2013 Annual Report CASTLE ROCK POLICE DEPARTMENT
Jack Cauley CHIEF OF POLICE
TABLE OF CONTENTS MESSAGE FROM THE POLICE CHIEF.................................................... 3 2013 Organizational Structure............................................................................................................. 4
OFFICE OF THE CHIEF OF POLICE........................................................ 5 2013 Financial Summary..................................................................................................................... 5
PERFORMANCE MEASURES................................................................ 6 Strategic Measures............................................................................................................................. 6 What is Benchmarking?....................................................................................................................... 6 2013 Benchmark Cities Comparison.................................................................................................... 7 2013 Community Survey..................................................................................................................... 7 Community Feedback......................................................................................................................... 8
INVESTIGATIONS DIVISION................................................................ 10 Special Details................................................................................................................................. 10 Division Statistics............................................................................................................................. 14
PATROL DIVISION............................................................................. 19 Special Details................................................................................................................................. 19 Division Statistics............................................................................................................................. 22
SPECIAL OPERATIONS DIVISION........................................................ 23 Special Details................................................................................................................................. 23 Division Statistics............................................................................................................................. 25
SUPPORT SERVICES DIVISION........................................................... 27 Communications Unit........................................................................................................................ 27 Records Unit.................................................................................................................................... 27 Special Details................................................................................................................................. 28 Division Statistics............................................................................................................................. 30
EMPLOYEE RECOGNITION................................................................. 31 VISION AND MISSION STATEMENTS.................................................. back cover
2013 Castle Rock Police Department Annual Report
MESSAGE FROM THE POLICE CHIEF It is my pleasure to present to you the 2013 Castle Rock Police Department Annual Report. The men and women of the Castle Rock Police Department continue to provide a high level of service to our community. The safety and security of our residents is our No. 1 priority. Castle Rock is a safe community in large part due to our dedicated police officers and civilian staff who work with the community each and every day to maintain our Town as a safe place to live, work and play. In 2013, the Town of Castle Rock experienced a significant amount of growth, both in commercial and residential areas. As your department, we continue to focus on People, Innovation and Community as we strive to provide the utmost service level possible while managing the challenges associated with high levels of growth. Some of the highlights of our 2013 accomplishments include: • Implementation of in-car cameras. • Creation of the department’s first Strategic Plan with clear performance measures. • Creation of a robust Crime Analysis Unit to support our data-driven, intelligence-led policing methods. • Implementation of online reporting to improve our efficiency and effectiveness.
Jack Cauley
• Working with our law enforcement partners in Douglas County and the leaders of Douglas County School District to create and implement the School Marshal Program. • Implementation of new Community Policing initiatives such as Coffee with a Cop, Crime Prevention Through Environmental Design (CPTED) and the Crime Free Multi-Housing program. We value the tremendous support and appreciation of our residents and elected officials. Our organization does not take this support lightly. We know it is our responsibility to earn that support and trust every day. The Castle Rock Police Department is an amazing team of hard-working, dedicated, professionally trained individuals who work 24/7 to ensure the safety and security of our community. I am proud of the men and women of the Castle Rock Police Department, and I am honored to be a member of one of the finest police departments in the nation. Our annual report showcases our accomplishments, crime statistics and performance measures to help bring clarity and understanding to our programs, services and outcomes of our efforts. It’s an honor to protect and serve our community.
Chief of Police
2013 Castle Rock Police Department Annual Report
Page 3
2013 Organizational Structure
Page 4
2013 Castle Rock Police Department Annual Report
OFFICE OF THE CHIEF OF POLICE
The 2013 Administration Division included the Police Chief and one administrative assistant. The division is responsible for providing overall direction to the agency and personnel, ensuring quality police service to Castle Rock residents and managing the Police budget.
2013 Financial Summary The year was financially successful for the Police Department. The department spent just under 96 percent of its total budget. The preliminary total expenditures were slightly over $9 million against an annual budget of $9.3 million, a savings to the Town of approximately $380,000.
CHIEF JACK CAULEY Administration 1 Administrative Assistant
These savings were largely realized from the Personnel category being under spent by about $295,000 -- generally due to personnel changes, vacancy savings throughout the year and lower-than-anticipated benefit selections. Savings were also experienced Expenditures in the Services and Other category as the lobby remodel project came in under projections. The Supplies category experienced lower than budgeted expenditures in the repair and maintenance of equipment and vehicles, gasoline and operating/office supply areas.
