FEATURE
REINZ champions 2022 National Property Managers’ Day REINZ is championing New Zealand’s first National Property Managers’ Day on Wednesday 6 July 2022 — recognising the dedication and resilience of property managers nationwide.
Property management is no easy feat — balancing the management of someone’s largest asset and someone’s place of residence, and supporting both landlords and tenants. REINZ is aware of the hard work and tireless hours our property management members put into delivering great service. Having gone through a couple of challenging years, property managers have shown resilience and capability of adapting their work. We want to celebrate with a day dedicated specifically to the heroes themselves — by sharing stories, support and recognition.
Jo Rae Head of Property Management, REINZ
Zack Cathcart Property Manager, Lodge City Rentals
Jo has worked in the property management sector for several years.
Recognised as the top property manager at Lodge amongst many other highperforming colleagues, Zack has worked hard in building his property portfolio and ranking in the business. Despite working in the sector for several years, Zack says he’s constantly kept on his toes and learns something new every day.
Starting as a receptionist for Bay Realty Ltd in Ponsonby, Jo progressed on to trust accounting and property letting. It wasn’t long before she realised that the small property management department of the highly successful sales office wasn’t as much of a priority as she had hoped. So, Jo approached the owner of the business and asked if he would sell her the rental roll — all 25 properties. Being in her early 20s with next to no business experience, Jo began her property management journey and enjoyed the interaction with landlords and tenants, and the satisfaction that came with seeing her rental roll grow. Jo remained a business owner until December 2020 before selling and joining REINZ. Her passion for the sector is immense and working at REINZ has given Jo the opportunity to support and increase the resources for others in the profession. “Yes, we rent out homes, but we deal with people from all walks of life and backgrounds, and having the skills, awareness and empathy to communicate confidently through both the good and bad is vital,” Jo says.
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The Real Estate Institute of New Zealand
“No day is ever the same. Every day has its new challenges — the landscape of the sector is constantly changing with legislation and tenant notices to name a couple,” says Zack. Previously working in business banking, Zack always had an interest in the investment side of property and understands how difficult it is to get onto the property ladder. “I know how much a home or investment property means to someone, so I strive to manage my owners’ properties as if they were my own,” he adds. Zack sees the future of the sector becoming more regulated — as he believes it should be. He believes that property managers should be licensed considering their level of responsibility in managing tenants, owners and their property investments. As the sector continues to grow, he also looks forward to property managers being more recognised.
