LOCH NESS
ISLE OF SKYE
GLENCOE
Highland Explorer Tours 2016
MINIGROUPS
RESERVATIONS: 1877-688-4328 (416) 932-1974 www.highlandexplorertours.com FREE Foreign Language Audio Guides Available
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10%
Highland Games LOCH LOMOND Edinburgh Tattoo St Andrews SCOTTISH BORDERS AWARD-WINNING TOURS LOCAL SCOTTISH GUIDES GUARANTEED DEPARTURES
Passionate UNIQUE TRUSTED
PASSIONATE: ALL SCOTLAND – Subtle flavours and magnificent mountains, friendly locals and frantic battles, beautiful lochs and boisterous traditions. We share all of Scotland’s secrets, beauty and history with a passion.
Guide Ange
LOCAL GUIDES – Knowledgeable as Celtic Druids and as ardent as Viking Warriors, our local Guides reveal all the stories and history with a passion that truly brings Scotland to life. AUTHENTIC EXPERIENCES – Taste what the Scots have eaten for centuries and go to places only the locals know. We’re proud to show you the treasures that won’t be found in a guidebook.
Eilean Donan Castle
TRUSTED: MULTI-AWARD WINNING – Ten years’ experience, a 5 star award from Visit Scotland and a Certificate of Excellence from TripAdvisor; it’s no secret that we deliver an exceptional standard of service. SUSTAINABILITY – We protect the environment we’re passionate about. This commitment is recognised by national tourism awards, and proven by our innovative Eco Scheme where we match every $1 you donate. See page 34 for more details. OUR GUARANTEE – Our fleet are built for your comfort. We never cancel a tour and promise a fantastic time or we will refund the price of your tour.
98%
Over of our travellers recommend us (from our 2015 passenger survey)
FREE AUDIO GUIDES AVAILABLE
We offer FREE foreign language audio translations in German, Spanish, Italian, Portuguese, French and Mandarin. We are the only tour company in Scotland to offer this service on all our scheduled tours allowing the best customer experience possible for all our travellers.
Entdecker mit Leidenschaft... Wir sind bestrebt, Ihnen jeden Tag die allerbesten Reiseerlebnisse zu bieten. Unsere Reisetouren sind darauf ausgelegt, das Beste aus Ihrer Zeit in unserem atemberaubenden Land zu machen, damit Sie das authentische Schottland erfahren. Unsere Mission ist es, Ihre Erwartungen zu übertreffen, ein Engagement, das von VisitScotland mit 5 Sternen ausgezeichnet wurde und sich in den gleichbleibend ausgezeichneten Bewertungen unserer Kunden widerspiegelt. Auf all unseren Reisetouren stehen Audioführer zur Verfügung. Pasión por descubrir... Trabajamos cada día para ofrecerle las mejores experiencias en viajes. Nuestras visitas guiadas están programadas de modo que pueda sacar el máximo partido de su visita en nuestro impresionante país y vivir una auténtica experiencia escocesa. Nuestra misión es sobrepasar sus expectativas, un compromiso constatado por nuestra acreditación de 5 estrellas por parte de VisitScotland, y las continuas opiniones favorables de nuestros clientes. Existen audio-guías a su disposición en todas nuestras visitas. Amanti della Scoperta... Siamo dediti a garantire ogni giorno le migliori esperienze di viaggio. I nostri tour sono strutturati in modo che possiate godervi il tempo che passerete nel nostro stupendo paese e per farvi vivere la vera Scozia. La nostra missione è quella di andare oltre le vostre aspettative, un impegno riconosciuto dal nostro punteggio di 5 stelle nella classifica VisitScotland e dai costanti commenti positivi dei nostri clienti. Le Audio Guide sono disponibili in tutti i nostri tour.
Passionnés de découvertes... Notre objectif est de vous apporter ce qu'il y a de mieux pour vos voyages. Nous avons donc conçu des circuits qui, à chaque instant, vous feront découvrir notre extraordinaire pays et vous permettront de vous donner un véritable gout de l’Écosse. Nous avons pour mission d’aller au-delà de vos attentes, tel est le sens de l’engagement que nous avons souscrit conformément à notre accréditation 5 étoiles de VisitScotland et aussi en réponse aux commentaires élogieux reçus de notre clientèle. Des guides audio sont à votre disposition pour chacun de nos voyages. Paixão Pela Descoberta... Dedicamo-nos a proporcionar as melhores experiências de viagem todos os dias. As nossas visitas guiadas foram concebidas para aproveitar o máximo da sua estadia no nosso maravilhoso país e para lhe proporcionar uma autêntica experiência da Escócia. A nossa missão é exceder as suas expectativas, um compromisso que é reconhecido pela nossa acreditação de 5 estrelas da VisitScotland e pela consistência do excelente retorno por parte dos nossos clientes. Encontram-se disponíveis Guias Áudio em todas as nossas visitas guiadas. 热衷于发现之旅… 我们专注于每天提供最优秀的旅游体验。 我们的旅游路线力图帮助 您最大限度地利用您在我们这美丽无比的国家所度过的旅游时光 , 并给予您一个真正的苏格兰体验。 我们的使命是超越您的期待 ,我 们有游览苏格兰5星级认证 ,也一直得到积极的客户评价反馈。 我 们所有的旅游路线都提供导游音频设备。
TASTE OF SCOTLAND Savour whisky at the very place it’s barrelled. Relish wild game in the highlands or enjoy traditional Afternoon Tea at the home of golf. Indulge in our ‘Taste of Scotland’ trips. These tours whisk you through the most essential sights of Scotland and include an award-winning sample of Scottish food and drink. It’s the most appetising way to experience Scotland.
CONTENTS 1 Day Tours Loch Ness Explorer
7
St Andrews & The Kingdom of Fife
11
Whisky & Waterfalls
15
Stirling Castle & Loch Lomond
19
Alnwick Castle & The Borders
21
Edinburgh Tattoo
22
Highland Games
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1 Day ‘TASTE OF SCOTLAND’ Tours Loch Ness & A Taste of the Highlands
9
St Andrews & A Taste of the Old Course
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Southern Highlands & A Taste of the ‘Water of Life’
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Accommodation
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Jacobite Steam Train
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3 Day Tours Isle of Skye & The Highlands
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Isle of Skye, Loch Ness & A Taste of Scotland
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5 Day Tour Isle of Skye, Loch Ness & Inverness
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6 Day Tour
UNIQUE: EXPLORE MORE – Our trips give you versatility and the choice to see Scotland your way. Saunter around a beautiful town, delve into a historic castle or jump on the Jacobite Steam Train; it’s your trip, and it’s your choice. SAVINGS – Mini Groups – Save 10% when ‘4 or more’ adults book any day tour together – Multi Trip Deals – Save 10% when any two day tours are booked together INTERPRETIVE MATERIALS – We offer free foreign language audio guides and a souvenir map on every tour.
Up Helly Aa Viking Festival
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Private Groups
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Sustainable Tourism
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Terms & Conditions
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Tours at a Glance
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Fort Augustus on Loch Ness
“I would recommend this trip to anyone who has only a short time available, yet wants to see as much as possible of this beautiful country.” LUC YNDA BAGGIO | SEPTEMBER 2015
1 DAY TOUR LOCH NESS E XPLORER
FREE PICNIC LUNCH
Boat Cruise on Loch Ness Fort Augustus, Highland Village Glencoe Caledonian Canal and the Great Glen Ben Nevis, Britain’s Highest Peak
A fantastic tour to Loch Ness visiting a diverse range of classic Highland scenery including many ‘must see’ sights and the chance to go monster hunting on Loch Ness! Other highlights include dramatic Glencoe, mighty Ben Nevis, the Great Glen and Highland Perthshire. Heading north from Edinburgh we pass the imposing ramparts of Stirling Castle and drive through The Trossachs National Park, Rob Roy country. We cross the wilds of Rannoch Moor before stopping at dramatic Glencoe, scene of the infamous massacre in 1692. Our journey takes us through Fort William passing Ben Nevis, Britain’s highest mountain, before entering the Great Glen.
Our return journey takes us past shimmering Loch Laggan before climbing over the wild and lonely Drumochter Pass. Heading south, we enter Perthshire, a land of forests, rivers and mountains. We view the spectacular Forth Bridges before arriving back in Edinburgh around 8pm.
Arriving at Fort Augustus on the banks of Loch Ness, you have the chance to take a boat cruise on the loch, go for a walk or just relax by the Caledonian Canal in this charming Highland village.