Police Department Budget (actual) (2008-2013)
2013 Castle Rock Police Department Annual Report
Page 5
PERFORMANCE MEASURES Strategic Measures
In 2013, the department finalized its Five-Year Strategic Plan (2014-2018). An outline of the Department’s Strategic Priorities are as follows: 1. Crime 2. Traffic safety 3. Employees 4. Prepare for future growth 5. Community policing and partnerships 6. Technology and equipment To read the entire plan, visit: CRgov.com/PDPlan
What
is
Benchmarking?
Throughout the coming years, department measures will be analyzed and reported within our annual reports. To view our department’s annual reports, please visit: CRgov.com/PDAnnualReport Within this document, there are references to the Benchmark Cities Survey data The survey was originally designed in 1997 by a core group of police chiefs from around the country. These chiefs sought to establish a measurement tool to ensure their departments were providing the best service possible within their respective communities. While no single measure or statistic can capture or define crime trends, Part One Crime is a good place to start and is the industry standard. Part One Crimes include: aggravated assault, burglary, homicide, motor vehicle theft, rape, robbery, theft and arson.* Each year, participating agencies collect data for the Benchmark Cities Survey in four different sections or categories using Uniform Crime Reporting (UCR) data Benchmark categories include General Information, Offenses, Clearance Rates and Traffic Safety. The final outcome is a published comprehensive Benchmark City Survey Report. Our department uses this survey data to benchmark our department’s performance measures. The Federal Bureau of Investigation (FBI) and Colorado Bureau of Investigation (CBI) also collect, publish and report crime statistics with the use of UCR data. * Arson data is reported by the Castle Rock Fire & Rescue Department. Page 6
2013 Castle Rock Police Department Annual Report
2013 Benchmark Cities Comparison
Note: The Benchmark Cities Comparison table (at right) is based off the Uniform Crime Reporting (UCR) statistics. At the end of each year, the Police Department compares our data to the Benchmark Cities Survey data. This table reflects our annual report card for 2013.
2013 Community Survey
2013 Castle Rock Police Department Annual Report
Page 7
Community Feedback Police Contact Perceptions of Safety in Neighborhoods and Downtown
From 2011 to 2013, the residents of Castle Rock reported less contact with the Town’s Police Department – a drop from 34 percent to 29 percent. However, residents have consistently reported more contact with the Police Department than any other Town department during this same time period.
About Castle Rock
Type of Government: City Council/City Manager Incorporated: 1881
Population:
Castle Rock: 54,238 Douglas County: 302,464 Colorado: 5,268,367
Area:
Square Miles: 33 Parks: 19 (265 acres) Elevation: 6,202 feet
Page 8
Importance of Police Services Attributes of Police services were rated by importance in 2011 and 2013, and residents rated all services higher in 2013. On a scale of 1 (least important) to 5 (most important), residents rated response time (4.84) and communication/ 911 dispatch (4.83) as the most important service attributes of the Town’s Police Department. Lower rated, but still well above average, were the front counter service (3.83) and animal services (3.60).
2013 Castle Rock Police Department Annual Report
Ratings of Castle Rock Police Services Residents who had contact with the Police rated our department on 11 different evaluation factors, which reflected a significant positive increase from 2011 to 2013 on each and all factors. On a scale from 1 (poor) to 5 (excellent), the Castle Rock Police Department was rated 4.22 overall.
The Town of Castle Rock 2013 Community Survey Report is available at: CRgov.com/2013survey
2013 Castle Rock Police Department Annual Report
Page 9
INVESTIGATIONS DIVISION The Investigations Division is overseen by Commander Doug Ernst. In 2013, the division was comprised of 10 full-time positions, 1 full-time contract position, 2 part-time positions, 13 victim assistance volunteers and 3 citizen volunteers. This division is responsible for: • Crime Analysis Unit • Criminal Investigations • Property and Evidence Unit • Victims Assistance Unit
Special Details Doug Ernst Commander Detective Unit
1 Sergeant
5 Detectives
Pattern Crimes Unit 1 Pattern Crimes Detective
Property & Evidence Unit 1 Property & Evidence Technician
Victims Assistance Unit 1 Victim Assistance Coordinator 1 Victim Advocate 13 Victim Advocate Volunteers 1 Senior Office ............ ......Assistant 1 Crime Analyst 3 Investigation Volunteers
Page 10
The Crime Analysis Unit is a new addition for the Investigations Division. The crime analyst works with officers, detectives and the Pattern Crimes Unit. Data from records and calls for service are analyzed daily to define trends and patterns. BAIR Analytics products are used to create spatial and temporal analytics (time and location), trend reports, deployments, forecasts, predictions and more (sample on page 11). These products are generated for our officers’ and detectives’ use to help solve and prevent crimes.
