SUNY Geneseo Top 10 GF Friendly Campuses Award Entry 2016

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TABLE OF CONTENTS Introduction

GF Menu Philosophy

GF Menu Labeling

GF Menu Selection & Unique Menu Ideas Dedicated GF Facilities and Stations

Student Input on Menu Selection Staff Awareness and Dedication to Safe GF Handling/Labeling Testimonials

Reviews of Facilities

Contact Information


INTRODUCTION SUNY Geneseo

SUNY Geneseo is a liberal arts college located in the Finger Lakes region of New York with a student body of approximately 5,600 total students and 3,300 residential students. Geneseo has a rich tradition of academic excellence and is one of the most selective public schools in the country. The dining program at Geneseo delivers the same high standards that students at the college have come to expect in the classroom.

Campus Auxiliary Services

Campus Auxiliary Services, known as CAS on campus, is a not-for-profit company dedicated to serving the SUNY Geneseo campus. We provide several non-academic services to SUNY Geneseo, but are most well-known for our campus dining program. Our mission is to provide the highest quality dining experience for our diverse campus and guests. As part of our commitment, we are able to accommodate those that have special diets, including those who follow a gluten-free diet. We take special diets and allergies very seriously, and have a full-time Certified Nutrition Specialist on staff to help us create the best possible food and experience for our guests. Our Nutritionist assists the culinary team with preparing menus that incorporate options for guests with specialty diets, educates the staff on specialty diets and how to properly prepare gluten-free and other items to prevent cross-contamination, and meets with members of the campus community one-on-one to help them understand what options are available to them and how we can further meet and exceed their needs.


GF MENU PHILOSOPHY Menu Philosophy

Gluten-free options are abundant on the SUNY Geneseo campus. Our menus consist of a mix of naturally gluten-free items and specialty gluten-free products. Our Certified Nutrition Specialist (CNS) works with the culinary team to identify foods and ingredients that are naturally gluten-free to be able to create naturally gluten-free recipes. For example, gluten-free deli meat, stocks and bases allow our chefs to create wonderful dishes that have no gluten in them. The Nutritionist also works with the culinary team and management to source the best specialty gluten-free products such as pasta, breads, bagels cookies, and snacks. In addition, many of the food concepts within our on-campus restaurants are made to order, allowing students to choose the ingredient components within their dish and tailor the dish to their personal preference as well as to their dietary needs. This provides the greatest possible amount of variety for our gluten-free students.


GF MENU LABELING Menu Labeling

All gluten-free menu items are clearly labeled with a purple GF symbol so that members of the campus community can quickly and easily identify which foods fit their needs. The label can be found on the online menus, at the point of sale, and on all prepackaged grab and go foods. At the entrance of every restaurant, a nutrition poster provides a “key� to the symbols and a rotating healthy eating tip.


GF MENU SELECTION & UNIQUE MENU IDEAS Mary Jemison Dining Hall

Mary Jemison is located in the heart of campus and provides a retail dining experience. Several food concepts exist within Mary Jemison including Levison’s Deli and Salads, Bistro and Goodfellas (Pasta Sautes).

Levison’s Deli offers Udi’s gluten-free breads, 6 different

gluten-free proteins and a large variety of gluten-free toppings and dressings. Students requesting gluten-free bread will have their sandwich prepared by a trained employee in a separate area utilizing a specially designated cutting board, knife and utensils.

Garden tossed salads are made and tossed to order at

Levison’s and provide a number of clearly labeled gluten-free ingredients. Greens include nutrient rich kale, baby spinach, romaine and iceburg.

Juiced smoothie station has both made-to-order and specialty

smoothie blends to choose from. Students have the option of choosing from any combination of 10 different fresh or frozen seasonal fruits and vegetables to create their own unique smoothie flavor. Gluten and dairy free base options include soy milk, yerba mate tea and several different fruit juices. Add-ons include yogurt, protein powder and ginger.


GF MENU SELECTION & UNIQUE MENU IDEAS Mary Jemison Dining Hall Goodfellas pasta sautés are made to order as well, and students

have the option of choosing gluten-free pasta. For gluten-free sautés, the pasta is cooked in a separate area and the pasta saute is prepared in a separate area using dedicated cooking equipment and utensils. Add ins for the sautes include a rotating variety of 8 different items such as ham, artichokes, sundried tomatoes, sausage, tomatoes, broccoli, olives and mushrooms. With 8 different add-ins and 4 different gluten-free sauces, there are a total of 1,344 different gluten-free pasta combinations at this station!

Bistro’s rotating dishes include gluten-free options such

as build your own taco salads and loaded potatoes. Both of which you can build in many different ways using only gluten-free ingredients.


