REALiving Magazine - Fall 2012

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REALiving.com Fall 2012






My Life. My Smile.

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Champions

April 2012

The POWER of PO

of people

SITIVE Feedback

Positi

ve feedback As a champion of people, your ideas from “1001 number one respo and thank them nsibility is to for the hard work Ways to Reward coach your emplo they are putting yees to execute into meeting an Employees,” d a winning game exceeding job exp plan. Really, you ec tat ions! That by Bob Nelson : are not that differ will do three thin ent than an NFL, gs: 1) specifically NHL, NBA, or ML reinforce the be B head coach! We havior you want • Call an emplo ll, to perhaps a little les yee build, 2) persona s famous, but still lize and cultivate into your office just , your goals are the to the rela tio nship between the same - execute tha nk him or her; don’t two championship-lev of you, and 3) illu discuss any other el performance. strate a value of issue. gratitude for contin ued excellence What role does po the employee exh • Post a thank sitive feedback you note ibits in the future . have in that? In on the employee professional spo ’s rts you can see a lot office door. There are hundred of “feedback” is s of other ways to given; however, positively reward even in the world employees. 1001 • Buy lunch for of highly paid profes Ways to Reward the sional sports, tim Employees, by Bo person and thre ely, b positive reinforce Nelson, lists, well, e ment is powerfu 1001 ways you ca co-workers of his/ l. You’ve seen it n do it! This book lists her the “high five,” the reinforcements choice. “fist-pump” and that are free, like the other non-verb the idea illustrated al communication ab ove. There are als • Find out the between coache o suggestions persons s and athletes tha for low cost reinfor hobby and give t say “nicely done cement, an .” These athletes ha co mp ensation strateg appropriate gift ve hundreds of . ies to build thousands of do performance, for llars available in mal award • When you hea incentive paymen programs, team ra t, and yet, you’ll building activitie s, positive remark ab hear them talk as and even the mo out retired players st simple of an individual, rep about the memo ho me ma eat it de suggestions (ch ry and value of tha to that person as ocolate t positive word, no ch ip soo co oki n es anyone?). n-verbal, or gestu as possible. re. As the champio As a champion n, you have the of people, your opportunity to pro number one respo vide this positive nsibility is to “Good thoughts feedback to your co ac h yo ur em team, but why ployees to execu not delivered me te should you? You a winning game an are probably all plan. It is your JO B familiar with the squat.” to build and deve work of B.F. Skinn lop their skills, er, the world famou and enhance the s behaviorist, ir performance. ~ Kenneth Blanchard who taught the When an emplo , world that the yee fails to achie Author and managem ve, performance of while it may be ea ent a human being sy to blame the can be shaped. em consultant ployee for that, Conduct can be really, you have reinforced eithe to point the fing r positively (e.g. er at yourself an d praise after a be ask tough questions havior is perform about your ed) or negatively (e. performance as g. something a champion. Did COMING removed or avoid yo u pro vide feedback me ed after a beha ant to vior NEXT MONTH: is performed). shape the emplo yees behavior? Were you timely Did the employe with your feedbac Introducing som e k? Were you clear ething positive, to and specific? Did understand you? the reinforce perform em plo ye e understand you? ance that fits into Ho w do Ho w do you know? your championsh you know that? ip game plan, is not only smart ma nagement, its fun! Try the very It’s easy to look simple first. After back and analy ze you see something what went wrong Provided by your that you know , but it’s much is great, immediat ha rde r to EAP provider, see wh ely go talk to at helps things that person, eithe go right. Positive REALiving, LLC, r face-to-face or feedback is a via phone, and powerful compon a division of Auror deliver a persona ent of the metho l a commendation ds that result in thin of their performan Community Servic gs going right. ce. es. Be sure to tell the Incorporate it into m specifically your every day www.EAP.AuroraSe what you liked ab coaching strateg rvices.com out it, how you y, and watch yo ur feel about it as the team execute the ir supervisor, game plan like champions!



heart to heart: A transformation from worry to wisdom.


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