Crime Analyst Micklich
With assistance from the crime analyst, Castle Rock Police began the implementation of Data-Driven Approaches to Crime and Traffic Safety, Crime Free Multi-Housing (working to reduce crime within apartment communities) and COMPSTAT (monthly statistics for deployment and reducing crime). Full roll out of these programs will take place in 2014. The crime analyst focuses half of her time on tactical and strategic analysis and the other half on administrative analysis, creating monthly statistics for the command staff. The crime analyst also works closely with other analysts around the county for regional trends and is also a part of the Colorado Crime Analysis Association.
2013 Castle Rock Police Department Annual Report
Crime Analytics sample
The Detective Unit has an authorized strength of six, including one detective
sergeant and five detectives. The unit investigates all crimes, including all misdemeanors not cleared by the Patrol Division and all felonies. The detectives are considered general assignment detectives capable of investigating all crimes; however, specific detectives specialize in the investigation of financial/organized retail crimes, special victims’ crimes and at-risk adult crimes.
Drug Take Back Initiative In 2013, the Castle Rock Police Department once again participated in the annual National Drug Take Back Initiative program. This initiative provides residents an opportunity to dispose unused prescription medications in an environmentally friendly manner. The two collection dates resulted in a total of 526 pounds of unwanted prescription medications. The April 2013 collection is pictured below.
Officer Stark, Community Safety Volunteers Brooks and Butticaz, Officer Lewis
2013 Castle Rock Police Department Annual Report
Page 11
Investigations Volunteers began assisting within the Investigations Division in 2013. There are three volunteers; two came to the department as a result of attending the annual Citizens’ Police Academy. The volunteers have been a tremendous help with several tasks including: gathering statistical information for Uniform Crime Reporting, scanning and filing documents, data input for tracking pawned items, data collection for sex offenders and assisting the property and evidence technician with dispositions. Since its mid-year implementation, the volunteers provided the department with 683 hours in 2013. Liquor Code Enforcement falls under the Detective Unit, with assistance
from the Patrol Division, to ensure businesses selling alcoholic beverages comply with Town ordinances and State statutes. The liquor enforcement officers work with the Town Clerk’s Office and the Colorado Liquor Enforcement Division. Though the unit does enforce the liquor codes, their main goal is for educational purposes (inspections) to identify issues that can easily be resolved.
The Organized Retail Crime Unit consists of one detective specializing in
the investigation of organized retail crimes and working in partnership with the Colorado Organized Retail Crimes Alliance. Successes during the year include the investigation and arrest of criminals committing computer thefts from Walmart stores in multiple jurisdictions. In addition to criminal investigations, our detective provided training sessions in organized retail crimes for area merchants.
The Pattern Crimes Unit (PCU) is a multi-jurisdictional team consisting of
detectives from Castle Rock, Lone Tree, and Parker police departments as well as the Douglas County Sheriff’s Office. The Pattern Crimes Unit’s purpose is to focus on criminal offenses, behaviors and street level narcotic trafficking based on repeated patterns and Modus Operandi (MO).
The Property and Evidence Unit is staffed by a part-time evidence technician working with the assistance of a detective and volunteer staff. Great strides have been made in recent years reorganizing evidence storage and purging accumulated unclaimed property and evidence no longer required for criminal cases. Staff achieved their performance standard for the year by passing an audit with 100 percent accuracy. The Victims Assistance Unit (VAU) works alongside
crime victims with fairness, dignity and respect during a traumatic time. The VA Unit also works with residents in our community who have been victims of tragic events.
