Schmidt Training and Technology Center Catalog Spring 2012 by Alison Wenger

Schmidt Training and Technology Center

Winter/Spring 2012 COURSE C ATALOG

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Schmidt Training and Technology Center

Introduction Are you ready? As I write this, I just heard a well-known economist predict continued slow but steady growth for the United States economy. He sees companies continuing to add jobs and invest in equipment and other fixed assets for at least the next two years. One thing he didn’t tell us is whether these companies are investing in their most important asset: their employees. At the Schmidt Training and Technology Center we have seen a number of companies that have used the comparatively slow-growth period of the past few years to do just that: to Dr. Robert Vaughn enhance the skills of their current employees and to provide training to the folks they hire or VP of Workforce Development/Com- move within the organization to new positions. munity Education When companies start talking about what training their employees need, we at Reading Area Community College, but more particularly in the Schmidt Training and Technology Center, listen. One local manufacturing company talked with us about wanting their machine operators to take greater responsibility for their machines and the output from those machines. That additional responsibility in most cases requires additional training. To address that need, we created a three-tiered program for machine operators: Machine/Equipment Operator Skills, Machine/Equipment Operator Set-Up Skills and Machine/ Equipment Preventive and Pre-Maintenance Operator Skills. These programs are now part of our general offerings; you can find more details about them on p. 16. Table of Contents Another company is planning to increase the number of employees it hires in the next few months. The company has new people in positions with hiring responsibility, and upper management wanted to make Winter/Spring 2012 Schedule sure that all people involved in the interview process knew the basic skills required for the interview process, Class and Workshop Listing . . . . . . . 2 – 3 the types and purpose of interview questions, and the techniques for individual and panel interviews. After Payment, Refund and Cancellation Policy . . . . . . . . . . . . . . . . . . . . 3 talking with company representatives, we designed a one-day seminar that covered these topics as well as Class and Workshop Descriptions 4 – 22 providing practical experience in an interview situation. We are also working with people who may not have had to work with computers, especially in a manuContact Information . . . . . . . . . . . . . . . . . 18 facturing environment; they may have other required skills but not computer skills. We now offer a digital Registration . . . . . . . . . . . . . . . . . . . . . 23 – 24 literacy course, teaching people everything from how to use a mouse and keyboard to an overview of Sources of Funding for Training . . . . . . . 25 productivity software such as word processing and spreadsheets up through computer security and privacy. Campus Map . . . . . . . . . . . . . . . . . . . . . . . . 26 How can RACC help you to maximize the investment you are making in that most valuable asset class: your Directions and Parking Information . . . 26 employees? What do you want to talk about? We’re ready to listen.

VP of Workforce Development/ Community Education

Reading Area Community College, an equal opportunity college, does not discriminate against persons in employment, educational programs or activities, vocational programs or awarding of contracts based on race, gender, religion, national origin, age, color, sexual orientation, veteran status or disability. This Board of Trustees policy #840 on nondiscrimination extends to all other legally protected classifications and is published in accordance with state and federal laws including Title IX of the Educational Amendments of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990. Affirmative Action inquiries should be directed to the Affirmative Action Officer, RACC, P.O. Box 1706, Reading, PA 19603 (610.372.4721).

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Responding to a community need Providing relevant training programs

RACC currently collaborates with the Berks Career & Technology Center (BCTC) and Reading-Muhlenberg Career & Technology Center (RMCTC). RACC has articulation agreements with BCTC and RMCTC that enable secondary students to earn college credit for advanced knowledge and skills mastered prior to high-school graduation.

Training courses are offered in these areas:

Expanded cooperation with secondary education institutions is part of the Berks County Workforce Investment Board’s effort to focus on workforce skills development for the region. Additionally, discussions with other Berks County institutions of higher learning are underway to seek ways to cooperate, complement and focus on the same goals: world-class skills in Berks.

The Schmidt Training and Technology Center provides customized training programs that adjust to the changing needs of employers. Training programs based on employer needs use evolving instruction methods and technologies that are highly individualized. • Manufacturing Technology—The range of topics available to meet an employer’s needs vary from troubleshooting fluid power systems to repairing mechanical systems, from maintaining automated manufacturing systems to a grounding in electricity, motor controls and Programmable Logic Controllers (PLCs). • Information Technology (IT)—In addition to training in application software, specialized programs for certification in IT are offered, including IT Essentials (A+) and Cisco Certified Network Associate (CCNA®). • Workforce Development—Workforce development teaches teamwork, cooperation and basic literacy and math skills to front-line workers to maximize their effectiveness in the labor environment. • Senior Leadership—Programs for leaders include how to operate your company or division more efficiently as well as improving personal effectiveness as a leader.

Creating compatibility

The Schmidt Training and Technology Center offers training for those already employed and ready to move to a higher skill level, programs for adults entering the workforce and specialized certificate programs.

Benefiting Berks County

Community interaction and participation have driven development of the design, programs and vision of the Schmidt Training and Technology Center. Reading Area Community College will sustain the Center’s viability by keeping an ear open to the needs of the businesses and individuals who live and work in Berks County.

Maintaining flexibility

The building’s infrastructure is designed so that training can easily be changed to accommodate the needs of business and industry. All equipment is portable; classrooms have no attached fixtures; utility hook-ups are fed by overhead bus ducts with an open ceiling; and oversized doors access first-floor laboratories for easily introducing new equipment.

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

2012 Winter / Spring Schedule

Manufacturing Technology Advanced Manufacturing Integrated Systems Technology Program (AMIST) Industrial Mechanical Program . . . . . . . . . . . . . . . . . . . . . . . . . . . Industrial Electrical Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Industrial PLC (SLC500) Program . . . . . . . . . . . . . . . . . . . . . . . . . . Industrial Mechanical 2 Program . . . . . . . . . . . . . . . . . . . . . . . . . Industrial Electrical 2 Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Industrial PLC (SLC500) 2 Program . . . . . . . . . . . . . . . . . . . . . . . . Process Control & Industrial Instrumentation . . . . . . . . . . . . . . Industrial Robotics and Motion Control . . . . . . . . . . . . . . . . . . . Advanced Industrial PLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manufacturing Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . Computer Integrated Manufacturing Systems . . . . . . . . . . . . . Capstone Class: Mechatronics Application Project . . . . . . . . . Electrical Lab AC/DC Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Relay Control Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Relay Control Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . Electric Motor Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced Electric Motor Controls . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Control System Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Electrical Rotating Machines . . . . . . . . . . . . . . . . . . . . . . . . Rotating Electrical Machines – DC Generators . . . . . . . . . . . . . Rotating Electrical Machines – Alternators/Synchronous Motors . . . . . . . . . . . . . . . . . . . . . Power & Control Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronic Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical Lab Basic Hydraulics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermediate Hydraulics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced Hydraulics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hydraulic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electro-Fluid Power System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Pneumatics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermediate Pneumatics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced Pneumatics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pneumatic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical Drives 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical Drives 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical Drives 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical Drives 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Piping Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Centrifugal Pump Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rigging Systems 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rigging Systems 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Steam Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Central Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronic Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Floor Standing Conveyors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vibration Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4 4 4 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 8 8 8 8 8 8 8 8 8 8

Laser Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Diaphragm Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Peristaltic Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Magnetic Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Centrifugal Pump with Stuffing Box . . . . . . . . . . . . . . . . . . . . . . . 8 Pneumatic System Construction . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Multiple Pump Learning System . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Gear Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Piston Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Turbine Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Programmable Logic Controller (PLC) Lab AC Electronic Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 DC Electronic Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 PLC Allen Bradley SLC500 W/ Troubleshooting . . . . . . . . . . . . 8 PLC Allen Bradley SLC500 Analog Application System . . . . . 9 PLC Allen Bradley SLC500 Data Highway 485 System . . . . . . 9 PLC Allen Bradley SLC500 Panelview DH-485 System W/ Key Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 PLC Allen Bradley Troubleshooting Learning System AB ControlLogix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 PLC Allen Bradley ControlLogix Analog Input/Output . . . . . 9 PLC Allen Bradley PanelView Plus Learning System . . . . . . . . 9 PLC Allen Bradley DeviceNet for ControlLogix . . . . . . . . . . . . . 9 PLC Allen Bradley ControlNet for ControlLogix . . . . . . . . . . . . 9 PLC Allen Bradley ControlLogix EtherNet . . . . . . . . . . . . . . . . . 9 Process Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Thermal Process Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Analytical Process Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 PLC Troubleshooting - Siemens S7315 . . . . . . . . . . . . . . . . . . . . . 9 PLC Analog Learning System - Siemens S7-300 . . . . . . . . . . . . . 9 PLC Profibus System - Siemens S7 . . . . . . . . . . . . . . . . . . . . . . . . . . 9 MPC (Siemens MP277) Learning System . . . . . . . . . . . . . . . . . . . 9 Mastering Progammable Controllers . . . . . . . . . . . . . . . . . . . . . . 9 Manufacturing Processes Quality Assurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Blueprint Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Introduction to Plastic Manufacturing Processes . . . . . . . . . 10 Manufacturing Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Mechanical Fabrication – Basic Skills . . . . . . . . . . . . . . . . . . . . . . 10 Machine Equipment Operator Skills Level 1 – Basic Skills Program . . . . . . . . . . . . . . . . . . . . . . . . 10 Level 2 – Set-Up Skills Program . . . . . . . . . . . . . . . . . . . . . . 10 Level 3 – Preventive and Pre-Maintenance Skills Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Machine/Equipment Preventative and Pre-Maintenance Operator Skills Program . . . . . . . . . . . . 10 Robotics and Automated Systems Robotics and Computer Programming . . . . . . . . . . . . . . . . . . . 11 Flexible Manufacturing Systems . . . . . . . . . . . . . . . . . . . . . . . . . 11 Computer Integrated Manufacturing (CIM) – Learning System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Computer Integrated Manufacturing (CIM) – Production and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Computer Integrated Manufacturing (CIM) – EtherNet Communications . . . . . . . . . . . . . . . . . . . . . . . . . 11 Motoman 6-Axis Manipulator Arm . . . . . . . . . . . . . . . . . . . . . . . 11 Motion Control (Servo) Learning System . . . . . . . . . . . . . . . . . 11

Program for Business and Industry Performance and Growth

Motion Control (Servo) Learning System 2 . . . . . . . . . . . . . . . 11 Siemens ASI Inspection Station Project . . . . . . . . . . . . . . . . . . . 12 Welding Certificate Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Machine Tool Technology CNC (Computerized Numeric Control) Operator Program . 13 Machine Tool Math 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Machine Theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Blueprint Reading 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 CNC Fixture Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Intro to Metalworking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Advanced CNC Turning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Water and Wastewater Treatment Wastewater Treatment Plant Operator Training Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Workforce Development Being a Team Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Conflict Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Effective Verbal Communication: Principles and Practical Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Improving Your Written Communication on the Job . . . . . 15 How To Deliver Quality Customer Service . . . . . . . . . . . . . . . . 15 On Your Mark! Get Set! Lead! Introductory Leadership Seminar . . . . . . . . . . . . . . . . . . . 15 Positive Attitude/Overcoming Negativity in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Time Management: Improving Your Effectiveness . . . . . . . . 15 Interviewing Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Sales Techniques: Ask and ye shall sell . . . . . . . . . . . . . . . . . . . . . 16 Culture Clash over Sexual Harassment . . . . . . . . . . . . . . . . . . . . 16 Get a Grip on Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Other Training Topics Available . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Spanish for Industry, Manufacturing and Warehousing . . . . 15 Command Spanish for Office Personnel . . . . . . . . . . . . . . . . . . . 17 Command Spanish for the Workplace . . . . . . . . . . . . . . . . . . . . . 17 Boost Your Employees’ Skills to Boost Your Bottom Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Business Solutions

Winter/Spring 2012

Information Technology Software Training Computer Keyboarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Introduction to Personal Computers . . . . . . . . . . . . . . . . . . . . . 19 Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Introduction to Microsoft Office 2007 . . . . . . . . . . . . . . . . . . . . 19 Microsoft Word 2007 – Level 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Microsoft Word 2007 – Level 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Microsoft Excel 2007 – Level 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Microsoft Excel 2007 – Level 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Microsoft Access 2007 – Level 1 . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Microsoft Access 2007 – Level 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Outlook 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 PowerPoint 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Website Design & Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Introduction to Adobe Dreamweaver CS4 . . . . . . . . . . . . . . . . 20 Photoshop CS5 – Intro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Photoshop CS5 – Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 AutoCAD 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 QuickBooks Pro 2010: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . 20 QuickBooks Pro 2010: Beyond the Basics . . . . . . . . . . . . . . . . . 20 Additional Software Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 A+ Series: IT Essentials IT Essentials- Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 IT Essentials- Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cisco Networking Academy® CCNA® Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Networking for Home and Small Business Working at a Small-to-Medium Business or ISP Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks CCNA® Exploration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA® Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Fundamentals of Project Management . . . . . . . . . . . . . . . . . . . 18 MS Project Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Other Training Topics Available . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Visit our Web site for upcoming dates and special events.

http://sttc.racc.edu Register and pay for courses on-line; available for courses with six-digit numbers: e.g., ZCOM 222-909. Payment and refund policy: Tuition payment must be paid at time of registration. If the college withdraws a course, your tuition will be refunded in full. Written requests for refunds must be received one week before classes begin. No refunds will be issued after this date. Please allow 4-6 weeks for a refund.

