33 minute read
Protect your Pet while Pampering with Toys
Protect your Pet
while Pampering with Toys
Leave an empty box on the fl oor. Turn away for 1 second. Turn back in another second. Oh, there’s the cat, doing what entertains it best: Sleeping. In. A. Box.
We’re all about pleasing our pets (our cats are somewhat better at amusing themselves), and we love to pamper them year-round. But we need to be thoughtful about which toys to give them.
Veterinarians want us to stay away from giving laser pointers, balls of yarn, tennis balls and stuff ed animals. Oops, many pet owners are guilty of plying their pets with these toys. Q
But the experts say that while you may be entertained watching your cat chase a laser point of light, you are frustrating them because they never are able to actually catch their “prey.”
As for that ball of yarn,
you may be introducing your frolicking feline to a health hazard. Yarn string, thread, fl oss, rope and similar items can be swallowed, looped around kitty’s tongue or get bunched up in their intestines.
That fuzz on the tennis balls
— you know the slobbering, slick feeling when you throw it — can actually act like sandpaper to a dog’s teeth, and that’s not a good thing. Go ahead and play fetch, but make sure to take the toy away once the game is over so no extra chewing is going on. Dogs have been known to rub their teeth down to their gums.
While ripping apart a stuff ed
toy is, well, really fun, don’t forget those stuff ed creatures come with plastic eyes and other parts your dog could swallow. Swallowing a chunk of stuffi ng could lead to intestinal obstruction. Never leave your pet alone with such a toy; keep a vigilant eye.
Beware the ball that has a single hole.
Dogs can get their tongues stuck in those holes. So, closely examine any ball before buying one for your pet. Big dogs can swallow golf balls and small bouncy ones — stay away from those. Also, the experts warn that the cheaper toys (and pet food and treats) from China are made with few, if any, safety regulations or government oversight. Be aware of the possibility they are contaminated with heavy metals, other toxins and choking hazards. While leashes aren’t toys, they are an everyday accoutrement to your pet’s life. Stay away from retractable leashes that can cause friction burns and cuts to you and your pet. Consider a short bungee leash instead.
Do’s & Don’t’s for Your Fu� y Friend
Additionally, don’t let your cat play with:
• Paper clips • Rubber bands • Feather toys • Plastic bags • Toys with small parts inside • Toys small enough for your cat to
swallow (such as sparkle balls) Do let them play with:
• Chase and pounce toys • Treat dispensing toys • Cat water fountains • Cat tunnels • Cat exercise wheels • Cat climbing toys
For your canine friends, avoid:
• Sticks • Synthetic stuffi ng • Kids’ toys • Squeaker toys when you
can’t determine the durability of the actual squeaker
• Human toys • Plastic “chew” bones
Do research the best:
• Active toys (think tug-of-war) • Distraction toys • Comfort toys • Puzzle toys • Fetch toys
Now, go play!
Pets to be Adopted Tractors Pull for
Photography by Gary Gromer, Volunteer Photographer
Prescott resident Ryan Stringham is at it again. The volunteer pet event coordinator for Tractor Supply Co. is joining forces with other pet lovers in planning The Tractor Pull and Their Adoptable Friends event for 2022.
He’s well known in these parts for his unending devotion to animals and their welfare.
Besides the tractor-pull competition, his latest eff ort will feature a mixture of rescue animals and their special rescue sponsors along with local businesses and nonprofi ts to educate the community and raise funds for the continued support of animals in need.
Rescues bring horses, goats, chickens and, of course, cats and dogs to meet the public and get a chance at adoption. Information on pet fostering, adopting, care and feeding will be available.
As Stringham says, “The shelter staff as well as organizers and supporters of events like these are the true animal heroes in our communities. They put in untold hours loving and caring for these animals in the hope that they’ll get to fi nd the perfect forever home for each and every one.”
Stringham is a long-time volunteer for Circle L Ranch Animal Rescue and Sanctuary in Prescott Valley, gathers scraps from Natural Grocers to feed rescue animals and continually seeks out donations to help shelters.
Major sponsors of the 2022 event include Prescott Auto Body and Prescott Tire Pros.
The Brentwood, Tennessee-based Tractor Supply Co. focuses on various charity events including its annual Rescue for Rescue social media contest. Partnering with Canidae Premium Pet Food, the contest raised $200,000 in November for various rescue groups throughout the country.