Page 12
2013 Castle Rock Police Department Annual Report
The VA Unit ascertains that the rights of all victims have been afforded to them through the Colorado Constitution Victims’ Rights Act, C.R.S. 24-4.1-302. Our job is to provide victims and witnesses of criminal offenses with the support and aid necessary to mentally and physically adjust to their victimization. Also, we provide referral information, make outreach contact where appropriate and facilitate financial compensation through the 18th Judicial District Attorney’s Victim Compensation Office. Victim advocates are the first liaison between the criminal justice system and the victim. All of the services are developed to competently serve victims of all cultures and ethnic backgrounds. The Victims Assistance Unit currently consists of a victim assistance coordinator and a victim advocate. The unit has 13 additional victim assistance volunteers from within our community.
Coordinator Malezija and VA Davenport
Victims Assistance Volunteer Hours (2011-2013)
Victims Assistance Calls for Service (2011-2013)
2013 Castle Rock Police Department Annual Report
Page 13
Division Statistics
National Incident-Based Reporting System (NIBRS) The following statistical charts incorporate the National Incident-Based Reporting System. NIBRS is a reporting system in which local, state and federal agencies collect data on each single crime occurrence. NIBRS collects data on each single incident and arrest within 22 offense categories made up of 46 specific crimes called Group A offenses. For each of the offenses coming to the attention of law enforcement, specified types of facts about each crime are reported. In addition to the Group A offenses, there are 11 Group B offense categories for which only arrest data is reported.
Major Crimes and Trends In 2013, total Person Crimes decreased by 10 incidents. There were decreases in each of the categories: aggravated assault, homicide and sex offenses. Property Crimes also decreased in all crime types, except for theft. Property Crime consists of burglary, fraud, motor vehicle theft, robbery and theft. • Theft experienced an 11 percent increase from 2012 to 2013. This may be due to retail stores reporting thefts more often than was previously reported (see note on page 15). • Burglary decreased by 9 incidents. The Town and surrounding municipalities experienced an unusual amount of “kick-in” burglaries during 2012. • Motor vehicle theft decreased by 2 incidents in 2013.
Summary and Crime Comparison Person and Property Crimes (2012-2013)
Page 14
2013 Castle Rock Police Department Annual Report
Person Crime (2012-2013)
Property Crime (2012-2013)
Notes: 1. In 2013, our officers made great strides in working with our retail stores. During this time, they created relationships with store managers and loss prevention officers and found not all thefts were being reported. Castle Rock officers encouraged the stores to report any thefts that occur. 2. Our statistics revealed an 11 percent increase in thefts, which we believe is largely due to the retail stores now reporting crimes more often than they had in 2012.
2013 Castle Rock Police Department Annual Report
Page 15
Other Crimes of Interest (2012-2013)
Crime Totals (Persons & Property) Douglas County Cities Comparison (2012-2013)
Population (2013): Castle Rock: 54,238 Parker: 47,823 Lone Tree: 12,000 Notes: 1. Crime Totals exclude all fraud data. 2. Parker and Lone Tree totals include arson data; however, Castle Rock’s total excludes arson data as this statistic is investigated and reported by the Castle Rock Fire and Rescue Department.
Page 16
2013 Castle Rock Police Department Annual Report
Clearance Rates Person Crimes (2012-2013) Notes: 1. All clearance rates charts use Uniform Crime Reporting (UCR) data as these Benchmark Statistics aid our department in comparing data for our strategic measurements. (UCR information may be found on page 6) 2. Homicide -- one reported case in 2012 vs. zero reported in 2013. 3. Robbery -- data derived by the number of cleared cases divided by the total number of opened cases. In 2012, seven opened/six cleared versus six opened/two cleared in 2013.
Clearance Rates Property Crimes (2012-2013)
2013 Castle Rock Police Department Annual Report
Page 17
Recovered Stolen (Motor Vehicles/Property) (2012-2013)
Cases Referred / Assigned (2011-2013)
Notes: 1. Cases Referred - all criminal and non-criminal reports sent to the Detective Unit for investigation. 2. Cases Assigned - referred reports assigned to a detective (all other cases were deactivated based on lack of pursuable leads).
Page 18
2013 Castle Rock Police Department Annual Report
PATROL DIVISION
The Patrol Division is overseen by Commander Jason Lyons and included 46 sworn positions and 12 explorers in 2013. This division responds to emergency and non-emergency service calls. When not responding to calls for service, officers employ data-driven and community policing strategies to deploy to specific areas of the community. This type of model utilizes proactive policing strategies to deploy officers where they are most needed, based upon detailed analysis of crime, calls for service and the needs of the community.