GF MENU SELECTION & UNIQUE MENU IDEAS Fusion Market

Busy, bustling and bursting with flavor, Fusion Market specializes in ethnic street foods. Fusion Market boasts four different food concepts, each offering gluten-free options.

Asada serves amazing gluten-free taco bowls. Students can

choose from Pineapple Marinated Grilled Chicken, Chile Rubbed Grilled Steak or Sofritas as their proteins with a number of different fillings, toppings and house-made salsas.

Lotus, a stir-fry station within Fusion Market, features made-

to-order stir-fry with several gluten-free options including house-made lemongrass coconut curry sauce, orange ponzo and savory vegetable broth. The GF proteins can be added to any combination of vegetables and rice to create several different stir-fry dishes. With your choice of up to 5 different vegetables, 3 different proteins, 3 sauces and 2 starches, there are a total of 960 different gluten-free stir-fry combinations that you can make from Lotus!


GF MENU SELECTION & UNIQUE MENU IDEAS Fusion Market Clio’s deli and bakery at Fusion Market features

several made-to-order gluten-free options including the Roberto Sosa and the Luttazzi, both served on Schar baguettes and prepared in a separate area. The Build Your Own option also allows for a large number of custom sandwiches made on the Schar baguettes using Clio’s unique ingredients.


GF MENU SELECTION & UNIQUE MENU IDEAS Fusion Market World Kitchen, a rotating station inside Fusion Market, offers a different option every day; gluten-free options are clearly labeled with the GF symbol.


GF MENU SELECTION & UNIQUE MENU IDEAS Fusion Market A special Gluten-Free Retail Rack makes GF snacks easy to find at Fusion Market. The rack is clearly labeled and stocked with both gluten-free and vegan snacks and desserts. Examples of products offered include Clif Bars, LaraBars, Fruit Crisps, Skittles, seasoned and roasted nuts and an assortment of different types of chips.


GF MENU SELECTION & UNIQUE MENU IDEAS Southside Cafe

Located amongst the residence halls on the south side of campus, Southside Café is a convenient stop for a quick bite or a meal on the run.

Deli 38 offers made to order sandwiches with gluten-free breads and several gluten-free proteins and topping options.

TURKEY , HAM , ROAST BEEF MEATBALLS, GARDEN NUGGET , CHICKEN CAPICOLA , SALAMI , EGG SALAD , TUNA , HUMMUS

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AMERICAN , SWISS , PROVOLONE MOZZARELLA , MONTEREY JACK

Add Bacon Extra Meat 8”$5.29, 12”-or$8.25

Wrap or Half Sub - $1.99

Whole Sub - $3.99

CREATE YOUR OWN Half Sub $5.99 • Whole Sub $9.29 • Wrap $5.29 lettuce , tomato , onion banana peppers , black olives cucumbers , peppers mayonnaise , zesty italian caesar dressing, bbq sauce honey mustard , hot sauce ranch , bleu cheese

,

, ,

,

,


GF MENU SELECTION & UNIQUE MENU IDEAS Red Jacket Dining Center

Red Jacket is a pay-one-price restaurant featuring a 3 week rotating menu at its several food concepts. In addition to the many foods on the rotating menu, the restaurant offers a mini fridge and freezer stocked with gluten-free foods so that students’ favorite items are always available for them. The fridge and freezer is stocked with items specifically requested by students requiring a gluten-free diet, such as gluten-free bagels, breads, condiments, and entrees. A dedicated gluten-free microwave is on top of the fridge.


GF MENU SELECTION & UNIQUE MENU IDEAS Max Market

Max Market is Geneseo’s newest retail restaurant, featuring Smokehouse Grill, Butcherblock Deli and Maxine’s Cafe.

Smokehouse Grill offers several sandwiches, 4 of which are gluten-free when customers request gluten-free bread or rolls.

Butcherblock Deli features 2 gluten-free sandwich proteins, gluten-free veggies, and 10 different gluten-free sauces, all of which can be served on gluten-free bread.


GF MENU SELECTION & UNIQUE MENU IDEAS Max Market Maxine’s Cafe offers several house-made gluten-free bakery

items, including Raw Vegan Gluten-Free Brownies, Blueberry Nut Protein Bars, Chocolate Covered Bananas & Strawberries, Superfood Nut Bar, Cookies, Muffins and White and Dark Chocolate Bark. All gluten-free bakery items are made by our pastry chefs in our gluten-free kitchen, Kasha, to avoid cross-contamination while being made.