ALL YEAR
EVERY DAY 08:00 20:00
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide Picnic Lunch Souvenir Map Audio Guides Available
EXPLORE MORE
LOCH NESS CRUISE
Loch Ness cruise
A cruise on the mysterious and beautiful Loch Ness is an unforgettable experience, offering you the chance to catch a glimpse of Nessie. The boat uses the very latest hi-tech colour sonar and underwater imaging systems to enhance the hunt. You can also relax with a coffee or beer in the onboard bar. Reserve your cruise at time of booking to guarantee your seat. Cruise duration is approximately 1 hour.
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Loch Ness
“Andy was an amazing guide with a wicked sense of humour. He made the trip very entertaining and was very personable. Lunch was a nice selection of traditional Scottish food and a dash of whisky to accompany it. Would highly recommend the tour.� KESH | OCTOBER 2015
1 DAY TOUR LOCH NESS & A TASTE OF THE HIGHLANDS ‘A TASTE OF SCOTLAND’ 3 COURSE LUNCH Fort Augustus, Highland Village Glencoe Caledonian Canal and the Great Glen Ben Nevis, Britain’s Highest Peak
A smorgasbord of Scotland’s most outstanding characteristics. Learn about the bloody history of Stirling Castle, gaze at the wondrous Glencoe and peer up at Scotland’s highest peak. Amidst the cultural and scenic delights we indulge in a feast of Scotland’s finest smoked salmon, wild game and whisky. The world famous Loch Ness itself is just the cherry on top. Cross the monumental Forth Road Bridge and enter the Highlands. Our first stop is Dunkeld Cathedral, where the ghoulish tales and beautiful architecture evoke a uniquely Scottish experience. The next step of the journey takes you over the Drumochter Pass, along the shimmering banks of Loch Laggan and into the Great Glen. Arriving in Fort Augustus you are seated by the friendly staff of the award-winning restaurant at the Lovat Hotel and treated to our exclusive ‘Taste of Scotland’ lunch. After lunch you have the
chance to ‘Nessie hunt’ on a walk to the shoreline or just relax by the Caledonian Canal. Leaving the famous loch we embark on a journey through some of the most engrossing scenery that Scotland has to offer. You’ll feast your eyes on Ben Nevis, Britain’s highest mountain, and then marvel at powerful Glencoe. The final step of the tour takes us past Stirling Castle and the battlefields that have shaped Scotland’s history.
ALL YEAR
EVERY DAY 08:00 20:00
DEPARTS RETURNS ADULT/CONCESSION
See website for prices
INCLUSIONS Local Scottish Guide 3 Course Meal including some of Scotland’s finest local produce Souvenir Map Audio Guides Available
‘A TASTE OF SCOTLAND’ LUNCH Relish a 3 course lunch of Scotland’s finest fayre. You’ll try traditional Scotch broth, Lochaber smoked salmon, cured Great Glen venison and Isle of Mull cheddar; all perfectly washed down with a dram of Inverness-shire’s famous Dalwhinnie whisky. It’s a lunch that’ll satisfy even the most monstrous of appetites.
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St Andrews Cathedral
“We had lots of free time to wander about in St. Andrew’s. Of course we had to check out the golf course more closely, walk along the amazing beach and wander through the cathedral grounds and ruins.” PHILLIP & DIANE | AUGUST 2015
1 DAY TOUR ST ANDRE WS & THE KINGDOM OF FIFE St Andrews, home of Golf
BRITISH GOLF MUSEUM OPTION
the British Golf Museum The East Neuk coastal fishing villages South Queensferry and Forth Bridge St Andrews CASTLE AND CATHEDRAL
The Kingdom of Fife is famous for its quaint little fishing villages. This trip takes you on a journey through them and gives you the afternoon to spend in the quintessentially Scottish town of St Andrews. Steeped in a wonderful tradition of golf and education; and boasting famous views of the castle ruins and beaches; it’s hard to think of a better day out in Scotland. Departing Edinburgh we head to South Queensferry to stand under the imposing Forth Bridge, one of Scotland’s greatest manmade landmarks built in 1890, with views over the Firth of Forth. Onwards we cross the water and travel into the Kingdom of Fife and the ‘East Neuk’. This stunning coastline is dotted with picturesque villages which still retain the character and charm of bygone days.
St Andrews is our destination for the afternoon and we have plenty of free time to explore this fascinating town. Home to Scotland’s oldest University, and particularly famous for its ancient golfing associations. St Andrews also boasts beautiful beaches and the famous ruins of its castle and cathedral. Why not finish off your visit with a locally made ice cream before we return to Edinburgh early evening.
MAY - SEPTEMBER
MONDAY & THURSDAY 08:45 17:30
DEPARTS RETURNS ADULT CONCESSION
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INCLUSIONS Local Scottish Guide Souvenir Map Audio Guides Available
EXPLORE MORE
ST ANDREWS
The British Golf Museum
St Andrews is known the world over and has played an integral part in Scotland’s history. The medieval cathedral was one of the most important sites of pilgrimage in all of Europe and the prestigious University is the oldest in Scotland; more recently being famous as the meeting place of Prince William and Kate Middleton. The city is also known as the ‘Home of Golf’ and is the location of the Royal and Ancient Golf Club.
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Crail
“We learned much more by going on a tour rather than trying to drive there, but we still had ample free time to explore. Highly recommended!” DIANE UNRUH | AUGUST 2015
1 DAY TOUR ST ANDRE WS & A TASTE OF THE OLD COURSE St Andrews, home of golf The British Golf Museum The East Neuk coastal fishing villages South Queensferry and Forth Bridge Delicious Afternoon Tea overlooking the Old Course
Discover the stunning Fife coast as you make your way to St Andrews, ‘Home of Golf’. A fantastic day out with time to explore St Andrew’s historic old town, take in the British Golf Museum and enjoy Afternoon Tea overlooking the famous Old Course. Sit back and enjoy some of Scotland’s finest tea and cakes while taking in the beautiful views. We head out of Edinburgh and stop to take in the views of the Forth Bridge, a masterpiece of Scottish engineering constructed in the 19th century. Over the bridge we take the charming coastal route through the Kingdom of Fife and its quaint fishing villages. Once in St Andrews you have free time to explore the beautiful town. You can see the stunning white beaches, explore the ancient University or even spend your time learning about the
history of golf; the choice is yours. After a visit to the British Golf Museum, take your seat and follow the very British tradition of ‘taking Afternoon Tea’ overlooking the famous Old Course. Satisfied by plenty of tea, cakes and sandwiches, we then make our way back through the Kingdom of Fife returning to Edinburgh early evening.
MAY - SEPTEMBER
MONDAY & THURSDAY 08:45 17:30
DEPARTS RETURNS ADULT/CONCESSION
See website for prices
INCLUSIONS Local Scottish Guide Afternoon Tea Overlooking The Old Course British Golf Museum Entry Souvenir Map Audio Guides Available
ST ANDREWS AND A TASTE OF THE OLD COURSE It’s time to have your cake and eat it. This traditional Afternoon Tea infuses an outstanding array of teas with delectable sandwiches, pastries and scones. Sit back, relax and enjoy the picture postcard views over the Old Course.
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The Hermitage
“Can’t say enough about this tour. From our sales consultant in the office to our driver/guide, Andy. All were the nicest people and very informative. We had a blast! Thank you for the wonderful experience.” K I M H A RV E Y | J U LY 2 0 1 5
1 DAY TOUR WHISKY & WATERFALLS
WHISKY TOUR OPTION
THE FAMOUS GROUSE EXPERIENCE
(Scotland's oldest working distillery)
Views from the Wallace Monument Hermitage forest walk Dunkeld Cathedral
A fabulous day tour that explores much of Scotland’s iconic scenery, sights and experiences. From our ancient capital and stories of Scotland’s most famous patriot to stunning Highland landscapes, we also give you the opportunity to sample a drop of our favourite national drink! After the chance to revive ourselves with a wee dram of the ‘water of life’, we head to the Hermitage in the heart of Perthshire and take a short woodland walk to see the spectacular Black Linn Falls on the River Braan. Our return journey visits the quaint village of Dunkeld, in Macbeth country, where a stunning We then take to the back roads and drive through Scotland’s cathedral sits comfortably by the banks of the River Tay. We scenic beauty and further into the Highlands. Glens, forests and rivers aplenty, we’ll take you through the heart of this picturesque return to Edinburgh, passing the iconic Forth Bridge on the way. region before stopping for lunch at one of Scotland’s most famous whisky distilleries. Leaving Edinburgh, we make our way to the ancient Scottish capital of Stirling, its skyline is dominated by its castle and the iconic Wallace Monument. We stop to hear tales of William Wallace and his part in the medieval Wars of Independence.