Special Details Jason Lyons Commander Patrol
6 Sergeants 6 Corporals 33 Officers
Explorer Unit
12 Explorers
The Bike Unit operates May through
August of each year. Duties include patrolling neighborhoods, the downtown district and retail areas such as the Outlets at Castle Rock. The unit also participated in most of the Town’s special events during this same timeframe. They conducted bicycle safety instruction at local schools and at our Bike Rodeo events. The Bike Rodeo is for children (ages 5 to 11) and instructs them on bike safety, performs bike inspections and allows for the registration of bicycles.
Officer Brown conducting a citizen contact.
The Crisis Intervention Team (CIT) connects individuals suffering from mental health issues with the appropriate levels of mental health services. The training protocols are overseen by a corporal for our agency. There are 24 sworn officers (roughly 38 percent) and 11 Communication Unit staff members (92 percent) who attended the 40-hour crisis intervention training program. Castle Rock Police Department is a proud member of the Crisis Intervention Teams Association of Colorado.
2013 Castle Rock Police Department Annual Report
Bike Unit Officers Galvan and Morrissey patrol the Outlets at Castle Rock.
Page 19
Explorer Unit, Post #401, is a division of the Boy Scouts of America and is an organization for young adults (age 14 to 21). The Patrol Division oversees the Explorer Unit and provides: • A basis to interest youth in law enforcement • A positive relationship between police and youth • A service organization to the youth, community and police The unit consists of 12 explorers who train in all aspects of law enforcement. The knowledge, leadership, teamwork and responsibility they learn are applied and demonstrated at regional and national competitions. They have consistently won, or placed highly, in numerous award categories. The Castle Rock explorers volunteered a total of 1,265 hours in 2013. Of this total, 1,138 hours were spent in community service with 127 hours devoted to training.
Explorer Unit Total Hours (2012-2013)
Field Training Officers (FTO) are a dedicated group of officers responsible for the training of all new police officers. Our department has 8 field training officers who have completed specialized training in professional development. All new officers follow a 15-week high-intensity training program with an FTO as a mentor and trainer. The FTOs trained 16 officers in 2013.
Page 20
2013 Castle Rock Police Department Annual Report
Our K-9 Unit consists of two Belgian Malinois Police Service Dogs (PSD) --
Legion and Kuno. It takes teamwork, patience and understanding to create a great K-9 Unit. • Legion’s handler is Officer Thompson • Kuno’s handler is Officer O’Donnell
Legion
Throughout the year, our talented K-9 units are called upon to work a variety of duties, including drug detection, tracking, escorting high-risk arrests, searching buildings and apprehending fugitives. The department continues its relationship with the Department of Homeland Security (DHS) The K-9 teams are cross-designated as Task Force Agents and perform drug and currency sniffs as part of the federal interdiction efforts. In 2013, the K-9 Unit performed a total of 174 deployments, which included 125 patrol deployments and 49 narcotics deployments. Legion was placed on medical leave in late 2013 significantly reducing the number of patrol deployments for the year.
Kuno
In anticipation of PSD Legion’s retirement, the Castle Rock Police Department purchased PSD Ronin, a 20-month old Belgian Malinois. Ronin will spend several months in a rigorous training program to learn apprehension, narcotic detection and scent tracking. The cost for Ronin, and the travel associated with the handler’s testing and evaluation, was fully reimbursed by the Department of Homeland Security (DHS).
Officer Thompson and Ronin
2013 Castle Rock Police Department Annual Report
Officer O’Donnell and Kuno
Page 21
Division Statistics Response Time (2011-2013)
Calls for Service and Population Trends (2011-2013)
Arrest Cases per Year Department-wide (2012-2013)
Page 22
2013 Castle Rock Police Department Annual Report
SPECIAL OPERATIONS DIVISION The Special Operations Division is overseen by Commander John Anderson and included 10 full-time positions and 9 volunteer positions in 2013. This division oversees a variety of specialized units, projects and events: Animal Control, Community Oriented Policing and Problem Solving (COPPS), Community Safety Volunteers (CSV), management of officers assigned to the Douglas County Regional SWAT Team, School Officers, Special Events and Traffic.