During a Prescott event in 2018 when 4X4s were highlighted on behalf of the animals, Stringham said: “Our goal as Tractor Supply is to help the 2-legged community and 4-legged community come together to help each other out.”
For more information on The Tractor Pull and Their Adoptable Friends event and how to participate, reach Stringham at rdstringham85@yahoo.com. Co-organizers and event sponsors Gary Sharp of Prescott Auto Body with Louie Gomes, wife Angel and son Will of Prescott Tire Pros Owner
One of a group of women who bid during the live auction (Photo by Photo by Ray Newton) Coalition for Compassion and Justice board members from left Carol Darrow, Jon Rocha, Jessi Hans, Angela Davis Sloan, Chris Chamberlain and Sandy McClintock pose next to the diagram detailing the to be constructed Paloma Village in Chino Valley. Not pictured are board members Bill Resnick and Maureen “Mo” Michael. (Photo by Ray Newton)
Construction Begins on Chino Valley’s Paloma Village
Fundraiser Raises ousands for Horses with Heart
Angelique LeVell, executive director for Horses with Heart in central Arizona, stressed her heartfelt support for programs that provide therapeutic encounters with horses to support empowerment of individual with medical or psychiatric conditions.
She told more than 100 attendees at the annual Sequins and Saddles event that because of support they help generate, intense and caring experiences are available for hundreds of people. e dinner program was staged 4 to 9 p.m., Nov. 13 at the Phippen Museum.
LeVell, who lives in Paulden, said the fundraiser supported such activities as: therapeutic riding lessons for people with special needs; rides for veterans, active military and rst responders; Horses with Heart competition teams for those with intellectual disabilities; “Silver Saddle” lessons ages 55 and older; and “Marvelous Minis” program for outreach to schools, senior living facilities and community events with miniature horses.
LeVell and her fellow board members spearheaded both a silent and a live auction that raised about $10,000 for nonpro t organization.
Mary Smith, president of the ninemember board of directors, introduced speakers and gave the invocation.
Local sponsors came from throughout the Quad Cities, including Tonia Fortner, Prescott Valley. She praised local businesses for their “enthusiastic support of our unequaled organization. Without them, we would not be able to do what we do to provide e ective interventions for mental health conditions such as anxiety, depression, ADHD, autism, and post-traumatic stress.”
e Coalition for Compassion and Justice has begun construction of Paloma Village, a 24-unit manufactured home project to accommodate people who have been homeless.
Located at 3800 Durham Drive, the four acres at the northern edge of Chino Valley will consist of ve-single bedroom, 12 twobedroom and seven three-bedroom units, said Jessi Hans, coalition executive director. e announcement came during the 20th anniversary of Coalition for Compassion and Justice on Nov. 6. Celebrants came from throughout the Quad Cities to view the property and to celebrate the founding of the group. Board members welcomed guests with food and entertainment, including hay and pony rides, face-painting, music and zoo animals from Heritage Park Zoological Sanctuary.
Board President Amber Davies Sloan said the construction project will take at least three years and cost approximately $5 million. e coalition hopes to complete the rst eight units by the end of 2022.
Rental prices for the units will begin at about $500 and go up to $900 a month, Hans said.
From left: Capt. Terry Jacobson, JT Gray, Dr. Karissa Walton, Grant Quezada, Skylor Clinton, Jim Gillihan
Unsung Heroes Find the Heroes Around You
by Blake Herzog
Everyone looks to heroes for inspiration, but never as much as when we’re young.
When we’re defi ning ourselves and our values, fi nding that person — real or fi ctional — with the traits you want to emulate, can be a crucial step toward outlining your goals and how you want to lead your life.
Beginning in preschool, children often choose the adults closest to them as their heroes; parents, other relatives and teachers, because whoever is taking care of them is their moral authority. Q
As they reach adolescence and begin to question their parents’ authority, they begin to look for heroes outside of their immediate sphere, often fi nding them in the popular media of their day.
ANYONE CAN BE A HERO
They also fi nd heroic fi gures within their communities. Some wear uniforms as one of the fi rst responders to a traffi c accident or a personal crisis. Another might be an athlete out to achieve a personal record or sending their team to an undefeated record. Your child’s hero could be serving in the military on a combat mission or in a medical center to fi ght disease and promote healthy living.