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Manufacturing Technology Advanced Manufacturing Integrated Systems Technology Program (AMIST) Earn college credits while you learn skills you can use in today’s automated workplace. All three components of the AMIST program (mechanical, electrical and PLC) provide training in skills used in advanced manufacturing worksites today, from electrical control circuits to pneumatic and hydraulic troubleshooting to electronic process controls. All three programs also earn college credits that can be applied to an associate degree. RACC’s AMIST program offers two instructional delivery models to choose from: • All training—both theory and hands-on—conducted on-site at the Schmidt Training and Technology Center (STTC). Training available whenever lab is open (for lab hours, see schedules on pages 6, 7 and 8). • Instructional media accessed over the Internet with instructor support; hands-on skills taught and assessed at the Schmidt Training and Technology Center on current industry equipment. Access to the Internet training site is 24 hours a day, seven days a week. In both models, instructors with relevant industry experience are available to guide students through the program. Please indicate the model of learning—all on-site training or all on-line learning—by using the appropriate course number when registering for the AMIST program. Learn more about mechatronics: see the video at http://sttc.racc.edu

AAS Degree – Mechatronics (Blue, yellow, purple and green boxes are part of the AMIST program.) College Success Strategies ORI 102

Core Educational Requirements

2 credit

Math Trigonometry MAT 165 or Calculus 3 credit

24 credits

Mechanical/ Fluid Engineering

Industrial Mechanics 1

English Composition COM 121 or 122

Humanities Elective

3 credit

Applied Physics or Physics I PHY 150 or 250 or Calculus-based Physics

Business Communications or Technical Writing BUS 106 or COM141

The Individual & Society SOC 125

Robotics & Motion Control

Integrated Manufacturing Systems

4 credit

3 credit

The Environment ENV 130 or 131

3 credit

Industrial Mechanics 2

5 credit

6 credit

Introduction to Shop Machinery

12 credits

1 credit

Electrical/ Electronic Engineering

Industrial Electrical

Systems & Process Control Engineering

Manufacturing Fundamentals

Industrial Electrical 2

4 credit

8 credits

18 credits

4 credit

4 credit 3 credit

Capstone Class Application Project: Packaging

Advanced PLCs AB ControlLogix or Siemens S7

PC Installation & Maintenance NET 106 or NET 125

3 credit

Computer Science & Engineering

Microcomputer Applications IFT 110 3 credit

14 credits

Introduction to PLCs Part 1 AB SLC500

2 credit

3 credit

Process Control & Instrumentation

4 credit

Introduction to PLC’s Part 2 SLC500

4 credit

3 credit

2 credit

75 credits total

Semester

AMIST 1

Industrial Mechanical Program

Approximately 162 hours of training = 5 college credits All training conducted in STTC – ZTEC 356 Investment: $4,400 E-learning with skill assessment – ZTEC 355 Investment: $3,450 • Hydraulics 1 • Hydraulics 2 • Pneumatics 1 • Pneumatics Maintenance • Piping Systems • Hydraulic Troubleshooting • Basic Mechanical Drives • Light Duty V-Belt Drives and Chain Drives • Heavy Duty V-Belt Drives • Heavy Duty Chain Drives 6 4

Industrial Mechanical Program – Pneumatics Track

Industrial Electrical Program

Approximately 80 hours of training = 2 college credits All training conducted in STTC – ZTEC 428 Investment: $1,485 E-learning with skill assessment – ZTEC 427 Investment: $1,175 • Introduction to Programmable Logic Controllers • Basic PLC Programming • PLC Motor Control • Discrete I/O Interfacing • Introduction to PLC Troubleshooting • PLC Systems Troubleshooting • Event Sequencing • Application Development • PLC Timer Instructions • PLC Counter Instructions • Program Control Instructions • Math and Data Move Instructions Because the training is self-paced, the amount of time needed to complete the program varies by student. Approximately 162 hours of training = 5 college credits All training conducted in STTC – ZTEC 371 Investment: $4,400 E-learning with skill assessment – ZTEC 370 Investment: $3,450 • Pneumatics 1 • Pneumatics 2 • Pneumatics Maintenance • Pneumatics Troubleshooting • Hydraulics 1 • Piping Systems • Basic Mechanical Drives • Light Duty V-Belt Drives and Chain Drives • Heavy Duty V-Belt Drives • Heavy Duty Chain Drives

Approximately 120 hours of training = 4 college credits All training conducted in STTC – ZTEC 227 Investment: $3,150 E-learning with skill assessment – ZTEC 226 Investment: $2,560 • Electrical Control Circuits 1 • Electrical Control Circuits 2 • Electrical Motor Control 1 • Electrical Motor Control 2 • Electro-Fluid Power 1 • Electronic Sensors • Residential/Commercial Wiring • Industrial Electrical Wiring • Industrial Power Distribution

Industrial PLC (SLC500) Program

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Manufacturing Technology AMIST 2

Industrial Mechanical 2 Program Approximately 170 hours of training = 6 college credits All training conducted in STTC – ZTEC 369 Investment: $3,750 E-learning with skill assessment – ZTEC 368 Investment: $3,455 • Spur Gear & Multiple Shaft Drives • Mechanical Drives 3 (Bearings, Gaskets, Seals, Gear Drives) • Mechanical Drives 4 (Brakes, Clutches, Bushings, Screw Drives) • Floor Standing Conveyors • Vibration Analysis • Laser Alignment • Central Lubrication • Pneumatic Directional Control Valves & Air Logic • Advanced Pneumatics • Pneumatic Troubleshooting

Industrial Electrical 2 Program

AMIST 4

Industrial Mechanical 2 Program Pneumatics Track Approximately 170 hours of training = 6 college credits All training conducted in STTC – ZTEC 375 Investment: $3,750 E-learning with skill assessment – ZTEC 374 Investment: $3,455 • Spur Gear & Multiple Shaft Drives • Mechanical Drives 3 (Bearings, Gaskets, Seals, Gear Drives) • Mechanical Drives 4 (Brakes, Clutches, Bushings, Screw Drives) • Floor Standing Conveyors • Vibration Analysis • Laser Alignment • Central Lubrication • Hydraulics 2 • Hydraulic Troubleshooting

Industrial PLC (SLC500) 2 Program

Approximately 140 hours of training = 4 college credits All training conducted in STTC – ZTEC 242 Investment: $2,950 E-learning with skill assessment – ZTEC 241 Investment: $2,420 • Basic Electrical Machines System • Advanced Electric Motor Controls • DC Electronic Drives • AC Electronic Drives

Approximately 40 hours of training = 2 college credits All training conducted in STTC – ZTEC 433 Investment: $915 E-learning with skill assessment – N/A • Analog Application System AB SLC500 • Data Highway 485 System AB SLC500 • Panelview Operator DH-485 System w/ Keypad AB SLC500 AMIST 3

Process Control & Industrial Instrumentation Approximately 90 hours of training = 3 college credits All training conducted in STTC – ZTEC 437 Investment: $2,600 • Process Control • Thermal Process Control

Industrial Robotics and Motion Control Approximately 140 hours of training = 4 college credits All training conducted in STTC – ZTEC 531 Investment: $4,600 • Automated Material Handling Systems • Flexible Manufacturing Systems • General Purpose Motion Control System • Multi-Axis Motion Control System

Advanced Industrial PLC

Your choice: Advanced Industrial PLC AB ControlLogix Approximately 170 hours of training = 4 college credits All training conducted in STTC – ZTEC 438 Investment: $3,200 • ControlLogix Controller and Troubleshooting Functions • ControlLogix Analog Application System • ControlLogix PanelView Plus System • ControlLogix DeviceNet • ControlLogix ControlNet • ControlLogix EtherNet OR Advanced Industrial PLC Siemens S7315 Approximately 140 hours of training = 4 college credits All training conducted in STTC – ZTEC 439 Investment: $2,500 • Siemens Controller & Troubleshooting Functions • Siemens Analog Application System • Siemens Profibus System • Siemens Operator Panel (HMI) • Siemens Remote Input/Output

Manufacturing Fundamentals Approximately 90 hours of training = 3 college credits All training conducted in STTC ZTEC 540 Investment: $2,150 • Orientation to Manufacturing/Workplace Readiness –Fundamentals – of Project Management –MS – Project –Time – Management –Manufacturing – Economics –Budgeting – and Resource Management • Quality Assurance –Basic – & Precision Measurement –Intro – to Statistical Process Control –Control – Chart Analysis and Solving –Geometric – Dimensioning and Tolerancing –Tolerances: – Location, Orientation, Form • Blueprint Reading

Computer Integrated Manufacturing Systems Approximately 120 hours of training = 4 college credits All training conducted in STTC ZTEC 541 Investment: $3,150 • Flexible Material Handling • Robot Workstations • Inventory Systems • Serial Robot Communications • PLC Communications • Barcode Pallet Tracking • Enterprise Resource Planning • Manufacturing Execution Systems • Manufacturing Management and Simulation • EtherNet Operations & Applications

Capstone Class: Mechatronics Application Project Approximately 120 hours of training = 4 college credits ZTEC 522 Investment: $3,200 This course provides students the opportunity to apply skills and knowledge gained from training in the electrical, mechanical and process control program areas to an independent mechatronics project related to consumer goods packaging. The student, working with another student or an instructor, will develop and implement a project plan that will demonstrate the student’s ability to integrate the skills and knowledge learned and apply them while working with actual industrial equipment and machinery in a realistic application. 7 5

Because the training is self-paced, the amount of time needed to complete the program varies by student.

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Manufacturing Technology

Manufacturing Technology The Manufacturing Technology Program at the Schmidt Training and Technology Center uses an integrated systems and blended learning approach that has proven successful in numerous manufacturing and training sites across the country. This integrated systems approach incorporates:

Industrial-quality equipment

Students feel like they are learning in a real manufacturing facility. The learning systems feature state-of-the-art, industry-standard components and a range of component types so that students perform hands-on skills and activities on equipment found in manufacturing and industrial environments today and have the knowledge and skills for the entire scope of the technologies they will encounter.

Troubleshooting emphasis

The curriculum teaches troubleshooting with organized problem-

solving methods. Many learning systems feature a computerbased fault insertion system, which automatically inserts faults and tracks students’ troubleshooting activities.

Task-based, competency-based curriculum

The curriculum uses a task-based design where theory and handson learning activities are structured around manufacturing- and industry-relevant tasks. All learning and tasks are competencybased. RACC reports grades and, in many courses, issues credit.

Multimedia and printed curriculum formats

Students learn by different methods: hearing the material, reading it, seeing demonstrations and trying it themselves. The individualized learning system addresses different learning styles by presenting the material both in printed workbooks and multimedia formats. The multimedia versions include extensive video, 3D simulations and interactive activities.

Electrical Lab Participants learn through a combination of individualized, self-paced learning with multimedia, hands-on application with training equipment, and group instruction of concepts and principles. Lab Hours Winter/Spring 2012:

Daytime hours: M T W Th F 7:30 am to 3:30 pm Evening hours: M T W 5:00 pm to 9:30 pm Weekend hours: Saturday 8:00 am to noon (by appointment)

Schedule: For maximum flexibility, participants’ schedules will be arranged by the participant, sponsoring company and instructor, working within the lab hours. Participant costs include all workbooks and lab materials/consumables. Registrations are accepted anytime. Students will be assigned to the section that matches the month they begin the course.

AC/DC Electrical System – ZTEC 205

Average time for course completion: 30 hours Investment: $645 LAP 1 Basic Electrical Circuits LAP 2 Electrical Measurements LAP 3 Circuit Analysis LAP 4 Inductance and Capacitance LAP 5 Combination Circuits LAP 6 Transformers

Electrical Relay Control Systems

– ZTEC 231 Average time for course completion: 15 hours Investment: $345 LAP 1 Control Logic LAP 2 Sequencing Control LAP 3 Timers and Advanced Systems

Electric Motor Control – ZTEC 207

Average time for course completion: 50 hours Investment: $1,075 LAP 1 Introduction to Electric Motor Control LAP 2 Manual Motor Control and Overload Protection LAP 3 Control Transformers LAP 4 Control Ladder Logic LAP 5 Control Relays and Motor Starters LAP 6 Introduction to Troubleshooting LAP 7 System Troubleshooting LAP 8 Reversing Motor Control LAP 9 Automatic Input Devices LAP 10 Basic Timer Control: On-Delay and Off-Delay

Advanced Electric Motor Controls

– ZTEC 208 Average time for course completion: 50 hours Investment: $1,075 LAP 11 Motor Braking System LAP 12-13 Reduced Voltage Starting System & Braking Method LAP 14 Electronic Sensors LAP 15 Timers and Counters LAP 16-19 Variable Frequency AC Drive System LAP 20 SCR Speed Motor Control

LAP = Learning Activity Project, a discrete training session that builds on previous learning.

Electrical Control System Wiring

– ZTEC 209 Average time for course completion: 10 hours Investment: $235 LAP 1 Introduction to Electrical Control Wiring LAP 2 Electrical Control System Wiring

Basic Electrical Rotating Machines

– ZTEC 206 Average time for course completion: 32 hours Investment: $815 LAP 1 DC Series Motors LAP 2 DC Shunt and Compound Motors LAP 3 Motor Speed and Torque LAP 4 Motor Performance LAP 5 Split-Phase AC Motors LAP 6 Capacitor-Start AC Motors LAP 7 Permanent-Capacitor and Two-Capacitor Motors LAP 8 Three-Phase AC Induction Motors NE W!

