Queen Mary University of London School of Business Management Postgraduate Studies 2011 by Queen Mary University of London

Queen Mary, University of London School of Business and Management Postgraduate Studies Entry 2011

www.busman.qmul.ac.uk

The east London advantage Barts and The London serves a huge population of unrivalled diversity in the east of London, but is also next door to the City of London, one of the UK’s richest neighbourhoods. This means that our medical and dental students encounter a huge range of medical conditions while building the patient contact hours they need to become confident and competent professionals. “East London and the wider Thames Gateway offer our medical students the opportunity to observe a wide range of diseases – from diabetes, hypertension, heart disease, cancer, obesity, TB and even malnutrition. This is a unique learning environment for their medical training.” Cathy Baker, Head of Graduate Entry Programme in Medicine

2012 Olympics on our doorstep The 2012 Olympics are taking place very close to Queen Mary’s Mile End campus, and our Whitechapel and West Smithfield campuses are also not far away. Barts Hospital, the new Royal London Hospital and our associated Trusts will provide healthcare for the Olympic athletes and the general public during the summer games. This will be an exciting time to be in London.

Campus-based Barts and The London is part of Queen Mary, the only College of the University of London to offer extensive campus-based facilities. This promotes a sense of community and encourages an active student life. All our first year medical and dental students who live a certain distance from the School are allocated places in residences at the Whitechapel, Charterhouse Square and Mile End campuses. East London also offers affordable privately-owned accommodation at a walking distance from our campuses. See page XX for more details about accommodation.

State-of-the-art clinical facilities We have modern state-of-the art buildings alongside more traditional teaching facilities such as our fantastic library. The Dental School now contains a clinical skills laboratory which closely simulates the real clinical

Contents

Welcome to the School of Business and Management Masters programmes • MSc Global Business • MSc International Financial Management • MSc International Human Resource Management and Employment Relations • MSc Management and Organisational Innovation • MSc Marketing • MSc Accounting and Finance • MSc International Business and Politics

Academic staff and specialisms

Living in London

Student life – Students’ Union, student support and health service

Accommodation

English language requirements

Living costs, tuition fees and bursaries

42 46 48

5 8 12

15 16 18 19

A guide to applying

Further information

Produced by the Publications and Web Office, Queen Mary, University of London www.corporateaffairs.qmul.ac.uk/pubweb - Pub6321 The information given in this prospectus is correct at the time of going to press. The College reserves the right to modify or cancel any statement in it and accepts no responsibility for the consequences of any such changes. For the most up-to-date information, please refer to the website www.busman.qmul.ac.uk Any section of this publication is available in large print upon request. If you require this publication in a different accessible format we will endeavour to providethis where possible. For further information and assistance, please contact: hrequality@qmul.ac.uk; +44 (0)20 7882 5585. This prospectus has been printed on environmentally friendly material from wellmanaged sources.

Welcome to the School of Business and Management

The School of Business and Management

Welcome to the School of Business and Management

The School of Business and Management was created to develop high quality research activity and to launch a major expansion in business and management teaching and delivery. The School of Business and Management at Queen Mary strives to unearth the connections between economic, social, political and cultural life and modern business and management forms. It is the search for inter-linkages between management, organisation, business life and the contemporary world that forms much of what we do. Management is a wide ranging subject that looks at the way organisations and individuals organise themselves to produce goods and services within economic, political, social and technological contexts. There are few areas of twenty first century life that are not touched by it, and a solid understanding of

its principles and practices are essential to those who manage our businesses, educational and political institutions now and into the future. Since it was established in 2002, the School of Business and Management has addressed this by rapidly developing a range of specialist Masters programmes that draw on the research strengths of its international staff. Further programmes are being developed as the School continues to grow and expand its range of expertise. Students can expect to undertake programmes that deliver cutting edge thinking as well as established theories and practice with an international perspective. The School places strong emphasis on encouraging students to think logically and creatively, with all programmes developing studentsâ&#x20AC;&#x2122; ability to make relevant critical analyses and evaluations through the investigation of current business issues and management techniques.

Our Masters students make vital contributions to the School as well as benefiting from studying in an intellectually stimulating and research focused environment in which they are able to interact with academic staff who are prominent in their respective fields. A number of staff have written leading textbooks on subjects such as managing diversity and research methods. The School entered the Governmentâ&#x20AC;&#x2122;s Research Assessment Exercise (RAE) for the first time in 2008 with outstanding sucess, ranking joint 25th out of 90 Business Schools. The College as a whole is ranked 11th in the UK according to the quality of its research (Guardian). We currently have 42 academic staff, and this will increase further in the coming years.

The School of Business and Management

Welcome to the School of Business and Management

Why choose Queen Mary, University of London? Queen Mary is one of the UK’s leading research-focused higher education institutions. You will join a thriving postgraduate community, where you can develop your skills, add to your qualifications, and build relationships with academics at the forefront of their field. You will be studying with some of the best minds in your field; people who are actively contributing to the body of knowledge through public lectures and appearances at conferences, contributions to peer-reviewed journals, and other key publications. As you would expect, there is a lively student community, strengthened by regular crossdisciplinary seminars and other networking opportunities. You will be encouraged to take part in

skills development courses run by the Learning Institute at Queen Mary. This will help you get the most out of your studies, as well as boost your future employability, for example by honing your research and presentation skills. Postgraduate students attend and take part at conferences, linking you up to a network of experts that extends far beyond the College. For many students this is o ne of the highlights of postgraduate study, giving them a taste of what an academic career offers. However, not all of our graduates go on to an academic career; for many, postgraduate study is an excellent way to add to existing skills, enabling them to go on to a rewarding professional positions that demand the kind of specialist knowledge that postgraduate study can provide. Our graduates work across a wide range of sectors, reflecting the impressive breadth of the programmes we offer.

Our history Queen Mary, University of London was formed from the merger of Queen Mary College and Westfield College, both member colleges of the University of London. The Mile End Campus is historically the home of Queen Mary College, which began life in 1887 as the People’s Palace, a philanthropic centre for the intellectual and cultural improvement of east Londoners. Westfield College was founded in 1882 in Hampstead as a pioneering college for the higher education of women. In 1995 the College merged with two leading medical colleges, to create the Barts and The London School of Medicine and Dentistry: the London Hospital Medical College, England’s first medical school, was established in 1785, and St Bartholomew’s Hospital Medical College was established in 1843. In recent years the School of Medicine and Dentistry has seen many exciting developments. Over £100 million has been invested in creating state of the art facilities in Whitechapel and West Smithfield to make east London a place which attracts world class researchers.

The School of Business and Management

• Outstanding results for the quality of our research in the 2008 Research Assessment Exercise (RAE), ranked overall 11th in the UK • Queen Mary scholarships, studentships, bursaries and prizes amounted to £17.5 million in 2010 • Queen Mary invests over £2 million into graduate studentships and bursaries each year • Queen Mary was ranked 7th in the UK for graduate starting salaries in 2010

Support and resources Personal student support The School of Business Management has a student support structure which ensures that students receive the best advice for any situation. The School has its own full time student advisor who will offer all postgraduate students support, advice, counselling, guidance and pastoral care. Students can also receive academic advice from the Director of Taught Postgraduate Programmes and the Programme Directors. Resources The School has excellent resources for its postgraduate students, including two fully equipped computer labs, its own computing support officer, and further backing from the extensive resources of the College’s computer services.

Postgraduate students are encouraged to attend the School’s seminars and occasional workshops that attract internationally renowned speakers from universities and other institutions around the world. The College has a well stocked library, with dedicated subject librarians, and subscriptions to the leading journals and discussion paper series. Library facilities in Business and Management are being rapidly developed, and students also have wider access to other libraries within London, including the University of London Library (Senate House). Postgraduate students may also take advantage of the College Language Learning Unit (offering beginner, intermediate and advanced level courses in wide range of languages) and of an unrivalled array of specialist language centres provided by the University of London.

• 1st in London and 3rd in the UK for opportunities for students to teach (International Student Survey 2009) • 2,000 postgraduate students following taught programmes or registered for research • Students from 130 countries • We are the third largest college of the University of London – which means our postgraduate students have access to resources and facilities in the wider university as well as those at Queen Mary • Over £250 million invested in College buildings and facilities over the last five years • Integrated and secure living and studying environment on the Mile End campus

Masters programmes

The School of Business and Management

Masters programmes

The School of Business and Management is offering seven fulltime programmes at Masters level for the academic year commencing September 2011. These are: • N1Q3 MSc Global Business • N1Q6 MSc International Financial Management • N1S3 MSc International Human Resource Management and Employment Relations • N1Q1 MSc Management and Organisational Innovation • N1Q2 MSc Marketing • N1S4 MSc Accounting and Finance (delivered jointly with the School of Economics and Finance)

• N120 MSc International Business and Politics (delivered jointly with the School of Politics and International Relations)

Timing The School’s full-time Masters programmes begin in September of each year and are of 12 months’ duration. Graduation takes place usually in December following completion of studies. Programme structure Each programme is made up of 180 credits. This usually equates to: - Eight taught modules - A dissertation weighted at four modules. Taught modules are taken in each semester, and the dissertation is then written for submission at the end of August. The dissertation demonstrates your ability critically and analytically to synthesise theories and their practical applications to key issues in your chosen programme.

Assessment Assessment takes the form of coursework essays, assignments and presentations, and examinations that take place in May or early June. Students must achieve an overall pass in the taught element in order to progress to their dissertation which must also be passed for degree to be awarded.