THE FAMOUS GROUSE EXPERIENCE The optional guided tour gives you an insight into how ‘uisge beatha’ (the ‘water of life’) is made and takes you on a journey to discover the history behind one of Scotland’s most iconic exports. Enjoy our exclusive partnership with the Famous Grouse Experience by receiving a discounted entry fee and a free Whisky miniature. Only available if reserved at time of booking.
ALL YEAR
SATURDAY MARCH - SEPTEMBER
TUESDAY & THURSDAY 08:45 17:30
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide Hermitage Forest Walk Souvenir Map Audio Guides Available
EXPLORE MORE Whisky Distillery Tour
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Whisky Distillery Visit
“Was a perfect day trip to get a taste of what Scotland has to offer, the best whisky distillery tour I’ve been on.” L A U R A | M AY 2 0 1 5
SOUTHERN HIGHLANDS & A TASTE OF THE ‘ WATER OF LIFE’
1 DAY TOUR
WAREHOUSE No. 9 AT The Famous Grouse EXPERIENCE The Famous Grouse Experience distillery TOUR Views from the Wallace Monument Hermitage forest walk Dunkeld Cathedral
This full-bodied tour is rich, earthy, deep, peaty and bold. Visit the acclaimed and exclusive Warehouse No. 9 at the Famous Grouse Experience, and also take a generous swig of Scotland’s remarkable history and natural splendour. It’s fair to say that on this tour you'll get more than just your ‘angel’s share’ of Scotland. The tour begins with a journey past Scotland’s ancient seat of power, Stirling Castle. You’ll hear the stories that made William Wallace legendary and see the battlefields and castles that have influenced Scotland’s past and present. Further north we arrive at the ‘The Famous Grouse Experience’, one of the most celebrated distilleries of the Highlands. You’ll be taken on an informative tour before being escorted to the exclusive ‘Warehouse No. 9’. This room’s unique aromas and
impressive displays are truly breath-taking; and your ‘private nosing and tasting’ is the only whisky lesson you’ll ever need. After a light lunch at the distillery’s restaurant we make our way to Perthshire, where we take a gentle stroll through the woodlands to the cascading Black Linn Falls on the River Braan. Our return journey to Edinburgh will take a final stop to admire the architectural delights of Dunkeld Cathedral, a building that unites Scotland’s Gothic and Norman past.
‘A TASTE OF SCOTLAND’ FAMOUS GROUSE EXPERIENCE WAREHOUSE NO.9 Whisky is more than a golden hue, it’s more than earthy aromas; and it’s more than the unique taste. It’s a legendary part of Scotland’s history and at Warehouse No.9 you’ll have the opportunity to sample four premium whisky tastes from the exceptional Glenturret single malt range.
ALL YEAR
SATURDAY MARCH - SEPTEMBER
TUESDAY & THURSDAY DEPARTS RETURNS ADULT/CONCESSION
08:45 17:30 See website for prices
INCLUSIONS Local Scottish Guide The Famous Grouse Distillery Tour Exclusive Whisky Tasting Rooms Experience Soup & Sandwich Lunch Hermitage Forest Walk Souvenir Map Audio Guides Available
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The Hermitage Loch Lomond
“Our visit to Loch Lomond and Stirling Castle was well organised and well worth the day trip from Edinburgh. Mahri, our guide, is a fountain of knowledge and shares the information with great Scottish humour.� E D WA R D R A U P P | A U G U S T 2 0 1 5
1 DAY TOUR STIRLING CASTLE & LOCH LOMOND
STIRLING CASTLE OPTION
Stirling Castle Balmaha VILLAGE with views to Ben Lomond LOCH LOMOND and the trossachs national park Aberfoyle VILLAGE The Kelpies, magnificent 100ft high steel sculpTUres Guide Tony
A splendid introduction to Scotland. This tour fuses the remarkable beauty of Loch Lomond and The Trossachs National Park with the savage history of Stirling Castle. On this trip there is plenty of time to examine the unique architecture and ponder over the majestic natural wonders. We depart Edinburgh and head west through Scotland’s central belt taking in views of the stunning Kelpies, the world’s largest equine sculptures. Then it’s north to the ‘Bonnie Banks of Loch Lomond’ where we take time at Balmaha to admire views of Ben Lomond. We explore Loch Lomond and The Trossachs National Park stopping at the quaint Highland village of Aberfoyle, a beautiful location at the southern edge of the West Highland Fault Line which was often frequented by Sir Walter Scott.
The afternoon is spent exploring Stirling. Take the chance to discover impressive Stirling Castle, one of Scotland’s most important structures both historically and architecturally. Many have been crowned at Stirling Castle, including Mary Queen of Scots, and it was central to William Wallace’s fight in the Wars of Independence. Alternatively explore Stirling, geographically one of the most significant towns in Scottish history. We return to Edinburgh early evening.
ALL YEAR
SUNDAY MARCH - SEPTEMBER
WEDNESDAY & FRIDAY 08:45 17:30
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide Souvenir Map Audio Guides Available
STIRLING CASTLE Stirling Castle is arguably the most impressive and historically important castle in Scotland. Seen for miles around, its imposing position has played a hugely strategic role throughout the centuries. Once home to the Scottish Royals, the building has been subject to many bloody sieges and much political intrigue.
EXPLORE MORE Stirling Castle
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“The day was thoroughly enjoyable. Our guide, Duffy, was friendly, personable and very knowledgeable about the places we visited.” A N T HO N Y S K I D M OR E | M AY 2 0 1 5
Alnwick Castle
1 DAY TOUR ALNWICK CASTLE & THE BORDERS
ALNWICK CASTLE OPTION
Alnwick Castle Beautiful coastline drive Berwick Upon Tweed, coastal town Kelso, ruined cathedral town The River Tweed
Combine movie magic and historic wonder on this trip to the Scottish Borders and Northumberland. You visit the picturesque sea town of Berwick upon Tweed, and explore a ruined cathedral in the town of Kelso. But it’s Alnwick Castle that’s the true star of this show. It’s not only a key filming location for Harry Potter and Downtown Abbey; it’s also an historic location of epic conquests and royal splendour. Take this trip and become enthralled by Scottish & English borders. We leave Edinburgh and head south to the borders taking in gently rolling hills and dramatic coastlines. The picturesque town of Berwick upon Tweed awaits where you can explore the quirky shops and learn about the town that can’t decide whether it’s Scottish or English. In the afternoon we’ll meet the star of the show, Alnwick Castle.
There is no shortage of interesting options; admire large stately rooms and the beautiful architecture or learn about the popular films and TV shows that have been filmed here. For our final stop we’ll follow the River Tweed to the town of Kelso where a dramatic ruined cathedral stands tall. Our journey ends in Edinburgh, early evening.
MAY - SEPTEMBER
SATURDAY & THURSDAY 08:45 17:30
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide Souvenir Map Audio Guides Available
EXPLORE MORE
ALNWICK CASTLE
Alnwick Castle
The triumphant Alnwick Castle was built 920 years ago. Its purpose was to control the perilous borders between Scotland and England. But now it’s renowned for more than bloody history. The expansive gardens are world famous, the art collection is unrivalled and the rooms are some of the finest examples of 19th century Italianate design.
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EDINBURGH TATTOO EDINBURGH TATTOO DAY TOUR
INCLUDES DISTILLERY TOUR
The World Famous Edinburgh Military Tattoo Whisky distillery TOUR Dunkeld Cathedral Hermitage Forest Walk Wallace Monument
A stunning day tour of the Highlands, a land of forests, mountains, rivers and glens. Visit a local whisky distillery and sample a warming dram of single malt whisky. The day concludes with our return to Edinburgh in time for an evening at the world famous Edinburgh Military Tattoo.
AUGUST - SEE DATES BELOW
MONDAY - SATURDAY 08:45 17:30
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide Edinburgh Military Tattoo Ticket Whisky Distillery Tour Dunkeld Cathedral Hermitage Forest Walk Souvenir Map Audio Guides Available
EXPLORE MORE Military Tattoo at Edinburgh Castle
‘Taste of Scotland’ Warehouse No 9 Whisky Experience Day Tour Upgrade your whisky experience to include an exclusive visit to Warehouse No 9. Enter the bonded warehouse to sample four premium whisky tastes from the exceptional Glenturret single malt range. The upgrade option includes a light lunch at the distillery.