Rotating Electrical Machines – DC Generators – ZTEC 250

Average time for course completion: 8 hours Investment: $235 LAP 9 DC Generators LAP 10 Wound-Rotor Motors NE W!

Rotating Electrical Machines – Alternators/Synchronous Motors

– ZTEC 251 Average time for course completion: 12 hours Investment: $345 LAP 11 Alternators LAP 12 Alternator Synchronization Methods LAP 13 Synchronous Motors

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Manufacturing Technology NE W!

Electrical Lab (cont.)

Power & Control Electronics – ZTEC 252 Average time for course completion: 50 hours Investment: $1,075 LAP 1 Oscilloscopes LAP 2 Linear Power Supplies LAP 3 Power Supply Filtration and Regulation LAP 4 Solid State Relays LAP 5 Discrete Sensing Devices LAP 6 Thermal Sensing Devices LAP 7 Amplifiers and Operational Amplifiers LAP 8 Analog Sensing Devices LAP 9 Solid State Switching LAP 10 Solid State Speed and Power Control

Basic Pneumatics – ZTEC 305

Electrical Power Distribution

– ZTEC 210 Average time for course completion: 25 hours Investment: $575 LAP 1 Introduction to Raceways LAP 2 Basic Conduit Bending LAP 3 Advanced Raceways LAP 4 Conductors, Disconnects and Overcurrent Protection LAP 5 Conduit Sizing and Wire Pulling Techniques

Additional Electrical Courses Electronic Sensors – ZTEC 304

Average time for course completion: 8 hours Investment: $235

Mechanical Lab Participants will learn through a combination of individualized, self-paced learning with multimedia, hands-on application with training equipment, and group instruction of concepts and principles. Lab Hours Winter/Spring 2012 Daytime hours: M T W Th F 7:30 am to 3:30 pm Evening hours: M T W Th 5:00 pm to 9:30 pm Weekend hours: Saturday 8:00 am to noon (by appointment)

Basic Hydraulics – ZTEC 300

Average time for course completion: 20 hours Investment: $515 LAP 1 Hydraulic Power Systems LAP 2 Basic Hydraulic Circuits LAP 3 Principles of Hydraulic Pressure and Flow LAP 4 Hydraulic Speed Control LAP 5 Pressure Control Circuits Intermediate Hydraulics – ZTEC 301 Average time for course completion: 25 hours Investment: $515 LAP 1 Hydraulic DCV Applications LAP 2 Hydraulic Cylinder Applications LAP 3 Hydraulic Relief Valve Operation LAP 4 Hydraulic Check Valve Applications LAP 5 Accumulator Applications Advanced Hydraulics – ZTEC 302 Average time for course completion: 15 hours Investment: $345 LAP 1 Hydraulic Motor Applications LAP 2 Hydraulic Pump and Motor Performance LAP 3 Fluids and Conditioning

Hydraulic Troubleshooting – ZTEC 308

Average time for course completion: 45 hours Investment: $975 LAP 1 Introduction to Pressure-Compensated Pumps LAP 2 Pressure-Compensated Pump Performance LAP 3 Troubleshooting Hydraulic Pumps LAP 4 Troubleshooting Hydraulic Actuators LAP 5 Troubleshooting Hydraulic DCVs LAP 6 Troubleshooting Flow Control and Check Valves LAP 7 Troubleshooting Pressure Control Valves LAP 8 Troubleshooting Unloader and Counterbalance Valves LAP 9 Troubleshooting Hydraulic Systems Electro-Fluid Power System – ZTEC 303 Average time for course completion: 40 hours Investment: $865 LAP 1 Introduction to Electrical Control Systems LAP 2 Basic Control Devices LAP 3 Power Devices LAP 4 Control Relays LAP 5 Sequencing Control LAP 6 Timer Control LAP 7 Pressure Control Applications LAP 8 Circuit Applications

Average time for course completion: 16 hours Investment: $345 LAP 1 Pneumatic Power Systems LAP 2 Basic Pneumatic Circuits LAP 3 Principles of Pneumatic Pressure and Flow LAP 4 Pneumatic Speed Control Circuits Intermediate Pneumatics – ZTEC 306 Average time for course completion: 15 hours Investment: $345 LAP 1 Pneumatic DCV Applications LAP 2 Air Logic LAP 3 Pneumatic Maintenance Advanced Pneumatics – ZTEC 307 Average time for course completion: 15 hours Investment: $345 LAP 1 Moving Loads Pneumatically LAP 2 Vacuum Systems LAP 3 Air Compressors Pneumatic Troubleshooting – ZTEC 309 Average time for course completion: 35 hours Investment: $750 LAP 1 Pneumatic Troubleshooting LAP 2 Air Preparation Troubleshooting LAP 3 Troubleshooting Pneumatic Cylinders LAP 4 Motor and Rotary Actuator Troubleshooting LAP 5 Troubleshooting DCV and Flow Control Valves LAP 6 Troubleshooting Vacuum Systems LAP 7 Troubleshooting Pneumatic Systems Mechanical Drives 1 – ZTEC 311 Average time for course completion: 35 hours Investment: $750 LAP 1 Introduction to Mechanical Drive Systems LAP 2 Key Fasteners LAP 3 Power Transmission Systems LAP 4 Introduction to V-Belt Drives LAP 5 Introduction to Chain Drives LAP 6 Spur Gear Drives LAP 7 Multiple Shaft Drives Mechanical Drives 2 – ZTEC 312 Average time for course completion: 35 hours Investment: $750 LAP 1 Heavy-Duty V-Belt Drives LAP 2 V-Belt Selection and Maintenance LAP 3 Synchronous Belt Drives LAP 4 Lubrication Concepts LAP 5 Precision Shaft Alignment LAP 6 Couplings LAP 7 Heavy-Duty Chain Drives Mechanical Drives 3 – ZTEC 313 Average time for course completion: 35 hours Investment: $750 LAP 1 Plain Bearings LAP 2 Ball Bearings LAP 3 Roller Bearings LAP 4 Antifriction Bearing Selection and Maintenance LAP 5 Gaskets and Seals LAP 6 Advanced Gear Drives LAP 7 Gear Drive Selection and Maintenance

LAP = Learning Activity Project, a discrete training session that builds on previous learning.

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Manufacturing Technology Mechanical Lab (cont.) Mechanical Drives 4 – ZTEC 314

Average time for course completion: 20 hours Investment: $435 LAP 1 Brakes and Clutches LAP 2 Brake/Clutch Selection and Maintenance LAP 3 Linear Ball Bushings LAP 4 Ball Screw Drives Piping Systems – ZTEC 310 Average time for course completion: 35 hours Investment: $865 LAP 1 Metal Piping Systems LAP 2 Metal Piping Installation LAP 3 Plastic Piping Systems LAP 4 Metal Tubing Systems LAP 5 Hoses LAP 6 Two-Way Valves LAP 7 Check Valves and Sloan Valves Centrifugal Pump Systems – ZTEC 319 Average time for course completion: 20 hours Investment: $435 LAP 1 Centrifugal Pump Operation LAP 2 Centrifugal Pump Characteristics LAP 3 Centrifugal Pump Troubleshooting LAP 4 System Characteristics LAP 5 Centrifugal Pump Performance Rigging Systems 1 – ZTEC 357 Average time for course completion: 35 hours Investment: $775 LAP 1 Introduction to Rigging LAP 2 Hoists LAP 3 Slings and Lifting LAP 4 Wire Rope LAP 5 Chain Slings LAP 6 Fiber Rope LAP 7 Industrial Cranes Rigging Systems 2 – ZTEC 358 Average time for course completion: 15 hours Investment: $345 LAP 1 Wire Mesh Slings LAP 2 Synthetic Slings LAP 3 Equipment Movement Steam Systems – ZTEC 421 Average time for course completion: 50 hours Investment: $1,030 LAP 1 Introduction to Steam Systems LAP 2 Steam Systems Science LAP 3 Boilers LAP 4 Boiler Components LAP 5 Steam Systems LAP 6 Air and Condensate Control LAP 7 Pressure Control LAP 8 Temperature Control LAP 9 Condensate Recovery Systems LAP 10 Steam System Performance

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Central Lubrication – ZTEC 318

Average time for course completion: 20 hours Investment: $435 LAP 1 Introduction to Central Lubrication LAP 2 Lubrication Concepts LAP 3 Simple Series/Progressive Lubrication System LAP 4 Troubleshooting Series/Progressive Lubrication Systems LAP 5 Piston Distributor Lubrication Systems

Floor Standing Conveyors – ZTEC 315 Average time for course completion: 4 hours Investment: $135

Vibration Analysis – ZTEC 316

Average time for course completion: 12 hours Investment: $345

Laser Alignment – ZTEC 317

Average time for course completion: 8 hours Investment: $235

Diaphragm Pump – ZTEC 320

Average time for course completion: 4 hours Investment: $135

Peristaltic Pump – ZTEC 321

Average time for course completion: 4 hours Investment: $135

Magnetic Pump – ZTEC 322

Average time for course completion: 4 hours Investment: $135

Centrifugal Pump with Stuffing Box – ZTEC 323 Average time for course completion: 4 hours Investment: $135

Pneumatic System Construction

– ZTEC 324 Average time for course completion: 4 hours Investment: $135

Multiple Pump Learning System

– ZTEC 352 Average time for course completion: 4 hours Investment: $135

Gear Pump – ZTEC 353

Average time for course completion: 4 hours Investment: $135

Piston Pump – ZTEC 354

Average time for course completion: 4 hours Investment: $135

Turbine Pump – ZTEC 372

Average time for course completion: 4 hours Investment: $135

Programmable Logic Controller (PLC) Lab Lab Hours Winter/Spring 2012: Daytime hours: M T W Th F 7:30 am to 3:30 pm Evening hours: M T W 5:00 pm to 9:30 pm

AC Electronic Drives – ZTEC 400

Average time for course completion: 25 hours Investment: $515 LAP 1 Introduction to AC Motion Control LAP 2 AC Vector (Spindle) Drives LAP 3 AC Axis Drives LAP 4 General-Purpose AC Drives LAP 5 AC Drive Troubleshooting DC Electronic Drives – ZTEC 401 Average time for course completion: 30 hours Investment: $645 LAP 1 Introduction to DC Motion Control LAP 2 Basic DC Drives - SCR Control LAP 3 DC Spindle Drives LAP 4 DC Axis Drives LAP 5 DC Pulse Width Modulation Drives LAP 6 DC Drive Troubleshooting

LAP = Learning Activity Project, a discrete training session that builds on previous learning.

PLC Allen Bradley SLC500 W/ Troubleshooting – ZTEC 402

Average time for course completion: 80 hours Investment: $1,485 LAP 1 Introduction to Programmable Controllers LAP 2 Basic PLC Programming LAP 3 PLC Motor Control LAP 4 Discrete I/O Interfacing LAP 5 Introduction to PLC Troubleshooting LAP 6 PLC Systems Troubleshooting LAP 7 Event Sequencing LAP 8 Application Development LAP 9 PLC Timer Instructions LAP 10 PLC Counter Instructions LAP 11 Program Control Instructions LAP 12 Math and Data Move Instructions

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Manufacturing Technology PLC Lab (cont.) PLC Allen Bradley SLC500 Analog Application System – ZTEC 403

PLC Allen Bradley DeviceNet for ControlLogix – ZTEC 429

PLC Allen Bradley SLC500 Data Highway 485 System – ZTEC 404

PLC Allen Bradley ControlNet for ControlLogix – ZTEC 430

Average time for course completion: 15 hours Investment: $345 LAP 13 Analog Input Modules LAP 14 Analog Output Modules LAP 15 Analog Scaling Average time for course completion: 10 hours Investment: $235 LAP 16 Introduction to DH-485 LAP 20 Remote I/O

PLC Allen Bradley SLC500 Panelview DH-485 System W/ Key Pad – ZTEC 405 Average time for course completion: 15 hours Investment: $345 LAP 17 Introduction to Panelview LAP 18 Panelview Application Editing 1 LAP 19 Panelview Application Editing 2

PLC Allen Bradley Troubleshooting Learning System AB ControlLogix – ZTEC 406 Average time for course completion: 80 hours Investment: $1,485 LAP 1 Introduction to Programmable Controls LAP 2 Basic PLC Programming LAP 3 PLC Motor Control LAP 4 Discrete I/O Interfacing LAP 5 PLC Timer Instructions LAP 6 PLC Counter Instructions LAP 7 Introduction to PLC Troubleshooting LAP 8 PLC Systems Troubleshooting LAP 9 Event Sequencing LAP 10 Application Development LAP 11 Program Control Instructions LAP 12 Math and Data Move Instructions

PLC Allen Bradley ControlLogix Analog Input/Output – ZTEC 407

Average time for course completion: 20 hours Investment: $455 LAP 13 Analog Input Modules LAP 14 Analog Input Configuration and Troubleshooting LAP 15 Analog Output Modules LAP 16 Analog Output Configuration and Troubleshooting