The School of Business and Management

Taught Masters programmes and modules Current programme structure (please check www.busman.qmul.ac.uk/postgraduate/mscmoduleslist for updates) Module name

N1Q3 MSc Global Business

N1Q1 MSc Management and Organisational Innovation

N1Q2 MSc Marketing

N1Q6 MSc International Financial Management

N1S3 MSc International Human Resource Management

N120 MSc International Business and Politics

Business Finance*

core compulsory

Brand Management

compulsory

Comparative Employment Relations

core

Contemporary Issues in Accounting Corporate Finance for Managers

option

compulsory core

Corporate Governance Dissertation

core

compulsory

option

compulsory

Financial Reporting

core

Globalisation and the International Political economy of development ** Innovation and Global Competition

option option

option

option core

International Accounting International Human Resource Management International Macroeconomics and Finance

compulsory

core

compulsory compulsory

International Marketing International Marketing Communications

compulsory compulsory compulsory

International Reward Management

option

International Security **

core

Investment Management* Knowledge and Innovation Management Managerial Economics

compulsory

option

compulsory

option

compulsory core

Occupational Psychology Organisation Theory

option

option compulsory

Political Economy: Theory and History ** option

Public Advocacy Marketing option

option

Qualitative Research Methods

option

Research Methods for Business and Management

core

Quantitative Research Methods

option

core

Managing Diversity Multinationals and Global Business

core

Quantitative Techniques*

core

Risk Management* Sovereignty and Intervention in International Politics ** State, Market and Society - Concepts and Critique

option core

core

Themes and Cases in US Foreign Policy ** The Global Economy

core

core option

core compulsory

The Politics of International Business Understanding Consumer Behaviour

core

option

E-marketing Finance for Development

N1S4 MSc Accounting and Finance

compulsory

*Modules delivered by the School of Economics and Finance. **Modules delivered by the School of Politics and International Relations A core module is a module that must be taken and passed to meet the requirements of the programme. A compulsory module is a module that must be taken but not necessarily passed to meet the requirements of the programme.

The School of Business and Management

Masters programmes

MSc Global Business Programme Director: Professor Brigitte Granville Programme description This programme is designed to provide insight into the theory, policies and practices in the broad field of global business. This programme will: • introduce you to the process of globalisation and the implications of globalisation for business firms and their managers • explain how and why the world’s countries differ • present a review of the economies and policies of global trade and investment

Optional modules • Innovation and Global Competition • Qualitative Research Methods • Quantitative Research Methods • Finance for Development • Corporate Finance for Managers Dissertation A 10,000 word essay on an original piece of re search

Entry requirements A good upper second class honours degree or equivalent in any subject. For non-native English speakers, IELTS 7.0 (6.5 plus four weeks’ presessional; 6.0 plus at least eight weeks’ presessional), or equivalent is required (Please see pages 20-27 for module descriptions)

Graduate profile Thais Mc Gowan Studied: MSc Marketing 2010 Currently: Brand Manager at Unilever Caribbean Limited (based in Trinidad and Tobago)

• examine different strategies that business can adopt to complete in the global marketplace and enter specific foreign markets.

Why did you choose Queen Mary? I chose Queen Mary based on its academic history and reputation, convenient location and the programme structure and module options.

Particularly successful graduates will be able to use the qualification as an entry into PhD research.

How did your time at Queen Mary prepare you for work? My time at Queen Mary helped to develop my research and presentation skills, and honed my analytical ability. The programme explored different cultures, lifestyles and beliefs which aided my understanding of marketing in a variety of international scenarios – this was particularly helpful to me.

Core modules • Research Methods for Business and Management • State, Market and Society – Concepts and Critique • The Global Economy • Managerial Economics • Multinationals and Global Business • International Macroeconomics and Finance

What does your current job involve day-to-day? I manage the brand building and marketing for the skin care and cleansing category for the Caribbean. Our export markets include territories such as Barbados, Jamaica, and Curacao. This includes planning innovation launches, promotional campaigns and advertising for brands such as Vaseline, Pond’s, Dove and Suave. What can current students do to prepare for getting a job in your area? Be aware of marketing trends especially in the current economic recession. While it is important to be up to date with consumer behaviour literature and upcoming market research, never underestimate the power of your own observation.

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MSc International Financial Management Programme Director: Professor Sean McCartney Programme description This programme is designed to provide a critical and research driven study of aspects of financial management, and the changing international context in which they operate, developing your ability to apply knowledge and understanding of financial management to complex issues, both systematically and creatively. This programme will enable you to: • develop your understanding of some of the key theories, approaches and issues in the field of financial management • demonstrate transferable cognitive skills in relation to the analysis, synthesis and evaluation of the knowledge of financial management • evaluate the appropriateness of the use of qualitative and quantitative rese arch methods in particular contexts • develop range of personal skills including presentation, argumentation, evaluation, problem solving, interactive and group skills, self appraisal, and autonomy in the planning and management of learning. Core modules: • Research Methods for Business and Management

Student profile Unnati Agarwal MSc International Financial Management “My bachelors degree was in commerce, and I wanted to continue in this field with my postgraduate study. Studying in the School of Business and Management has provided me with academic knowledge as well as all the practical skills that are required in today’s competitive World. “In fact, I would say that this year spent at Queen Mary has been the best of my life so far, both personally and academically. I got a chance to meet people from all over the World and gained insights into all sorts of cultures. On a personal note, I would say that my study has improved my interpersonal skills, and increased my levels of confidence and motivation.”

• The State, Market and Society and Finance Compulsory modules: • International Accounting • Corporate Finance for Man agers • International Macroeconomics • Financial Reporting Optional modules: • Innovation and Global Competition • Knowledge and Innovation Management • Multinationals and Global Business • Occupational Psychology • Organisation Theory • Qualitative Research Methods • Quantitative Research Methods.

Dissertation A 10,000 word essay on an original piece of research (Please see pages 20-27 for module descriptions) En try requirements A good upper second class honours degree or equivalent in any subject. For non-native English speakers, IELTS 7.0 (6.5 plus four weeks’ presessional; 6.0 plus at least eight weeks’ presessional), or equivalent is required. For this programme, some basic quantitative skills and some elementary prior knowledge of accounting will be an advantage.

The School of Business and Management

Masters programmes

MSc International Human Resource Management and Employment Relations Programme Director: Dr Hazel Conley Programme description This is a critical and research driven programme that provides an intensive course of study and in-depth knowledge in the field of international human resource management and employment relations. On this programme you will: • gain an insight into the key theories, policies and practices involved • develop the skills to be able critically to appraise complex and contradictory areas of knowledge

Compulsory modules: • Comparative Employment Relations • International Human Resource Management • International Reward Management • Managing Diversity Optional modules: • Finance for Development • Innovation and Global Competition • Knowl edge and Innovation Management • Multinationals and Global Business • Occupational Psychology

• Qualitative Research Methods • Quantitative Research Methods. Dissertation A 10,000 word essay on an original piece of research (Please see pages 20-27 for module descriptions) Entry requirements A good upper second class honours degree or equivalent in any subject. For non-native English spea kers, IELTS 7.0 (6.5 plus four weeks’ pre-sessional; 6.0 plus at least eight weeks’ pre-sessional), or equivalent is required.

• Organisation Theory

Graduate profile Muhammad Usman Abid (Sahiwal – Pakistan) Studied: MSc in International Human Resource Management and Employment Relations

• be able to evaluate the appropriateness of the use of qualitative and quantitative research methods in particular contexts

Currently: Assistant HR manager at Unilever, Karachi, Pakistan. My job involves looking after the unionized staff at Unilever’s factories throughout Pakistan. It is very challenging but I really enjoy it.

• will develop a range of personal skills including presentation, argumentation, evaluation, problem solving, interactive and group skills, self appraisal, and autonomy in the planning and management of learning.

Why did you choose Queen Mary? I had been working for a while, so I chose the School of Business and Management because I wanted an experience to remember. I was looking for a school which had a strong international context and one which cold offer me and advanced and intensive programme.

Core modules • Research Methods for Business and Management • The State, Market and Society

What did you gain from your time at Queen Mary? Studying at Queen Mary has proven to be very challenging; and more importantly a huge emphasis is laid on critical thinking and practicality of issues. The academic staff are actively involved in various policy-oriented projects and offer their full intellectual and research support to students

The School of Business and Management

MSc Management and Organisational Innovation Programme Director: Dr Dorota Bourne Programme description This programme aims to deliver an advanced study of organisations, their management and the changing external context in which they operate. It will enable you to develop your understanding of: • markets the development and operation of markets for resources, goods and services • the external context - economic, environmental, ethical, legal, political, sociological and technological, together with their effects at local, national and international levels upon the strategy, behaviour, management and sustainability of organisations, customers, the role of marketing (customer expectations and orientation) • the management and development of people within organisations • organisa tions and their internal aspects, functions and processes; their diverse nature, purposes, structures, and governance, together with the individual and corporate behaviours and cultures which exist within and between organisations and their influence on the external context • the role of business innovation, creativity, and knowledge management within organisations

This programme is specifically designed for st udents who wish to develop their skills and knowledge to pursue a management career in globalised environment.

• Multinationals and Global Business • Occupational Psychology • Qualitative Research Methods • Quantitative Research Methods.