Special Details
John Anderson Commander Special Operations 1 Sergeant 7 Officers 1 Animal Control Officer 9 Community Safety Volunteers
The Animal Control Unit is comprised of one full-time animal control officer, who is responsible for many aspects of the Animal Control Unit including licensing, animals at large, dangerous animals, returning lost animals to their owners, barking dogs, investigating dog bites and animal cruelty. The animal control officer responded to 1,357 calls for service in 2013 (1,270 in 2012). The COPPS Unit appointed a new full-time Community Oriented Policing and Problem Solving (COPPS) officer in 2013. This officer began addressing community issues and created several programs, to include the Crime Free Multi-Housing program and the Crime Prevention Through Environmental Design (CPTED) program. The officer worked with a newly founded coalition focusing on the homeless population in the Town. Problem-solving methods were addressed within Downtown’s parking issues, Home Owners Association (HOA) meetings, special events and the School Marshal program. The COPPS officer coordinated problem-solving efforts with members of the Parks Department, community safety volunteers and our explorers to “clean up” an easement, which had been an area that generated a high number of calls for service. As a team, they worked over 80 hours and removed eight truckloads of debris and trash. The result of this project was a drastic reduction in service calls for this area.
The Community Safety Volunteers (CSV) Unit has proven to be an
extremely valuable asset not only to the Police Department but also to the entire community overall. These volunteers free up officers by assisting in a number of areas, including: traffic and accident control, special events, municipal court security and crime scene control. In 2013, CSVs provided 2,543 hours of community service (1,930 hours in 2012 hours), saving numerous follow-up hours by compensated employees. Our CSVs have saved the Town approximately $101,000 with their donated hours.
Douglas County Regional Special Weapons and Tactics (SWAT) is a
multi-agency regional tactical team commanded by the Douglas County Sheriff’s Office (DCSO). SWAT is comprised of police officers/deputies from DCSO and the Castle Rock, Lone Tree and Parker police departments. SWAT responds to highrisk law enforcement calls within Douglas County. Castle Rock Police maintains 2013 Castle Rock Police Department Annual Report
Page 23
a nine-member level on this team. Six members are trained operators and three members are hostage negotiators. The Regional SWAT Team provides service not only within Douglas County but also in surrounding jurisdictions when requested in high-risk situations. The Regional Team is mandated to train as a unit once a month and have the readiness and ability to respond to critical situations with public safety in mind. In 2013, the SWAT team was activated on five life-threatening situations.
Officers in Schools The Police Department continued to provide a full-time
School Resource Officer (SRO) dedicated to Castle View High School and a full-time officer committed to delivering full-time Youth Education & Safety in Schools (Y.E.S.S.) instruction at the elementary and middle schools within the Town of Castle Rock. http://www.dcsheriff.net/yess/ During 2013, over 14,000 students received 436 Y.E.S.S. training hours. Note: The Douglas County Sheriff’s Office provides security coverage for Douglas County High School. The School Marshal Officer (SMO) program was launched in September 2013 in partnership with the Douglas County Sheriff’s Office and the Castle Rock, Lone Tree and Parker police departments. This program adds another layer of security at our elementary, middle and charter schools by adding daily unannounced school visits by officers. The primary responsibility during these marshal officers’ shifts is to visit and patrol our schools while providing a consistent, visual presence at the schools throughout Castle Rock.
Special Events are held throughout the year within the Town of Castle Rock. In August 2013, the Police Department hosted an event in Festival Park to support the National Night Out (NNO) campaign. This “community party” showcased many aspects of the department. Division representatives were on hand to demonstrate a variety of services performed by the Police Department. Everyone in attendance enjoyed great food, National Night Out in Festival Park department tours, a K-9 demonstration and music provided by a disc jockey.
Traffic Unit The Town of Castle Rock promotes traffic safety by requiring a number of specifically trained officers to be dedicated in collision investigation and the enforcement of state and municipal traffic laws. The Traffic Unit consisted of two officers in 2013. Page 24
2013 Castle Rock Police Department Annual Report
The Traffic Unit also began monthly meetings with the Public Works Department to facilitate joint efforts in focusing on traffic safety along Castle Rock roadways. These meetings resulted in increased signage, additional parking areas, changed speed limit signs and several neighborhoods applying for the Town’s Traffic Calming Program. During 2013, the Data Driven Approaches to Crime and Traffic Safety (DDACTS) program was developed, with the initiation of a program launch in 2014. The DDACTS law enforcement operational model integrates location-based crime and traffic data to establish effective and efficient methods for deploying law enforcement and other resources. Using geomapping to identify areas that have high incidences of crime and crashes, DDACTS directs traffic enforcement strategies that play a dual role in fighting crime and reducing crashes and traffic violations. The Traffic Unit continued with grant-based programs, including the National Highway Traffic Safety Administration’s Click It or Ticket program and High Visibility DUI Enforcement. More information on DDACTS or the Click it or Ticket program may be found at the National Highway Traffic Safety Administration’s website: nhtsa.gov
Division Statistics
The goal of the Traffic Safety Unit is to handle 50 percent of the Town’s traffic accidents. Due to staffing shortages, the Traffic Safety Unit handled only 19 percent of the Total Traffic Accidents in 2013.