PLC Allen Bradley PanelView Plus Learning System – ZTEC 408

Average time for course completion: 15 hours Investment: $345 LAP 1 Introduction to PanelView Plus LAP 2 PanelView Plus Application Editing 1 LAP 3 PanelView Plus Application Editing 2

Average time for course completion: 15 hours Investment: $345 LAP 1 Industrial Communication Networks LAP 2 DeviceNet Input/Output LAP 3 DeviceNet Troubleshooting

Average time for course completion: 15 hours Investment: $345 LAP 1 Industrial Communications Networks LAP 2 Remote Input/Output LAP 3 Produced/Consumed Data and Messages

PLC Allen Bradley ControlLogix EtherNet – ZTEC 411

Average time for course completion: 25 hours Investment: $515 LAP 1 Industrial Communications Networks LAP 2 Remote Input/Output LAP 3 Produce/Consume Data and Message LAP 4 Troubleshooting EtherNet/IP Process Control System – ZTEC 416 Average time for course completion: 60 hours Investment: $1,355 LAP 1 Introduction to Process Control LAP 2 Instrument Tags LAP 3 Piping and Instrumentation Diagrams LAP 4 Loop Controllers LAP 5 Final Control Elements LAP 6 Level Measurement LAP 7 Liquid Level Control LAP 8 Methods of Automatic Control LAP 9 Basic Flow Measurement and Control LAP 10 Control Loop Performance LAP 11 Ultrasonic Level Measurement and Control LAP 12 Differential Pressure Flow Measurement and Control Thermal Process Control – ZTEC 417 Average time for course completion: 60 hours Investment: $1,355 LAP 1 Introduction to Process Control LAP 2 Instrument Tags LAP 3 Piping and Instrumentation Diagrams LAP 4 Thermal Energy LAP 5 Basic Temperature Control Elements LAP 6 Loop Controllers LAP 7 Final Control Elements LAP 8 Temperature Sensors and Transmitters LAP 9 Temperature Transmitters LAP 10 Basic Temperature Control LAP 11 Methods of Automatic Control LAP 12 Control Loop Performance

Analytical Process Control – ZTEC 432 Average time for course completion: 30 hours Investment: $645 LAP 1 Introduction to Analytical Process Control LAP 2 pH Electrodes LAP 3 pH Meters and Transmitters LAP 4 Loop Controllers LAP 5 pH Control Systems

PLC Troubleshooting - Siemens S7315 – ZTEC 412

Average time for course completion: 80 hours Investment: $1,485 LAP 1 Introduction to Programmable Controllers LAP 2 Basic PLC Programming LAP 3 PLC Motor Control LAP 4 Discrete I/O Interfacing LAP 5 PLC Timer Instructions LAP 6 PLC Counter Instructions LAP 7 Introduction to PLC Troubleshooting LAP 8 PLC Systems Troubleshooting LAP 9 Event Sequencing LAP 10 Application Development LAP 11 Program Control Instructions LAP 12 Math and Data Move Instructions

PLC Analog Learning System Siemens S7-300 – ZTEC 413

Average time for course completion: 25 hours Investment: $515 LAP 13 Analog Input Modules LAP 14 Analog Input Applications and Troubleshooting LAP 15 Analog Output Modules LAP 16 Analog Output Applications and Troubleshooting

PLC Profibus System - Siemens S7

– ZTEC 414 Average time for course completion: 15 hours Investment: $345 LAP 1 Industrial Communications Network (Siemens S7-300 Profibus) LAP 2 Data Exchange

MPC (Siemens MP277) Learning System – ZTEC 415

Average time for course completion: 15 hours Investment: $345 LAP 1 Introduction to Siemens HMI Panel LAP 2 Application Editing 1 LAP 3 Application Editing 2

Mastering Progammable Controllers – ZTEC 444

Average time for course completion: 5 hours Investment: $135 LAP 1 Remote Input/Output

For more information on these course offerings, call Bonnie Spayd at 610-607-6207.

LAP = Learning Activity Project, a discrete training session that builds on previous learning.

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Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Manufacturing Technology Manufacturing Processes Schedule: For maximum flexibility, participants’ schedules will be arranged by the participant, sponsoring company and instructor, working within the lab hours. Participant costs include all workbooks and lab materials/consumables. Registrations are accepted anytime. Students will be assigned to the section that matches the month they begin the course.

Quality Assurance – ZTEC 500

Average time for course completion: 48 hours Investment: $1,190 Prerequisite: ability to read blueprints LAP 1 Basic Measurement LAP 2 Precision Measurement Tools LAP 3 Dimensional Gauging LAP 4 Introduction to Statistical Process Control (SPC) LAP 5 Control Chart Operation LAP 6 Control Chart Analysis LAP 7 SPC Problem Solving LAP 8 Geometric Dimensioning and Tolerancing LAP 9 Location Tolerances LAP 10 Orientation Tolerances LAP 11 Form Tolerances Blueprint Reading 1 – ZTEC 516 Average time for course completion: 12 hours Investment: $275 LAP 1 Multiview Drawings LAP 2 Sectional Drawings and Fasteners LAP 3 Geometric Dimensioning and Tolerancing

Introduction to Plastic Manufacturing Processes – ZTEC 501

Average time for course completion: 20 hours Investment: $580 LAP 1 Introduction to Injection Molding Operations LAP 2 Injection Molding Operations LAP 3 Plastics: Chemistry and Properties LAP 4 Introduction to Blow Molding Operations LAP 5 Introduction to Extrusion Operations Manufacturing Processes – ZTEC 505 Average time for course completion: 48 hours Investment: $1,380 Prerequisite: ability to read blueprints LAP 1 Band Saw Operation LAP 2 Introduction to CNC Mill Programming (Denford Novamill) LAP 3 Basic CNC Mill Programming (Denford Novamill) LAP 4 Circular Interpolation (Denford Novamill) LAP 5 Introduction to the Drill Press LAP 6 Drill Press Operations LAP 7 Introduction to Manufacturing Hand Tools LAP 8 Introduction to the Manual Milling Machine LAP 9 Milling Processes LAP 10 Introduction to the Manual Lathe LAP 11 Turning Operations LAP 12 Lathe Operations 12 10

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Machine Equipment Operator

Level 1 – Basic Skills Program – ZTEC 544

Average time for course completion: 75 hours Investment: $1,650 Intro to Shop Math Print Reading 1 Quality Assurance LAP1 Basic Measurements LAP2 Precision Measurement Tools Mechanical Fabrication LAP 1 Threaded Fasteners LAP 2 Wrenches LAP 3 Pneumatic System Fabrication LAP 4 Screwdrivers LAP 5 Pliers and Locking Devices LAP 6 Mallets and Non-Threaded Fasteners LAP 7 Torque wrench LAP 8 Portable Power Tools Manufacturing Processes LAP 1 Band Saw Operation LAP 5 Introduction to the Drill Press LAP 6 Drill Press operations LAP 7 Introduction to Manufacturing Hand Tools Level 2 – Set-Up Skills Program – ZTEC 545 Average time for course completion: 64 hours Investment: $1,575 NE W! Mechanical Fabrication LAP 1 Threaded Fasteners LAP 2 Wrenches LAP 3 Pneumatic System Fabrication LAP 4 Screwdrivers LAP 5 Pliers and Locking Devices LAP 6 Mallets and Non-Threaded Fasteners LAP 7 Torque wrench LAP 8 Portable Power Tools Production Assembly LAP 1 Torque Basics LAP 2 Torque Tools (Application and Sequencing) LAP 3 O-Ring Seals LAP 4 Lip Seals LAP 5 Hose and Coupling Assembly LAP 6 Hose Routing LAP 7 Hydraulic Fittings LAP 8 Hydraulic Tubing

Mechanical Fabrication – Basic Skills – ZTEC 390

Average time for course completion: 48 hours Investment: $795 LAP 1 Threaded Fasteners LAP 2 Wrenches

LAP = Learning Activity Project, a discrete training session that builds on previous learning.

NE W!

Level 3 – Preventive and PreMaintenance Skills Program – ZTEC 546 Average time for course completion: 120 hours Investment: $2,900 Mechanical Fabrication LAP 1 Threaded Fasteners LAP 2 Wrenches LAP 3 Pneumatic System Fabrication LAP 4 Screwdrivers LAP 5 Pliers and Locking Devices LAP 6 Mallets and Non-Threaded Fasteners LAP 7 Torque wrench LAP 8 Portable Power Tools Production Assembly LAP 1 Torque Basics LAP 2 Torque Tools (Application and Sequencing) LAP 3 O-Ring Seals LAP 4 Lip Seals LAP 5 Hose and Coupling Assembly LAP 6 Hose Routing LAP 7 Hydraulic Fittings LAP 8 Hydraulic Tubing Mechanical Drives 2 LAP 4 Lubrication Concepts (Oils/Greases/Management) AC/DC Electrical System Electrical Safety LAP 2 Digital Multi-meter Electrical Fabrication LAP 1 Introduction to Electrical System Wiring LAP 2 Residential Wiring system Components LAP 3 Service Connection and Circuit Protection Manufacturing Processes LAP 1 Band Saw Operation LAP 5 Introduction to the Drill Press LAP 6 Drill Press operations LAP 7 Introduction to Manufacturing Hand Tools LAP 8 Introduction to the Manual Milling machine LAP 9 Milling Processes LAP 10 Introduction to the Manual Lathe LAP 11 Turning Operations LAP 3 LAP 4 LAP 5 LAP 6 LAP 7 LAP 8

Pneumatic System Fabrication Screwdrivers Pliers and Locking Devices Mallets and Non-Threaded Fasteners Torque Wrenches Portable Power Tools

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Manufacturing Technology Robotics and Automated Systems Automation has crossed into all plateaus of modern manufacturing. From raw materials to the finished product, manual labor has been replaced with robots, automatic equipment and computer networks, all in an effort to produce items that are more accurately made and less costly to manufacture. The workforce needed to service these industries now and in the future will require additional skills. The Schmidt Training and Technology Center delivers training in these technologies. Robotics and Computer Programming provides both theory and practical, hands-on training in basic robot operation, robot programming, and work cell development. The Flexible Manufacturing System builds on basic robot operation and programming and adds linear motion, serial communications and multitasking applications. Both courses use a 5-axis robot. Practice-based train-

ing with the Motoman 6-axis Manipulator Arm reviews controller fundamentals and programming routines, allowing students to experiment with the full range of Motoman’s capabilities. The Computer Integrated Manufacturing (CIM) course covers all aspects of automated manufacturing from inventory control and order entry through packaging the finished product. The STTC’s CIM work center coordinates a pallet conveyor system with three different styles of multi-axis robots. Each robot is dedicated to a work area for material procurement, assembly, inspection and packaging tasks. Students enter all production tasks through the CIM Server PC software environment and track them through the various processes. The course incorporates fundamentals of Material Resource Planning (MRP), Enterprise Resource Planning (ERP) and associated disciplines.

Schedule: For maximum flexibility, participants’ schedules will be arranged by the participant, sponsoring company and instructor.

Robotics and Computer Programming – ZTEC 543

Average time for course completion: 50 hours Investment: $1,575 LAP 1 Basic Robot Operation LAP 2 Basic Robot Programming LAP 3 Interfacing & Material Handling LAP 4 Application Development LAP 5 Flexible Manufacturing Cells LAP 6 Quality Control LAP 7 Production Control LAP 8 Workcell Development Flexible Manufacturing Systems – ZTEC 510 Average time for course completion: 50 hours Investment: $1,575 LAP 1 Introduction to Flexible Manufacturing Systems LAP 2 Point-to-Point Assembly LAP 3 Linear Motion Assembly LAP 4 Palletizing LAP 5 Robot FMS Workcell LAP 6 Robot Communications LAP 7 Serial Device Applications LAP 8 Multitasking

Computer Integrated Manufacturing (CIM) – Learning System – ZTEC 511

Average time for course completion: 70 hours Investment: $1,850 LAP 1 Flexible Material Handling LAP 2 Robot Workstations LAP 3 Inventory Systems LAP 4 Serial Robot Communications LAP 5 PLC Communications LAP 6 PLC Serial Communications LAP 7 Barcode Pallet Tracking

Computer Integrated Manufacturing (CIM) – Production and Management – ZTEC 512 Average time for course completion: 25 hours Investment: $785 LAP 8 Enterprise Resource Planning LAP 9 Manufacturing Execution Systems LAP 10 Manufacturing Management and Simulation

Computer Integrated Manufacturing (CIM) – EtherNet Communications – ZTEC 513

Average time for course completion: 25 hours Investment: $630 LAP 11 EtherNet Operations LAP 12 EtherNet Applications

Motoman 6-Axis Manipulator Arm – ZTEC 519 Average time for course completion: 20 hours Investment: $630 MOD 1 Controller Fundamentals MOD 2 Programming Routines

Motion Control (Servo) Learning System – ZTEC 520

Average time for course completion: 36 hours Investment: $1,155 The Motion Control system teaches students the fundamentals of today’s industrial servo drive systems. Servo drives are the core components to precise positioning in packaging, labeling, conveying and CNC machining environments. The student will learn the theory of servo drive controllers/motor operations. The student will learn hands-on skills to set up, operate, diagnose and troubleshoot motion control elements, drive faults and systems. LAP 1 AC Motion Control LAP 2 Drive Configuration, Tuning and Operation LAP 3 Motion Control System Configuration LAP 4 Motion Control System Programming LAP 5 Position Control LAP 6 Velocity and Current Controls

Motion Control (Servo) Learning System 2 – ZTEC 521

Average time for course completion: 24 hours Investment: $765 The Motion Control 2 system teaches students multi-axis servo drive configurations. Multi-axis servo drives are essential for synchronizing multiple operations in packaging, labeling, conveying, CNC machining environments and warehouse management systems. The student will learn the theory of multi-axis servo drive controllers/ motor operations, camming and synchronized motion. The student will learn hands-on skills to set up, design, configure, program, diagnose and troubleshoot mult-axis motion control systems. LAP 7 Multi-Axis Motion Control Systems LAP 8 Motion Control Camming LAP 9 Synchronized Motion

LAP = Learning Activity Project, a discrete training session that builds on previous learning.