Core modules: • Research Methods for Business and Management • The State, Market and Society

Dissertation A 10,000 word essay on an original piece of research (Please see pages 20-27 for module descriptions)

Compulsory modules: • International Marketing • International Human Resource Management • Knowledge and Innovation Management • Organisation Theory Optional modules: • Finance for Development • Innovation and Global Competition

Entry requirements A good upper second class honours degree or equivalent in any subject. For non-native English speakers, IELTS 7.0 (6.5 plus four weeks’ pres essional; 6.0 plus at least eight weeks’ presessional), or equivalent is required.

Student profile Gorkem Guler MSc Management and Organisational Innovation “As an undergraduate, I majored in international relations. This helped make me more aware of the changes in politics and current issues in today’s ever changing world. I attended lectures in Globalisation and International Relations, Politics of International Trade and Investment and also in Business and Management. I really enjoyed these and this encouraged me to continue my education in the business area. “I chose to study here because of the central London location but also because Queen Mary topped the rest when it came to course content. I have really enjoyed the campus events and social life. Studying at Queen Mary has made me an all rounder instead of simply regurgitating textbook facts.”

The School of Business and Management

Masters programmes

• Organisation Theory

MSc Marketing

Compulsory modules: • Brand Management

Programme Director: Dr Bernadette Kamleitner

• Public Advocacy Marketing

• International Marketing

• Qualitative Research Methods,

• International Marketing Communications

• Quantitative Research Methods.

Programme description This programme will provide you with a comprehensive knowledge of issues, theories and the working practices connected with the dynamic and increasingly important field of marketing in the global business arena. It will be attractive to both graduates and professionals who are interested in a career in marketing, or who wish to widen their knowledge and competencies in this field. The programme will identify processes of globalisation and their impact on multinational enterprises and national firms. It will compare strategies involved in marketing, examine the role played by marketing communication, discuss the contemporary debate over marketing ethics, and contrast different approaches to the study of marketing and their implications. You will gain an understanding of the nature of global brands and their centrality for sustainable relationships with major stakeholders. You will also learn about the centrality of consumers as crucial stakeholders, about the appropriateness of the use of qualitative and quantitative research methods, and how to design marketing programmes. Core modules: • Research Methods for Business and Management • The State, Market and Society

• Understanding Consumer Behaviour

Dissertation A 10,000 word essay on an original piece of research

Optional modules: • E-marketing

(Please see pages 20-27 for module descriptions)

• Finance for Development • Innovation and Global Competition • Knowledge and Innovation Management • Multinationals and Global Business • Occupational Psychol ogy

Entry requirements A good upper second class honours degree or equivalent in any subject. For non-native English speakers, IELTS 7.0 (6.5 plus four weeks’ pre-sessional; 6.0 plus at least eight weeks’ pre-sessional), or equivalent is required.

Student profile Suhas Abrol MSc Marketing “My decision to study at the School of Business and Management was based on many factors. Most importantly I thought it would help me better understand the role marketing plays in the business world. This is the area in which I plan to work when I graduate. “The best thing about the programme is the experienced staff – they are very friendly as well. The College has a beautiful campus. My favourite place to be is the Hive – a self-study area next to the library. “I am the MSc Marketing programme rep which means I’ve had the opportunity to interact with most members of the department. This has helped to build my confidence. “It’s diffcult to describe the typical Queen Mary student. I suppose it would be: someone who is studious, sociable and helpful.”

The School of Business and Management

Graduate profile: Amir Jalaly Studied: MSc in Marketing, graduated 2010

Currently: Category Analyst for Youngs, Findus and Samworth Brothers, Kantar Worldpanel

How did your time at Queen Mary prepare you for work? It was excellent for furthering my knowledge of marketing and opening my eyes to new ways of looking at things. My communication and presentation skills have also been enhanced, something that is particularly important to my current job.

What does your current job involve day-to-day? I am the main point of contact for various key brands within the fish and chilled convenience sectors. Effectively I am a marketing consultant advising my clients on various aspects of their business. Predominantly this involves shopper behaviour. An example of a recent project I worked on involved Youngs seafood range, they were launching two new products and needed competitor analysis, demographic mapping, and ideas regarding opportunities for growth.

What are your most and least favourite aspects of your job? I very much enjoy the client contact and the opportunities to travel the country meeting my clients. Producing pieces of work that add real value to my clientsâ&#x20AC;&#x2122; business also gives me a great sense of achievement.

What can current students do to prepare for getting a job in your area? While studying, they should take the opportunity to hone and practise their presentation skills. I would also recommend being bold about asking questions and offering opinions. Companies such as the one I work in expect their employees to have excellent attention to detail, great communication and IT skills, and good marketing knowledge.

The School of Business and Management

Masters programmes

MSc Accounting and Finance Delivered in partnership with the School of Economics and Finance (Subject to approval) Programme Directors Professor Sean McCartney and Dr Leone Leonida Programme description This programme is designed to provide a critical programme of study which provides a depth of knowledge in the fields of Accounting and Finance.

• enhanced career prospects by understanding the complexity of policies and practices in Accounting and Finance and their similarities and differences in different jurisdictions, together with the development of cognitive and personal transferable skills. Compulsory modules • Financial Reporting • International Accounting • Quantitative Techniques • Corporate Governance • Investment Management • Contemporary Issues in Accounting

This programme will give you: • a depth of knowledge and understanding of key theories, approaches and issues in the fields of Accounting and Finance.

(Please see pages 20-27 for module descriptions)

• transferable cognitive skills in relation to the analysis, synthesis and evaluation of the knowledge of Accounting and Finance

Dissertation A 10,000 word essay on an original piece of research

• the ability to appraise critically complex areas of knowledge in relevant subjects. • the ability to evaluate the appropriateness of the use of qualitative and quantitative research methods in particular contexts. • a range of personal skills including presentation skills, argumentation, evaluation, problem solving, interactive and group skills, self-appraisal, and autonomy in planning and management of learning.

• Business Finance • Risk Management

Entry requirements A good upper-second class honours degree, or equivalent, in economics, accounting, finance or a related subject. Students are expected to sit pre-sessional mathematics and statistics examinations following an intensive pre-sessional module. For non-native English speakers, IELTS 6.5 or equivalent is required. (Please note that these entry requirements are subject to approval and may change. Please contact the Admissions Office for up-to-date information)

Student profile Gozde Bilen MSc Management and Organisational Innovation “After gaining three years of work experience, I realised that in order to progress professionally and personally I needed to broaden my horizons and improve my professional CV and develop my qualifications. I had always liked the idea of living abroad and in particular in one of the world’s foremost cities. London was my first choice in this regard as it represents the cutting edge in commerce, fashion, culture and technology. London has so much to offer and among its diverse attractions is a top class, high quality education system. “Queen Mary, University of London offered what I was looking for. It has a fantastic campus in central London, an active social life, students from many different countries, and excellent teachers with years of experience in their field. It has provided me with most of the new opportunities I wanted and with an unforgettable experience of living in the vibrant city of London.”

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MSc International Business and Politics Delivered in partnership with the School of Politics and International Relations (Subject to approval) Programme Directors: Dr Liam Campling and Dr Claes Belfrage Programme Description: In recent years interest in the relationship between international business and (especially international) politics has increased. This new programme sets out to explore concepts, approaches and methods from a truly inter-disciplinary perspective and offers a rich and stimulating basis for postgraduate study. The degree offers a framework for exploring the changing relationship between states and markets, international institutions of global political-economic governance, transnational companies, work, geo-politics, industrialisation and development. In particular the programme will help students to develop advanced and critical understandings of the politics of international business from various intellectual perspectives, from neo-liberal and mainstream business studies approaches, through to more critical approaches which engage with questions of power and resistance. In addition, it aims to provide an advanced theoretical grounding in the core aspects, and history and politics of,

business and its growing internationalisation, as well as to equip students with the skills to conduct rigorous empirical analysis and enquiry. On this programme you will: • develop advanced and critical understandings of the politics of international business from various intellectual perspectives, from neo-liberal and mainstream business studies approaches, through to more critical approaches which engage with questions of power and resistance. • provide an advanced theoretical grounding in the core aspects, and history and politics of, business and its growing internationalisation • equip students with the skills to conduct empirical analysis and enquiry, and to present this work in both verbal and written formats, which can be used in the wider professional world Compulsory Modules • Political Economy: Theory and History • The Politics of International Business Optional Modules • Finance for Development • Globalisation and the International Political economy of development • Innovation and global competition

• International Security • Knowledge and innovation management • Multinationals and global business • Organizational theory • Sovereignty and Intervention in International Politics • Themes and Cases in US Foreign Policy Dissertation A 10,000 word essay on an original piece of research Entry Requirements Upper-second class honours degree or equivalent from a reputable University. Professional experience and expertise will also be taken into consideration and welcomed. For non-native English speakers, IELTS 7.5 (7.0 plus four weeks’ pre-sessional; 6.5 plus at least eight weeks’ pre-sessional), or equivalent is required.

Alphabetical list of modules

The School of Business and Management

Alphabetical list of modules

Brand Management This module focuses on the strategic role that brands play in the successful marketing of products and services. It aims to introduce current academic thinking and business practice of contemporary branding to students, introducing key concepts such as brand equity, brand identity, corporate branding, brand development, brand strategy, organisational support for branding, brand features and personality, brand portfolios and the internet and branding. In addition, you will get an insight into the actual process of brand management and the issues and dilemmas that contemporary brand managers and stewards have to face. The focus of the module is the final presentation and report that students, both in groups and as individuals, will have to prepare on analysing a failing brand and proposing ideas to reposition and revitalise it. The brand itself will be taken from the contemporary business world and so will provide the students with opportunities to carry out challenging and relevant research. Business Finance (delivered by the School of Economics and Finance)

This module aims to develop your understanding of how firms raise external finance and design their capital structure. We also look at how real investments are valued and how corporations interact with financial markets. In particular, we will be looking into how firms make financial decisions. We will

examine the assumption that a firm’s cash flows are exogenous with respect to financial decisions. You will also study the ModiglianiMiller theorems stating which conditions make capital structure irrelevant, and derive the optimal debt/equity mix in the presence of taxes and costly bankruptcy. The rest of the module addresses the issue of how a firm’s financial and governance structure affects its value once information problems between firms’ insiders and investors are taken into account.