Maxine’s Café also features a smoothie station where students

can choose from a seasonal selection of fresh and frozen fruit and vegetables, a milk or juice (coconut milk, almond milk, apple juice, orange juice, pineapple juice, whole or skim milk), as well as a number of supplements including Antioxidant, Calcium, Energy, Fiber Blend, Green Blend, Hangover, Immune Support, Matcha, Multivitamin, Pea Protein, Probiotic, Protein Blend, Relaxing, Smart, Soy Protein, Trim & Fit, Vitamin C, Whey Protein, and Women’s Blend. All smoothies are made-to-order, allowing for countless different gluten-free flavor combinations.


GF MENU SELECTION & UNIQUE MENU IDEAS The Gluten-Free Retail Rack in Max Market helps students easily find GF items. The rack is clearly labeled and stocked with both gluten-free snacks and desserts. Examples of products offered include crackers, cereals, seasoned and roasted nuts and an assortment of different types of chips.


GF MENU SELECTION & UNIQUE MENU IDEAS Food Studio North

Food Studio North is a pay-one-price restaurant that is home to several stations, including Chef’s Table, Roma (Italian foods), Lemongrass (Asian foods), Nabali Kosher Kitchen, Kasha Gluten-Free Kitchen and Streusel (desserts). Its four week rotating menu is abound with glutenfree options.


GF MENU SELECTION & UNIQUE MENU IDEAS Top 8 food allergens

Individuals following a gluten free diet due to Celiac Disease have a higher incidence of multiple food sensitivities and intolerances. For this reason, in addition to already labeling gluten and dairy containing menu items, we began labeling the top 8 food allergens that affect most individuals. These are Wheat, Dairy, Peanuts, Tree Nuts, Egg, Soy, Fish/ Shellfish, and Corn. These labels can be found on our online menu, and assist gluten-free students who have additional intolerances and sensitivities in easily identifying which meals fit their needs.


GF MENU SELECTION & UNIQUE MENU IDEAS We hold interactive Cooking Classes every semester with one of our chef’s and our nutritionist. This past February featured making your own pizza featuring gluten-free options. Students were able to register and learn food prep and cooking of all of there customized pizza’s from the gluten-free dough to the final menu including dessert pizza.


GF MENU SELECTION & UNIQUE MENU IDEAS All Restaurants

All of our retail restaurants offer a wide variety of prepackaged grab and go foods. Many of these items are naturally gluten-free or contain specialty gluten-free ingredients. All are clearly marked with the gluten-free symbol. Dedicated gluten-free microwaves exist in many of the retail restaurants so our customers can heat up their grab and go meals on site.

Gluten-free Grab-and-Go options include: Loaded mashed potatoes Hard boiled eggs Hummus & veggies Buffalo chicken salad Protein power salad Nature’s market salad Garden Salad Greek Salad Pea salad Strawberry chia pudding Caprese cup String cheese Cookies Soups Sushi Mac and cheese Fresh cut fruit cups


GF MENU SELECTION & UNIQUE MENU IDEAS All Restaurants Unique Retail Products

In addition to the prepackaged grab and go items in the cooler, a number of prepackaged retail gluten-free foods are offered. These include: Udi’s Breads and Bagels Hilltop Hearth Hamburger and Sandwich Rolls French Meadow Bakery Brownies and Cookies Amy’s Frozen Entrees Glutenfreeda Oatmeal Schar Baguettes Food Should Taste Good Tortilla Chips Larabar Deep River Kettle Chips KIND bars Seneca Apple Chips Almond Breeze Soy and Almond Milk Annie’s Boom Chickapop Popcorn Beanitos Chips Cape Cod Kettle Chips Dirty Chips Green Mountain Gringo Salsa Annie Chun’s Sticky Rice Bowls Emily’s Organic Macaroons Chex Cereal Muffins Chobani Yogurt Organic Soy Milk


DEDICATED GF FACILITIES AND STATIONS Kasha

Kasha Gluten-Free Kitchen is a part of the newly renovated Food Studio North, a pay-one-price restaurant in Letchworth Dining Complex. Kasha is completely enclosed by three walls and a service counter and contains all of its own equipment. No foods containing gluten ever enter this kitchen, ensuring no crosscontamination and giving customers peace of mind. Kasha boasts a four week cycle menu with foods that are just as popular with customers without special dietary needs as it is with our glutenfree customers.


STUDENT INPUT ON MENU SELECTION CAS always welcomes feedback from students on menu items, food quality and service. Our full-time Certified Nutrition Specialist holds a gluten-free forum at least once a semester to allow students to gather and voice their opinions on gluten-free dining on campus, and to allow students to sample new glutenfree products. This information is used in planning menus. Our Nutritionist works to build and maintain positive relationships with customers and encourages them to provide feedback throughout the year.