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Schmidt Training and Technology Center at Reading Area Community College

Manufacturing Technology

Local industry has increased need for welders.

NE W!

Welding and metal fabrication is one of the most desired and highest paying trades in American industry. From the basic task of stick and MIG welding to more advanced lessons in TIG, pipe and flux welding, today’s welder must have the skills and knowledge to meet those varying demands. It’s a complex and challenging trade, but the financial rewards and steady work more than compensate. This is a trade that has kept pace with the demands of changing technology. The students who successfully complete this rigorous program will have the opportunity to pursue a welding certification.

Welding Certification Program – ZTEC 392

Investment: $1,500 Designed for the beginning welder, this course provides knowledge (theory), hands-on simulation skills (muscle memory) and practical welding training in the lab. This short-term training program includes: • 30 hours of theory and hands-on simulation training at RACC’s Schmidt Training and Technology Center (self-paced, 1-on-1 training, flexible scheduling) • 60 hours of practical training at Berks or Reading-Muhlenberg Career and Technology Center (instructor led, scheduled class times) Benefits: • Less expensive because simulation practice of the motor skills necessary to achieve successful, sound welds decreases expensive material consumption. • Learn to troubleshoot and perfect welding technique with feedback from the simulator’s graphs/charts. • Learn to weld in a shorter period of time. Theory Topics: • Basic welding components and terms • Types of welds (lap, butt, fillet) • Preparation of materials for welding (cleaning, fitting, clamping) • Effects on a weld from amperage, speed, and arc distance • Proper safety equipment and practices SimWelding Operation Hands-On Simulation Skills: • Set up and operation of the SimWelder • Welder variables (position of bead, travel angle, travel speed, steadiness of travel) • GMAW (MIG) horizontal fillet weld • GMAW (MIG) horizontal butt weld • SMAW (stick) horizontal fillet weld • SMAW (stick) horizontal butt weld • Vertical welds in both GMAW and SMAW • Performance adjustments Practical Training (Berks or Reading-Muhlenberg Career and Technology Center) • Shielded metal arc welding (stick) • Gas metal arc welding (Mig) • Flux-core arc welding • Oxy-fuel cutting and plasma cutting • Gas metal arc welding • Gas tungsten arc welding (Tig) • Shielded metal arc welding pipe

If you have your own welding equipment and want to learn the theory and work on your technique, register just for the SIMWelding portion of the training. ZTEC 377 Investment: $800 32 hours of training at RACC 14 12

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Manufacturing Technology Machine Tool Technology Skilled machinists are always in demand and will be as long as there is a machine to manufacture a product, to assist in agriculture, to construct homes and buildings, to save time and energy, to produce energy and to provide recreation. Machine tool technicians produce precision parts using machine tools such as lathes, drill presses and milling machines. They set up and operate a wide variety of machine tools and have a thorough understanding of the working properties of metals such as steel, cast iron, aluminum and brass. Using their skill with machine tools and their knowledge of metals, machine tool technicians plan and carry out the operations needed to make machined products that meet precise specifications. RACC and Berks Career and Technology Center are partnering to offer both theoretical and hands-on training for machine tool technology that meet the needs of business and also fulfills the requirements for the Machine Tool Technology Apprenticeship Program.

Classes at the Schmidt Training and Technology Center at RACC To register: Type https://www.racc.edu in your web browser (ENTER). At the top of the page, click on the WebAdvisor link. Then click the link for Community Education. Or phone 610.607.6232 or 610.607.6231 to register with VISA, MasterCard or Discover.

Machine Tool Math 1

ZMTT 120 150 – $779 (includes textbook) ZMTT 120 155 – $625 (provide your own textbook) Monday

Starts 1/30

5:00 – 8:00 p.m.

This course provides the machinist/tool and die maker with the information and computational skills needed to attain competence in solving applied problems involving arithmetic, fractions, decimals, powers, roots, English and metric units, tolerance, clearance, interference, fundamental principles of algebra, cutting speed, and application of formulas. (45 hours)

Machine Theory

ZMTT 165 150 – $739 (includes textbook) ZMTT 165 155 – $625 (provide your own textbook)

Local industry has increased need for CNC Machine Operators.

CNC machines are used in the metal, wood, textile and plastic industries to automatically execute a series of machining operations. CNC machine operators need to know how to run a CNC program, not how to design one. The Schmidt Training and Technology Center’s CNC Machine Operator Program covers all the skills operators need, from CNC machine operation to set-up of tooling and fixtures to quality inspection.

CNC (Computerized Numeric Control) Operator Program – ZTEC 528 Investment: $4,235

Topics covered include: • CNC mill, lathe and grinder setup and operation • Tool identification, set-up, use and maintenance • Fixture set-up and operation • CNC troubleshooting and maintenance for operators

NIMS ENDORSED

• Precision measurement and gauging • Print reading • Geometric dimensioning and tolerancing • Machining processes • Statistical process control • Quality and cycle time optimization • CNC program operation

This program provides knowledge (theory), hands-on skills, virtual simulations and onthe-job training. Upon successful completion of the program, the student is eligible to take the NIMS CNC Operator Certification exam; in fact, this training program is recognized by NIMS as the exclusive recommended preparation method for this certification. This short-term training program is offered in partnership by RACC and BCTC and includes: • 100 hours of classroom and hands-on training at RACC Schmidt Technology Center (self directed / flexible scheduling) • 20 hours of lab practical training at Berks Career and Technology Center (instructor led / scheduled classes)

Wednesday

Starts 2/1

5:00 – 8:00 p.m.

This course introduces the student to the machine tool industry and addresses the theoretical aspects of shop safety, hand-tool usage, precision measurement, materials, precision layout and machining preparations. (45 hours)

Blueprint Reading 3

ZMTT 140 150 – $745 (includes textbook) ZMTT 140 155 – $625 (provide your own textbook) Tuesday

Starts 1/31

5:00 – 8:00 p.m.

This advanced blueprint reading course is designed to provide the student with the skills required to interpret complex machine tool industrial drawings. These drawings include: assembly, special feature, multi-scale and relatively complex die, mold and cast part drawings. Prerequisite: ZMTT Blueprint Reading 2. (45 hours)

CNC Fixture Design

ZMTT 265 150 – $865 (includes both textbooks) ZMTT 265 155 – $755 (includes Jig & Fixture Design text only) ZMTT 265 160 – $625 (provide your own textbook) Monday

Starts 2/13

6:00 – 9:00 p.m.

This course covers the design and function of various jigs and fixtures used for the production of consistent tools. Different design features and methods will be discussed. Particular attention will be given to the proper design and construction of fixtures. Prerequisites: ZMTT 106 Engineering Graphics Tool, ZMTT 155 Machine Tool Math 2. (45 hours)

Option for the wood, textile and plastics industries

CNC Operator Program – ZTEC 527 Investment: $3,325

100 hours of training at RACC

15 13

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Manufacturing Technology Wastewater Treatment Classes at the Berks Career & Technology Center West Campus in Leesport

Please contact BCTC at 610-743-7630 to register for the following classes.

Intro to Metalworking (RACC course number MTT 151) Wednesday

Starts 1/4

5:00-9:15 p.m.

This course is designed to provide the machinist/tool and die maker student with an introduction to the machining industry. Theoretical and practical aspects of shop safety, hand tool usage, precision layout, using precision measuring instruments accurately, using taps and dies, files, reamers, and identify and using the appropriate materials. Students are prepared to take the National Institute of Metalworking Skills (NIMS) Level I certification in layout and bench work.

Advanced CNC Turning (RACC course number MTT 276) Thursday

Starts 1/26

5:00-9:15 p.m.

This course is designed to teach the student manual part programming for Computerized Numerical Control (CNC) lathe and turning applications. Included in this course is the practical operation of the CNC turning center. It is designed for students who plan to enter the machining industry or need to update their skills in Computerized Machining. Students are prepared to take the National Institute of Metalworking Skills (NIMS) level II certification in CNC lathe operation.

Wastewater Treatment Plant Operator Training Program Reading Area Community College offers a 180-hour certification program designed to prepare new operators for licensing in the high-demand field of wastewater treatment plant operators. The curriculum for the program was developed by the Pennsylvania Department of Environmental Protection (DEP). Start to finish, this program offers all the necessary instruction, coursework, hands-on training, and module exams necessary to prepare for the DEP’s operator certification exam. Combining this program with work at a local treatment facility will prepare participants for licensing. The program utilizes DEP-approved curriculum that is taught by certified operators and other qualified instructors. The program combines coursework, hands-on training in labs, onsite visits to facilities with classroom components, interactive class discussion with current certified operators, out-of-class assignments (yes, there is homework!), and module-end exams. All this is to prepare students to take the comprehensive, proctored certification exam provided by the DEP at RACC.

Topics Include • General safety • Ethics and regulations • Monitoring, reporting and recordkeeping • Laboratory basics and process control • Maintenance

• General administration • Applied math • Applied biology • Standard operating procedures • Basics of written communication • Drinking water-specific topics • Wastewater-specific topics

Classes are held Tuesday and Thursday evenings. New round of classes starts in August.

For details, contact Nancy Sharp by phone at 610-372-4721 ext 5176 or by e-mail at nsharp@racc.edu 16 14

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Workforce Development How To Deliver Quality Customer Service ZBUS 318 110

Wednesday, February 29

1:00 – 4:00 pm

Investment: $109 Customer service skills have a direct impact on profits, and quality service to customers brings repeat business. This critical relationship is the cornerstone to any organization’s success. Each customer must feel valued and this is the competitive edge needed in today’s marketplace. Our workshop will look at ways to enhance customer relations and exceed their expectations by: • Dealing with different personality styles • Learning the key elements in e-mail, voice mail and telephone etiquette • Managing difficult customers • Improving listening skills • Taking ownership of outcomes

Being a Team Player ZBUS 207 110

Wednesday, April 11

8:30 – 11:30 am

Investment: $109 While the old saying may go “There’s no ‘I’ in team,” a team is made up of individuals. What does it mean to be a member of a team in today’s workplace? What is the individual’s responsibility to the team and, likewise, what is the team’s responsibility to the individual members? This three-hour workshop will look at such team issues as accountability, motivation and team-player styles.

Conflict Resolution ZBUS 278 110

Wednesday, April 4

1:00 – 4:00 pm

Investment: $109 Conflict exists in every work environment. If conflict is handled correctly, it can lead to personal and professional growth. This program will look at possible causes of conflict, how to implement preventive measures, and the process to resolve conflict effectively and in a timely manner. • The step-by-step process to resolve conflict • The causes of conflicts in the work place and how to manage them • How to use active listening to diffuse the conflict • How body language can contribute to conflict • How to deal with emotions and perceptions

Effective Verbal Communication: Principles and Practical Skills ZBUS 206 110

Tuesday, April 3

8:30 – 11:30 am

Investment: $109 Having trouble saying what you mean? Are other people not hearing what you thought you were saying? Good communications skills can be learned. This three-hour workshop will provide techniques for active listening, giving clear directions and providing appropriate reactions to other people’s comments.

Improving Written Communications ZBUS 277 110

Tuesday, February 14

8:30 – 11:30 am

Investment: $109 This workshop will provide the foundation to writing effective and complete business communication to all types of audiences. Business communications includes letters, interoffice memorandums, and emails. The program will review the basic grammar and proofreading skills and cover how to write “complete” communications to ensure you are writing what you mean. Participants will overcome their writing roadblocks and gain confidence in their writing skills. • Review of proofreading skills, grammar and punctuation • When to use different types of business correspondence • How to write letters that contain relevant information • How to use the right tone in correspondence • How to write in a manner that is clear, concise and to the point • How to organize your thoughts on paper in order to produce complete and effective business correspondence

On Your Mark! Get Set! Lead! Introductory Leadership Seminar ZBUS 331 110

Thursday, March 1

9:00 am – 4:00 pm

working lunch Investment: $390 Are you leading a team for the first time but you have little formal leadership training? Want to make your job easier? Attend this introductory leadership seminar, which introduces participants to fundamental leadership theories and concepts that will enable them to succeed as leaders. Participants will discuss leadership concepts such as leading by example, influencing team members, characteristics and responsibilities of effective leaders, effective communication and ethical leadership. Utilizing common workplace leadership scenarios, small group discussions and both individual and group exercises, leaders will learn what it takes to be a successful leader. Participants will complete their own personalized Leadership Action Plan that will help them become a more effective leader. Participants will also receive a take-home leadership desktop reference card.