Contemporary Issues in Accounting This module introduces you to some of the key developments and issues in accounting currently discussed by policy makers, the profession, the media and academics and to develop an awareness of how these relate to underlying accounting theory. It attempts to provide rationales for these developments/issues and to enhance students’ understanding of the way in which accounting is implicated in wider policy debates.

Comparative Employment Relations You will concentrate on the following key features: theoretical and conceptual approaches to the study of employment relations; the value and difficulties of a comparative approach; the role of the key actors in employment relations; power, conflict and bargaining; convergence and divergence – consideration of the debates; the complexity of the trade union role from comparative perspective; consideration of international solidarity; impact of globalisation and transnational companies on national and cross national management employment strategies; employee involvement and industrial democracy; social partnership and participation; standards in international employment relations; regulation and voluntarism; examining comparative employment relations through gender, equality and diversity lens; reappraising comparative employment relations.

Corporate Finance for Managers The focus of this module is the financing and investment decisions made by the managers of companies in pursuit of corporate goals. It examines how managers can obtain the greatest possible return on investments for the smallest amount of risk. You will acquire the knowledge and understanding of theories, models, tools and techniques to assist in making financial decisions to achieve corporate goals. These will include identification of the cost of capital/rates of return, dividend distribution, investment appraisal, portfolio theory, foreign exchange and interest rate issues. Corporate Governance This module introduces students to key theories, concepts and issues in corporate governance. It critically explores corporate governance as an embedded practice and provides insights into how local cultures and developments in local contexts

The School of Business and Management

Alphabetical list of modules

have impacted upon and shaped the development of corporate governance systems and practices and how these local corporate governance systems and practices are challenged by globalisation. Within this broad framework case studies provide detailed insights into specific aspects of corporate governance. E-marketing This module has been designed to introduce the fundamental principles of E-Marketing; to understand the dynamics and interrelationships between key marketing variables in the process of defining and executing effective marketing strategies in an Internet context. Throughout the module, you will have the opportunity to develop your skills and understanding in how to effectively communicate marketing strategies using real world examples. Financial Reporting This module examines the financial reporting of companies, and how such reporting can be analysed to evaluate performance. No prior knowledge of accounting is assumed. You will learn how accounts are constructed and analysed, then examine the impact of various issues on the reported numbers. These include the reporting of intangible assets; creative accounting; currency translation; and the use of share options to reward management.

This module takes a global perspective and refers largely to the regulatory regime of the International Accounting Standards Board (IASB). Finance for Development In undertaking this module, you will develop an understanding of the role that finance plays in the context of economic development. The emphasis of this module will be on explaining and analysing, the problems that are encountered by emerging markets in the process of developing their industrial and agricultural sectors and the role that financial institutions play in the context of development. In order to study the problems closely, and the respective strategies that are adopted by different developing countries, the primary focus of this course is on India, South Korea and China. Globalisation and the International Political economy of development (delivered by the School of Politics and International Relations)

The module provides you with a detailed examination – and critique - of theories of globalisation and assessment of contemporary globalising processes, and how these particularly influence the developing world. It examines these influences through detailed analysis of contemporary manifestations of ‘globalisation’, including neoliberalism, US hegemony and contemporary imperialism, capital

flows, global commodity chains, state-market relations, patterns of global inequality, international institutions, and questions of cultural homogenisation/ imperialism. The module also examines the ways in which ‘globalisation’ is resisted, focusing on the rise of transnational social movements and NGOs, and the politics of ‘anti-globalisation’, and how this relates to an ostensibly ‘postdevelopment’ era. In addressing these issues, the module concludes by asking the most important question: how do we think of ‘development’ in an era of ‘globalisation’, US hegemony, neo-liberalism and imperialism? Global Economy You will concentrate on the international economics dimension of globalisation that is international trade, finance and development. The subject matter of globalisation consists of issues raised by the economic interaction between sovereign states. Innovation and Global Competition This module analyses how developed countries acquired technological edge in the Twentieth Century, and investigates the challenges that globalisation poses to their leadership. At the same time, you will investigate the challenges that developing countries might face in facilitating the growth of innovative firms. This entails the analysis of

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the role of legal and financial institutions in promoting innovation. Finally, you will analyse geographical distribution of innovation, knowledge spillovers, and the role of entrepreneurs and inventors as opposed to that of corporate research laboratories in promoting technological change. International Accounting This module provides insights into the origins of accounting and its subsequent changes. Adopting this broader perspective, the module will attempt to trace the genealogy of accounting and its principles, standards and conventions. You will discuss the historical developments in accounting by focusing on accounting issues created in the process of harmonisation. This approach will lead students to critically engage in the current debates on accounting, accountability and the responsibility of cross-border transactions. International Human Resource Management This module provides a critical evaluation of the globalisation of human resource management techniques and strategies from a number of perspectives. Such an approach focuses attention on the political nature of human resource management at the level of the nation state and the organisation. The first part of the module examines the history of IHRM as an academic discipline and as a

management practice before exploring how far western, particularly Anglo-American, conceptualisations of people as human resources to be managed can be applied to a wider international context. By examining case studies of contemporary issues in relation to IHRM, the module seeks to identify what might be common (convergence) to the management of human resources and what might differ (divergence) between nations. International Macroeconomics and Finance This module introduces you to basic concepts in macroeconomics and finance. After an overview of the financial market, its institutions and instruments, the module proceeds to examine central banking and the money supply process, and the conduct of monetary policy. After looking at Monetary Policy under different exchange rate regimes; there is a discussion of the international financial system and its behaviour in times of financial crisis. The module concludes with a discussion of the Euro and European Monetary policy International Marketing You will begin by examining the reasons and rationale behind firms deciding to market overseas and will discuss the challenges inherent in communicating and managing across business, national and consumer cultures. The module then focuses on the

opportunities to be gained from international marketing, and also its dangers and the challenges that marketers face when attempting to operate in foreign markets. You will examine the reasons and rationale behind firms deciding to market overseas; and then analyse the decisionmaking process regarding which markets firms should enter examining political, economic, social, legal and technological factors. You will also look at market entry strategies and the integrated marketing mix of product, price, place and promotion â&#x20AC;&#x201C; taught from an international perspective. Implementation, customer relations and the increasingly important role of e-marketing will also be taught. International Marketing Communications This module focuses on the role of marketing communications in a global environment and the processes through which organisations can effectively communicate with their various publics in order to enhance both customer value and company returns. You will start with an indepth discussion of the integrated marketing communications mix (advertising, public relations, personal selling, sales promotion, direct marketing). You then move on to a series of considerations such as the development of an effective marketing communications mix, the role of marketing communications in the establishment of long-term

The School of Business and Management

Alphabetical list of modules

customer relationships and equitable brands. Throughout the module, the relationship between marketing communications and brand equity will be discussed with particular reference to problems faced by marketers in the context of global economy. International Reward Management Reward management is one of the key components of human resource management. It is one of the most sensitive and problematic areas of people management that poses additional issues when cast in an international setting. This module starts by giving you an international empirical and theoretical grounding before giving you the opportunity to apply this knowledge to conceptual issues such as equality, fairness, performance and motivation. These issues are examined at number of levels: internationally, nationally and organisationally by engaging with topical case studies and practical examples.

The module offers an examination of the ways in which violent conflict and the use of force impact on international relations, how force is used by states and other actors, and how force is managed in world politics. The module surveys a variety of perspectives on the causes of war and peace in order to better examine the roots of violent conflicts and security problems in the present day.

International Security

A major theme is looking at war in a global context, not only in terms of integrating contemporary concerns with globalisation, but also by looking at interconnections between north and south, and war and society. Additionally, the responses of the international community to violent conflict will also be explored, looking broadly at the contested notion of the ‘Just War’, international law, and the role of the United Nations. Overall, the module gives a broad perspective on the place of armed force in contemporary international relations.

(delivered by the School of Politics and International Relations)

Investment Management (delivered

Violent conflict and the use of force remain salient issues in contemporary international relations. While some have theorised that the advent of globalisation and spread of liberal democracy would make the use of force and violent conflict less relevant to the world, war and conflict have remained an integral part of the international system, as well as forming an obstacle to providing stability and security for many states.

by the School of Economics and Finance)

This module offers a high level introduction to concepts related to investment analysis. Topics treated include valuation of real and financial securities; the principles of investment; valuation of risky securities; portfolio analysis and bond portfolio management; financial market equilibrium; the CAPM and APT models; capital budgeting and risk; market efficiency.

