T R AV E L
AN INTERVIEW WITH...
DAN VISSER
S
et in the heart of the Lake District, Brimstone Hotel is perfectly sited for exploring the gorgeous countryside. Editor Nicola asked Dan Visser, Director of Sales and Marketing what it takes to make the perfect retreat and why relaxation is top of the list for staycationers.
Tell us about your role at Brimstone Hotel & Spa?
meetings and events.
I am the Director of Sales and Marketing and part of the Management team for the Langdale Estate. We work to maintain and develop Brimstone’s high standards and guest offAerings as well as oversee the running of the whole Langdale Estate. Outside of this, I am also a Non-Executive Director of Cumbria Tourism and also on the Visitor Economy Sector Panel for Local Enterprise Partnership. Both of these roles give me a holistic view of the Lake District tourism industry and helps to inform my work at Brimstone.
What does Brimstone Hotel & Spa offer visitors and what sets it apart from other hotels?
What is the size of the team at Brimstone Hotel & Spa? At Brimstone we have 16 full and part time hosts who look after our guests during their stay - they do everything from lighting the fires in the bedroom to station pick-ups and are on hand to provide guests with whatever they need. Who is the type of traveller that comes to Brimstone Hotel & Spa? Brimstone guests are predominantly leisure travellers who are wanting a short, luxurious break. We find that many guests often stay to celebrate special occasions - birthdays, anniversaries and the like. We also host a very small number of high-end corporate
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SUMMER ISSUE
We offer guests a personal, yet luxurious stay in one of the most beautiful parts of the UK. We have guests that want to have a luxury stay whilst enjoying the outdoors and guests who want a luxury stay without wanting to go outdoors - we provide both offerings to an extremely high standard. How has Brimstone Hotel & Spa dealt with the rise of visitors looking to escape the pressures of modern life? Brimstone has always been about providing our guests with luxury, relaxation and enjoyment. However, as I touched on above,the ways in which our guests work to improve their wellbeing is very individual - for some it is going out on a mountain bike on the fells whilst they are here, for others it is pottering over to the spa to spend their day. We have worked to ensure that our guests have a way of relaxing that suits them which is why we have our spa, our Arcteryx Bootroom, our reading room and our hosts who can help guests organise and advise on whatever it is guest’s fancy doing whilst they are staying with us. We are always looking at ways we can develop our offerings further, for example we have recently introduced a Mindfulness Map which is a free map with suggestions of >>
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