Student support

We are committed to providing comprehensive support to students in the School of Physics and Astronomy. You will have access to dedicated support within the School as well a wide-ranging support from the central university services.

I thoroughly enjoy working with students and seeing them progress through their journey and develop as individuals. University is a challenge, but it can also be one of the most enjoyable experiences of your life. Everyone’s journey is different and we all have a different approach to independent study, if you are struggling then I am here to help.

Harvey Abraham Green, Student Support Officer, School of Physics and Astronomy

Student Support Officer The School’s Student Support Officer is the first point of contact for any student concerns. They provide advice and guidance on issues like student funding, bursaries and financial support, accommodation, and welfare. They also help with special learning and exam arrangements for students in need of additional support.

Your adviser When you begin your studies with us, you will be allocated an adviser. This person is an academic member of staff who will be responsible for giving you advice on module choices, and will meet with you to discuss your progress throughout your time at Queen Mary.

Office hours All of our lecturers are available for you to drop in with questions about their module material during their scheduled office hours. This is dedicated time for you to follow up any queries you have from formal study sessions. The PASS scheme The Peer Assisted Study Support (PASS) scheme offers you extra support during your studies. During weekly sessions, you will be able to get help with independent work or assignments from second and third year students who have been trained as mentors. This is a great way to get informal help as well as an effective way of meeting students from other year groups.

Queen Mary support services In addition to support provided directly by the School of Physics and Astronomy, specialist support is also available from Queen Mary-wide services including:

Advice and Counselling: welfare.qmul.ac.uk

The Disability and Dyslexia Service: dds.qmul.ac.uk

Careers and Enterprise: careers.qmul.ac.uk