Knowledge and Innovation Management Innovation is a process and it is the primary source of competitive advantage in knowledge-based economies. The management of innovation is inherently difficult and risky: most new technologies fail to be translated into products or services, and most new products and services are not commercial successes. In this integrative module we will explore the reasons why this is the case by exploring the innovation process in-depth. We will consider what might be done to improve the chances of ‘success’ and demonstrate that behavioural approach rooted in the concept of managing knowledge, in and across organisations, is fundamental to managing innovation. Managerial Economics This module provides you with a sound understanding of some of the insights from economics with respect to business and management decisions. Module content focuses on issues typically addressed in microeconomics, including marginal analysis, supply and demand, production theory, market structures, price discrimination, signalling and screening, and incentives in organisations. Managing Diversity This module examines theories of equality and diversity and of occupational segmentation. It explores diversity and equality

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across the dimensions of gender, race, disability, age and sexual orientation and considers the organisational processes, which produce and reproduce inequalities of outcome among diverse social groups. You will also consider national and European legislative frameworks; policy approaches and implications at organisational level. Multinationals and Global Competition This module examines multinationals and global businesses in the era of globalisation, offering a broad overview of the process of globalisation and the changing nature of global business over time. The module provides a dynamic and comparative perspective on the nature and scope of global business, its origins and development, the theories of multinational corporations, international trade, market selection and modes of entry. You will examine the context of global business and the changing context of multinational operation through the changing nature of the global political economy and through the influence of cultures and institutions. You will also explore how the changing global environment affects the decisions of managers and the strategies, structures and activities of firms operating in the global market place. Occupational Psychology This module is suitable for students who have deep appreciation of complex and multifaceted theories across all fields of psychology, including

psychoanalytical, personal construct theory and constructionist approaches. It requires good knowledge of ontology, epistemology and research paradigms and methods, ability to read and engage with critical, interpretivist as well as statistically rich texts. This module demands a great deal of self-study, more than the recommended 117 hours, covering academic journals, research monographs and psychological literature. This module encourages students to adopt self reflexive approach through which they can critically engage with advanced scholarship in the field of occupational psychology. Organisation Theory This module gives an overview about key concepts of organisation and processes of organisational design. It examines these both, from a theoretical as well as practical perspective. The first part of the module will be used to review the existing body of knowledge in the area. In the second part we will consider further developments, especially ideas related to corporate culture, politics and power in and between organisations and comparative research in international management and organisations. Political Economy: Theory and History (delivered by the School of

uses this grounding to explore the work of key thinkers who focus on the politics of capitalism and specifically international business, focusing on the social, the political and the economic. It will look at writers such as Smith, Ricardo, Marx, Weber, Durkheim, Spencer, Keynes, Schumpeter, Polanyi, Hayek and Minsky, and the approaches these writers take to understanding international business, and how this fits into their wider understanding of capitalism and modernity, and also how these debates influence current debates on international business and politics. Public Advocacy Marketing This module is a critical review of the application of marketing for social and political purposes. It charts progress from moderate and admissible practices to the application of marketing in the most extreme causes imaginable; some would even say the use of the term marketing was illegitimate, that we are dealing in fact with propaganda. Essentially then our concern is with the usage and abusage of marketing to change our world, for better or worse. Our perspective is that marketing is a dynamic tool and potent agent of change that can civilise or decivilise society. The claim is that marketing has shaped, and continues to shape, the culture we live in today.

Politics and International Relations)

The module will provide an advanced historical grounding in the development of international business in the context of the rise of global capitalism, and then

Qualitative Research Methods This module introduces and develops some of the key concepts and methods employed

The School of Business and Management

Alphabetical list of modules

in qualitative research methods in business and management context. Through an emphasis on research ethics, the course allows students to explore links between methodology, ontology and epistemological perspectives. You will learn about qualitative research methods through conducting their own research every week. Projects will include interviewing and interview analysis, literature and discourse analysis, ethnography and participant observation. Support will also be given in terms of how to conduct literature review and explore differences between descriptive and critical research. Students must be self-motivated and comfortable working towards tight deadlines. Quantitative Research Methods This module provides a relatively non-technical grounding in the use of statistical methods employed in business and management research by introducing and developing some of the key concepts and methods employed. Topics include descriptive statistics; probability; estimation, confidence intervals and hypothesis testing; and correlation and regression, with an emphasis on their different concepts and interpretation through discussion from business cases. You will gain an understanding of the basic types of data sets that can be analysed in business and how to organise, describe and summarise them. You will also learn how to estimate the parameters of distribution and make confidence statements

about them; how to set up and test hypotheses about these parameters; and how to carry out linear regression on data set, and compute and interpret related summary statistics. Quantitative Techniques (delivered by the School of Economics and Finance)

This module aims to provide you with the necessary tools for writing and estimating simple econometric models in the context of financial quantitative analysis. Basic statistical tools needed for understanding and using financial models are introduced and explained. We will assume you have a minimal knowledge of econometrics and statistics. Research Methods for Business and Management This core module introduces and develops some of the key concepts and methods employed in research methods in a business and management environment. The emphasis is not on techniques and derivation but on practical work and interpretation. The first part introduces qualitative methods, such as observation, interviews and documentary analysis, considering both theoretical issues and alternative methodological approaches. It also looks at practical issues, such as how to conduct literature search and critically review relevant literatures. The second part covers the basic elements of descriptive statistics, correlation, probability sampling and inference, and confidence intervals and hypothesis testing.

The module also looks at sample surveys, and explicitly considers the ethical issues in research methods. Risk Management for Banking (delivered by the School of Economics and Finance)

The module is designed to give a good insight into the risk management process and how capital is allocated. We identify the main sources of risk experienced by Financial Institutions such as credit, market, liquidity, and operational risks. Methods for quantifying and managing risk are explored in detail with an emphasis on understanding factors affecting Value at Risk (VAR) calculations. Finally, we see how reporting standards, regulation and innovation have transformed the way Financial Institutions operate and what can we learn from recent risk management failures. Sovereignty and Intervention in International Politics (delivered by the School of Politics and International Relations)

The module aims to provide an opportunity to explore different aspects of international politics through the prism of sovereignty and intervention in an interdisciplinary way, drawing on approaches from history, international relations, political and normative theory, and international law. It aims to equip students with detailed understandings of different forms of intervention â&#x20AC;&#x201C; such as humanitarian, state-building, and economic interventions â&#x20AC;&#x201C; and the

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various ways in which sovereignty is being transformed in the contemporary era. The module is explicitly ‘political’ and is concerned with the way power is used in human society. It aims to challenge students’ preconceptions and equip them with a sophisticated appreciation of the relevance of intervention today. Above all it will encourage students to develop the capacity for independent analysis that will enable them to think, talk and write about international politics in an informed, critical manner about international politics well after they have graduated. Themes and Cases in US Foreign Policy (delivered by the School of Politics and International Relations)

This module will consider the principal forms in which US foreign policy has been practised and interpreted since the foundation of the Republic. Amongst these are American Exceptionalism and AntiAmericanism, ‘spheres of influence’, liberal interventionism and protectionist isolationism, Cold War containment, the ‘War on Terror’ following 9/11, and the strains on unipolarity in the early 21st century. Amongst the case studies linked to these themes, we shall consider the role of Native Americans and immigration, the war of 1898, gunboat diplomacy in the Caribbean, the ideas of Woodrow Wilson, the Vietnam War, the consequences of the 9/11 attacks, and the challenges posed by China.

The Politics of International Business This module offers a broad overview of the process of economic ‘globalisation’ and changes in international business over time. The focus is on the multinational firm – set in the context of trends in the world economy, with particular emphasis on the period since the 1970s. It provides a critical and comparative perspective on the nature and scope of international business, its origins and development, theories of international trade and its regulation, conceptualisations of international supply chains, and attempts to reform and resist multinationals. The State, Market and Society Concepts and Critique This core module introduces key concepts, theories and critique of the ‘state, market and society’, identifying the ways in which these can shape the economy and the contexts of business. The module aims to engage students in seminal theorisations and their attendant critiques as well as their application to the real world of business. It is specifically designed to be accessible to large and diverse cohort of students and seeks to familiarise them with key constructs and debates which ground the more specialised studies of each particular Masters programme offered by the School. The emphasis on critique and deconstruction of seminal debates for businesses and societies will be iterative with other modules

such as dissertation and research methods which require students to engage with and review literature critically. Understanding Consumer and Market Behaviour This module develops a useful conceptual understanding of consumer behaviour as a main consideration in marketing. You will start with an overview of consumer research and behaviour. You will then cover major topics such as attitudes and interpersonal influence. A mixture of discussions, hands on exercises, and case studies, is used, and group and individual activities are combined to translate theory into practice. The module thus provides frameworks that enable students to address the issue of understanding consumers responsibly, systematically, and creatively.