These are among our most visible heroes, and the ones kids and teens, in particular, look to as role models.
Just listen for a moment, though, and you’ll hear the songs of unsung heroes.
They’re songs of hope, of comfort, of solutions. They can come from 911 dispatchers coaching a crime victim to safety. They can be social workers fi nding shelter for homeless people or animal shelter workers saving homeless pets. You hear them about the people growing food for our population, serving meals in soup kitchens and delivering them as Meals on Wheels.
COMMON CAUSES
Compassion and cooperation are the defi ning traits of all these people.
They have compassion for everyone, knowing everyone has diffi cult times and requires assistance at one point or another. They want to see the children around them grow into happy, productive adults. They strive to improve the circumstances of everyone they meet.
And they work with others to create sustainable results for the people, animals and environments they assist. These everyday heroes are woven into their communities, with the background and support system they need to make fi xes that stick.
Let us tell you the stories of some of our local heroes and hope you can draw inspiration from them, whatever your age!
From left: JT Gray, Titus Alexander Quezada, Adaline Rose Quezada, Noah Quentin Quezada, Jim Gillihan
THIS IS US. Is it you?
by Amy Bonney, Chief of Police, Prescott
A new year brings with it opportunities to look at new ways of doing things and opens the door for creativity in addressing challenges.
Recruiting high quality candidates to fill all positions within law enforcement agencies has been something on the forefront of all discussions for police chiefs across the country for some time. No doubt, the past few years this has proven to be even more difficult.
Here in Prescott, we are taking a new look at our efforts and working collaboratively with our Human Resources department to breathe fresh life into our recruiting programs. One of these tactics is the broad use of our recruiting slogan: “This is us. Is it you?”
We are using that phrase in all manner of recruiting materials with the goal of exposing our community and potential new hires to all the opportunities being a member of our wonderful police department can offer.
We will be highlighting areas and people in our department who do critically important work for our community every day. You will see the faces and hear the stories of members of our team working in areas such as emergency dispatch, victim advocacy programs, police mountain bike patrol programs, and of course the backbone of our agency — patrol — and others.
We will show you the heart of our agency, our people. As you read this, my hope is that right now you are thinking of someone in your life who has always spoken of wanting to try a career in law enforcement. Someone who feels called to serve people on their worst days in the hopes of getting them to their best ones. Someone who is interested in a rewarding career in a beautiful community. Someone who wants to be part of a team that does outstanding work together. Maybe that person is even you!
If so, I encourage you to follow us on social media. Watch our brand new recruiting video. Check out current job openings, and ask: “This is us. Is it you?”
The People, who dedicate their time to rescue, are to rescue, are Our Heroes
by Loree Walden, Marketing Manager, Yavapai Humane Society
Heroes come in every shape and form. They come into our lives for a reason, whether we know it or not.
The heroes on the following pages all came into each other’s lives and have changed each other forever. Whether the hero has four legs or two, it doesn’t matter. Really, who rescued who? Who’s really the hero? We all are!
The biggest joy for all of us at Yavapai Humane Society is when furever families are formed and lives are changed. There is no better feeling than seeing one of our animals walk out of the lobby (or get carried out) with their new family and go home!
Do we cry happy tears with every adoption? Yes, every day! Every animal in our care matters, and we love them as if they were our own. Our only wish for each of them is a forever home! Some come to us through Animal Control, some because of a hoarding situation, some because their person unfortunately passed away, some come to us as strays, and some come to us because of an owner surrender due to circumstances beyond their control.
No matter how they come to us, we know they are scared and trying to fi gure out what the heck is going on. Are we their heroes for caring for them and loving them? No — because caring for animals isn’t just what we do, it’s who we are! The next six pages share stories of people who feel the same way.
Heroes are people who make themselves extraordinary. Or, is it the animals that make themselves extraordinary? Answer: Both!
thank you!
Howard
ENJOYS LIFE ON THE ROAD
by Nicole Luck
In September 2019 I was sitting at home scrolling though social media, and I came across a post for a very scared looking Chihuahua named Howard.
Howard had a really rough start in life because he was born into a hoarding situation and was very neglected and terrifi ed of just about everyone and everything. But, there was something in his eyes that spoke to me.