Traffic Accidents Investigated by Traffic & Patrol Units (2012-2013)
2013 Castle Rock Police Department Annual Report
Page 25
Traffic Accidents Injury and Non-Injury (2012-2013)
Notes: 1. Non-injury traffic accidents increased by 51 in 2013 compared to 2012. 2. Injury Accidents decreased by 4 in 2013 compared to 2012.
Call Types Traffic Unit and Police Department (2013)
CALL TYPES Abandoned Vehicles
Police Department
Conducted by Special Ops
113
282
40%
Driving Under the Influence
16
110
15%
Motorist Assists
66
942
7%
265
800
33%
Parking Tickets
40
196
20%
REDDI Reports
21
334
6%
461
2,127
22%
76
727
10%
Traffic Stops
685
6,848
10%
VIN Verifications
105
443
24%
Parking Enforcement
Selective Enforcement Traffic Complaints
Page 26
Special Operations
2013 Castle Rock Police Department Annual Report
SUPPORT SERVICES DIVISION The Support Services Division is overseen by Commander Tim Gorman and includes 17 full-time positions. There are two distinct functions within this division -- the Communications Unit (Dispatch) and the Records Unit.
Communications Unit The Communications Unit is staffed by a civilian communications manager and 11 full-time dispatchers. The unit receives all incoming 911 emergency calls for service as well as administrative calls. The dispatchers determine and coordinate the appropriate police resources and response level for each individual call.
Tim Gorman Commander Support Services 1 Communications Manager
11 Dispatchers 1 Records Supervisor 3 Records Specialists
The communications manager is responsible for supervising communications and dispatchers. Primary duties include scheduling, training and ensuring efficient operations of the communications center. Dispatchers perform specialized strategic dispatching for the Police Department during both emergency and non-emergency situations. Dispatch monitors and coordinates telephone, radio and teletype communications between unit personnel, outside agencies and the public.
Records Unit The Records Unit is staffed by a civilian records supervisor who is responsible for supervising and coordinating the daily responsibilities of three full-time records specialists. The unit is responsible for scanning documents into the Records Management System (RMS), electronically storing and preserving all police documents for a period of 10 years plus the current year. Our records specialists produce accurate and timely statistics to the National Incident-Based Reporting System (NIBRS), which is used by the Colorado Bureau of Investigation (CBI) and the Federal Bureau of Investigation (FBI). In April 2013, our department implemented a new online reporting system that allows residents and business owners another way to connect with the Police Department. The ePoliceReporting system provides residents and business owners with the ability to report nonviolent crimes such as gas theft, identity theft, vandalism, trespassing to a vehicle or property and lost property using the Web. The system is live at CRgov.com/ePoliceReporting Crimes reported through this system should be non-emergencies, occur within Town limits and have no known suspects. Incidents occurring on a state highway or along Interstate 25 are not eligible, as those are pursued by Colorado State Patrol. In addition, crimes occurring in the unincorporated Douglas County areas are not eligible as those are handled by the Douglas County Sheriff’s Office. All reports filed using the new system will be reviewed by a police officer and will
2013 Castle Rock Police Department Annual Report
Page 27
receive the same investigation and statistical analysis as if the report had been filed by an officer. If further review is needed, an officer will contact the person who filed the report. The new online system interfaces with our RMS software and is a permanent document. The police department will use the information obtained by the new system to drive how the department allocates resources, such as patrol units. The system will also help officers track crime patterns, helping them be even more proactive and prevent crimes.
