Noel Jones Officve
Planning to sell your property?
Planning to sell It’s worth more at Noel Jones. your property?
It’s worth more at
Noel Jones; delivering more The Noel Jones Blackburn team consistently achieves record breaking results. This is because each individual within our team is a leader in their field. The power of our team within the City of Whitehorse is unrivalled: • 3 local offices • Over 22 senior property consultants – all local • Intimate local market knowledge • Extensive database of local buyers Our results speak for themselves: • Higher auction clearance rates • Shorter time-on-market • Consistent outstanding results • No. 1 Sales Office 2010-2015 in the Noel Jones Group • Top 50 Sales Offices with REB in Australia for 2015 & 2016
70% of our business comes from referrals
Introducing
Troy Sheehan
Troy is a Noel Jones Director and has been successfully selling real estate in the City of Whitehouse area for over 18 years. He is particularly passionate about the fantastic infrastructure and amenities this municipality has to offer.
“I believe the best way to protect the integral value of your home is to use a trusted agent who always puts the client first.”
Together with his young family, Troy is a “very happy and enthusiastic local resident” and draws on his first-hand knowledge of the locality when talking with buyers about the benefits of living in the area. A high profile local agent and auctioneer, Troy is recognised for his strong negotiation skills and believes this to be a fundamental factor in the successful sale of a client’s most Valuable asset their home. His reputation for always putting his client’s first, being an excellent negotiator and his professionalism has earned him a legion of loyal clients.
TROY SHEEHAN Director and Auctioneer 0417 243 900
troy.sheehan@noeljones.com.au
Meet the Team Nadine has converted a passion for the residential property market into a successful and rewarding career, with a keen focus on helping clients successfully navigate the process of buying and selling. She prides herself on being honest, enthusiastic and professional across every aspect of her role - paying particular attention to detail - as well as listening to and successfully acting on the needs of clients. After many years in the industry, Nadine has developed a strong understanding of the local residential real estate market and client base to consistently achieve the best possible results. NADINE ROBERTS Senior Property Consultant 0408 960 082 nadine.roberts@noeljones.com.au
Always enthusiastic and professional, you can be assured that the sale of your property is in the very best of hands with Jack. Jack prides himself on his ability to communicate effectively and to confidently navigate through potential hazards to deliver outstanding results. Both vendors and purchasers benefit from Jack’s strong attention to detail and extensive market knowledge which allow him to successfully negotiate the best outcome for all parties. In his spare time, Jack coaches and plays basketball, enjoys a round of golf and loves to socialise. JACK LIEBELT Property Consultant 0430 521 611 jack.liebelt@noeljones.com.au
Well qualified, Feng has completed a Bachelor of Business (double majoring in accounting and finance) in Auckland, New Zealand and possesses a wealth of prior property management and customer service experience. Feng aspires to provide to his clients a professional and efficient service, always keeping one goal in mind: to create a unique and smooth real estate transaction. Fluent in both English and Mandarin, Feng works with a wide range of clients across different nationalities to consistently achieve results that exceed expectations. Outside of work, Feg enjoys playing basketball and spending time with his young son and family. FENG WANG Property Consultant 0415 609 111 feng.wang@noeljones.com.au
Nichole prides herself on being organised, completing all tasks with exceptional attention to detail and always being highly motivated. The strong and successful team culture within the Blackburn office is very appealing to Nichole along with the friendly and positive environment. Her approachable and professional attitude is an asset to the team. Living locally for the last 16 years gives Nichole a first-hand appreciation of the municipality. Outside of work, Nichole enjoys spending time with her husband, family and friends. She has a love for animals and enjoys walking and caring for her dog.
