The PTC Group Continues to Move the World in the New Normal
From Day 1 of the government lockdown, the company continued to operate and serve the needs of the GMPs and their principals. Throughout the strict Enhanced Community Quarantine and into the more relaxed General Community Quarantine that was enforced in Metro Manila and other parts of the country, the PTC Group has remained committed to serving the Global Filipino Professional by introducing new ways of delivering its services through digital technologies and other innovations that address the challenges of the current new normals. “With a majority of us now coming to work at our offices, we are establishing a new rhythm and set of habits that balances caution with reinvigorated confidence and a deepened sense of purpose. This is true across our organization and across the industries that we move. Business as usual in very unusual circumstances is our way forward,” said PTC CEO Gerardo Borromeo. “Part of establishing workable new habits is to embrace and readily adapt to new ways of working. We have often said that to solve a complex issue, we sometimes need the simplest of solutions.” These new solutions are currently being adapted by the PTC Group’s various business units all with the goal of providing the same quality of service to its partners, customers and clients.
Serving the Global Filipino Professional online Despite the logistical challenges imposed by the community quarantine, PTC Inc. continued to reach out to Global Maritime Professionals (GMP) through Connect 2020, allowing GMPs to process their documentary requirements online and aspiring PTC GMPs to submit their applications from the comforts of their home. A GMP Receiving Center, located at the Libao Building adjacent to First Maritime Place, was established to provide a venue for GMPs and applicants to conduct their crewing transactions safely and conveniently.
Taking care of the health of all GMPs at all stages of their deployment and their arrival is PTC’s preferred partner Health Metrics, Inc. Another preferred partner, Constellation Travels, ensures their seamless travel experience at all points of their journey in and out of the country. Attending to the inquiries of GMPs and allottees is the company’s Family and Crew Relations (FCR) team through the GMP Hotline. FCR has also taken their Life Skills 4
Volume 16 Issue 4 | September 2020
Seminars online, starting with a webinar on “Building Strong, Resilient and Joyful Lives” held on August 26 via Facebook Live. The webinar featured talks by Dr. Lia Bernardo, personal growth expert, M/Gen. Restituto Padilla Jr. AFP (Ret.), PTC Executive Director for Corporate Public Policy, Risks and Sustainability, and Capt. Ronald SJ Enrile, PTC Senior Executive Director for Government Affairs in Maritime Sectoral Representation. Meanwhile, Lifelinks, through their online channels, continued their German language training program to help nursing professionals pursue their healthcare career in Germany in the future.