I sent his story to my husband, who is a long-haul truck driver, and I told him: “I think we need Howard.” We had already decided we did not “need” another dog, but I felt Howard needed us.
I sent a message asking if I could come meet him. The marketing manager, Loree, responded. Over the next couple of days, she and I spent a lot of time talking about Howard, his personality, challenges and what to expect from him. We set up several meet-and-greets — the behavior team explained what to do and not do, and how to approach Howard.
For the third meet-and-greet, we brought our other dogs in to meet him, and everyone did well together. The amazing staff decided he would be a good fi t for our household.
Howard is a very quirky dog, but he is well loved, and we are his two favorite people in the world.
One of the best things that has happened to Howard is my husband decided to start taking him out on the road with him. He has been to almost every state in the country, he is learning to get over his fears of loud noises and other people.
To be fair, he is not fond of other people, he just no longer tries to run in the opposite direction, so we call that a major win! Howard went from a scared, shutdown dog to becoming a professional traveler.
He loves both of us so much, and we just think the world of him. Thank you so much to everyone at YHS for believing in Howard and trusting us as his people.
Mercy IS HOME
by Kim Chalfont
She must have been loved a lot because she has such a sweet, gentle and kind heart.
Things have been going well since I brought Mercy home. Around the sixth day she had the routine of our house fi gured out. She started coming out of her shell, showing more interest in Lacey and me.
She began by wanting to hang out with us — still somewhat standoffi sh, but showing interest in daily activities like lying next to my other dog Lacey and me while I work on my computer. Also being in the living room while I watch TV.
Once in a while she would swing by for a pet or two. And, after about 3 weeks of Mercy being home, I fi nally got a happy tail wag and shortly after that, my fi rst kiss from her. I was so happy and thought, she really likes me
Socializing is so important to do with your pet, and I believe the past owner did a great job of doing this. Mercy loves to watch people and dogs go parading by, and not one bark from her. She greets people and their pets with a warm welcome.
A funny thing she did at fi rst was to go out the doggie door but not come back in. She would sit out there and whine. Then, if no one answered, she would bark. Finally, after a few times I got her to come back in by herself. Now she just wants to be with us. She is like my shadow.
I feel blessed to have this Mercy Girl in our family to bring joy and happiness to our lives. Makes me understand how important it is to have arrangements made for our pet friends in the event of an unforeseen death. Just another token of love to make sure our fur babies are not left to fend for themselves.
Thank you all at Yavapai Humane Society for giving this scared and hurting little girl a safe place to be until her new mom came to take her home.
Azul
CONSIDER THE LOVE YOU’LL GET FROM AN OLDER DOG
by Loree Walden as told by Lois McCune
Azul was a sweet 13-year-old pit bull mix when she came to us. Her previous owners had her for her whole life, and she was sad and confused as to why she was here and what was happening.
Most people aren’t looking for an older dog when adopting, but Lois isn’t “most people.” She came in and met Azul, and they both knew they were made for each other.
“Azul is the best girl,” Lois says. “She has so much love to give, and she loves us and our friends. She initially had separation anxiety when I’d leave, and still does to a degree. She follows me around most of the day, and if she is sleeping on her bed in our living room, will raise her head to make sure we are still there.
“She is like a baby and loves to be wrapped in a blanket while sleeping. People need to consider the love a senior dog has! I love dogs and thought adopting a senior would be good for me and her. She is a love. It’s sad very few want senior dogs. They have so much love to give.
“It will soon be two years we have enjoyed her antics. And she does have them! It’s funny, my husband didn’t want a dog, but Azul has certainly taken ahold of his heart too! We are so lucky and love our Azul to the moon and back.”
Mochi
FINALLY FOUND HIS PERSON
by Bart Obeirne Finding my way to Mr. Mochi took a considerable amount of time, and in that time a number of other incredible dogs were considered.
But I am thankful we found our way to each other. He is one of the most unique, kind and sweetest animals I have ever been around.
When I saw his picture and read his bio, I anticipated a dog that was probably a little bit stiff and angry at the world. But he is warm and aff ectionate with his humans and easy going with other creatures.
He came from a hoarding situation where he was one of 130 dogs, so my guess is at some point he quit seeing other animals as threats, unless food was involved.