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Academic staff and specialisms

Dr Alvaro Angeriz Senior Lecturer in Economics Research interests include: Applied Macro-Econometrics, Structural Time Series, Efficiency Stochastic and Deterministic Assessments. Location: Mile End, Francis Bancroft Building, Room 4.02b a.angeriz@qmul.ac.uk Tel: +44 (0)20 7882 8398 Dr Santonu Basu Senior Lecturer in Banking and Finance Research interests include: The Operation of the Credit Market, Economic Growth, and Poverty. Location: Mile End, Francis Bancroft Building, Room 4.28 santonu.basu@qmul.ac.uk Tel: +44 (0)20 7882 2708 Dr Dorota Bourne Lecturer in Organisational Behaviour Research interests include: Organisational Behaviour and Development, Change Management, and International Knowledge Transfer. Location: Mile End, Francis Bancroft Building, Room 4.21 d.bourne@qmul.ac.uk Tel: +44 (0)20 7882 7440 Dr Arianna Bove Lecturer in Politics and Ethics Research interests include: Political economy of the production of subjectivity; participatory and autonomous forms of political and economic organisation; the politics, ethics

and technologies of the common; philosophy of language. Location: Mile End, Francis Bancroft Building, Room 4.32 a.bove@qmul.ac.uk Tel: +44 (0)20 7882 8412 Dr Liam Campling Lecturer in Work and Organisation Research interests include: International Trade Relations, The Political Economy of Development, Global Commodity Chain Analysis, Mulitnational Firms, and Natural Resource Industries. Location: Mile End, Francis Bancroft Building, Room 4.13b l.campling@qmul.ac.uk Tel: +44 (0)20 7882 8988 Dr Ishani Chandrasekara Lecturer in Accounting Research interests include: Critical Accounting and Finance, Gender, and Subaltern Studies. Location: Mile End, Francis Bancroft Building, Room 4.02a i.chandrasekara@qmul.ac.uk Tel: +44 (0)20 7882 8412 Mr Gregor Claude Lecturer in Marketing Research interests include: Global Cultural Industries, Digital Media, Intellectual property Marketing, technology, Law, and Business. Location: Mile End, Francis Bancroft Building, Room 4.06 g.claude@qmul.ac.uk Tel: +44 (0)20 7882 8785

Dr Hazel Conley Senior Lecturer in International Human Resource Management Research interests include: Public Sector Employment, Non-Standard Employment, Equality and Discrimination Law, Trade Unions, and Critical HRM. Location: Mile End, Francis Bancroft Building, Room 4.25c h.conley@qmul.ac.uk Tel: +44 (0)20 7882 8413 Mr Rowland Curtis Lecturer in Organisation Studies Research interests include: Critical Perspectives on Management, Organisation, and Knowledge. Location: Mile End, Francis Bancroft Building, Room 4.33 r.curtis@qmul.ac.uk Tel: +44 (0)207 882 8987 Dr Sadhvi Dar Lecturer in Corporate Social Responsibility/ Business Ethics Research interests include: Critical Management Studies, International Development and Non Governmental Organisations, Discourse Analysis, and Ethnography. Location: Mile End, Francis Bancroft Building, Room 4.03 s.dar@qmul.ac.uk Tel: +44 (0)20 7882 2701

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Miss Emma Dowling Lecturer in Ethics, Governance and Accountability Research interests include: Social, political conflict, ethics, global governance processes and institutions. Location: Mile End, Francis Bancroft Building, Room 4.21a e.dowling@qmul.ac.uk Tel: +44 (0) 20 7882 8985 Professor Denise Ferreira da Silva Professor in Ethics Research interests include: Ethics, Politics, Global Justice, Analytics of Raciality. Global Capitalism, and Global Subjugation. Location: Mile End, Francis Bancroft Building, Room 3.3 d.ferreiradasilva@qmul.ac.uk Tel: +44 (0)20 7882 8414 Professor Peter Fleming Professor of Work, Organisation and Society Research interests include: Critical Studies of Organisations, Business Ethics, Sociological Analysis of Power in the Workplace, and Industrial Semiology. Location: Mile End, Francis Bancroft Building, Room 4.11 p.fleming@qmul.ac.uk Tel: +44 (0)20 7882 2706 Professor Sonja Gallhofer Professor in Ethics, Governance and Accountability Research interests include: Corporate Governance Accounting and Well-being Gender Issues in Accountancy Accounting History.

Location: Mile End, Francis Bancroft Building, Room 4.39 s.gallhofer@qmul.ac.uk Tel: +44 (0)20 7882 8984 Professor Brigitte Granville Professor of International Economics and Economic Policy Research interests include: Monetary Theory, Macroeconomics, Economics of Essential Medicines, and Fairtrade. Location: Mile End, Francis Bancroft Building, Room 4.25b b.granville@qmul.ac.uk Tel: +44 (0)20 7882 7446 Professor Gerard Hanlon Professor of Organisational Sociology Research interests include: Political Economy and Corporate Social Responsibility. Location: Mile End, Francis Bancroft Building, Room 4.40 g.hanlon@qmul.ac.uk Tel: +44 (0)20 7882 6320 Professor Stefano Harney Chair in Strategy, Culture, and Society Research interests include: Governance, Strategy, Public Sector, and Not-for-Profit Management. Location: Mile End, Francis Bancroft Building, Room 3.34 s.harney@qmul.ac.uk Tel: +44 (0)20 7882 7441

Professor Geraldine Healy Professor of Employment Relations Research interests include: Employment Relations, Inequalities and Career, Gender, Ethnicity, and Work. Location: Mile End, Francis Bancroft Building, Room 4.25d g.m.healy@qmul.ac.uk Tel: +44 (0)20 7882 7467 Dr Yasmin Ibrahim Reader in International Business and Communications Research interests include: Information and knowledge economies, consumption practices and ICTs, memory studies, discourse analysis, globalization, political communication, risk and new media, social movements, diasporic communities, visual culture, modernity and Islam. Location: Mile End, Francis Bancroft Building, Room 4.28a y.ibrahim@qmul.ac.uk Tel: +44 (0)20 7882 8986 Dr Roger Johnston Senior Lecturer Research interests include: Critical organisational studies, with particular reference to stock transfers of public sector housing, and issues of gender and ethnicity in UK accountancy. Location: Mile End, Francis Bancroft Building, Room 3.31 r.j.johnston@qmul.ac.uk Tel: +44 (0)20 7882 5535

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Academic staff and specialisms

Dr Bernadette Kamleitner Senior Lecturer in Marketing Research interests include: Consumer Behaviour, Consumer Psychology, and Behavioural Finance Location: Mile End, Francis Bancroft Building, Room 4.25e b.kamleitner@qmul.ac.uk Tel: +44 (0)20 7882 7469 Professor Gill Kirton Professor in Employment Relations Research interests include: Employment Relations, Trade Unions, Discrimination and Inequalities in Employment, Gender and Career, and Diversity Management. Location: Mile End, Francis Bancroft Building, Room 4.25g g.kirton@qmul.ac.uk Tel: +44 (0)20 7882 7439 Dr Giuliano Maielli Senior Lecturer in Operations Management Research interests include: Business History, Business Organisation, and the relationship between the accumulation of intangible assets and strategic decision-making. Location: Mile End, Francis Bancroft Building, Room 4.22a g.maielli@qmul.ac.uk Tel: +44 (0)20 7882 7442 Dr Sushanta Mallick Reader in International Finance Research interests include: International Economics and Finance, and Development Finance.

Location: Mile End, Francis Bancroft Building, Room 4.12 s.k.mallick@qmul.ac.uk Tel: +44 (0)20 7882 7447 Dr Matteo Mandarini Lecturer in Strategy Research interests include: Transformations of Work, Culture and Conflict, Workerism and Post-Workerism, Marxism, Poststructuralism, Political Theory, and Strategy. Location: Mile End, Francis Bancroft Building, Room 4.13a m.mandarini@qmul.ac.uk Tel: +44 (0)20 7882 8411 Professor Pedro Martins Professor of Applied Economics Research interests include: Labour Economics, International Economics, and Microeconometrics. Location: Mile End, Francis Bancroft Building, Room 4.25f p.martins@qmul.ac.uk Tel: +44 (0)20 7882 7472 Professor Sean McCartney Professor of Accounting and Business History Research interests include: Business History, Companies in the Industrial Revolution, UK Profitability 1855-1914, and Railway Privatisation in the UK. Location: Mile End, Francis Bancroft Building, Room 4.37 s.mccartney@qmul.ac.uk Tel: +44 (0)20 7882 2705 Dr Christopher Miles Lecturer in Marketing and Communications Research interests include: Interface between marketing

communications, communication theory, and discourse studies. Location: Mile End, Francis Bancroft Building, Room 4.20 c.j.miles@qmul.ac.uk Tel: +44 (0)20 7882 2704 Professor Simon Mohun Professor of Political Economy Research interests include: Political Economy, Economics. Simon's research interests revolve around both theoretical and empirical applications of surplus-based theories to the political economy of modern capitalism. Location: Mile End, Francis Bancroft Building, Room 4.07 s.mohun@qmul.ac.uk Tel: +44 (0)20 7882 5089 Professor Mike Noon Professor of Human Resource Management Research interests include: Equality and Diversity, Ethnic Minorities, and Employment and Human Resource Management. Location: Mile End, Francis Bancroft Building, Room 4.22b m.a.noon@qmul.ac.uk Tel: +44 (0)20 7882 2709 Professor Nicholas O'Shaughnessy Professor of Communication Research interests include: Political Marketing, Political Communication, Propaganda, Advertising, and Social Marketing. Location: Mile End, Francis Bancroft Building, Room 3.36 n.j.oshaughnessy@qmul.ac.uk Tel: +44 (0)20 7882 7448

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Professor Cliff Oswick Professor of Organization Theory and Discourse Research interests include: Organisational Discourse, Critical Management Practices, and Organisational Change. Location: Mile End, Francis Bancroft Building, Room 4.01 c.oswick@qmul.ac.uk Tel: +44 (0)20 7882 2695 Dr Pietro Panzarasa, Senior Lecturer in Organisational Theory and Behaviour Research interests include: Complex Systems, Social Networks, Network Topology and Dynamics, Knowledge Transfer and Sharing, Innovation and Knowledge Creation, and Online Communication. Location: Mile End, Francis Bancroft Building, Room 4.34 p.panzarasa@qmul.ac.uk Tel: +44 (0)20 7882 6984

Dr Martha Prevezer Senior Lecturer in Strategy and Innovation Research interests include: Globalisation, International and Comparative Management, Business Management, and Organisational History. Location: Mile End, Francis Bancroft Building, Room 4.25a m.j.prevezer@qmul.ac.uk Tel: +44 (0)20 7882 7468