NICHOLE LE GRAND Sales Administrator 9877 1855 team.sheehan@noeljones.com.au
Meet our leading sales team
ROHAN CALDER
PAUL LEYDIN
TERRY ANSON
Director / Auctioneer
Partner / Auctioneer
Senior Property Consultant
MARTIN FROESE
JASON STARCHENKO
DAMIAN COAD
Senior Property Consultant / Auctioneer
Senior Property Consultant / Auctioneer
Senior Property Consultant
ROBERT SIMPSON
CASEY WANG
DAVID TO
Senior Property Consultant
Senior Property Consultant
Property Consultant
When you appoint our team to handle the sale of your home you will also benefit by having a leading team actively involved throughout your sales campaign who will:
• Engage with buyers at your Open For Inspections • Skilfully follow up calls to all interested parties • Field buyer enquiries • Negotiate all facets of the Contract of Sale • Provide professional auctioneering and auction day support • Provide campaign reporting and measurement
How best to sell your property The journey to achieve the best price for your property comes down to planning, preparation and selecting the right agent. Selling your home can often be a daunting prospect but with the right support behind you it can be a successful and fulfilling experience leading to the next chapter of your life. There are many things to consider when selling your home, and communication is of the utmost importance. Our experienced team will guide you through every step of the process, ensuring your complete understanding and comfort at all times.
Helping you on your journey Presentation and Preparation
Stylist
Paint and Repairs
Gardens
Start
Open for Inspection
Method
Marketing Creative
Media
Key points for discussion: 1. Method of Sale - Whether you select a private sale, a sale by fixed date or auction, the method needs to highlight the features and benefits of your home. This will assure competition.
4. Fees - A percentage of the sale price is very common. Structuring a performance fee tiered on a sliding scale has also proven very successful.
2. Timing - When is traditionally a good selling period or do you take advantage of limited supply of homes and high buyer demand? 3. Buyer Strategy - With regular buyer contact we have composed an extensive database of bidding histories and buyer capacities. This knowledge is effectively utilised to sell your property for the best possible price.
5. Marketing - Selling a property is about visibility and it’s important to maximise all of the right advertising opportunities including digital and print media exposure. 6. Sale Price - Our aim is to exceed your expectations.
Campaign Launch
Signage
Digital Marketing
Internet
Newspaper Advertising
Negotiate Sold
4
Engage Buyers
Offers
Negotiation
Auction 23rd Aug 11am Camberwell 1/19 Carramar Ave
3
1
Designed with customary imagination by Inarc Architects, this residences superb proportions include 3 separate living zones each irresistibly inviting. A Miele equipped kitchen makes its q
while sliding glass seamlessly links to a landscaped north-facin featuring a seductive pool.
www.suburbville.com Contact
Debbie Silk
David Gillham
9809 2000
noeljones.
Should I Sell Privately or at Auction? This depends on the level of comfort you have with the method, the trust you have in your agent and the desirability of the home. WHAT IS AN AUCTION? An auction is a public sale in which a property is sold to the highest bidder. The auction process has been around for hundreds of years and, if handled correctly, can be one of the most successful ways to market and sell your property. ADVANTAGES: • Unconditional offer* • Qualified buyers only • Shorter campaign *If sold three days prior, on the day, or three days after the publicly advertised auction date.
OUR THOUGHTS The auction is designed to drive competition and achieve a premium price by encouraging as many buyers as possible to bid on your property on auction day. In many cases, selling at auction can be the most effective method. Do your research and you will discover that most record property sale prices achieved in your suburb are reached through auction. The other important factor to consider is it allows anyone to be a buyer for your home up until the auction starts. Many houses have been sold over the last year to buyers who turned up on auction day without viewing the property prior. However, if you have a unique property or one with specific features that may appeal to only one or two buyers the best method for your property may be a SALE BY FIXED DATE.
WHAT IS A SALE BY FIXED DATE? A sale by fixed date combines the competition of an auction, with the privacy of a for sale campaign. This type of campaign is run over a four-week period with a fixed sale date but can be sold at any time prior. Buyers are invited to make offers throughout the campaign and should there be an acceptable offer there will be a forty-eight hour close-off period. During this time we update the Internet, text message and email all interested parties to let them know the property will be sold unless there is a higher offer. Lower offers will not be disclosed to the vendor so qualified buyers are encouraged to submit their highest offer. Buyers will be asked to sign a letter stating that their offer is the highest and best offer received by the vendor which further acknowledges that they may not be given a chance to resubmit another offer. At the commencement of the forty-eight hour period, the buyer with the initial offer will have one chance to increase their price should this be their wish. The difference in price can often be quite substantial. ADVANTAGES: • Timeline driven • Increased competition • Privacy - no public auction OUR THOUGHTS This method can often achieve fantastic results as it forces buyers to pay the maximum amount they believe the property is worth. It offers owners the flexibility of a timeline-driven campaign without the public auction maintaining a level of privacy. It allows us the most leverage while negotiating. We inform the buyers that the home will be sold to another party by a certain time and it will take a better offer if they want to secure the home. In recent years, the biggest difference we have seen between offers was $92,000.