Mochi has the most unique appearance with his lack of hair — except for a little swath around and between his eyes — little bat ears, gorilla jowls, no teeth and a tongue that loves to play peek a boo, little wolverine claws (most likely from lack of attention to them over the years), the cutest piggy tail and a handful of warts. He’s also hearing impaired.
He comes to work with me every day, and he has met almost all my customers and probably 30 plus new dogs over the course of the last month. He also does fabulously with the four dogs I previously adopted.
We like to brush up on our nap technique, watch retro TV and movies, and ride our motorcycle together. We started an Instagram page to document our adventures. We have a relationship much like the Mandalorian and Baby Yoda; anywhere I go, he goes.
Bonnie
FILLS OUR HEARTS
by Rachael Olson
The fear of facing another heartache kept us from adopting.
We lost our good boy in August 2020 to cancer, and it completely devastated our family. We had adopted Bruiser when he was 8 weeks old. My children had never lived in a house without a dog.
After a year had gone by, though, and the tears had begun to subside, the thought of adopting again began to build in my heart. I started scanning the Yavapai Humane Society website for a possible match.
I made an appointment to come and hang with Lugo and had every intention of taking him home with me that day. As fate would have it, I was introduced to Bonnie, and it was love at fi rst sight!
Her excitement, tail wagging and kisses were too much to turn down. Although no dog can ever be replaced, Bonnie has fi lled our home once again with love, laughter, cuddles, tug-o-war, protection and friendship that will last forever. We couldn’t have asked for a better dog. Bonnie is absolutely amazing, and she is our hero for fi lling our hearts once again with the type of love only a furry companion can deliver.
A giant thanks to Yavapai Humane Society for fi nding and taking care of this little gremlin until he found his way home. We love our sweet girl.
Hect & Dante
WHAT WOULDN’T I DO TO GET TO ADOPT THESE TWO?
by Donna Williams
I believe in love at fi rst sight. I know, because it happened to me. … And I would move heaven and earth, climb the highest mountains and traverse the lowest valleys to make a union possible.
Such is the case of two abused and neglected Xolos seized by the Yavapai Humane Society. One look at those sweet little faces on their website and I began my mountain and valley laden journey.
First order of business was a phone call to Yavapai Humane Society to inquire about their status. Were they available? Spoken for? Do you adopt to out-of-state clients? So many questions, but it became my mission.
Yes, they were available! No, they weren’t spoken for. And hallelujah they would adopt to a person from out of state!
Hold my beer, I’m on the way!
Travel arrangements were made for a fl ight from Dallas-Fort Worth to Las Vegas, a rental car secured and a hotel room reserved.
I could hardly sleep that night in Prescott, Arizona knowing I was just hours away from meeting my new babies! I was waiting with anticipation at the gate the next morning before they opened.
I walked into the lobby and a gentleman stepped out to greet me. I told him who I was and the purpose of my visit and his eyes widened as he explained that they had never had a client fl y in from out of state.
Honestly, as a fl ight attendant, hopping a plane was fairly normal procedure for me; I forget most folks don’t operate that way. Nonetheless, here I was, and boy I was sure anxious to meet these two!
The minute I locked eyes with these boys, I knew, it was a perfect match! A tear or fi ve may have been shed as I gathered them up in my arms and snuggled my face into their little bodies.
Paperwork completed, thank yous exchanged, hugs for everyone and we were off on the long ride back to Texas. I chose to drive back rather than check them as cargo in the belly of the aircraft. They were so small and hairless, I felt it would be too traumatic given their situation.
Besides, the trip would allow us to become better acquainted before they met the existing pack at home.
We became old pals quickly and they fell into the fold seamlessly. Our female Chinese Crested became part of the trio almost overnight and they rapidly gained the weight they desperately needed. Hector may love his chow (and anyone else’s he can sneak!) a little too much!
I’m good with that. I’m good with everything these two can come up with because they are just two tiny Xolos living their best life!!
Ella
IS LOOKING FOR HER HERO
Hi there! I’d like to introduce myself; my name is Ella, and I’m an 8-year-old retriever/rat terrier mix who’s been here since March 2021. I don’t understand why I haven’t found my furever home yet, cuz I’m really cute, smart and super sweet!
I really like being outside and exploring, and when I’m done, it’s time to come inside and relax with you and take a nap. I’m learning how to walk better on a leash and can’t wait to go on a walk together!