AVAILABLE DATES - AUGUST M
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We leave Edinburgh behind and pass Stirling with views of its impressive Castle and the Wallace Monument. Then it’s into the Highlands through the scenic beauty once home to the infamous cattle thief and rogue, Rob Roy MacGregor. We visit a local whisky distillery where you will learn how the ‘water of life’ is made and sample a wee dram.
Back in Edinburgh, you’ll have time to enjoy dinner and explore the city before making your own way to the evening performance of the spectacular Military Tattoo at Edinburgh Castle.
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“This was a perfect day trip to get a taste of what Scotland has to offer, the best whisky distillery tour I’ve been on and the seats for the Tattoo were amazing. Would 100% recommend to anyone short on time in Edinburgh.” LAURA HINES | AUGUST 2015
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We then explore the peaceful Hermitage and take a short woodland walk to see the Black Linn Falls on the River Braan. We take in Dunkeld with its spectacular cathedral on the banks of the River Tay before returning south past the inspiring Forth Bridge.
HIGHLAND GAMES HIGHLAND GA MES DAY TOUR
INCLUDES GAMES TICKET
Participating in the tradition of a Clan Gathering Piping competitions & Highland dancing Caber tossing & Hammer throwing Traditional Highland dress Stunning Highland scenery
Join us on a day tour to the real Highland Games where you can soak up the atmosphere and experience the excitement. The Games, or Gatherings, take place in towns and villages throughout the country and are a highlight of the Scottish calendar, making for a truly memorable day out amongst grand Highland scenery. The Highland Games are renowned the world over as a test of strength between Clans. These athletic contests date back over 900 years. The Games are a fantastic spectacle where you’ll see Highland dancing, pipe band displays, hammer throwing, tug-of-war and caber tossing. We have created a range of day tours based around these spectacular cultural events that include the best of our beautiful landscape. Each has its own local charm and character. Our programme includes a visit to the world famous Braemar Gathering.
MAY - SEPTEMBER
SATURDAY & SUNDAY 08:45 17:45
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide Entrance Fee to the Games Souvenir Map Audio Guides Available
GAMES PROGRAMME
BRAEMAR GATHERING
Shot Putting at the Highland Games
Known as ‘The Games’, and originating from those believed to have been held by Malcolm III in the 11th Century, an annual Highland Games Gathering is held at Braemar in Royal Deeside on the first Saturday in September. The Gathering is one of the most famous and has Her Majesty the Queen as patron. Members of the Royal Family have traditionally been spectators since Queen Victoria attended in 1848.
Sun 29th May
Blair Atholl
Sun 12th June
Glamis
Sat 2nd July
Luss
Sun 7th August
Bridge of Allan
Sat 20th August
Stirling
Sun 21st August
Crieff
Sat 3rd September
Braemar Gathering*
Sat 10th September
Pitlochry
*BRAEMAR GATHERING DEPARTS 08.00 AND RETURNS AT 21.00
“We travelled all around Europe and this was definitely one of the highlights of our 6 week trip, our tour guide Dougie was excellent, entertaining and very informative. I would definitely recommend to friends and family visiting Edinburgh.” A L I S H A PA E N G A | S E P T E M B E R 2 0 1 5 23
HIGHLAND HOSPITALITY
Portree
ACCOMMODATION OPTIONS: Accommodation is included and based in local 3* Bed & Breakfasts, Guest Houses and 3* Highland Hotels. We give you the choice so you can choose what best suits your budget. Whatever you decide you are guaranteed a comfortable room and a warm Highland welcome.
BED & BREAKFAST (B&B)/GUEST HOUSE In most cases you are staying with a family who let out rooms in their home to visitors. B&Bs are renowned for being warm and friendly and many people feel that they offer a more authentic way to experience Scotland. These are generally located within one mile of the centre of town, although during peak season, this distance may be slightly further. Most offer a traditional Scottish cooked breakfast.
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HOTEL Highland Hotels are smaller than typical Hotels ensuring a cosy and hospitable welcome. Facilities are more limited when compared with most Hotels situated in large cities, however, you can be assured of a comfortable stay within close proximity to the centre of town. They are usually family run and have their own individual style and character. They serve traditional Scottish breakfast and often offer a dinner option too.
SOLO TRAVELLERS: We have limited availability of Single Room upgrades which can be selected at time of booking where available. ACCESSIBILITY STATEMENT: For more information, see our Accessibility Statement on page 34.
TOP RAIL JOURNEY
Jacobite Steam Train
THE JACOBITE STEAM TRAIN The steam train was featured in a number of Harry Potter movies as the ‘Hogwart’s Express’ and travels over the 21 arches of the impressive Glenfinnan Viaduct.
Starting in Mallaig, the train visits Arisaig, Britain’s most westerly railway station, and from the coast you can see the ‘Small Isles’ of Rum, Eigg, Muck and the stunning white beaches used in films such as ‘Local Hero’ and ‘Highlander’. The Jacobite then passes through Glenfinnan where Bonnie Prince Charlie raised his Standard to begin his ill-fated claim to the throne in 1745.
We then cross over the viaduct with amazing views down Loch Sheil before heading to Fort William in the shadow of Ben Nevis, Britain’s highest mountain. The Jacobite Steam Train is an outstanding way to take in the beautiful scenery of the Scottish west coast and we guarantee it is an experience you will never forget.
The West Highland Line has been voted ‘Top Rail Journey of the World’ in Wanderlust Magazine for several years and you’ll understand why as soon as you hop on board. 25
Glenfinnan
“This tour exceeded all our expectations. Our tour guide and driver Tony enhanced our adventure with humour, his knowledge of fact and mythology and sensitivity towards all the guests’ needs. Highly recommended.” S A M U E L M C E LW E E | M AY 2 0 1 5
3 DAY TOUR ISLE OF SKYE & THE HIGHLANDS Jacobite Steam Train**
EILEAN DONAN CASTLE
STUNNING Isle of Skye
ARMADALE CASTLE & GARDENS**
Loch Ness
DUNKELD CATHEDRAL
Glencoe
DUNVEGAN CASTLE**
INCLUDES DUNKELD CATHEDRAL
Discover the Highlands and the magical Isle of Skye with its outstanding natural beauty, Viking history, and ancient myths and legends. This is a journey packed with many of Scotland’s most iconic sights and scenery, as well as the chance to travel one of the great train journeys of the world on the Jacobite Steam Train. DAY ONE: Leaving Edinburgh, past stunning views of the Forth Bridge, we enter the Highlands through Perthshire, a land of forests, rivers and mountains. We visit the quaint village of Dunkeld with its historic cathedral sitting on the banks of the River Tay. We head further north into the Highlands before we enter the Great Glen. At Fort Augustus, there is time to explore the shores of Loch Ness and a chance to spot Nessie. The journey continues to the famous Isle of Skye but first we take in the spectacular Eilean Donan Castle, one of Scotland’s most famous icons. Our home for the night is the Isle of Skye, the ‘Winged Isle’. (Overnight: Portree) DAY TWO: We spend the day exploring the dramatic Isle of Skye with its amazing scenery, myths and legends. Hear tales of Bonnie Prince Charlie’s escape against the backdrop of the jagged Cuillin Mountains.
Highlights include the mysterious rock formation of the Old Man of Storr, Kilt Rock with its cascading waterfall and Dunvegan’s impressive castle. (Overnight: Portree) DAY THREE: We explore the castle and gardens of Clan Donald Skye, before taking the ferry to the west coast fishing village of Mallaig. Here you can board the Jacobite Steam Train to Fort William, one of the most spectacular railway journeys in the world. The train crosses the Glenfinnan Viaduct where a monument to Bonnie Prince Charlie’s campaign now stands. We head south through the dramatic scenery of Glencoe, wild Rannoch Moor then the heart of Rob Roy country before arriving back in Edinburgh. **(The above itinerary is summer route only and runs mid-May to mid-October)
THE CLAN DONALD SKYE The Clan Donald Skye is a magnificent 20,000 acre estate in south Skye. Explore its historic gardens and woodland trails around Armadale Castle and learn about Highland history in the fascinating Museum of the Isles.