STAFF AWARENESS AND DEDICATION The staff at CAS is extremely dedicated to safe gluten-free food handling. Gluten-free training is structured throughout the academic year to ensure that staff is educated in how to prepare gluten-free foods and how to best serve our gluten-free customers. CAS provides formal bi-annual training on gluten-free food preparation procedures to managers and full-time foodservice staff. Training includes latest developments in gluten-free labeling procedures, new products/menu items and changes to gluten-free dining on campus. With special emphasis on customer service, real-life examples are used to reinforce service excellence. Staff completes a group quiz at the end of the training to challenge their knowledge of gluten-free food preparation procedures, best practices, and customer service skills. Gluten-free customers are coached to look for foodservice staff with a checked hat, which signifies an employee that is trained in gluten-free food preparation. The Director of Culinary Operations has completed the National Foundation for Celiac Awareness’s GREAT Kitchen training program. The GREAT Kitchen training program is an excellent guide to cross contamination prevention in a commercial kitchen. The GREAT Kitchens Program was able to be condensed into an abbreviated version for training purposes, and key points were highlighted for staff. Specialized gluten-free training is performed throughout the year by our Executive Chef, Matthew Laurence. He meets with small groups of employees in their restaurants and trains them on gluten-free service and operations. These trainings are specific and tailored to the duties and responsibilities of the staff as well as the menu and service style.


STAFF AWARENESS AND DEDICATION Staff Awareness & Dedication to Safe GF Handling/Labeling Purple color-coded kitchen utensils, cutting boards and other equipment are used to prepare all gluten-free items. These Purple Allergen Kits provide a visual means of ensuring that gluten-free equipment and utensils are only being used for their intended purpose.


STAFF AWARENESS AND DEDICATION Staff Awareness & Dedication to Safe GF Handling/Labeling Safe Gluten-free handling has been hardwired into the culture of the restaurants at SUNY Geneseo. To reinforce the importance of safe gluten-free handling and service and to recognize employees who are excelling in this area, a “GF Hero� award is given annually to full-time as well as student foodservice staff. This has become a coveted award given at our annual employee recognition party and has helped to inspire our staff to go above and beyond in regards to service and operations. This year, 6 full-time staff and 3 student staff were recognized with this award.


TESTIMONIALS While searching for colleges, I visited several that advertised that they had gluten-friendly campuses. As someone with Celiac, it was really important for me to find a campus where I could feel comfortable and safe eating anywhere, and that I wouldn’t feel singled out when having to ask for gluten-free substitutions. None of the campuses I visited compared to how comfortable I felt when I visited Geneseo. The gluten free options here are much more varied than at any other school I visited, and everything is so clearly labeled. Geneseo even carries several of my favorite gluten-free products from home. You can tell that the staff are well trained in avoiding cross-contamination, and they made me feel really comfortable the first time I asked for a sandwich on gluten-free bread. A big deciding factor in my decision to come to Geneseo what how at ease my pre-admissions visits made me feel. -- Sonia 4/27/2016

Geneseo is very accommodating for gluten-free people. Even if I can’t find anything in the dining halls that are gluten free, I can approach a CAS employee and they will go out of their way to find something for me. Books & Bytes is especially helpful because of the variety of gluten free sandwiches, bagels, and “to go” foods that they have.

-- Arnub Farooqi 5/4/2014

Our son is in his second year at SUNY Geneseo. We have been Udi’s fans for years and were pleasantly surprised to find GlutenFree choices during his orientation!

--Shannon 8/7/2014

As a campus tour guide who has Celiacs, I’m always very excited to share with prospective students my own experience with gluten free dining at Geneseo. The variety of options that are offered here, including accurate labeling in dining halls, snack basket availability, and the Facebook forum for GF @ Geneseo, make gluten free living much more enjoyable on campus. Also, the fact that Cory is always willing to help us manage healthy options with a gluten free diet is an invaluable resource. Lastly, one of the best aspects of gluten free dining here is that the dining hall and nutrition services work with people on an individual basis to find the best possible solution to meet their dietary needs. I’m really impressed and excited by the expanding gluten free options on campus and appreciate everything that CAS has been able to provide for our gluten free community. --Katherine Lomazzo 4/16/2014


REVIEW OF FACILITIES National Association of College and University Food Services (NACUFS) Newsletter

SUNY Geneseo’s Kasha Gluten-Free Kitchen was featured in the November 2014 edition of the NACUFS Newsletter. The article highlights Kasha’s mission and core menu items.


CONTACT INFORMATION Becky Stewart Marketing Manager sutherr@geneseo.edu

Heather Carrera, MS, CNS Nutrition & Wellness Coordinator carrera@geneseo.edu

Jonna Anne, CEC

Director of Culinary Operations annej@geneseo.edu

Address:

1 College Circle Blake A 108 Geneseo, NY 14454


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