I get super excited sometimes and get a little jumpy, so we need to work on that. I can get a little vocal too (but, hey... I’m a dog, we bark!), but I know the word “quiet,” and I follow direction on that.
I’m a sweet girl who has so much life and love left in me to give to my new best friend!
If you’re interested in meeting me, call my friends at 928.445.2666 and they’ll set up an appointment.
Prince
IS LOOKING FOR HIS HERO
Are you looking for a true Prince? Here I am!! Yup, my name is Prince and I’m a 10 ½ year old Dutch my name is Prince and I’m a 10 ½ year old Dutch Shepherd mix who’s looking for my furever castle!
I’ve been here since February 2021, and while they do treat me like royalty I’m ready for my own royal bed!
I know sit, stay and even shake. How cool is that? Not bad for an older guy. Please don’t let my age deter you from meeting me because I’ve got a lot of life and love left in me!
I enjoy going for walks or hikes and exploring, so if you like to do that we can be adventure buddies. I’m really looking to be your one and only because I am not a big fan of other pets, and we’d have more quality time to spend with each other!
I can’t wait to fi nd someone to help me see all that’s out there in this big, beautiful world! If you are interested in being in the midst of royalty, give my friends at Yavapai Humane Society a call at 928.445.2666, and tell them you want to come meet me.
I can’t wait to meet you!!
Behind the Scenes of
Prescott ’s 911 Dispatch Hub by Blake Herzog Photography by Blushing Cactus Photography
Near the heart of “Everybody’s Hometown” sits a regional 911 police/fi re dispatch center, staff ed by 30-plus women and men with nerves of steel and hearts of gold. They operate complex technology while counseling people in crisis and send the correct resources out to them.
These heroes hustle to get public safety responders to emergencies from Paulden to Prescott Valley.
From left Vivian Marcott, Kylie Paulsen Vivian Marcott, lead dispatch supervisor of the Prescott Regional Public Safety Communication Center, is a 25-year veteran of Greater Prescott’s emergency dispatch scene, since before local agencies pooled their resources to launch the center in 2005.
“I have absolutely loved every minute of my career in the 25 years it’s been,” she says, since she was a young mother looking for a full-time job that would let her be with her kids in the daytime.
Extensive training to function in such a complex position requires considerable investment on the personal and public levels, Marcott says: “There is so much involved in training somebody, we’re looking for somebody that’s committed to making that. It’s not just a job. It’s not something that you want to do interim for a year or two.”
The communications center serves the Prescott and Prescott Valley police departments, Prescott Fire Department, Central Arizona Fire and Medical Authority, Yavapai-Prescott Tribal Police Department, Yavapai College Police Department,
and the fi re districts serving Groom Creek and Walker. The Yavapai County Sheriff ’s Offi ce maintains its own dispatch facility, Marcott says. “We’re connected with them on certain things and we can work really well with them. And we also have them as a backup, if we had to evacuate our building, we would go over to the Sheriff ’s offi ce. And they can come over here.”
ON THE JOB
The communications center answers more than 23,000 calls per month, of which fi re or police personnel are dispatched to about 7,000.
Marcott says operators at the dispatch center fi ll two primary roles: call takers, who answer incoming calls, prioritize them and send them to the correct agency, and dispatchers for police and fi re departments, relaying information to personnel in the fi eld and maintaining contact to relay updates back and monitor their status. Robb Martin, communications manager for the center and a former Prescott police offi cer, says the job is extremely rewarding but its stress can take a toll, something he’s always on the watch for.
“It’s very important that we take care of each other, too. We try to monitor that as much as possible and try to make sure that everyone’s taking care of themselves fi rst, because mental health and their personal health is very important, fi rst before the job. Because if they’re not healthy and ready to work, then that can cause problems down the line,” he say.
Marcott and Martin say recognition of what they do can be overshadowed by that given to the front-line workers seen by the public, but that appears to be shifting.
Marcott says, “There was a group of us that joined Coff ee with a Cop out at Jen’s Café where we arrived there with offi cers. And when we do present ourselves, when people see our faces, they really are interested in having a conversation our faces, they really are interested in having a conversation with us or just looking at us saying, ‘Wow, this is the fi rst with us or just looking at us saying, ‘Wow, this is the fi rst person I might be talking to if I had any emergency’.” person I might be talking to if I had any emergency’.”