MAY - SEPTEMBER
MONDAY & WEDNESDAY JUNE - SEPTEMBER
FRIDAY MARCH - DECEMBER
SATURDAY 09:00 20:00 17:30
DEPARTS RETURNS SUMMER** RETURNS WINTER† ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide 3* B&B/Highland Hotel accommodation Ferry ‘Over the Sea’ to the Isle of Skye Dunkeld Cathedral Souvenir Map Audio Guides Available
EXPLORE MORE Trip on the world-famous Jacobite Steam Train Dunvegan Castle entrance
ACCOMMODATION Accommodation is included. See page 24 for details about the B&B and Hotel options.
† Winter itinerary – South via the Skye Bridge and take in Glencoe, wild Rannoch Moor and Rob Roy country arriving in Edinburgh approximately 17.30. See website for more detail.
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“My daughter and I took a three day tour of the Highlands and it was fantastic. We had a great tour guide. I would recommend this tour to anyone interested in seeing the Highlands. We could not have asked for a better guide and a more pleasant and informative trip.” ALICE BONNAN | APRIL 2015
Loch Ness Cruise
3 DAY TOUR ISLE OF SKYE, LOCH NESS & A TASTE OF SCOTLAND Small Group Experience
Loch Ness
‘Taste of Scotland’ Dinner
(as SEEN in Outlander)
Traditional Bar Meal & Whisky Tasting
Glencoe
(max 12 people)
Isle of Skye
Culloden Battlefield
Urquhart Castle Eilean Donan Castle
Taste true Scottish flavours on this extraordinary trip to the Highlands. You’ll explore the fields and castles where the bitter battles of the Jacobite Rising took place. You’ll behold the sweet beauty of the Isle of Skye. And you’ll relish smoky whiskies and a traditional Scottish meal. The balanced flavours and sights of this trip will leave a lifelong impression of Scotland’s delectable landscapes and deep heritage. DAY ONE: On our way north from Edinburgh we’ll visit Dunkeld. Here you can either explore the quintessential town or admire a unique cathedral. We then visit Culloden Battlefield, the site of the final battle of the Jacobite Risings and a set location for the TV series Outlander. After lunch you’ll take a Loch Ness cruise to the stunning Urquhart Castle. We’ll end our day and satisfy our appetites with a delicious traditional Scottish dinner. (Overnight: Loch Ness) DAY TWO: Our second day takes us to the Isle of Skye. We stop on the way to enjoy views of Eilean Donan Castle before spending the rest of the day exploring the enchanting natural beauty of the Isle of Skye. This afternoon, you can have your lunch in the seaside
town of Portree or grab a picnic and find some wild mountain to dine on. In the evening you’ll be treated to dinner from a locally sourced menu followed by entertainment and an educational whisky tasting. (Overnight: Loch Ness) DAY THREE: On our third and final day we’ll venture south to Glencoe via Britain’s tallest mountain, Ben Nevis. At Glencoe you'll learn about one of the most tragic events in Scotland's history while staring into a beautiful valley. You'll have the chance to enjoy lunch at the beautifully situated Drovers Inn before heading past the Wallace Monument and into Edinburgh.
MAY - SEPTEMBER
MONDAY 09:00 17:15
DEPARTS RETURNS ADULT/CONCESSION
See website for prices
INCLUSIONS Local Scottish Guide Accommodation at an award-winning Highland Inn ‘Taste of Scotland’ Dinner Traditional Bar Meal & Whisky Tasting Urquhart Castle Loch Ness Cruise Dunkeld Cathedral Souvenir Map Audio Guides Available
SCOTLAND’S PALATE
ACCOMMODATION
The seas overflow with mussels, clams and prawns. The lands are brimming with deer, wild boar and pheasant. And the flowing streams are never far from a whisky distillery. What Scotland lacks in spices it makes up for with an abundance of tasty local produce. In fact, some of the produce is so flavoursome you’ll meet locals who prefer their meat and veg without any condiments or spices at all.
Loch Ness Inn The Loch Ness Inn is situated in the heart of the Highland community. The Inn offers comfortable, friendly and cosy surroundings. The award winning bar and restaurant is Michelin Guide listed and prides itself on selecting the finest local produce to create its menus.
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“The countryside was absolutely beautiful and the itinerary was well planned out, but the best part about the trip, by far, was our tour guide, Heather, who was a wonderful historian that brought the whole country to life with her animated stories!” D A R I A S H E N E F I E L D | M AY 2 0 1 5
Armadale Castle
5 DAY TOUR ISLE OF SKYE, LOCH NESS & INVERNESS Isle of Skye
EILEAN DONAN CASTLE
Armadale Castle & Gardens
GLENCOE
Jacobite Steam Train
Fishing port of Oban
Loch Ness CRUISE Whisky distillery visit
INCLUDES WHISKY DISTILLERY VISIT
Culloden Battlefield
(as featured in Outlander)
Take a spectacular journey through the Highlands and magical Isle of Skye. Venture through a range of classic Highland scenery; experience many local gems and be inspired by myths and legends. We’ve got mighty Glencoe, the option to ride the ‘Hogwart Express’ Jacobite Steam Train, whisky tasting and ruined castles galore. From start to finish every part of this trip reveals a little more of Scotland’s quintessential charm. DAY ONE: We head north to Stirling and the towering Wallace Monument with stunning views of the castle. We enter the Highlands heading through wild Rannoch Moor and Glencoe and on to the fishing port of Oban. (Overnight: Oban) DAY TWO: Take the steam train from Fort William crossing the viaduct featured in the Harry Potter movies or travel the equally impressive ‘Road to the Isles’. We take the ferry to Skye where we can explore Armadale Castle and Gardens, former home of the MacDonalds, before driving north to our overnight destination. (Overnight: Portree) DAY THREE: We explore more of the mysterious island full of awe-inspiring mountains, myths and legends before returning to the mainland. On the way to Loch Ness we stop at the incredibly photogenic Eilean Donan Castle and wind our way along the Great Glen to Inverness, the Capital of the Highlands. (Overnight: Inverness)
DAY FOUR: Hunt for the elusive monster with a cruise on Loch Ness before turning northward and the stunning beauty of the north west Highlands. We take in the beautiful town of Beauly with its Priory dating back to 1230, then it’s into the rugged and isolated mountains that secure Scotland’s place as one of the last great wilderness in Europe. (Overnight: Inverness) DAY FIVE: We explore Culloden Battlefield, scene of Bonnie Prince Charlie’s defeat back in 1746 then the mysterious chamber cairns of Clava Cairns; both featured in the hit TV series ‘Outlander’. We turn southward to try the ‘water of life’ at Tomatin Whisky Distillery then on to the Highland Folk Museum and Dunkeld with its mighty cathedral before our return to Edinburgh.
CULLODEN BATTLEFIELD & VISITOR CENTRE
MAY - OCTOBER
MONDAY 09:00 17:00
DEPARTS RETURNS ADULT CONCESSION
See website for prices See website for prices
INCLUSIONS Local Scottish Guide 3* B&B/Highland Hotel Accommodation Ferry ‘Over the Sea’ to the Isle of Skye Whisky Distillery Tour Culloden Battlefield Clava Cairns Souvenir Map Audio Guides Available
EXPLORE MORE Trip on the world-famous Jacobite Steam Train Loch Ness Cruise Culloden Visitor Centre
ACCOMMODATION Accommodation is included. See page 24 for details about the B&B and Hotel options.
Working in partnership with the National Trust for Scotland we are delighted to offer you a special discounted admission fee. On 16th April 1746, Culloden was the site of the last pitched battle fought on the British mainland. Through an interpretive exhibition and a visit to the battlefield itself, you can learn why this hour long conflict changed Highland life and world history forever. With ongoing archaeological research and fresh historical interpretations, the story is far from over… More recently, the popular TV series ‘Outlander’ has used the years prior to the Battle of Culloden as a backdrop.