Important factors to consider
Costs: the complete picture The first thing that comes to mind when selling and purchasing a property is the sale price. However, it is also important to calculate the net price after all deductions are made. Other costs which are likely to be incurred are: 1. HOME PRESENTATION: Presenting your home to impress potential buyers may incur costs such as those associated with minor repairs, hire of furniture, professional cleaning and temporary storage fees.
4. AGENT FEES: These are negotiable and vary depending upon the agent’s success and positive track record in the local area. Agent fees should be agreed prior to signing the Sale Authority.
2. MARKETING: The advertising investment for your property should be discussed and agreed upon with your agent and be reflective of your sale strategy.
5. INSURANCE: You should maintain insurance on your property until settlement has taken place.
3. LEGAL AND CONVEYANCING COSTS: The preparation of necessary documentation such as a Section 32 Statement and a Contract of Sale should be factored into your sale gain.
6. MOVING COSTS: Consider the cost associated with moving to a new home such as professional removalists and cost of re-installing appliances etc.
7. STAMP DUTY: Keep in mind the stamp duty that may be applicable on your next purchase.
Presenting your home in the best possible light
Staging your home Before
After
Homes that are well staged do sell faster and with a greater result. Presenting your home in the best possible light from the absolute outset of your campaign is imperative. This may take a little or a lot of your time but will reap significant rewards on sale day. We are fortunate to have a leading external consultant who has proven time and time again that the way we live in our homes on a day-to-day basis is rarely the best way to present your home for sale. Staging is about: • Rearranging and accessorising to neutralise, de-personalise and to capitalise on your properties’ best features in order to appeal to a larger segment of the buying public. • Appealing to the buyer’s senses, creating an emotional attachment that makes a potential buyer want to call your house a “home.” • Making a small investment in order to secure a larger return in a shorter amount of time.
Before
After
Together with our client support team, our stylist will quickly determine what needs to be done and how to deliver this in a timely and cost effective manner. This initial consultation is with our compliments. We are able to take this worry off your hands and coordinate each presentation project on your behalf or simply provide you with guidance so that you can do so yourself.
Expert support and technologies to maximise your gain
Our client support team Critical to the sales success of our business is the client support team we utilise for our Advertising and Marketing requirements. 3rd Street Marketing is a fully dedicated support team focused on providing the best marketing and advertising strategies within the real estate industry. As a client, you get the benefits of a marketing focused team, streamlined processes and systems and cost efficiencies and savings. We work alongside a number of well-established external suppliers who provide high quality photography, floor plans and site maps, multi-lingual translations, professional copy writing and property styling. Our list of trusted and qualified tradespeople are also able to assist with any preparation works that may be required prior to opening your home. With this expert support, our sales team is able to actively focus on what they do best - guide you through the sales process, attend to all your needs and engage with buyers.
Our clients in their own words
BOX HILL
54 Margaret Street
BLACKBURN SOUTH
72 Edinburgh Road
We chose Troy as our agent after having attended several other auctions in our area. We were impressed with his highly professional yet friendly command of the auctions, and this approach was confirmed during our meetings. We were also impressed with the speed and attention to detail, of his again professional and friendly team in setting up our auction plan. We particularly loved the photographic presentation, and felt there was nothing left to chance to achieve an excellent result for us. We have no hesitation in recommending Troy and the team at Noel Jones Blackburn to anyone looking to achieve the same result.
“A key component to the successful campaign, whilst selling my home, was communication. Troy kept me well informed and his professionalism and integrity was very impressive. I certainly recommend him as being an agent who is honest and a very good communicator.”
