Subject Matter Expert Angela Pittman Angela Pittman is a Senior Consultant in PCG’s Human Services practice with nearly 30 years of experience in the Health and Human Services (HHS) sector across child welfare, aging, veteran’s and adult services. At PCG, Angela works with federal, state, and local child welfare and human services agencies on a variety of issues including workforce retention and recruitment, leadership development, data analytics, business process redesign, quality improvement, and more.
Expertise
Experience
• HHS executive leadership coaching • Organizational and systems change to cultivate a positive organizational climate and culture • HHS workforce recruitment and retention • Child Welfare practice models • Child Welfare program development, implementation, and evaluation
• Building community capacity to address child welfare issues • Family foster care recruitment and retention • Performance-based payment models • Evidenced-based intervention models • Trauma-informed service delivery models
Prior to joining PCG in 2015, Angela served as Social Work Director for Buncombe County Health and Human Services in North Carolina from 2005 to 2015. As Social Work Director, Angela worked with senior leadership to develop and implement an integrated services model streamlining access for citizens through evidence-based interventions and effective quality service delivery. She also led efforts to build and retain a resilient workforce through the implementation of secondary trauma supports and other strategic supports – as a result, staff retention increased by 30 percent. Before Buncombe County, Angela held multiple leadership positions including, most recently, Provider Services Director for Foothills Managed Care Organization in Morgantown, NC, where she oversaw all performance based contracts, program evaluation and implementation of evidence-based practices within a mental health network. She also worked as Chief Operations Officer and Accreditation Manager for The Family Center in Charlotte, NC, where she facilitated a 30-person board and was responsible for a $3.2 million budget. From 2000 to 2016, Angela served as an Adjunct Profession at Warren Wilson College & Montreat College teaching undergraduate students across an array of courses in human services programs.
Recent Publications and Presentations
Professional Affiliations
Education
• Pittman, A.L. (2016) “Leading Through Crisis: The Importance of Investment in the Child Protection Workforce.” Child Welfare 360. Spring 2016, 18-19. • Foosness, S. & Pittman, A. L. (2016) “Building Blocks of Resource Parent Recruitment & Retention.” • American Association of SNAP Directors and National Association of TANF Administrators Annual Education Conference, October 2016. Co-presented “Resilient Workforce, Resilient Consumers: How Cultivating a Positive Organizational Climate Impacts Outcomes.” • The Center for Advanced Studies in Child Welfare’s 17th Annual Spring Child Welfare Conference, April 2016. Co-presented “Leading Through Failure: How Resilient Leadership Transforms an Organization.” • Executive Board Member – The SPARC Network • Executive Committee Member – National Association of Public Child Welfare Administrators • Member – American Public Human Services Association (APHSA) • Committee Member – APHSA National Workgroup on Health and Human Services Integration • Curriculum Committee – NC Child Welfare Education Collaborative Angela holds a Bachelor of Social Work from Western Carolina University and a Master of Social Work from UNC Chapel Hill, with a concentration in organizational leadership and management. She is currently pursuing her Doctorate of Social Work at the University of St. Thomas in St. Paul, MN (expected completion 2020).
To learn more about Angela Pittman or other PCG Subject Matter Experts, contact us at info@publicconsultinggroup.com or 1-800-210-6113.