Positive Attitude/Overcoming Negativity in the Workplace ZBUS 247 110

Wednesday, March 7

8:30 – 11:30 am

Investment: $109 Is your glass half empty or half full? If you see the glass as half empty but want to learn how to see it as half full, this seminar can provide tips on how to move from a negative attitude to a positive one. Perhaps you have a positive attitude, but you work with a negative person and want to learn how to deal with negative people. This seminar will provide strategies for how to maintain that positive attitude when hearing a constant litany of what is wrong with the world starts to get you down. You will learn techniques for coping with the negative person and ways to develop a more positive workplace. This seminar will give new enthusiasm to your work and a healthier outlook on how to start turning things around.

Time Management: Improving Your Effectiveness ZBUS 208 110 ZBUS 208 115

Friday, March 9 Thursday, April 26

8:00 am – 12:00 pm 8:00 am – 12:00 pm

Investment: $155 Why do some people seem to get more out of a 24-hour day than others? Does time master you, or do you master time? Learn the skills to help you control this limited resource. Participants will complete a time-mastery profile to determine their developed and undeveloped skill levels in such areas as attitudes, goals, priorities, planning and interruptions.

Interviewing Skills ZBUS 343 110

Thursday, April 19

9:00 am – 4:30 pm

working lunch Investment: $390 Are you planning to hire new employees in the next year? Do you have new people in positions with hiring responsibility? Make sure that all people involved in the interview process know the basic skills required for the interview process, the types and purpose of interview questions, and the techniques for individual and panel interviews. This oneday seminar also provides practical experience in an interview situation. 15

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Workforce Development Sales Techniques: Ask, and ye shall sell ZBUS 345 110

Wednesday, March 21

NE W! 8:00 am – 12:00 pm

Investment: $150 Fats Waller said it right: “Find out what they like, and how they like it, and let ‘em have it just that way!” How do you find out what your customers want? Ask them! Learn how to home in on your customers’ needs and how to build a good relationship that helps you close more deals. Topics include: • The open and shut case: The ears vs. the mouth •The different types of questions and where they lead • Heed ‘em or weep: Your customers’ cues • Question, don’t interrogate! • The critical difference between answers, explanations and excuses. Which are you providing? • Promises kept, promises broken. • What are you really selling? NE W!

Culture Clash Over Sexual Harassment ZBUS 346 110

Wednesday, April 18

8:00 am – 12:00 pm

Investment: $150 Is that a budding romance among employees — or a lawsuit in the making? You may know exactly where the boundaries lie, but immigrants may not be aware of American norms and laws governing sexual harassment in the workplace. This no-nonsense workshop explains what constitutes sexual harassment, why it is forbidden, what your company’s policy is — and why everybody is better off respecting others. While acknowledging different cultural norms, the workshop will underscore that they have no bearing on behavior in the American workplace. Topics include: • What is illegal? Words? Actions? Touching? • Are men the problem? • Why is it illegal? • When is it just fun? • Dating co-workers — is that a problem? • A matter of principle • What are the consequences? NE W!

Get a Grip on Diversity ZBUS 347 110

Wednesday, May 16

8:00 am – 12:00 pm

Investment: $150 A Spanish proverb warns that, “Those who embrace too much hold nothing tightly.”That can be said of the word Latino, which embraces a huge variety of people who live and work in the United States. It includes people descended from the founders of our states and our country, others who have only recently arrived from other Latin American or Caribbean countries, and just about every possible combination in between. Topics include: • What it is: modern Latin America and the Caribbean • What it isn’t: Stereotypes about the region and its people • Language and education issues • The immigrant stream: torrents, ripples and pools

Other Training Topics Available • Benchmarking: Setting the Bar • Change Management: Dealing Well with Transitions • Change Strategy for Managers • Communication Skills for Customer Service • Customer Service: Getting Results through Influence Strategies • Dealing with the Different Generations • Emotional Intelligence • Heads Up! Better Thinking under Stress • Keeping Score: What’s Important • Lead & Succeed: A Framework for Success 16

• Mastering Email Productivity • Metrics: What and How to Measure • OSHA 10-Hour Training for General Industry • Planning 101 • Preparing for Critical Vacancies in Your Workforce • Productive Meetings for Managers • Quality 101 • Teambuilding Boot Camp • Telephone Etiquette • Training Tips for Subject-Matter Experts

Spanish for Industry, Manufacturing and Warehousing This training program is intended for non-Spanish-speaking employees, supervisors and managers who wish to communicate directly with Spanish-speaking employees in the workplace. The course focuses on the following areas: • introductory social skills • employment issues (hiring and dismissal, basic job orientation, etc.) • safety issues • work rules • site supervision • forklift, loading and unloading operations • time, speed and quantity expressions. The goal of Spanish for Industry, Manufacturing and Warehousing is to train participants in the use of functional Spanish language skills in order to better manage their Spanish-speaking employees regarding employment, medical and safety issues, as well as issue commands specific for industrial sites, manufacturing plants and warehouses. This improved communication ability will create a more efficient and safer workplace and will promote better employer/ employee relations. This program is based on the Minimum Spanish for Maximum Communication™ principle developed and perfected by Command Spanish®, Inc. Program Objectives Participants are only instructed in language pertinent to their specific job needs in a highly interactive, situation-based classroom. Upon completion, participants will be able to use Spanish to do any or all of the following:

No prior knowledge of Spanish is required. No grammar to learn! Other Industry Programs Available:

• Spanish for Requesting Personal Information and Data • Spanish for Banking • Spanish for Custodial and Maintenance Supervisors • Spanish for Hotel and Motel Staff • Spanish for Nursing • Spanish for Office Personnel • Spanish for the Physician’s Office • Spanish for the Workplace • Survival Spanish for Law Enforcement Officers • Survival Spanish for Paramedics and EMTs And more!

• greet and compliment employees • express numbers, measurements, and fractions • assist with employment and scheduling issues • control safety and medical situations • issue commands for general and specific industry, manufacturing and warehouse tasks. This course may be tailored to your needs and interests. Its flexible format allows it to be given in a variety of configurations and for variable hours. Cross-cultural information may also be addressed briefly within the course or as a separate 8-hour cross-cultural course, Supervising Spanish-Speaking Employees.

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Business Solutions Spanish for Business Command Spanish for Office Personnel ZBUS 342 050

Fri., Feb. 3, & Fri., Feb. 10

8:30 am – 12:30 pm

ZLAN 202 662

Wednesdays, March 7-28

6:00 – 9:00 pm

NE W!

Investment: $195 This interactive program provides training in the language used in an office setting to carry out routine interactions not only with Spanish-speaking clients and customers but also with employees. The 8-hour course focuses on the following procedures: receiving clients and visitors, making appointments, gathering basic personal data, and telephone etiquette. The goal is to prepare non-Spanish-speaking office workers (secretaries, receptionists, clerks, etc.) with specific, functional, Spanish-language skills, so that they may more professionally and conveniently assist their Spanish-speaking customers, clients and employees with routine transactions, and thereby promote better relations. No prior knowledge of Spanish is necessary. Tuition includes student manual with audio CDs. NE W! Command Spanish for the Workforce Investment: $195 If you have Spanish-speaking employees in your workplace who speak limited English or no English, then you need Spanish for the Workforce. This comprehensive program focuses on such topics as: the hiring process, work schedules and pay, work rules and regulations, and safety issues. Class is customized for registered students. Tuition includes student manual with audio CDs.

W at c h y o u r m a i l f o r y o u r i n v i tat i o n t o t h i s s e r i e s o f i n t e r a c t i v e w o r k s h o p s .

NEW!

Boost Your

These monthly workshops are aimed at increasing the skills of your manufacturing technicians and therefore improving the

Employees’ Skills to

Boost Your

bottom line of your organization. These 90-minute sessions will be of special interest to industrial operations, engineer-

Bottom

ing, and maintenance supervisors and managers. Workshop topics to date have included the value of systematic trouble-

Line

shooting, enhanced techniques for leveling and aligning motors, and using appropriate measuring tools. Because these sessions provide hands-on opportunities for participants, seating will be limited. No charge to attend, but reservations are required. To save your seat in the session, contact Darlene Sanders at dsanders@racc.edu or 610-372-4721 x5121. 17

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Business Solutions Fundamentals of Project Management – ZBUS 211 ZBUS 211 110

Monday, March 26

9:00 am – 4:30 pm

(working lunch) Investment: $390 per registrant Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time and cost constraints. This course will provide participants with an overview of the fundamentals of project management as defined by the Project Management Institute (PMI®) and as practiced by the course facilitators, who have a unique combination of industry, consulting, education and training experience.  They are certified by PMI as Project Management Professionals. The course will be interactive and require participation to be effective. Participants are encouraged to immediately apply the techniques, templates and learnings to projects that are part of their current workload and are asked to bring current project information and examples with them, if possible.

Intro to MS Project – ZCOM 235 ZCOM 235 110

Outcomes At the conclusion of this course, the participants will be able to manage simple projects using MS Project by: • Entering project tasks, resources and man hours • Tracking tasks and entering completion percentages • Running simple reports using filters • Formatting and printing views and reports • Understanding the additional functionality of MS Project 2010 Session Activities The session will include interactive lectures, discussions and guided application of the project management concepts and the software tool. Included Materials • Step By Step: MS Project 2003: one copy and one CD for each training participant • Copies of the Project Management Body of Knowledge (PMBOK®) will be available for the training audience to peruse • Facilitators’ copies of additional project management books (as appropriate) • Links to additional sources of project management expertise will be available

Other Training Topics Available

Activities Activities will include interactive lectures, discussions and guided application of the concepts as they are introduced. Participants will be asked to share their work to obtain feedback. Included Materials • Copies of facilitators’ slides, templates, case studies and exercises • Copies of Project Management Body of Knowledge (PMBOK®) will be available for participants to review • Facilitators’ copies of additional project management books (as appropriate) • Links to additional sources of project management expertise

“Thank you for the opportunity to take part in the manufacturing technology training program in the Schmidt Training & Technology Center. I enjoyed every session and respect the knowledge of your instructors. I spent most of the time with Tom Seaman; he has made the learning very easy and explained each session in a way that was easy to understand. I already miss the weekly association and interaction. I have had a chance to refresh a lot of areas in my maintenance career. Thank you.” —Barry Steffy, East Penn Manufacturing 18

9:00 am – 4:30 pm

Outline • Getting started with MS Project 2010 • Creating a task list • Setting up resources • Formatting and printing your plan • Tracking progress on tasks • What’s new in MS Project 2010

Outline • Introduction to Project Management • The Project Management Environment • The Project Management Process – Planning • The Project Management Process – Controlling and Monitoring • The Project Management Process – Executing • The Project Management Process – Closing Outcomes At the conclusion of this course, the participants will be able to: • Describe the benefits of project management for themselves, their team, their functional group and their company. • Describe the project management process groups and how they apply to their projects. • List common elements of a project plan. • Develop a work breakdown structure and describe its uses and benefits. • Suggest improvements that could be made to enhance their projects in the areas of initiating, planning, controlling, monitoring and executing projects. • Identify skills that are essential for successful project teams. • Identify good business practices with regard to scope, schedule, cost and quality control. • Begin to understand the impacts of scope and schedule changes. • Understand the impacts of inadequate documentation and handoff.

Wednesday, March 28

(working lunch) Investment: $390 per registrant This course will provide an overview of the basics of MS Project. The one-day course will be hands-on and will provide experience using MS Project on a mock project. Participants should have good familiarity with MS Office products before attending this course.

Process Mapping Introduction to Statistical Analysis –Introduction – to Statistical Concepts and Sample and Population Distributions –Application – of Statistical Variability and Standard Deviation –Graphical – Approach to Statistical Data Analysis –Statistical – Application of Control Charts Advanced Statistical Analysis and Design of Experiments –Hypothesis – Testing of Statistical Data –Application – of Analysis of Variance In Experiments –Weibull – Analysis and Sudden-Death Testing

Contact Information Manufacturing Technology Programs Business Solutions

Bonnie Spayd

Workforce Development Programs Information Technology Programs WEDnetPA PA WIN Customized Job Training

Nancy Sharp

bspayd@racc.edu 610-607-6207

nsharp@racc.edu 610-372-4721 ext 5176

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Information Technology Microsoft Word 2007 – Level 2

Software Training Learn best by doing: hands-on computer training led by instructors with real-world experience.

Computer Keyboarding ZCOM 261 060 ZCOM 261 040

Sat T

1/28 – 3/3 (6 weeks) 3/6 – 4/10 (6 weeks)

8:30 – 10:30 am 4:00 – 6:00 pm

Investment: $220 Memorize the keyboard and learn other keyboarding basics. This class is for the beginner and those who would like to reacquaint themselves with the keyboard. You do not need to be a computer expert to take this course.

Introduction to Personal Computers ZCOM 200 040 ZCOM 200 060

M 1/23 – 2/20 (5 weeks) Sat 1/28 – 2/25 (5 weeks)

4:00 – 6:00 pm 8:00 – 10:00 am

Investment: $195 If you are a new computer user, this course is for you.Course content includes computer start-up, running programs, menus, basic computer concepts, file management and information about storage media.

