Swati Verma Mobile No.: +91 9922110736 / Email: swa_verma@hotmail.com Seeking Middle / Operational Managerial assignments in Marketing & PR and entertaining fields like Corporate& entertaining event projects with a growth oriented organization., media and journalism
CAREER ABSTRACT A dynamic professional with over 7 years of rich experience in Strategic Planning & Management, Retail Operations, Sales & Marketing, Business , New Store opening, Brand Management, Relationship Management, Key Account Management, and Team Management. Presently associated with Westside (A T ATA Enterprise ) as Assistant Manager Operation, Pune. Westside is the biggest chain Lifestyle store having 45 stores across India. Managing sales & marketing operations across the market with key focus on top line and bottom line profitability by ensuring optimal utilization of resources. Proven skills in managing teams to work in sync with the corporate objectives & motivating them for achieving business and individual goals. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
KNOWLEDGE RECORD Academia:
Advance Diploma in web designing & ecommerce technology from STG international LTD Done Post Graduate Diploma in Business Administration from Symbiosis. BSc Math’s from Barkatullah University., Bhopal (MP) 1999-2000 IT Knowledge Designing & Developing Operating Systems Language Database Packages Applications Others Web Administration
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FrontPage -2000, Flash 5.0 Windows NT, win 98, win2000 Java,vc++ SQL Server 7.0, oracle 8i FrontPage 2000 HTML, DHTML, XML, JavaScript, VB Script Adobe Photoshop NT Administration
EMPLOYMENT RECORD Tenure
April2010-Mar-2013 July-2004-April2010 Operations
Company Name
Designation
Working as Freelancer Freelancer (As model/actor and also as Freelance Strategy planner for Enterprenuers) Westside (A T ATA Enterprise )
Apr2003- July2004
Globus (Raheja’s Group)
Dec2002- Feb2003
J J Valaya (Brand ambassador Sarowski)
Dec2000- Feb2001
Pyramid Collection
Asst Manager
Customer Service Manager Assist Design Manager Operation Manager
Current work ProfileWorking as freelancer doing consultancy/Natural healing on REIKI/ NATUROPATHY/ YOGA/Meditation
From April-2013 Freelance Strategy planner for “Sooders Enterprise”(A complete Corporate Solution Simultaneously From June-2013 joined as Editor & operations head for English Yogras (Health & Fitness) magazine launching soon in 6th Oct-2013 in our upcoming event “Aarogyam-2013” Planning, Presentation & execution going on through me.
Significant Contributions At West Side At West Side, Successfully launched New Store with applicable results Achieved 120 % sales target in FY 2004-2005 Achieved 102 % sales target in FY 2005-2006 Achieved 110 % sales target in FY 2006-2007 Achieved 115 % sales target in FY 2007-2008 Awarded with Promotion to Dept Manager in first seven months in fy 2005-2006. Awarded with Promotion to Assist Manager Operation. in fy 2007-2008 At Globus
Develop, implement and achieve Service Plan for the Store to meet business objectives. Ensure that Visual Merchandising is of the required quality and all fixtures are in working condition at all
times. Plan and implement Operations procedures in the store to deliver the desired level of customer satisfaction. Ensure timely flow of information to facilitate reviews reporting and initiation of action. Impart training to store staff and equip them with the skills to understand and fulfill customer needs. Be the face of the Company in the store and the first point for problem resolution with both customer and the external environment.
Successfully organized in store contests & events for customers . Highlighting products directly & indirectly through paging & suggestive selling ,marketing of different concepts. At House of Valaya
Responsible for keeping the records of prêt lines. Handle press releases for Valaya. Coordinating with sampling & designers to implement the entire production Handled fashion shows. Develop & maintain good customer relations. Cross selling of other services. Handle client grievance issue .
PERSONAL RECORD
Date of Birth : Current City : Languages Known :
01Dec 1979 Pune -MS English, Hindi
Email:; pakhi.verma01@yahoo.in Country of Origin: India Willing to travel for work: Yes (Out of home town to other cities nationally)
Willing To Travel Internationally: Yes Special Skills/Hobbies: Dancing, Anchoring, Acting, Voice over / Reading and Nature tours, Photo shoot Languages: English / Hindi Sports: Basket ball and Badminton
Swati Verma