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REACHOUT AUSTRALIA YEAR IN REVIEW 2019–2020
We provided personalised support to young people and parents As part of our one-on-one support program, more than 1000 free sessions were provided to parents of teenagers. We provided 13,328 personalised recommendations of support through NextStep. We sent close to 32,000 emails as part of ReachOut Delivered, providing tailored content journeys across friendship, self-care, exam stress, and adulting.
2,950,623
ReachOut.com (Young people) visited by 2,950,623 people in Australia
2019 “[It’s] such a relief that if this is put on a webpage then it is recognised that others must be going through the same experiences. I will spend more time here. Friends don’t share their problems so you think their children are doing well and have no issues coping – so it is such a relief knowing I’m not alone. I’ve not had time to research anything like this before – this is a new resource for me.” (Mum, NSW metro)
We helped young people find a safe place to open up and find more support, whenever they needed it. There were more than 35,000 posts on the ReachOut Peer-Support Forums. We undertook more than 650 individual duty-of-care interventions to help ensure forum users were safe.