BOX HILL NORTH
BLACKBURN
11 McKean Street
“We have used Troy to sell 4 of our houses, he has a vibrant personality, experience, empathy, great market knowledge and contacts. Troy and his business partner, Rohan, lead a professional team that knows when they need to speak up, (a trait that most Real Estate agents are scared of for fear of losing your business), to let you know the true value for your property in the existing market. We appreciate Troy’s experience and honesty. If your looking for someone to list your property with in the Whitehorse council zone I can not recommend Troy more highly, so much so have personally recommended him to 3 of our own friends who all are equally as happy with his professionalism.”
2/55 Stanley Grove
Throughout the entire sale process we were extremely happy with the service and communication provided by Troy and Noel Jones. We were kept up to date in a timely fashion with all developments and our queries dealt with expeditiously. The auction result exceeded our expectations and we would have no hesitation in recommending Troy and Noel Jones to anyone looking to buy or sell in the Blackburn area.
BLACKBURN
18 Downing Street
“We first met Nadine over 2 years ago when we were first interested in selling our home. Even though we decided that the time was not right for us to sell, Nadine kept in touch on a regular basis and sent us information on sales results weekly which kept us informed on the market in our area. By the time we decided to sell, we felt we had already established a relationship with Nadine and the entire process was stress free. She has excellent communication skills, is incredibly reliable and has excellent market knowledge. We experienced no problems at all during the 4 week auction campaign. Nadine was able to bring a large number of buyers to our home and would communicate with us after each open house. Her manner is calm, professional and reassuring which is what you need when making a decision to sell by auction. On the auction day, we had a large attendance, 3 bidders and achieved a result above our expectations. We could not recommend Nadine highly enough.�
BLACKBURN
1A Suffolk Street
I am very impressed by Troy and Fiona. Troy had a lot of patience and listened to our past experience. He offered a very good deal for advertising and Fiona worked hard to get an offer for us. Finally the property sold. We appreciate them working hard and their great communication skills. Troy had fantastic deal-closing skills.
BOX HILL NORTH
16 Nan Street
Troy was exceptionally professional and the team were well resourced and supportive as they guided us through the process of selling our family home.
Award-winning Agency
#1 in Whitehorse #16 in Victoria #47 in Australia
Agency of the Year Blackburn and Blackburn North
#1 in Whitehorse #6 in Victoria #31 in Australia
Complimentary Knowledge Booklets Noel Jones have produced the following knowledge books to aid you on your property journey. Whether you are buying, selling or investing, our team of local experts has the knowledge to ensure your success. Maintain and Prepare Your Home for Profit Whether you are considering putting your home on the market, or you’ve made the decision to sell what is possibly your greatest asset, this booklet will guide you through the steps that will ensure you achieve the best possible return on your investment. SMS the word ‘PROFIT’ to 0416 907 823 to receive a free copy.
Your Greatest Move Retirement is the time to say farewell to the council rates, hours of cleaning, gardening and maintenance chores and to spend your time and money doing the things you actually love. Opting for independent living in a lifestyle village can give you the flexibility to enjoy life to the fullest - offering you freedom, comfort, friendship and of course privacy. This helpful booklet will guide you through the downsizing process. SMS the word ‘MOVE’ to 0416 907 823 to receive a free copy.
Your Guide to Investing in Property There are many choices that you need to make when you are considering investing your money as a way to increase your wealth and secure your financial future. This booklet contains useful information and tips to help with your decisions. SMS the word ‘INVEST’ to 0416 907 823 to receive a free copy.
Property Management with Noel Jones At Noel Jones, we have a strong team of highly experienced staff to manage your investment property. We offer unmatched industry experience and market knowledge that will enable you to maximise your return while minimising your risk. SMS ‘PM’ to 0416 907 823 to receive a free copy.
Noel Jones Office Network
DONCASTER
BALWYN
BOX HILL
MELBOURNE
RINGWOOD BLACKBURN
CAMBERWELL
MITCHAM
GLEN IRIS WANTIRNA
TROY SHEEHAN Director & Auctioneer 0417 243 900 troy.sheehan@noeljones.com.au
BLACKBURN 67–69 Railway Road 3130 Phone: (03) 9877 1855 Fax: (03) 9877 1955 blackburn@noeljones.com.au