Professor Maxine Robertson Professor of Innovation and Organisation Research interests include: Managing Innovation, Managing Knowledge Workers, Professional Identity, and Knowledge Management. Location: Mile End, Francis Bancroft Building, Room 4.02 m.robertson@qmul.ac.uk Tel: +44 (0)20 7882 2696

Dr Amit S. Rai Senior Lecturer in Communications and New Media Research interests include: Indian masculinity in film, anthropologies of monstrosity, sympathetic discursive relations, and the swerves of media (clinamedia). Location: Mile End, Francis Bancroft Building, Room 4.43 a.rai@qmul.ac.uk Tel: +44 (0)20 7882 2700

Professor Michael Rowlinson Professor of Organisation Studies Research interests include: Organisation Theory, Critical Management Studies, Management and Organisational History, and Critical Management Studies. Location: Mile End, Francis Bancroft Building, Room 4.09 m.rowlinson@qmul.ac.uk Tel: +44 (0)20 7882 6323 Dr Ahu Tatli Lecturer in International Human Resource Management Research interests include: Discrimination and Inequality in Employment, Diversity and Careers, Agency and Change in Organisations, and Practices and Discourses of Diversity Management. Location: Mile End, Francis Bancroft Building, Room 4.28b a.tatli@qmul.ac.uk Tel: +44 (0)20 7882 2698

Living in London

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Living in London

You have access to some of the best libraries, archives, museums and galleries in the UK, as well as theatres, music venues and sports facilities. In fact, whatever your interests and area of study, you are sure to find places to go, people to meet and things going on that will appeal to you.

East London Queen Mary’s main campus is situated in east London, in Mile End – one of the most eclectic parts of the capital. Close to the campus you will find convenience stores, well established pubs, cafes and restaurants, and the open green spaces of Mile End Park. Regent’s Canal runs alongside the campus, home to handful of narrowboats, ducks and swans. The enormous and beautifully maintained Victoria Park is short walk along the canal. To the north of the campus is the infamous Roman Road, an excellent place to grab few bargains, as well as reasonably priced fruit and veg. Whitechapel market is also not far, where you’ll find huge range of fresh produce, as well as clothes, electrical gods and almost anything else you care to mention.

The College’s Whitechapel campus is located directly opposite Whitechapel tube station, home to Barts and The London, Queen Mary’s School of Medicine and Dentistry. Brick lane with its many curry houses, cafes, clubs and bars is a stone’s throw from the Whitechapel campus and ten minute walk from Mile End. It’s a great place for shopping as well as eating, with excellent vintage shops, up and coming designer boutiques and great music shop, Rough Trade East. The Truman Brewery and 93 Feet East host regular live music and club nights, and on Sundays, the whole place transforms into one of London’s biggest markets. You’ll find designer sample sales, new and vintage clothes, furniture, bricabrac, cosmetics and food to take away. Shoreditch with its many galleries, artistrun spaces, clubs and cafes is just the other side of Brick Lane, through the old Spitalfields market space that has been transformed with new retail outlets and restaurants. The Rich Mix cinema on Bethnal Green Road shows the latest releases as well as arthouse favourites. It is also venue for modern dance, theatre and live music.

‘‘

London is an excellent choice for your postgraduate study. It is a thriving, vibrant, culturally rich city, offering wonderful opportunities.

Why, Sir, you find no man, at all intellectual, who is willing to leave London. No, Sir, when a man is tired of London, he is tired of life; for there is in London all that life can afford. Samuel Johnson

Student life â&#x20AC;&#x201C; Studentsâ&#x20AC;&#x2122; Union, student support and health services

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Student life, Students’ Union, student support and health services

Postgraduate student life is marked by a different set of priorities to those of an undergraduate student. You may be less interested in doing the rounds of Freshers’ week, and signing up for societies. However, striking the right work life balance is just as important.

QMSU As Queen Mary student you will automatically become member of the Students’ Union, QMSU. This gives you access to facilities and services at both the Mile End and Whitechapel campuses, as well as further afield. The QMSU maintains several shops, the Drapers Bar (Mile End campus), and very impressive and recently refurbished health and fitness centre, QMotion. With competitive membership rates, an extensive range of cardiovascular equipment, and many scheduled classes like yoga and pilates, it’s an excellent place to take break from your studies. With over 180 clubs and societies (from fencing and cheerleading to wine and cinema) your interest will no doubt be represented. It may even provide good opportunity to cultivate new interest, or at the very least meet some new people outside of your programme of study. QMSU also publishes the student magazine, Cub, and the newsletter QMessenger. As part of the University of London, Queen Mary students also become members of ULU, the University of London Union. Representing over

120,000 students, it is the largest organised Students’ Union in Europe. ULU provides range of services on an intercollegiate and complementary basis. Based in central London, students have access to places to eat, bars, shops and health and fitness centre and swimming pool. For more information, see www.ulu.co.uk

Student support Our student support network is designed so you can get the most from your time at Queen Mary. It makes it easy for you to access extra help when you need it – from academic tips and money advice to counselling and self help. Our team of qualified of welfare advisers and counsellors is based on the Mile End campus. For more information see, www.welfare.qmul.ac.uk The Students’ Union also provide advice and support, particularly with College regulations. For example, if you need representation in the case of grievance against School or

Department. QMSU also provide nightline, confidential telephone help line. For more information, see www.qmsu.org Academic study support To help students with the transition to higher degree study, the Language and Learning Unit runs programme of short courses, tutorials and drop-in classes in such skills as organisation and time management, research and note-taking, oral communication and presentation, academic writing, personal development planning and revision and examination skills. For more information, see www.languageandlearning.qmul.ac.uk

Health services A medical centre is located on the Mile End campus, and students living on campus and close by can register for treatment during term-time. Even students, who do not live in the catchment area, can use the centre for emergency treatment. Outside term-time, the same doctors operate out of the Globe-town surgery on nearby Roman Road. For more information, see www.qmsu.org/advice/health/

Accommodation

The School of Business and Management

Accommodation

Queen Mary students are well placed when it comes to finding suitable accommodation. The Mile End campus incorporates a Student Village with more than 2,000 rooms, many with ensuite bathrooms. Queen Mary students also have access to places in the fully catered Intercollegiate Halls in central London, which are owned by the University of London. Additionally, there is range of private sector housing in the east London area surrounding the campus. If you prefer to live in private accommodation, the College can help you find suitable place, by providing you with guidance notes and up-to-date listings of available properties. Once you have firmly accepted your offer to study at Queen Mary, full details of how to apply for College housing will be sent to you by the Admissions Office. Some residences are reserved solely for postgraduates, while others may be shared with final year undergraduate students; all residences are for both male and female students. Single sex accommodation is available in the standard style of housing, subject to availability. Rent scales and information The prices quoted relate to Session 2010/11 and are reviewed annually. Queen Mary Halls of Residence Rents for single rooms range from £92 - £124 per week, inclusive of gas and electricity bills. Accommodation rents are payable

each term in advance and are reviewed annually. The licence agreements are for a 38 week continuous period from the beginning of the academic year. If your programme continues over the summer vacation period, you will have the opportunity to extend your licence agreement. We offer housing between June and September, subject to availability, but you may be required to transfer from your original hall of residence into another one. University Intercollegiate Halls of Residence About 200 Queen Mary students live in the University of London’s Intercollegiate Halls in central London, alongside students from other London colleges. Rents for single rooms are from £143 per week, inclusive of breakfast, evening meals and all gas and electricity bills. Privately-rented accommodation Once settled in London, many postgraduate students prefer the independent lifestyle offered by sharing flats or houses with friends. The Residences Office can provide advice, information and up-to-date listings of privately owned accommodation available for rent. Information can also be found on individual room lettings or home-stay accommodation at www.residences.qmul.ac.uk/ alternative Family accommodation If you have family, we would strongly advise you not to bring your partner or children to live in

London until you have secured suitable, affordable housing. There is very little university or hostel accommodation for students with families, and housing in the private sector can be very expensive. Contact Full details of the accommodation options for postgraduates can be found on our website: www.residences.qmul.ac.uk The residences office is located on the Mile End campus, normal office hours are 9am to 5pm throughout the year, except weekends and UK Bank Holidays. For all enquiries about accommodation: Residences Office Student and Campus Services Queen Mary, University of London Mile End Road London E1 4NS Tel: +44 (0)20 7882 5522 email: residences@qmul.ac.uk, www.residences.qmul.ac.uk

English language requirements

The School of Business and Management

English language requirements

English language requirements and programmes All tuition and examinations at the College are in English, so sound command of the language is essential for success in any course of study, or when following a research degree. Queen Mary provides a number of programmes in English for academic purposes to help international students get the most out of their study. You need to be able to cope with reading, note taking from lectures, books, journals and other materials; to speak well in seminars, discussions groups and tutorials; and to present yourself effectively in written assignments and examinations. If your first language is not English, you must provide evidence that your English skills are sufficient by including with your application details of recognised language qualifications and experience in using the language. If you are an international applicant you are strongly advised to contact your local British Council Office, take the IELTS (International English Language Testing Service) test and submit the results with your application. The Collegeâ&#x20AC;&#x2122;s minimum requirement for postgraduates is an IELTS score of 6.5, or TOEFL 580 (computer-based TOEFL 237; internet-based TOEFL 92). However, some departments,

such as Law, Business Management and Medicine and Dentistry, require higher score. For detailed English language entry requirements for different types of programme, you should check www.qmul.ac.uk/international/ Other qualifications may be considered. Applicants who score slightly below the required IELTS band may be offered place on the condition that they attend a presessional English Language Summer programme (see below).