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6 DAY TOUR UP HELLY AA
VIKING FIRE FESTIVAL
Viking parade and longboat burning Royal Braemar Time in Lerwick to visit The Shetland Museum Breathtaking scenery of The Shetland islands St Andrews, home of golf Traditional music sessions
28 JANUARY 2017
SATURDAY 08:45 17:30
DEPARTS RETURNS ADULT/CONCESSION
See website for prices
INCLUSIONS Local Scottish Guide 2 overnights Ferry (twin-shared cabin) 3 nights hotel (twin-share) 3 full Scottish breakfasts Free time in Lerwick Guided tour of Shetland Souvenir Map Audio Guides Available
EXPLORE MORE The Shetland Museum, Lerwick
Few have heard of it, let alone been. Our destination is the remote islands of Shetland in the far north of Scotland for one of the most incredible festivals in Europe. On the last Tuesday of January this winter festival marks the lengthening of the days and the dawn of another year. Classic Scottish dancing, traditional Shetland music, the boat burning ceremony and torchlight procession makes for an unforgettable experience. DAY ONE: Leaving Edinburgh, we stop to view the Forth Bridge, opened in 1890 for the passage of trains heading north. We then travel on through the Kingdom of Fife with its stunning coastal scenery before stopping at the ancient university town of St Andrews. Known as the Home of Golf, the town also boasts the magnificent ruins of a 12th Century cathedral. We then travel on to Aberdeen via Dunotter Castle and board the ferry for the overnight journey to the Shetland Islands. (Overnight: Ferry)
DAY SIX: We make our way through Royal Deeside and pass Crathie Kirk where the Royal Family worship when at their Highland residence. We also visit the resting place of John Brown, ghillie to Queen Victoria and made famous in the movie starring Billy Connolly. DAY TWO: After sailing into Lerwick we spend the morning Our return journey passes through The enjoying the main town of Shetland. We then spend the afternoon in the north of the island exploring the fantastic coastal Cairngorms National Park and Royal Braemar before arriving back areas of Lunna and Eshaness before we return for a night out in in Edinburgh. the Shetland capital! (Overnight: Lerwick) DAY THREE: In the south of Shetland we will visit one of Scotland’s finest prehistoric sites, before moving onto the old capital, Scalloway with its imposing castle. We return to Lerwick to prepare for the main event with some celebrations in town with the locals. (Overnight: Lerwick) DAY FOUR: The big day! You get to watch the junior Jarl Squad (young Vikings) have their own parade before the main event. Vikings make their way through the streets culminating in the ceremonial burning of a full size replica Viking Long Ship. Your Guide will be available throughout the day to make sure you don’t miss any of this world famous festival. (Overnight: Lerwick)
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DAY FIVE: After breakfast, we venture north taking in the ancient Tingwall Parliament and explore the west of the island. A return to Lerwick allows free time for souvenir shopping or a visit to the Shetland Museum before boarding our overnight ferry back to mainland Scotland. (Overnight: Ferry)
PRIVATE GROUP TOURS
POSSIBLE TOUR THEMES INCLUDE:
If you are part of a group in search of your own personal tour of Scotland, we would love to hear from you.
Whisky Trail – take a trip through Scotland’s whisky regions to find your perfect malt and discover the different techniques that make Scotland’s favourite drink Golf – the home of golf has some of the best courses in the world Castles – discover some of our most iconic buildings built centuries ago History & Heritage – explore your Clan’s heritage or relive one of Scotland’s great stories from the past Taste of Scotland – with some of the best produce around and incredible restaurants to boot, Scotland is a foodie’s paradise
We have been offering the best tours throughout the Highlands of Scotland for many years and with our knowledge and expertise, we are well placed to offer private tours with itineraries tailormade to suit your interests. We can cater for groups of any size and whether you want a day tour, a multi-day tour or an airport transfer, we can help. With a dedicated Groups Department, experienced local Guides and a fleet of modern midi-coaches, you can relax and enjoy your time in Scotland as we’ll take care of all the planning.
We’ll design an itinerary to suit your budget and requirements to help you get the most out of your tour. No matter where you would like to go, or what special interest you may have, we will put together a tour that will deliver an exceptional and unforgettable experience. We would be delighted to discuss your requirements and put together the perfect tour for your group so please feel free to contact us. Email: Groups@HighlandExplorerTours.com
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WE CARE Highland Explorer Tours, in partnership with the TreadRight Foundation, encourages the sustainable development of tourism by supporting projects that benefit the environment, heritage, and community. TreadRight is a not-for-profit organization established by The Travel Corporation and its family of brands. To date, the foundation has helped support more than 35 sustainable tourism projects worldwide. To learn more about our past and current work at TreadRight, please visit us at TreadRight.org.
Highland Explorer Tours, as part of The Travel Corporation, is proud to be using 100% recycled paper for the body of our brochures. Some of the positive impacts of this include saving more than 48,000* trees per year and reducing landfill waste that produces harmful greenhouse gases. In addition, the paper used is rated “Excellent” by the World Wildlife Fund (WWF) environmental benchmarking tool. We are proud to commit to using one of the most environmentally friendly coated recycled papers on Planet Earth. *Calculations based on data from the Environmental Paper Network
ENVIRONMENTAL CHARITY OFFERING (ECO) SCHEME
Highland Explorer Tours are committed to sustainable tourism and to preserving Scotland’s natural wildlife, environment and unique cultures for future generations to enjoy. We have pioneered an Eco Scheme where you can make an optional $2 donation when booking any tour. We will match every $1 you donate.
The John Muir Trust is the UK’s leading wild land conservation charity, owning and caring for some of Scotland’s finest wild landscapes. In the last few years we have raised thousands of pounds in support of this charity. For more information go to www.highlandexplorertours.com/sustainable-tourism
ACCESSIBILITY STATEMENT Guest houses only provide breakfast whereas hotels have dinner and breakfast options available. There will always be vegetarian options available but in more rural locations, gluten free and dairy free options may be limited. It will not be possible for guests to prepare their own food in guest house or hotel kitchens.
Our coaches generally pick up and drop off customers at our overnight accommodation properties, although there may be a short walk to meet the coach at some locations.
With only a very few exceptions all B&B and Highland Hotel bedrooms have en-suite bathrooms. Level-entry showers, ground floor bedrooms and adapted toilets are very limited, only available on request and cannot be guaranteed.
The accommodation establishments are of 3-star standard or equivalent and are located in a mixture of small towns and rural villages; some of which may have sloping streets and uneven paths. The properties are generally less than one mile away from the village/town centre and all the locations have taxis available on request from the accommodation reception. 34
Edinburgh
We are committed to making your tour with us as enjoyable as possible no matter what your individual needs are. Nevertheless, there are certain limitations that may arise due to the local and rural nature of Scotland. The following is intended to provide useful information for anyone travelling with us.
There may be several steps before accessing the reception area from the front entrance and Highland hotels do not have lifts/elevators. Please contact us for advice about evacuation or porters should you need assistance.
Environment ISO 14001 Certification applies to Offset Alpine Printing
HIGHLAND EXPLORER TOURS - TERMS & CONDITIONS
Photography: Scottish Viewpoint, Jacobite Cruises, Clan Donald Skye, Historic Scotland, Dennis Hardley photography - www.scotphoto.com, Famous Grouse Experience, Lynne Morris Photography and Alnwick Castle Images
Once Highland Explorer Tours, a trading name of Radical Travel Group Limited, hereinafter referred to as “the Operator”, confirms your booking a contract is made between the Operator and you upon the terms and conditions set out below. Your statutory rights are not affected. In a booking with more than one passenger the ‘lead passenger’ will be deemed to have accepted the terms and conditions on behalf of all passengers within the booking. The ‘lead passenger’ is the passenger who makes the booking on behalf of all passengers in a multi-passenger booking and is named in the ‘lead passenger’ field within the booking. Within these Booking Conditions, “you” and “your” means all persons named on the booking (including anyone who is added at a later date). 1. Booking/Acceptance 1.1 The Operator accepts a booking on the understanding that a deposit or full payment has been collected and held either by the Operator directly, or by an authorised travel agent on the Operator’s behalf. Bookings made via the Operator’s own website are considered as made with the Operator directly. 1.2 On confirmation of your booking, subject to availability and at the Operator’s discretion, the Operator will reserve your place(s) on your selected products (“tours”). It is your (or on bookings involving more than one person, the lead passenger’s) responsibility, as the customer, to check the accuracy of your booking and travel dates. A contract is only made between you and the Operator upon your booking being confirmed and accepted and communication thereof to either you or your authorised travel agent (hereinafter referred to as “confirmation”). 1.3 On confirmation of your booking, a Booking Statement indicating the amount paid and an e-ticket will be sent to either you or your travel agent 1.4 In order to reserve your tour: 1.4a) Tours costing 400 CAD/USD or less: full payment must be made at time of booking. 1.4b) Tours costing more than 400 CAD/USD: a nonrefundable deposit of 100 CAD/USD, per person per tour is required, but if the booking is made within 45 days of the nominated departure date, the full amount payable must be made at the time of booking. This payment is in addition to any deposit required by your travel agent. The deposit is accepted as a first instalment of the total tour price by the Operator only once the booking has been confirmed in writing by the Operator or your travel agent. 1.4c) The outstanding balance of the tour price must be paid by no later than 45 days prior to the scheduled, nominated or confirmed tour departure date or the payment date specified in any promotion, which shall be by the due date stated on the confirmation issued to you. Whilst every endeavour will be made to remind you of the payment due dates, it is your responsibility to make this payment in full by the due date. If payment is not made to the Operator or to your authorised travel agent (for agent bookings) by the due date, the Operator will assume that you have cancelled your tour and cancellation charges in accordance with clause 3 below will be levied by the Operator. 1.4d) Booking Statements confirming ‘Full Payment’ will not be issued until full payment has been received by the Operator or authorised travel agent. 1.5 In the case of bookings made within 45 days of tour departure, the full cost of the tour will be payable immediately at time of booking. 1.6 The Operator reserves the right to cancel the booking and apply cancellation charges should full payment not be received within the above specified periods. 1.7 If you wish to book to travel at student prices, you must have an ISIC, ITIC or ISE student card, valid at the time of and for the duration of your travel with the operator. 2. Travelling 2.1 The Operator’s E-tickets/Booking Statements confirming ‘Full Payment’ are not transferable. Your E-ticket/Booking Statement indicating that full payment has been made must be produced at any time at the Operator’s request. Photo identification is required for all tours. 2.2 Baggage is restricted to one reasonable sized suitcase or backpack and one small carry-on bag per passenger (maximum combined weight 15KG). Baggage in excess of this limit may not be carried. 2.3 It is your responsibility to check-in with the Operator not less than 15 minutes prior to the specified departure time. The Operator will not be liable for any service that departs or returns later than its specified time, even if as a result you miss a connecting service. The Operator will use its best efforts to ensure that departure and return times are met. 3. Cancellations & Changes 3.1 Cancellation of your booking must be in writing to either the Operator (direct or website bookings) or the authorised agent through which the booking was made. If your booking was made through an authorised agent all amendments and cancellations must be made directly through them (they may also have cancellation charges in addition to those noted below – please check at time of booking). When written notification has been received by the Operator a fee will be levied to cover the administration costs incurred (25% of booking price being the minimum fee). The amount of the cancellation fee will be dependent on the number of days prior to the departure date of the tour as follows (not including day of departure nor the day of notification): Notice Period Cancellation Fee Up to 14 full days Full refund less 25% of the price paid Within 14 days No refund applies 3.2 Where a deposit has been made on a booking and the booking is cancelled by you or your authorised booking agent prior to full payment being made, or in the circumstances of the balance not being received by the Operator or their authorised agent by the due date, no refund of the deposit will be applicable, nor can it be credited or transferred to any other booking for a tour of a lower value. It may be possible to transfer the deposit to a new booking for a tour of a higher value. 3.3 Cancellation of individual passengers from a multiple booking where a group discount applies (‘4 or more’ discount) may mean that the discount applied on booking will be forfeited, due to the qualifying criteria no longer being met. If the cancellation results in the qualifying criteria no longer being met then the total price payable for the remaining passengers on the booking will be adjusted, and any forfeited discount will be reclaimed through deduction in calculating any refund due to the cancelling passengers. 3.4 Private Group / Bespoke Tours – specific cancellation fees apply to each tour, the Operator will inform you of these prior to payment. A non-refundable deposit will be required at time
of booking to cover any accommodation, third party supplier, meals and attraction costs. Where bookings include entrance fees to attractions, accommodation, involve accommodation upgrades or specific accommodation requests any cancellation fees incurred by the Operator will be passed on to you in addition to the standard private group / bespoke refund policy. 3.5 If after your booking has been confirmed, you wish to change to an alternative departure date, or wish to change to another Highland Explorer Tours tour, you may do so subject to the tour being available and a minimum notice of 15 days prior to departure. All departure date changes will incur an administrative fee of 40 CAD/USD per person per tour. Date changes will only be extended within the 2016 operating season up to 3 months from the original departure date. 3.6 Tour changes to one of a lower value or seasonality will result in the loss of any special discounts applied to the originally booked tour and will be subject to an administration fee equivalent to the cancellation fee on the original tour booked. 3.7 Tour changes to one of higher value or seasonality will require the difference in price to be paid. This may also result in the loss of any special discounts applied to the originally booked tours. 3.8 If the reason for your cancellation is covered under your insurance policy, you may be able to make a claim under that policy. 4. Your Responsibilities 4.1 The tour products offered are forms of transportation. For this reason the Operator’s representative cannot offer constant special attention or assistance should you have any physical disability requiring such attention. 4.2 Passengers must be aged 5 or over and be accompanied by a person 18 years or over. There is no upper age restriction. 4.3 PASSENGERS WITH DISABILITIES are welcome on tours, provided that they are accompanied by a companion capable of providing all necessary assistance and do not require special assistance from the Operator’s personnel. Any medical or physical condition requiring third party attention or treatment must be advised in writing to our Reservations Team at the time the booking is made. It is your responsibility to see to it that your letter is acknowledged with the booking confirmation. The Operator cannot guarantee travel in the absence of such an acknowledgement. Similarly if you wish to make a special request about any matter concerning your travel or accommodation you must do so at the time of booking. Again, it is your responsibility to produce an acknowledgement from our Reservations Team at the time of travel. We will try to pass on any reasonable requests to the relevant suppliers but we cannot guarantee that your requests will be met. The fact that a special request has been noted on your confirmation invoice or on any other acknowledgement is not confirmation that the request will be met. Failure to meet any special requests will not be a breach of contract on our part unless the request has been specifically acknowledged and confirmed as accepted by our Reservations Team. The Operator reserves the right to refuse to carry anyone if it is felt that the individual cannot cope with the requirements of the tour and who may require services and facilities that the Operator cannot guarantee will be available. The nature of the tours means that not every type of disability can be accommodated despite reasonable endeavours of the operator. Most tours involve getting on and off coaches, trains, boats or ferries, sitting for long periods on coaches without toilet facilities, walking and other physical activities which may involve steps and stairs at sightseeing stops, visitor attractions and accommodation units. Coaches are not adapted to carry wheelchairs and do not have ramps, lift or low floor access. Collapsible wheelchairs can generally be carried in the luggage hold but you must check in advance with our Reservations Team to ensure that this is the case for your tour. The Operator cannot carry any motorised wheelchairs under any circumstances. You agree not to hold the Operator responsible for any decision made by them or by any service provider to refuse to carry you, provide any facilities or accommodation to you, or to provide any service to you in the absence of written acknowledgement and acceptance of your special request or of your disability from our Reservations Team. Please note that 100% cancellation charges would apply in these circumstances. 4.4 It is your responsibility to have a valid passport and all necessary visas, permits and certificates on your person for your selected itinerary and to have all necessary vaccinations and to comply with applicable laws. 4.5 You agree to comply with the authority of the Operator’s representative and the laws and regulations of the countries visited, including customs and foreign exchange restrictions. If you do not do so, you may, at the discretion of the Operator’s representative, be asked to leave the tour. No refunds will be issued in such circumstances. 4.6 You agree that the Operator’s representative may take photographs and films of you while you are a passenger. These may be used in the Operator’s Group brochures and/or advertising and publicity material (including social media) without obtaining any further consent or payment in respect of such photographs and/or films. 4.7 You agree that the Operator may use any text written in comments books, recorded in customer surveys or input to online forums, in Group brochures, websites and/or advertising and publicity material without obtaining any further consent or payment in respect of comments. 4.8 There may be times when the Operator’s personnel have to make a decision in the interests of safety. It is a condition of bookings that you comply with the authority and decisions of the appointed representative of the Operator. If you do not comply with the said representative or are not compatible with the general enjoyment and well being of members of the tour, the Operator reserves the right to refuse to allow you to continue the tour. In such a case the Operator will not be liable for any refund, compensation or any additional costs incurred by you. The Operator cannot accept liability for the behaviour of others on your tour nor if any facilities are curtailed as a result of their actions. 4.9 The Operators do not tolerate any form of abuse, verbal or otherwise, of its personnel. Any passenger abusing or threatening personnel will automatically forfeit their right to onward travel. 4.10 You are responsible for looking after your personal belongings whilst travelling. The Operator cannot be held responsible for any personal belongings left behind or damaged on any tour irrespective of the circumstances. 4.11 It is the responsibility of the passenger and authorised travel agent on behalf of the passenger to check the accuracy of dates booked upon receipt of their Booking Statement confirming ‘Full Payment’. 4.12 If you paid a Concession price on booking, you will be required to prove this entitlement at check-in for each departure. Should you not be able to do this, you will be charged the difference between the normal tour price and the discounted price in addition to an administration fee of 40 CAD/USD.