Windows 7 ZCOM 338 040

3/5 – 4/2 (5 weeks)

4:00 – 6:00 pm

Investment: $195 Learn how to unleash the power of Windows’ latest operating system. Understand using gadgets, switching users, controlling program windows, working with the win 7 taskbar, multitasking, storing files and file management, using the control panel.

Introduction to Microsoft Office 2007 ZCOM 266 040

1/26 – 2/23 (5 weeks)

4:00 – 6:00 pm

Investment: $195 An introductory course designed to introduce and teach the fundamental skills required to use the basics of the Microsoft Office Professional software. Course content includes a look at Windows and four of the components of the suite, including Word, Excel, Access and PowerPoint.

Microsoft Word 2007 – Level 1 ZCOM 202 040 ZCOM 222 050 ZCOM 222 055 ZCOM 202 065

T T T Sat

1/24 – 2/21 (5 weeks) 1/24 – 1/31 (2 weeks) 4/10 – 4/17 (2 weeks) 4/14 – 4/28 (3 weeks)

4:00 – 6:00 pm 8:30 am – 12:30 pm 8:30 am – 12:30 pm 8:30 am – 12:00 pm

Investment: ZCOM 202 040 – $195 ZCOM 222 050 and 055 – $185 Students will investigate the many facets of this word-processing package. Course includes creating and formatting, editing, and moving and printing text and mail merge. Prerequisite: Introduction to the Personal Computer or knowledge of PC operations.

ZCOM 244 050 ZCOM 203 040 ZCOM 244 055 ZCOM 203 065

T T T Sat

2/14 – 2/21 (2 weeks) 3/6 – 4/3 (5 weeks) 5/1 – 5/8 (2 weeks) 5/5 – 5/19 (3 weeks)

8:30 am – 12:30 pm 4:00 – 6:00 pm 8:30 am –12:30 pm 8:30 am –12:00 pm

Investment: ZCOM 244 050 and 055 – $185 ZCOM 203 040 and 065– $195 This course builds on the introductory MS Word Course. Course content includes working with tables, using clip art, drawing objects, creating columns, inserting files, using styles and outlines, and organizing long documents.

Microsoft Excel 2007 – Level 1 ZCOM 204 040 ZCOM 237 050 ZCOM 204 060 ZCOM 237 055 ZCOM 204 065

W Th Sat Th Sat

1/25 – 2/22 (5 weeks) 1/26 – 2/2 (2 weeks) 1/28 – 2/11 (3 weeks) 4/12 – 4/19 (2 weeks) 4/14 – 4/28 (3 weeks)

4:00 – 6:00 pm 8:30 am – 12:30 pm 8:30 am –12:00 pm 8:30 am –12:30 pm 8:30 am –12:00 pm

Investment: ZCOM 204 040, 060 and 065 – $195 ZCOM 237 050 and 055– $185 Learn the basics of Excel. Course content includes exploring the Excel desktop, editing, and formatting a worksheet. Prerequisite: Introduction to the Personal Computer or knowledge of PC operations.

Microsoft Excel 2007 – Level 2 ZCOM 259 050 ZCOM 259 040 ZCOM 259 060 ZCOM 259 055 ZCOM 259 065

Th W Sat Th Sat

2/16 – 3/1 (3 weeks) 3/7 – 4/11 (6 weeks) 3/3 – 3/17 (3 weeks) 5/3 – 5/17 (3 weeks) 5/5 – 5/19 (3 weeks)

8:30 am –12:30 pm 4:00 – 6:00 pm 8:30 am – 12:30 pm 8:30 am – 12:30 pm 8:30 am – 12:00 pm

Investment: $220 A course building on knowledge gained from previous experience with Excel software. This course is designed to teach essential skills in a more detailed fashion to improve proficiency using Excel software. Course content includes more advanced editing features, creating formulas and links, and using graphics in the worksheet. Prerequisite: Introduction to Excel

Microsoft Access 2007 – Level 1 ZCOM 206 040 ZCOM 206 060 ZCOM 206 050

T Sat T

1/24 – 2/21 (5 weeks) 1/28 – 2/11 (3 weeks) 2/28 – 3/13 (3 weeks)

4:00 – 6:00 pm 8:30 am –12:00 pm 8:30 am –12:00 pm

Investment: $195 An introductory course designed to teach the fundamental skills for using Access software. Course content includes designing and creating databases, sorting and selecting records, and generating reports. Prerequisite: Introduction to the Personal Computer or knowledge of PC operations.

Microsoft Access 2007 – Level 2 ZCOM 247 060 ZCOM 247 040 ZCOM 247 050

Sat T T

3/3 – 3/17 (3 weeks) 3/6 – 4/10 (6 weeks) 3/20 – 4/3 (3 weeks)

8:30 am –12:30 pm 4:00 – 6:00 pm 8:30 am –12:30 pm

Investment: $220 This course is a continuation of the Introduction to Microsoft Access course. Course content includes more specifics about designing and creating database, sorting and selecting records, and generating reports. It also includes working with graphs, embedding and linking objects, creating macros and programming command buttons.

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Information Technology Outlook 2007 ZCOM 253 050

3/29 – 4/5 (2 weeks)

8:30 am – 12:30 pm

3/8 – 3/22 (3 weeks)

8:30 am – 12:00 pm

Investment: $185 A course designed to teach the skills required to utilize Microsoft Outlook as a desktop information management system. Course content includes managing a calendar, a contact list, and sending or receiving email.

PowerPoint 2007 ZCOM 212 050

Investment: $195 Learn how to create a presentation from a template or from new material; basic layout; colors that work best; how to use the variety of slide views provided in the program; how to import clip art or photographs; how to use the drawing tools; how to create a simple chart or organizational chart.

Website Design & Maintenance ZCOM 211 040 ZCOM 211 060

T Sat

1/24 – 2/21 (5 weeks) 1/28 – 2/25 (5 weeks)

4:00 – 6:00 pm 8:00 – 10:00 am

Investment: $240 Learn how to create web pages with HTML 4.0 and CSS. Design pages using forms, tables, frames and cascading style sheets. Develop the skills to optimize web pages and graphics for faster downloads. Learn how to buy a domain name, FTP and host your website and submit it to search engines. Maintain your web content with ease.

Introduction to Adobe Dreamweaver CS4 ZCOM 220 040

3/6 – 4/3 (5 weeks)

4:00 – 6:00 pm

Investment: $240 Discover for yourself why Dreamweaver is becoming one of the more popular professional Web development tools being used throughout the web design industry. In this class, you will learn the basic skills needed to create professional-looking web pages. While learning the basic structure of Dreamweaver, you will also learn to recognize the components of a Dreamweaver document and the commands used to create them, how to create text layouts, place images, build tables and forms, apply color, utilize JavaScript behaviors, and more.

Photoshop CS5 – Intro ZCOM 214 040 ZCOM 214 060

M Sat

1/23 – 2/20 (5 weeks) 1/28 – 2/25 (5 weeks)

4:00 – 6:00 pm 1:00 – 3:00 pm

Investment: $240 Course will emphasize basic composing and manipulation of various media images and typeface. Class exercises will utilize Photoshop’s primary image editing tools: Tool Box, Selections, Masks, Layers, Channels, Color Adjustment, Transformation Tools, Filters and Blending Modes. Proper techniques for scanning images and importing the material into a graphics program for manipulation and basic design layout will also be taught.

Photoshop CS5 – Advanced ZCOM 246 040

3/5 – 4/2 (5 wks)

4:00 – 6:00 pm

Investment: $240 Course will emphasize basic composing and manipulation of various media images and typeface. Class exercises will utilize Photoshop’s primary image editing tools:Tool Box, Selections,Masks, Layers, Channels, Color Adjustment,Transformation Tools, Filters and Blending Modes. Proper techniques for scanning images and importing the material into a graphics program for manipulation and basic design layout will also be taught. Prerequisite: Intro to Adobe Photoshop

AutoCAD 2011 ZVOT 257 110

1/31 – 4/17 (12 weeks)

6:00 – 9:00 pm

Investment: $750 For the new AutoCAD user who needs comprehensive training in AutoCAD. Create, edit, and publish drawings with AutoCAD 2010. No previous CAD experience necessary. Drafting, design or engineering experience a plus. Prerequisite: Working knowledge of the Windows-based operating system preferred.

QuickBooks Pro 2010: The Basics ZCOM 232 040 ZCOM 232 060

M Sat

1/23 – 2/20 (5 weeks) 1/28 – 2/25 (5 weeks)

4:00 – 6:00 pm 11:30 am – 1:30 pm

Investment: $195 This introductory course assists the small or home-based business owner in getting up and running with the QuickBooks program. From creating a sample company, to entering Vendors, Customers, Inventory, Banking, and Invoicing, this course sets the groundwork for understanding how you can manage your business tasks better with QuickBooks. Prerequisite: Understanding the basic principles of using the computer.

QuickBooks Pro 2010: Beyond the Basics ZCOM 233 040

3/5 – 4/2 (5 weeks)

4:00 – 6:00 pm

Investment: $195 Beyond the Basics delves further into more of the features of this program, such as working with physical inventory, using the payroll function, working with Balance Sheet Accounts,working with the Behind the Scenes processes, customizing, and closing your QuickBooks files for year-end processing.

Additional Software Training Microsoft Project See an IT course you want to offer your employees, but it’s not listed for a day or time that’s convenient for your operations?

Call about custom classes that fit your schedule. Training provided in MS Office—Word, Excel, Access, PowerPoint, Outlook—in both 2003 and 2007 applications.

Contact: Guv Bhogal at 610-607-6206 or gbhogal@racc.edu

Program for Business and Industry Performance and Growth

Winter/Spring 2012

Information Technology A+ Series: IT Essentials IT Essentials: PC Hardware and Software covers the fundamentals of PC computer technology, networking, and security, and also provides an introduction to advanced concepts. IT Essentials: PC Hardware and Software is a hands-on, e-learning solution with an emphasis on practical experience to help students develop fundamental computer skills, along with essential career skills. This curriculum also helps students prepare for the CompTIA A+ certification. Course Description The IT Essentials courses is designed for students who want to pursue careers in IT and students who want to gain practical knowledge of how a computer works. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Students will also be able to connect to the Internet and share resources in a network environment. Additional topics covered include laptops and portable devices, wireless connectivity and basic implementation skills, Voice over Internet Protocol (VoIP), security, safety and environmental issues, applied network configuration and troubleshooting skills, and communication skills. Hands-on lab activities are essential elements that are integrated into the curriculum. Labs are designed to supplement learning and provide “hands-on” experience with physical equipment.. Prerequisite: general knowledge of the use of a computer

IT Essentials- Fundamentals

– ZCOM 336 Approximate time to complete: 450 hrs (includes 100 hours of lab time) Investment: $2,275

IT Essentials- Advanced

– ZCOM 337 Approximate time to complete: 450 hrs (includes 100 hours of lab time) Investment: $2,275

Which Curriculum is Right for Me: CCNA® Discovery or CCNA® Exploration? CCNA® Discovery has the following features: • Designed for students with basic PC usage skills • Offers a hands-on, career-oriented approach to learning networking that emphasizes practical experience • Maps more directly to everyday experiences with networks and covers key networking concepts according to the types of environments students may encounter, ranging from small office or home office (SOHO) networking to more complex enterprise environments • Includes activities that emphasize networking implementation • Teaches applied skills to help students prepare for entry-level ICT careers • Excellent for students who are new to the IT field, with little or no prior IT experience • Taught in a blended learning environment with no scheduled lecture times. Students meet with the instructor by appointment to review concepts and perform labs. • Classes can start any time CCNA® Exploration has the following features: • Excellent for students who have IT experience, either in networking or non-networked environments, who want to continue their education or gain in-depth networking experience • Designed for students with advanced problem solving and analytical skills • Designed to allow students to learn skills in a more rigorous, comprehensive, theoretical and practical way • Presents an integrated and comprehensive coverage of networking topics, from fundamentals to advanced applications and services • Includes highly complex and challenging handson labs • Taught in a hybrid environment with lectures presented via webcasts and scheduled lab times.

Can both programs get me to my CCNA® certification? Yes, both programs align to the CCNA certification. The goal is the same, the paths to that goal are different. The CCNA® Discovery and CCNA® Exploration curricula teach the same applied skills but present the information in different ways to appeal to both student segments. Still not sure which curriculum is right for you? Visit http://www.cisco.com/web/learning/netacad/course_catalog/newCCNA.html to learn more with the CCNA curricula guide Contact Guv Bhogal: 610.607.6206 or email Guv at gbhogal@racc.edu.

