inPioneerSalesforce
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QBrainX's Salesforce professional services include Salesforce consulting, implementation, integration, and support, as well as other services aimed at maximizing Salesforce's business potential.
Customization06 Maintenance
Table of Contents Choose & &
Support07 Resource Availability08 Engagement Models09
Company Overview
Us02 Development Service03 Technology Skills We Leverage04 Salesforce Tech Skills05 Implementation
www.qbrainx.com 2 01 Why
Vision
Mission
To empower and strengthen enterprises across multiple domains to make them the best in their respective fields.
Company Overview
Bring creativity and innovation to your business.
www.qbrainx.com 3
QBrainX is a company with an energetic community of Enterprise Architects, Solution Consultants, Technologists & Project/Program Management experts. Our assessments, discovery, and proofsof-concept are always loved by the customer community. We work with the best of the best in the technology space as partners.
Us www.qbrainx.com 4 ListenWe We Responsibleare On TeamDemand CSIHigh TalentVerified SecurityInformation DeliveryAgile
Why Choose
We help you to transform the legacy data solution into performance intensive & cost effective intelligent solutions, by consistently managing and proactively supporting the deployed solutions.
www.qbrainx.com
We provide solutions to upgrade your IT stacks with agile, secure, and more microservicesautonomousapplications. We provide customerprocessesandmaximizingassistimplementationServiceNowworld-classconsultingandservicestoenterprisesintheworkflowsautomatethebusinesswithaseamlessexperience.
ImplementationConsultingServiceNow&
SolutionsEngineeringData
your
DevelopmentApplicationScala
Java ArchitectureMicroservices/
Development Services
CloudSalesforceServices & Solutions SalesforceQBrainX's professional servi includeces businessatwellintegration,consulting,Salesforceimplementation,andsupport,asasotherservicesaimedmaximizingSalesforce'spotential.
We provide the best software development & professional business solution and strategy for increasing business growth
We offer Scala web development services to address business challenges and improve the applications scalability, usability, and ability to handle issues.
Technology Skills We Leverage
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www.qbrainx.com 7 Salesforce Tech Skills LWC Salesforce Object Search(SOSL)LanguageSalesforce Object Query Language SOQL MavensMate / Eclipse for force.com IDE Visualforcedevelopmentpage Javascript / Typescript, HTML5 and CSSApex Designing of custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, dashboards, Email generation Lightningnpm/yarndevelopmentcomponentpackagesAura Classes, Controllers , Triggers, Migration Tool, Web ServicesCPQ
Project Management Change Management DeploymentApplicationDeploymentApplicationIntegrationIntegrationTestingTesting www.qbrainx.com 8
Our Delivery Methodology SaaS Value decisions.businessthatcollaborativebased,comprisesMethodologyDeliveryofprocessiterative&sessionshelpdrivecriticalandtechnicalConfirmInitiateConfirmInitiate&& Integration Conversion Build DesignTest Iterations
Implementation & Customization Services
Objective Identify OOTB features, gaps, process issues & policy concerns for resolution Engage in “trade-off” on customizations & scope change Identify field user challenges & pain points Components Business process driven sessions with Business & IT teams Real-time design, trade-off decisions & demo 2-3 CRP phaserecommendedsessionsper TeamCore ProcessGlobalLead ProcessBusinessTeam Subject Mater Experts TechnologyTeam ManagementChange
www.qbrainx.com 9 The Team
Implementation and Delivery Team
Activities include managing diagnosing of Data Extracts etc..)
the underlying cause
issues
an interruption and fixing it Catalog-based service requests (Audit,
• Minor Enhancements. MajorDeploymentEnhancements.ofweekly/monthly fixes and minor / major
and
EnvironmentDeploymentEnhancementsManagement Transition
Service Request
releases of
Support of DEV / SIT for each instances. check up of the environment by regression suite.
•
enhancements
Supporting the tickets logged due to the caused by Mulesoft integration
Transition “in” to start the
supporting
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InterfaceMaintenanceApplicationServicesRequest
Incident Management L2, L3-break fix Problem Management
Minor & Major
Health
Salesforce Application Maintenance & Support
running
Application Resolution of incident tickets to resolve the functionality required by theorspecificationsservicelevels
www.qbrainx.com 11 Resource Availability Following is the illustration of work hours where we can work till 12 noon EDT / EST & beyond based on the need basis. We have ~100+ FTE available for Immediately.Staffing We have Senior profile (12+ years experienced) Senior DevelopersSalesforce Mid level and Junior Salesforce Developer & Testers EST ISTHrs9.5 23:30 00:30 1:30 2:30 3:30 4:30 5:30 6:30 7:30 8:30 9:30 10:30 11:30 12:30 13:30 14:30 15:30 16:30 17:30 18:30 19:30 20:30 21:30 12:30 EST 08:00 AM – 05:00 PM IST 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 00:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 ffOshore Week days IST 09:30 AM – 05:30 PM EST 12:00 AM – 08:00 AM IST 02:30 PM – 10:30 PM EST 05:AM – 12:00 PM
T & M / Hourly billing
Role based staffing for a defined term
Customer owns accountability for implementation, maintenance SLAs
Pay for performance pricing
Expand current IT team
Outcome based staffing
Customer still controls the project goals and business outcomes
Expand current IT team thru core / flex
QBrainX owns accountability for implementation
T & M / Hourly billing
Managed Capacity Managed Services
&SupportMaintenance
Staff Augmentation
Engagement Models
Role based staffing for a defined term
Expand current IT team thru core / flex
Expand current IT team thru core / flex
Fixed Price
Customer owns accountability for implementation
Customer owns end to end implementation, accountability
Dedicated implementation team
Outcome based staffing
Capacity and role based staffing for a defined term
Customer still controls the project goals and business outcomes
Capacity and role based staffing for a defined term
Flat monthly billing
Flat monthly billing
QBrainX owns accountability for implementation
Role based staffing for a defined term
Capacity and role based staffing for a defined term
YoY continuous improvement
Customer owns end to end implementation, accountability
Dedicated implementation team
Customer owns end to end implementation, accountability
Flat monthly billing
Dedicated implementation team
Expand current IT team
Expand current IT team
QBrainX owns accountability for implementation
Outcome based staffing
Customer owns end to end implementation, accountability
T & M / Hourly billing
lPNewatform
Fixed Price
ldMNewoues
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Contact Us USAcontact@qbrainx.com – Head Quarters 100 W. Big Beaver Road, Suite 200, Troy, MI 48084 INDIA – Development Center Shiv Chambers, 247, Alagesan Road, Saibaba Colony, Coimbatore, Tamil Nadu – 641011 www.qbrainx.com 13 Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates
