the business sense
of the future
We help our clients to do more with less!
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Internal Process e-Invoice
ORIGINAL FORMAT CHECK
SUPPLIER
CUSTOMER
CONTENT CHECK TRANSLATION TO THE OUTPUT FORMAT EXPORT IN FORMAT SUPPLIER
Multidirectional connector & multi client
Multidirectional connector & multi client
AS2 HTTPS FTTPS ...
AS2 HTTPS FTTPS ... EDI iDOC XML CSV PDF A - 3 ...
EDI iDOC XML CSV PDF A - 3 ...
Value added services Validation workflows
Master Data control and update
Digital signature
N way matching
Electronic archiving
Timestamp
Accounts Payable Case Study “Carrefour Romania” DocProcess is a trusted partner of Carrefour Romania. The collaboration between the two companies began in 2006, when DocProcess provided a first study on the organization of fiscal documents archives, www.doc-process.com
followed by the invoice control reorganization project consisting of paper invoice dematerialization and automation of information extraction and processing. Since late 2012, DocProcess has been
accompanying Carrefour Romania in its transition from paper invoices to EDI, thus increasing the efficiency of the invoice control process. We help our clients to do more with less !
The Client Carrefour Group is the biggest retailer in Europe and the second biggest retailer worldwide, operating several types of stores: hypermarkets, supermarkets, hard discount and proximity stores. Carrefour Group is present in 34 countries worldwide, with over 10,100 stores, and has over 471,000 employees. Carrefour Romania is the leader on the Romanian retail market, and operates:
27 “Carrefour” hypermarkets 92 “Market” supermarkets 44 “Express” proximity stores 9 “Contact” proximity stores 1 e-commerce website: www.carrefour-online.ro Carrefour stands for high-quality fresh foods, high-quality food and non-food products and high-quality services. The company’s strategy relies on: • an aggressive pricing policy, designed to increase the purchasing power of Romanian consumers, ever since its market launch in 2001 • a particularly wide range of products over 50,000 items under a single roof, perfectly adapted to consumer needs
• excellent product quality, especially fresh products • innovation and modernity • service policy
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Context In 2008, before the beginning of the first modernization phase:
Slow and costly process the 1,200,000 invoices from goods suppliers were manually introduced and processed
Poor data quality 45% of all invoices contained at least one administrative error
Difficult invoice control generating a great deal of workload for invoice correction
Difficult to reconcile the invoice with the order or the goods receipt notes Payments were delayed, with a negative impact on relations with suppliers.
All these difficulties hindered the company’s development strategy.
Challenge In order to sustain its development strategy, the company initiated a series of actions for continuous improvement of operational processes, including the supplier invoice control. • Obtaining reliable information (fiscally and contractually correct invoices) • Increasing invoice processing speed
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• Reduction of litigations • Payment to the suppliers on due date • Cost reduction
Connecting documents, processes and people
DocProcess Solution The first mission was to analyze the current situation and find solutions in the short and medium term. The analysis showed that the transformation had to be done in several stages, taking into account the client’s capacity to absorb changes — so that its main activities may not be disrupted — as well as the current legal constraints, with their predictable evolution in the context of the harmonization with European regulations.
First stEp - rationalization and modernization of the internal invoice control process, with externalization of information capture from documents and their automated integration into the Carrefour information system.
Second step - preparation for the implementation of the EDI technology and gradual transition to suppliers sending electronic invoices. Thus, Carrefour organized a new call for tender, to which our company was invited and won. The originality of our solution is the capacity to offer on the same platform both the classic scanning entry channel for paper documents, as well as EDI channels, WEB invoice, PDF email, to ensure the gradual transition to electronic invoices. Another element which tilted the balance in the favor of DocProcess was our platform’s capacity to supply services of content control, validation, reporting and supplier support.
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DocXchange by DocProcess Global Platform
SUPPLIER
EDI WEB INVOICE EMAIL PDF
DocXchange service combines all invoice ows into one global solution
SCANNING
CUSTOMER
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Results 75% of suppliers have been integrated and are sending electronic invoices, with the following results: •
Carrefour is receiving fiscally and contractually correct invoices
•
invoices with errors are reported to suppliers for correction
•
the number of errors dropped under 0,1 %,
•
rapid automation and
Carrefour’s strategic objective is to change its business processes with all suppliers, to turn to digital, to improve compliance standards and controls, while at the same time reducing all related costs. We and our suppliers now have the benefit of the DocXchange multidirectional platform securing 100% of our e-invoices, a process which ensures compliance to fiscal and business rules. By using the DocXchange platform (developed by DocProcess) we enjoy numerous advantages:
integration of invoices in the ERP system •
reduction of litigations with the suppliers
•
invoice traceability, for the supplier as well as for Carrefour
•
cost reduction
cost savings for invoice processing, elimination of operations related to paper invoices, improved quality of invoices registered in our accounting systems, reduction of the number of exceptions, and an improved treatment of disputes. DocProcess fully understood our needs and proved
•
supplier satisfaction : invoice traceability, reduction of litigation rates, payments on due date, treasury improvement, online and phone support, training for platform operation
to be efficient in the change management process, starting with the account payables. DocProcess is proactively transforming our business processes for the better, and is a reliable partner. Adela Florean Accounting Reporting Consolidation Director
We love our work ! Our customers love our results !
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We love our work ! 10 years of innovation ! • Document Dematerialization • Document Management Consultancy • Electronic Data Interchange • e-Archive
Get in touch
DocProcess 11, Albac street, 1st distr. Bucharest Romania Phone +40 21 528 02 37 Email contact@doc-process.com Site www.doc-process.com