Tips for Concertgoers

FOOD AND DRINK:

Food, drinks other than bottled water, and smoking are not permitted in the Auditorium. For food options before concerts, see the Dining at the Festival page.

RESTROOMS:

Located outside the venue on the west side as well as on the south side and lower level of the Dining Hall.

LOST AND FOUND:

Located at the Chautauqua Box Office. Neither Colorado Music Festival nor Colorado Chautauqua Association are responsible for the loss of valuables or personal items.

CHILDREN:

All patrons, regardless of age, must have a ticket for admittance. Please avoid bringing children under the age of 5 to evening concerts. Disruptive children and their parents may be asked to leave.

LATECOMERS:

Auditorium doors will be closed when the concertmaster or conductor appears on stage, except during evenings of extreme heat. Latecomers will be permitted to take their seats between movements or pieces, as cued by the ushers.

PHONES AND CAMERAS:

Please silence your cell phone. Cameras and other recording devices are strictly prohibited within Chautauqua Auditorium.

ACCESSIBILITY:

ADA accessible seating is available; please inform the Box Office of your needs when ordering tickets. A limited number of ADA-accessible parking spaces are available on the southwest side of the Auditorium.

HOP 2 CHAUTAUQUA SHUTTLE:

Free round-trip shuttle service begins 90 minutes before the concert and resumes after the concert for about 45 minutes. At the end of the performance, all outbound HOP buses will pick up patrons, including guests with accessibility needs, on the east side of the Auditorium and run for 45 minutes after the end of each show. For more information, visit www.chautauqua.com/HOP.

TICKET EXCHANGES:

Subscribers may exchange tickets free of charge (quantity based on the type of subscription). Single-ticket holders may exchange for an additional fee ($5 per ticket). You may exchange tickets for another performance within the same season. There is an additional cost if seating upgrades apply. All exchange requests are subject to availability. Ticket exchanges can be made by phone at 303-440-7666, in person Monday–Friday, 12–5 pm, at the Chautauqua Box Office, or through intermission on performance nights. The exchange must occur prior to 5 pm on the day of the concert. Unused tickets may be returned to the Box Office prior to concerts as a tax-deductible donation to the Colorado Music Festival.