English Language Summer programmes (pre-sessional programmes) From June to September, we arrange a series of English language programmes for students who wish to improve their proficiency in English before starting their university studies. The programme aims to enhance ability in the four language skills of listening, speaking, reading and writing; to teach study skills such

The School of Business and Management

English language requirements

as note-taking, academic writing and seminar participation; to develop skills essential to working independently at postgraduate level; and to familiarise you with life in Britain. We encourage independent work and use of English by setting individual projects. Queen Mary academic staff and other visiting lecturers will participate by giving a series of introductory guest lectures. We provide residential accommodation on summer programmes in the Collegeâ&#x20AC;&#x2122;s halls of residence.

Year round English programmes If you need longer to improve your English, you can join the year round Campus English Programme. The minimum entry level for this programme is IELTS 4.0 or TOEFL 450 (computerbased TOEFL 133; Internet-based TOEFL 40) and it aims to improve overall ability in English grammar, vocabulary, speaking, listening, reading and writing. There are monthly enrolments.

Pre-Masters Programmes If you need to improve your English and academic skills and become familiar with the UK system before postgraduate study, you can join one of our PreMasters Programmes. The minimum entry level is IELTS 5.5 or TOEFL 530 (computer-based TOEFL 197; Internet-based

TOEFL 71). For further information, contact the English Language and Study Skills office or see www.languageandlearning. qmul.ac.uk/premasters/

In-sessional English language support For students who were educated in a language other than English and need to improve their command of the language for study purposes, the Language and Learning Unit runs a series of in-sessional English programmes

in academic writing, grammar and vocabulary, lecture comprehension and seminar skills and general English during the main teaching periods of the academic year. These are free of charge.

Contact For more information, contact: English Language and Study Skills Office Tel: +44 (0)20 7882 2827 email: elss@qmul.ac.uk www.languageandlearning.qmul.ac.uk

Living costs, tuition fees and bursaries

The School of Business and Management

Living costs, tuition fees and bursaries

Living costs The cost of living in London depends on your lifestyle. Typically, however, postgraduates need at least £11,000 to cover food, accommodation, travel, books and so on for a full year (52 weeks), plus adequate funds to maintain any dependants. International students will need to show evidence of having at least £7,200 for living costs plus 100 per cent of tuition fees in order to obtain Entry Clearance under Tier 4 of the UK Border Agency’s Points Based System of immigration. Additional amounts need to be shown for dependants. £7,200 is based on nine months of study and is an immigration requirement only – most students require more money than this for 12 months’ living costs normally around £11,000. Please note that while the College will offer advice to students who encounter financial difficulties, it is not able to fund postgraduate students who have started programme without adequate or reliable funding. Although hardship funds may be available, payments are small and cannot cover fees or compensate for not having adequate funding in place. There are no mandatory awards for postgraduate study, and alternative funding sources are limited.

Consequently it is vital that you consider how you will pay your fees and maintain yourself at an early stage in the application process. All funding information for taught and research students is available on our website. Please visit: www.qmul.ac.uk/ postgraduate/fees funding www.welfare.qmul.ac.uk

Tuition fees The postgraduate tuition fee rates for UK and EU students in 2011/12 are as follows. Home/EU Full time - £8,000 International Full time - £15,000

These fees are correct at the time of going to print however they may be subject to change. Please check www.qmul.ac.uk/tuitionfees/ for up-to-date figures or contact the Admissions and Recruitment Office. For a comprehensive list of international tuition fees and scholarships, please visit: www.qmul.ac.uk/ international/feesfinance/ Free phone (UK callers only): 0800 376 1800 Overseas callers: +44 (0)20 7882 5533 email: admissions@qmul.ac.uk If you are in doubt as to whether you will be classed as an overseas or home student please consult the Admissions and Recruitment Office at an early stage.

The School of Business and Management

Living costs, tuition fees and bursaries

Additional costs No additional charges are made for registration, examinations, or membership of the Students’ Union. Additional costs will be incurred, however, in the following cases: • Students attending field or language courses away from the College will be required to pay part or all of the cost • Examination re-entry fees are charged to students who are not in attendance • Research students taking longer than twelve months after finishing their research to write up their thesis will become liable to pay a writing up fee equivalent to the relevant parttime fee • Research students who are, following first assessment, required to reenter the PhD examination will be required to pay an examination re-entry fee The Research Councils and many other funding bodies pay fees direct to the College. Students who are not sponsored by public bodies, either in this country or abroad, are required to pay their fees either before, or at the time of enrolment at the beginning of the session.

Bursaries and funding taught Masters students Possible sources of funding for postgraduate students include the following: AHRC (Home, EU only) For Arts and Humanities disciplines only. Apply to the relevant academic department for details. Westfield Trust Bursaries (Home, EU and International students) A small number of Westfield Trust bursaries worth £2,000 are available each year to students on selected taught postgraduate programmes. Any applicant for admission to one of the selected programmes will be automatically considered for bursary, and there is no separate application form. Details are available from the Admissions and Recruitment Office from January each year. College Postgraduate Bursaries (Home, EU and International students) A small number of bursaries worth £2,000 are available each year to students on selected taught postgraduate programmes. Any applicant for admission to one of the selected programmes will be automatically considered for bursary, and there is no separate application form. International Students are eligible for the bursary, but will only receive the equivalent of the

Home/EU fee deducted from the tuition fee. Details are available from the Admissions and Recruitment Office from January each year. Professional and Career Development Loans (Home and EU students). Postgraduate students wishing to undertake certain programmes to enhance their career development, who cannot obtain alternative funding, may borrow a maximum of £8,000 to cover 80 per cent of tuition fees plus living expenses. Repayments are delayed and the Government pays the interest for the duration of your study and for one month afterwards. Details are available from the Directgov website (www.direct.gov.uk) and participating banks.

International students There are additional scholarships and bursaries available for international students. For the most uptodate details, please see: www.qmul.ac.uk/ international/scholarships/ index.html

A guide to applying

The School of Business and Management

A guide to applying

The easiest way to apply is online. For more details and to apply see www.qmul.ac.uk/postgraduate/ howtoapply/ If you would prefer to make a paper-based application, you can download and print out form from our website: www.qmul.ac.uk/docs/ postgraduate/24085.pdf The Admissions and Recruitment Office can also send you an application form on request. See the contact details below. To apply for research programmes, please first contact the relevant person in the School in which you would like to study. There are no closing dates for applications to postgraduate study, although entry to some programmes is very competitive and places may be full several months before the start of the academic year.

If you are concerned about programmes filling up and would like advice on availability, please contact the Admissions and Recruitment Office. International students applying overseas may wish to contact one of our representatives in country. If you have any admission enquiries the Admissions and Recruitment Office will be pleased to advise you. Contact â&#x20AC;&#x201C; admissions and recruitment

Freephone 0800 376 1800 If calling from outside the UK: Tel: +44 (0)20 7882 5533 email: admissions@qmul.ac.uk www.qmul.ac.uk For full list of our representatives overseas, visit: www.qmul.ac.uk/international/ countries/

Further information

The School of Business and Management

Further information

Visiting Queen Mary – Campus Tours

Postgraduate Open Evenings

The best way to find out more about Queen Mary is to come and visit us. The Education Liaison and Access Office organises Campus Tours throughout the year. These are intentionally informal and restricted to small groups so everyone has the chance to ask questions. They are a great way of finding out about living and studying here and normally last about one hour. You will be shown around by current student. If you want to see particular department, this can usually be arranged when you book your visit.

Queen Mary offers two cross College Open Evenings, usually in late November and late April each year. The Open Evening gives visitors the opportunity to hold individual discussions with departmental representatives, visit subject specific facilities, tour the general research and learning provision available on campus and speak to all the Queen Mary support services including Careers and Admissions staff.

and Medicine and Dentistry. To find out the dates for the next Open Evenings and book your place, visit: www.qmul.ac.uk/pgopenevening Contact us If you have any questions or need more information, please get in touch. Postgraduate Administrative Assistant School of Business and Management Queen Mary, University of London Mile End Road London E1 4NS UK Tel: +44 (0)20 7882 3919 Fax: +44 (0)20 7882 3615 email: sbm-postgrad@qmul.ac.uk www.busman.qmul.ac.uk

The Open Evenings are held at the Mile End Campus for students wishing to apply to departments in the Arts, Humanities, Social Sciences, Science and Engineering

Kings Cross British Library

Victoria Park

EAST LONDON

To Olympic Stadium

Bethnal Green

Euston

TOWER HAMLETS

Islington Bloomsbury

Stepney Green

Clerkenwell

Mile End

ULU: Students’ Union

1 Leicester Square

Chancery Lane Barbican

Liverpool Street

Shoreditch Mile End Park

Holborn

CITY OF LONDON

HOLBORN St Paul’s

Temple

Blackfriars

Bank

Whitechapel Aldgate

Limehouse

Tower Hill Tower of London

4 Canary Wharf

Mansion House Monument

Charing Cross

To O2 Arena

St James’ Park

SOUTHWARK Waterloo

London Bridge

Wapping

The School of Business and Management

Notes

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Postgraduate Secretary School of Business and Management Queen Mary, University of London Mile End Road London E1 4NS UK Tel: +44 (0)20 7882 3920 Fax: +44 (0)20 7882 3615 email: sbm-postgrad@qmul.ac.uk www.busman.qmul.ac.uk