RECREATION POLICIES
R E F U N D S , C A N C E L L AT I O N S & PROGRAM CHANGES • Programs are subject to change without notice. • Refunds will be prorated accordingly and processed within 14 days.
Welcome to Wesbrook and the Old Barn Community Centres. For the spring and summer of 2022, we are bringing you programs and instructors that you’ve enjoyed in the past, and we are adding exciting new programs and events for you and your family. This Program Guide will provide all the information you need to access the recreation activities at both community centres.
• Refund requests due to illness may require a medical note. If your child is feeling unwell, please email programs@myuna.ca immediately. Retroactive refunds will not be considered. • Refund requests can be made in person at the community centres, by phoning 604-827-4469 or 604-822-4227, or by emailing programs@myuna.ca Cancellation
Compliance with the Government of BC’s COVID-19 safety guidelines is important to us, please visit myuna.ca/recreation-policies for the latest safety information. CODE OF CONDUCT
Deadline to
Non-Refundable
Activity
Receive a Refund
Processing Fee
Multi-class
Within the first
$10
programs
hour after the second class
Treat each other with respect, courtesy, fairness, and equality. • Respect everyone regardless of diversity or ability.
Single Day
Five days prior
Programs (single
to the day of the
day camp, events,
camp/ program
$10
workshops,
• Use the facility and equipment in a safe and appropriate way.
lectures) Multi-Day Camps
See the full Code of Conduct Policy on our website for more information. R E G I S T R AT I O N , F E E S A N D D I S C O U N T S
Five days prior
$10
to the first day of camp Events cancelled
-
Full refund
-
Full refund
by the UNA
• Program registration is on a first come, first served basis. Fees are payable at the time of registration. • Register early. Popular programs fill up quickly. Registration will continue until courses are full. • Individuals living in the UNA neighbourhoods are eligible to receive a resident discount on most programs. • UBC staff/student/faculty (including their children) and UTown@UBC Community Service Card Holders are also eligible to receive a discount on most programs. • Drop-in fees must be paid before each class and the receipt must be provided to the instructor. 2
REGISTER ONLINE MYUNA.CA
Classes cancelled or changed by the
for applicable
UNA
class(es)