Special Details Communications Remodel Last summer,
the Communications Center was remodeled and enhanced with a contemporary reflection of relaxing colors and aesthetic appeal. The modern dispatch consoles are specifically made for smaller communications centers, and we have been selected by the vendor to be a “showroom” for other departments of similar size to visit. We are one of two agencies that have obtained this new line of console furniture.
Lobby Remodel In November of 2013, the lobby remodel project for the
Records Unit and Municipal Court was completed. The lobby is a well-defined and secured space providing accessibility as required by the Americans with Disabilities Act (ADA). The project has also reduced the potential of unauthorized access into the facility. All customer business is conducted at one of four records specialist windows.
Perimeter Fence Project In 2012, we obtained quotes from security fence
vendors for the purpose of securing the Police Department’s parking lot. An initial site security assessment determined the department’s parking lot was vulnerable to theft and/or damage on both personal and Town-owned property. The proposed security enhancement would allow for personal safety of employees and reduce overall threat potential. The site security plan required building a six-foot chain link fence around the facility’s parking lot. A security gate was installed on the north side of the facility with a proximity card reader and loop system allowing access to and from the parking lot. The fence project was completed in August 2013.
Page 28
2013 Castle Rock Police Department Annual Report
Training is conducted annually by all sworn Castle Rock Police Officers. As officer safety continues to be a top priority, we offer to host internal, local and regional training utilizing respected outside resources. Not only does this practice effectively mitigate training and travel costs, it also ensures our officers receive the latest information and most up-to-date training. Each Castle Rock Police Officer received an average of 150 training hours in 2013. Officer training includes but is not limited to: • Active Shooter • Defensive Tactics • Emergency driving • Firearms • Reality-based • Use of Force
Officer Body
Varela Sergeant
y
er McNair
and Offic
2013 Castle Rock Police Department Annual Report
Officer Tremaine
Page 29
Division Statistics Average Training Hours per Officer (2012-2013)
Priority 1 Calls (Emergency Calls for Service) Performance Measure: Strategic Priority 4 Prepare for future growth Goal 2: Monitor Police Department workload (2011-2013)
Page 30
2013 Castle Rock Police Department Annual Report
EMPLOYEE RECOGNITION Life Saving Award
STAR Award
Distinguished Service Cross
Benjamin Leach, Officer
Marc Ruisi, Sergeant
Tammy Black, Officer
David Cornell, Officer
Randall Speaect, Sergeant
Adam Elliott, Officer
Lee Gizzi, Officer
Timothy Grandy, Corporal
Kerry Lewis, Officer
Chief’s Unit Citation
Robert Foster, Officer
Medal of Valor
Lindsay Barron, Dispatcher
Fabiola Jacquez, Officer
Weston Body, Officer
Kimberly DeClaire, Dispatcher
Adrian Mendez, Officer
Jacob Coyle, Officer
Michell Grizzle, Dispatcher
Seth Morrissey, Officer
Lee Gizzi, Officer
Matthew J. Tidrow, Dispatcher
Thomas O’Donnell, Officer Todd Thompson, Officer
2013 Promotions
2013 Years of Service Awards
Todd Brown to Sergeant
35 Years
10 years
Eric McCarty to Sergeant
John Anderson, Commander
Kevin McCann to Corporal
30 Years
Kevin McCann, Corporal
David Knight, Officer
Doug Ernst, Commander
Eric McCarty, Sergeant
Tim Gorman, Commander
Dena Zappa-Ludwig, Records ..............................Specialist
20 Years
Tricia Hunter, Sergeant
5 years
Ty Petersen, Corporal
Ashley Dickens, Dispatcher
15 Years
Thomas O’Donnell, Officer
Steve Eastin, Corporal Jason Maes, Detective Troy Stembel, Corporal Sam Varela, Sergeant 2013 Castle Rock Police Department Annual Report
Glenn Stark, Officer The Townwide Years of Service Awards program was held on December 11, 2013.
Page 31
Vision Statement We are committed to partnering with the community to improve the quality of life, prevent and reduce crime and provide excellence in police service.
Mission Statement The Castle Rock Police Department is dedicated to excellence through community safety, innovation and public trust. Our goal is to provide for the safety and welfare of both the citizens and visitors of the Town of Castle Rock utilizing effective community-policing philosophies, including crime prevention, traffic enforcement, criminal investigation, crime-analysis and community involvement.
100 Perry St. Castle Rock, CO 80104 303.663.6100 CRgov.com/Police