Ticketing Options

The following options are available for ticketholders of cancelled events. Click on any of the links below and log in to your Colorado Symphony account to proceed with any of the return request options below.

• DONATE YOUR TICKET(S) and receive a tax deduction for the total ticket value to keep your Colorado Symphony strong during this difficult time.

• EXCHANGE YOUR TICKET(S) from the canceled performance(s) into future events through December 31, 2020. All exchange fees will be waived in this situation.

• EXCHANGE YOUR TICKET(S) for on account credit, which can be used for events through December 31, 2020. All exchange fees will be waived in this situation.

• REQUEST A REFUND of the ticket purchase cost and City Seat Tax. Service fees will not be refunded as they are used for technology, processing, and staffing.

If no action is taken by June 30, 2020, tickets for cancelled events will automatically become on-account credit, which may be used for future Colorado Symphony Boettcher Concert Hall performances through December 31, 2020. Unclaimed credit at that time will become an automatic tax-deductible donation.

NEED ASSISTANCE?

For assistance, please contact the Box Office by phone at 303.623.7876 or at tickets@coloradosymphony.org. The Box Office is open Monday - Friday, 10 a.m. - 6 p.m. Due to increased communication and reduced staffing, call wait times may be longer than usual. Please use the online form (coloradosymphony.org/-PlayOn/Concert-Updates) and we will process your requests in the order they are received. Thank you for your patience and understanding.

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