Monday & Thursday 9 am - 5 pm

Hardware Lab Hours Winter/Spring 2012

Tuesday & Thursday 5 pm - 9 pm

Wednesday 12 pm - 9 pm

Saturday 8 am - 12 pm

Winter/Spring 2012

Schmidt Training and Technology Center at Reading Area Community College

Information Technology Cisco Networking Academy® CCNA® Discovery

CCNA® Exploration

The Discovery curriculum provides foundational networking knowledge, practical experience, and opportunities for career exploration to help students prepare for entry level careers in IT and networking. The curriculum offers a hands-on approach to learning, and uses interactive tools and easy-to-follow labs to help students learn the general theory needed to build networks. Pre-requisite: basic PC skills. Students learn the technical skills and soft skills needed to succeed in entry-level networking professions such as a network installer, help desk technician, pre-sales support technician, or network technician. The CCNA Discovery curriculum prepares students for two different Cisco certification exams: Cisco Certified Entry Network Technician (CCENT) or Cisco Certified Network Administrator (CCNA). CCNA® Discovery curriculum consists of four courses, each a prerequisite for the next course. Networking for Home and Small Business – ZCOM 404 Approximate time to complete: 240 hours (includes 40 hours of lab time) Investment: $900 Working at a Small-to-Medium Business or ISP – ZCOM 405 Approximate time to complete: 300 hours (includes 40 hours of lab time) Investment: $900

Introducing Routing and Switching in the Enterprise – ZCOM 406 Approximate time to complete: 300 hours (includes 40 hours of lab time) Investment: $900

Students learn the basics of routing, switching, and advanced technologies to prepare for the CCNA certification and entry-level networking careers. The Cisco CCNA® Exploration curriculum provides a comprehensive overview of networking, from fundamentals to advanced applications and services. This course emphasizes theoretical concepts and practical application, while providing opportunities for students to gain the skills and hands-on experience needed to design, install, operate, and maintain networks in small-to-medium businesses, as well as enterprise and service provider environments. CCNA Exploration offers in-depth theory, challenging labs, and a detailed overview of protocol operations. It is designed for students with advanced problemsolving and analytical skills, such as working professionals who would like to advance their careers or gain certification. CCNA® Exploration curriculum is composed of four courses, each 70 hours Network Fundamentals – ZCOM-400 (10 weeks)

Prerequisite for the other three courses. Investment: $900

Routing Protocols and Concepts – ZCOM-401 (10 weeks)

Investment: $900

LAN Switching and Wireless – ZCOM-402 (10 weeks)

Investment: $900

Accessing the WAN – ZCOM-403 (10 weeks)

Investment: $900

Designing and Supporting Computer Networks – ZCOM 407 Approximate time to complete: 300 hours (includes 40 hours of lab time) Investment: $900

NEW!

CCNA® Security

Security and risk management skills are among the most highly sought after skills in networking. Organizations around the world are experiencing a shortage of qualified IT candidates with the specialized knowledge and skills needed to administer devices and applications in a secure infrastructure, recognize network vulnerabilities, and mitigate security threats. The Cisco® Networking Academy® CCNA® Security course provides a next step for individuals who want to enhance their CCNA-level skill set and help meet the growing demand for network security professionals.The curriculum provides an introduction to the core security concepts and skills needed for the installation, troubleshooting, and monitoring of network devices to maintain the integrity, confidentiality, and availability of data and devices.

ZCOM 408 T & Th 72 hours - 2 nights/week for 12 weeks

Hardware Lab Hours Winter/Spring 2012

Monday & Thursday 9 am - 5 pm Tuesday & Thursday 5 pm - 9 pm

Wednesday 12 pm - 9 pm Saturday 8 am - 12 pm

6:00 – 9:00 pm

Investment: $1,100 Upon completion of the CCNA Security course, students will be able to: • Describe the security threats facing • Mitigate common Layer 2 attacks modern network infrastructures • Implement the Cisco IOS firewall • Secure network device access feature set • Implement AAA on network devices • Implement the Cisco IOS IPS feature set • Mitigate threats to networks using ACLs • Implement site-to-site IPSec VPNs • Implement secure network • Administer effective security management and reporting policies 19

Registration Form This form may be duplicated for additional registrations.

Reading Area Community College www.racc.edu

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Workforce and Economic Development/Community Education Registration Form PLEASE PRINT LEGIBLY in blue or black ink.

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DATE OF BIRTH:

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PLEASE SUBMIT A PHOTO COPY OF YOUR PERMANENT RESIDENT CARD WITH YOUR REGISTRATION FORM.

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The following information will be used solely for reporting purposes. This information will not be used for admission purposes.

GENDER: Male Female IS ENGLISH YOUR FIRST LANGUAGE? Yes No ETHNICITY: (check one) Hispanic/Latino Non‐Hispanic/Non‐Latino RACE: (check one or more) American Indian/Alaska Native Asian Black/African American Native Hawaiian/Other Pacific Islander White Revised 12/9/10 What is your father’s highest level of education? What is your mother’s highest level of education?

Some High School Some High School

High School High School

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***Tuition payment must be paid at the time of registration.*** If the College withdraws a course, your tuition will be refunded in full. Instructor substitutions may be made in emergencies and at the discretion of RACC. Written refund requests must be received one week before classes begin. No refunds will be issued after this date. Please allow 2 – 3 weeks for a refund. Mail registration to: Office of Community Education, Reading Area Community College, P O Box 1706, Reading, PA 19603 Register in person at Schuylkill Hall, RACC, 111 Riverfront Drive, Reading, PA, 3rd floor reception desk or register by phone with VISA, Master Card, or Discover, or by phone at (610) 607‐6231 or (610) 607‐6232, Monday and Thursday 8:00 am – 4:30 pm; Tuesday and Wednesday 8:00 am – 6:30 pm; Friday 8:00 am – 4:00 pm.

PLEASE COMPLETE PAGES 1 AND 2.

Reading Area Community College www.racc.edu

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RACC ID #: Reading Area Community College www.racc.edu Page 2 of 2 T E RACC ID #: Workforce and Economic Development/Community Education ‐ STTC Registration Form Reading Area Community College www.racc.edu Page 2 of 2 PLEASE PRINT LEGIBLY in blue or black ink. T E Workforce and Economic Development/Community Education ‐ STTC Registration Form PLEASE PRINT LEGIBLY in blue or black ink.

FULL LEGAL NAME:

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Who is responsible for payment? Check one: Individual Company Other organization Who is responsible for payment? Check one: If sponsored by company or other organization, please provide contact information: Individual Company Other organization Company/ Contact If sponsored by company or other organization, please provide contact information: Organization Name: Person: Company/ Contact Organization Name: Person: Phone e‐mail (if known) Phone Address: Street

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I authorize Reading Area Community College (RACC) to release a copy of my competencies, evaluation and attendance records to my State ZIP employer and prospective employers who request training information. Additionally, I authorize RACC to release any and all I authorize Reading Area Community College (RACC) to release a copy of my competencies, evaluation and attendance records to my information necessary to secure payment on my behalf to any funding source. employer and prospective employers who request training information. Additionally, I authorize RACC to release any and all information necessary to secure payment on my behalf to any funding source.

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Program for Business and Industry Performance and Growth

Tap into available training assistance and industry partnerships Because its staff is involved with a number of local, regional and state workforce and economic development endeavors, RACC is tuned into various opportunities for companies to get assistance with their training programs.

Workforce and Economic Development Network of Pennsylvania (WEDnetPA) The Commonwealth has created the opportunity for companies to train new and existing employees through two programs dedicated to updating and improving the skills of employees and enhancing these companies’ positions in the marketplace. The Information Technology Training Program and Basic Skills Training Program are available to qualified in-state businesses and out-of-state companies relocating to Pennsylvania. For more information, contact Nancy Sharp at 610-372-4721 ext 5176.

Pennsylvania Workforce Improvement Network (PA WIN) One study has shown that more than 40 percent of American workers have inadequate literacy skills and even 16 percent of college graduates have inadequate skills. High-quality foundation skills programs, like PA WIN, help companies provide employees with the essential basic skills and knowledge they need to be more effective in their jobs and to pursue additional training. For more information, contact Nancy Sharp at 610-372-4721 ext 5176.

Industrial Maintenance Training Consortium (IMT) Industry Partnership The Workforce Investment Boards (WIBs) of Berks, Lancaster and South Central Pennsylvania in concert with the PA Workforce Investment Board have formed an industry partnership for companies that have a need to provide training for incumbent workers to begin/complete Advanced Manufacturing Integrated Systems Technology (AMIST) certification and/or enroll in AAS Mechatronics degree program. This is a multi-employer collaborative effort that brings together management and labor around the common purpose of improving the competitiveness of a cluster of companies or organizations producing similar products or services and sharing similar supply chains, critical human resource needs, infrastructure requirements, business services, and/ or retention/recruitment challenges. For more information on how to become active in this industry partnership and capitalize on the many benefits including potential assistance for eligible incumbent worker training costs, please contact the Project Manager at 717-475-3821.

Plastics Industry Partnership The Workforce Investment Boards (WIBs) of a seven-county region in concert with the PA Workforce Investment Board have formed an industry partnership for plastic manufacturing companies. This is a multi-employer collaborative effort that brings together management and labor around the common purpose of improving the competitiveness of a cluster of companies or organizations producing similar products or services and sharing similar supply chains, critical human resource needs, infrastructure requirements, business services, and/or retention/recruitment challenges. For more information on how to become active in this industry partnership and capitalize on the many benefits including potential assistance for eligible incumbent worker training costs, please contact the Project Manager at 717-475-3821.

Advanced Material and Diversified Manufacturing (AMDM) Industry Partnership The Workforce Investment Board (WIB) of Berks County, Pennsylvania in concert with the PA Workforce Investment Board has formed an industry partnership for Advanced Material and Diversified Manufacturing companies, including chemical, rubber, and plastics, electronics, metals and metal fabrication, printing, and vehicle & vehicle equipment companies. This is a multi-employer collaborative effort that brings together management and labor around the common purpose of improving the competitiveness of a cluster of companies or organizations producing similar products or services and sharing similar supply chains, critical human resource needs, infrastructure requirements, business services, and/or retention/recruitment challenges. For more information on how to become active in this industry partnership and capitalize on the many benefits including potential assistance for eligible incumbent worker training costs, please contact the Project Manager at 610-988-1303

Food Manufacturers Consortium (FMC) Industry Partnership The Workforce Investment Boards (WIBs) of Berks, Lancaster and South Central Pennsylvania in concert with the PA Workforce Investment Board have formed an industry partnership for agriculture, food processing and food manufacturing companies. This is a multi-employer collaborative effort that brings together management and labor around the common purpose of improving the competitiveness of a cluster of companies or organizations producing similar products or services and sharing similar supply chains, critical human resource needs, infrastructure requirements, business services, and/or retention/recruitment challenges. For more information on how to become active in this industry partnership and capitalize on the many benefits, please contact 717-475-3821.

Winter/Spring 2012

High-Demand Occupations This is just a selection of high-demand occupations. For a more complete list, visit http://www.paworkforce.state.pa.us/ portal/server.pt/community/high=priority_ occupations/12910 • Bookkeeping, Accounting & Auditing Clerks • Child Care Workers • Computer Programmers • Computer Software Engineers, Applications • Computer Software Engineers, Systems Software • Computer Support Specialists • Computer Systems Analysts • Computer-Controlled Machine Tool Operators, Metal & Plastic • Customer Service Representatives • Electricians • Emergency Medical Technicians & Paramedics • Heating, A/C & Refrigeration Mechanics & Installers • Home Health Aides • Industrial Machinery Mechanics • Licensed Practical & Licensed Vocational Nurses • Maintenance Workers, Machinery • Medical & Clinical Laboratory Technicians • Medical & Clinical Laboratory Technologists • Medical Records & Health Information Technicians • Medical Secretaries • Medical Transcriptionists • Molding & Casting Machine Operators, Metal & Plastic • Network & Computer Systems Administrators • Network Systems & Data Communications Analysts • Numerical Tool & Process Control Programmers • Nursing Aides, Orderlies & Attendants • Phlebotomists • Physical Therapist Assistants • Respiratory Therapists • Secretaries • Supervisors - Production & Operating Workers • Telecommunications Line Installers & Repairers • Veterinary Assistants • Water & Liquid Waste Treatment Plant & System Operators • Welders, Cutters, Solderers & Brazers

Visit our Web site for upcoming dates and special events.

http://sttc.racc.edu Register and pay for courses on-line; available for courses with six-digit numbers: eg, ZCOM 222-909. 25

Reading Area Community College 10 South 2nd St. P.O. Box 1706 Reading, Pennsylvania 19603-1706

Non-Profit Organization U.S. Postage

PA I D

www.racc.edu

Reading, PA Permit No. 755

CELEBRATING 1971-2011

YEARS

13 5

4 14

Main

ce Entran

IMAX 16

10 5

2 11

Reading Area Community College Campus

Directions: From Rt. 422, exit at Penn Street. Bear right onto South Second St. At the first intersection, turn right onto Franklin. At the first stop sign, turn right onto Front Street. After passing under the bridge, you’ll see the Schmidt Training and Technology Center on your right. Parking is available in the lot on your left (#9 on the map) or in the parking garage (#10) just ahead at Front and Washington. Tell the guard at the garage gate you’re attending a RACC event, and you’ll be admitted with no charge for parking. Note: the main entrance to the Schmidt Training and Technology Center is located on the east side of the building, facing the Miller Center.

1. 2. 3. 4. 5. 6. 7. 8. 9.

Penn Street Bridge Second Street Franklin Street Front Street Faculty & Staff Parking Student Lot B 2nd St. Entrance to Lot B Student Lot E Parking Garage

10. 11. 12. 13. 14. 15. 16. 17.

Berks Hall Competition Tire Schuylkill Hall The Yocum Library Penn Hall The Gust Zogas Student Union Building Miller Center Schmidt Training and Technology Center