2 minute read
Holtzople Heating and Air Conditioning
Jerred and Vicki Holtzople, owners of Holtzople Heating and Air Conditioning, feel privileged when residential and commercial clients call their Emmitsburg-based company. They know how to help if mechanical issues in their home are making them uncomfortable, or when they are looking for ways to save money on utility bills.
The Holtzople team of nearly 50 staff members make service calls, and provide maintenance plans to keep heating and cooling systems operating efficiently, and make complete system replacements when necessary. They also provide a wide variety of indoor air quality products that have become increasingly popular during the past couple of years.
With a dedicated customer base, the company focuses on unparalleled customer service, and exceptional attention to detail in repairing, maintaining and/or installing systems. Their service area includes Frederick, Carroll, and Washington counties in Maryland, as well as Adams and most of Franklin counties in Pennsylvania.
Holtzople's most popular services are: 24-hour emergency service, high efficiency system replacements including geothermal systems, and preventative maintenance checkups to keep systems running at optimal levels. The company carries the industry’s top name systems including Trane, Mitsubishi, Carrier, Daikin, Armstrong, Burnham, NTI and Ducane, and staff members receive training on installing and maintaining all these brands.
Jerred Holtzople noted that customers that have their systems maintained every six months, like manufacturers recommend, have fewer breakdowns and issues. The company offers a three-tiered planned maintenance agreement they call their Comfort Club, and there is a plan to fit everyone's budget. Regular scheduled
maintenance helps avoid system failures, keeps systems operating at peak efficiencies, and extends the life of equipment. Participants receive 24-hour priority response and 24/7/365 emergency service at the best possible rates, even during high-demand seasons.
Since the beginning of the COVID-19 pandemic, indoor air quality has become a common concern. Holtzople offers services to help purify the air, including air scrubbers, whole-house humidifiers, and high-efficiency media air cleaners. They also install smart home technology products like video doorbells, locks, and thermostats controlled through a cellphone app, as well as indoor and outdoor video cameras.
The family-owned and operated company celebrated 20 years of keeping homes cool in the summer, warm in the winter, and comfortable in between in 2022, and treated their amazing staff and spouses to an employee appreciation weekend at a resort in Leesburg to help celebrate the milestone.
The dedication of Holtzople employees sets the business above others in the industry. The company’s prevailing philosophy—to lead rather than manage employees to succeed—and policies that ensure effective communication and support, keep employees happy to work there. At Holtzople, the average employee tenure is eight years, far longer than the industry standard.
Jerred and Vicki Holtzople hope their clients come away confident of having made an excellent decision in choosing a company whose owners and employees care about quality, and that they could not have gotten better service anywhere else.