5. Local Tours & Excursions 5.1 You may have the opportunity to purchase local tours or excursions from your Guide or Check-in Staff. These tours and excursions are run by local operators and will be subject to their terms and conditions. 5.2 Local tours and excursions purchased via Guides/Check-In staff are non-refundable. It is your responsibility to meet the tour at the designated departure point and time. Travel on local tours and excursions will only be permitted on presentation of the issued voucher to the named operator. 5.3 Local tour and excursion vouchers that are lost or stolen cannot be replaced. 6. Insurance 6.1 There is no travel insurance cover included in the price of any tour or product represented in this brochure or on the website. 6.2 The Operator strongly recommends that you take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before you travel. You may also wish to indemnify the Operator against all third-party claims, actions, damages and remedies that may be brought against the Operator in respect of your travel needs/requirements. 7. Changes by The Operator 7.1 Prices in this brochure are based on costs and exchange rates at October 1, 2015. Should these costs change it may be necessary to make a surcharge on the price of your tour. Should the total tour price increase by more than 10% you will have the right to cancel within 7 days of notification without penalty. 7.2 No surcharge in respect of costs or currency fluctuations will be made once payment of the deposit for your tour has been received. This guarantee excludes fuel surcharges and does not apply to any taxes, charges or levies imposed by any government or their agencies. In exchange for these guarantees, no refund will be made if costs are reduced. The surcharge will only be made where the increase in cost will affect the price of the tour by more than 2%. 7.3 The Operator reserves the right to vary, modify or cancel any itinerary, either part or wholly. If this is necessary, they will substitute alternative arrangements of comparable value, or at the Operator’s discretion provide a full or partial refund. 7.4 The Operator reserves the right to alter or substitute the type of vehicle mentioned in the brochure or websites, depending on the number of passengers carried, which vary from tour to tour. 8. Weather Conditions 8.1 Under no circumstances can the Operator be held responsible for any delay, deviation or cancellation due to weather conditions, nor can any ticket be cancelled or amended by you at any time on the basis of weather conditions. 9. No Smoking Policy 9.1 The Operator operates a No Smoking Policy on all its vehicles. 10. Dispute Procedures 10.1 If you have a complaint in respect of any Operator, you should inform the Operator’s Representative at the time. Any complaint that cannot be resolved by the Representative should be submitted in writing within 28 days of the incident to The Customer Services Manager, Highland Explorer Tours, 60 High Street, Edinburgh, EH1 1TB, Scotland, United Kingdom so that your complaint can be passed to and then investigated by the Operator. The Operators will not consider complaints after the 28 day period from the end of your tour. 10.2 The contract and all matters arising in respect hereof shall be subject to Scots Law unless the Operator agrees otherwise in writing. 10.3 If any provision of this contract is held invalid or unenforceable by any court of competent jurisdiction, that provision shall be deemed to be rewritten to give effect to the same purpose within the permitted limits of the law. The validity and enforceability of the other provisions shall not be affected. 10.4 If you are unsuccessful in any legal action instituted against the Operator, you agree to pay all the Operator’s costs, including but not limited to attorney / client costs. 11. Contracting Parties 11.1 The booking conditions detailed herein contain the entire contract between you and the Operator. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation. This contract may only be varied by a duly authorised officer or Director of the Operator in writing. 11.2 Your contract is with the Operator. At any time, and at the Operator’s complete discretion, the Operator may nominate to you in writing any other company or person to have the benefit of some or all of those provisions of this contract, which the Operator may then specify, as if you had agreed the provisions concerned directly with that company or person in the first place as well as agreeing them with the Operator. The Operator may at its complete discretion assign all or any rights and liabilities arising under or by virtue of this or any other contract with you. 11.3 All bookings with carriers and other service providers are subject to their terms and conditions and limitations of liability. Please note that some of these limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. Whilst the Operator cannot accept any responsibility for any loss as a result of such actions or as a result of any act or omission of any such third parties, the Operator will give reasonable assistance in helping to resolve any reasonable dispute. 11.4 Many accommodation arrangements referred to in this brochure are provided by third party providers (unless stated otherwise). They are subject to the terms and conditions, and limitations of liability, imposed by the provider. 11.5 Every effort is made to ensure brochure accuracy at the time of going to print, however the Operator cannot be held responsible for printing and typographical errors, or errors arising from unforeseen circumstances. 12. Validity The programmes advertised in this brochure are valid for the 2016 operating season unless stated to the contrary. These Terms and Conditions supersede all previous Terms and Conditions issued and are valid for all reservations made on or after 1st January 2016, until replaced. 13. Highland Explorer Tours - Operating Company All Highland Explorer Tours are operated by:- Radical Travel Group Limited Atholl Exchange, 6 Canning Street, Edinburgh EH3 8EG. Registered in Scotland No 136334
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DAY
TOUR
DEPARTS
RETURNS
MONDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day St Andrews & The Kingdom of Fife (May-September) 1 day St Andrews & A Taste of the Old Course (May-September) 1 day Edinburgh Tattoo (August) 3 day Isle of Skye & The Highlands (May-September) 3 day Isle of Skye, Loch Ness & A Taste of Scotland (May-September) 5 day Isle of Skye, Loch Ness & Inverness (May-October)
08.00 08.00 08.45 08.45 08.45 09.00 09.00 09.00
20.00 20.00 17.30 17.30 17.30 20.00 17.15 17.00
TUESDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day Whisky & Waterfalls (March-September) 1 day Southern Highlands & A Taste of the ‘Water of Life’ (March-September) 1 day Edinburgh Tattoo (August)
08.00 08.00 08.45 08.45 08.45
20.00 20.00 17.30 17.30 17.30
WEDNESDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day Stirling Castle & Loch Lomond (March-September) 1 day Edinburgh Tattoo (August) 3 day Isle of Skye & The Highlands (May-September)
08.00 08.00 08.45 08.45 09.00
20.00 20.00 17.30 17.30 20.00
THURSDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day Whisky & Waterfalls (March-September) 1 day Southern Highlands & A Taste of the ‘Water of Life’ (March-September) 1 day St Andrews & The Kingdom of Fife (May-September) 1 day St Andrews & A Taste of the Old Course (May-September) 1 day Alnwick & The Borders (May-September) 1 day Edinburgh Tattoo (August)
08.00 08.00 08.45 08.45 08.45 08.45 08.45 08.45
20.00 20.00 17.30 17.30 17.30 17.30 17.30 17.30
FRIDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day Stirling Castle & Loch Lomond (March-September) 1 day Edinburgh Tattoo (August) 3 day Isle of Skye & The Highlands (May-September)
08.00 08.00 08.45 08.45 09.00
20.00 20.00 17.30 17.30 20.00
SATURDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day Whisky & Waterfalls (All Year) 1 day Southern Highlands & A Taste of the ‘Water of Life’ (All Year) 1 day Alnwick & The Borders (May-September) 1 day Edinburgh Tattoo (August) 1 day Highland Games (May-September) 3 day Isle of Skye & The Highlands (March-December) 6 day Up Helly Aa (28 January 2017 only)
08.00 08.00 08.45 08.45 08.45 08.45 *08.45 09.00 08.45
20.00 20.00 17.30 17.30 17.30 17.30 *17.45 20.00 17.30
SUNDAY
1 day Loch Ness Explorer (All Year) 1 day Loch Ness & A Taste of the Highlands (All Year) 1 day Stirling Castle & Loch Lomond (All Year) 1 day Highland Games (May-September)
08.00 08.00 08.45 *08.45
20.00 20.00 17.30 *17.45
My Travel Agent is:
Highland Explorer Tours
Highland Explorer Tours
Co/Contiki Holidays 33 Kern Road Toronto ON M3B 1S9 Canada
Travel Agent Reservations:
All agent reservations: http://agent.highlandexplorertours.com
Telephone: Fax: E-mail: Radical Travel Group
1877-688-4328 (416) 932-1974 (416) 932-1147 agents@highlandexplorertours.com
Highland Explorer Tours is represented in Canada by Contiki Holidays.
* Except Braemar - departs 08.00 / returns 21.00
TOURS AT A GLANCE