choose us?

It’s simple. We have an excellent reputation in Northumberland for outstanding customer service, among both guests and owners.

Coquet Cottages has the highest proportion of Visit England Gold Award-winning properties of any agency in the UK, and over the years we have received multiple awards for our excellent standard of accommodation and first class service.

Our team will get to know your property inside and out, allowing us to identify its strengths and USP’s. This is invaluable when speaking to a guest looking for something specific, and gives our team the ability to provide a bespoke service to find the perfect accommodation for each customer.

We are widely known around Northumberland for being the most exclusive holiday letting agency, with a minimum entry requirement of 4 stars by Visit England. We manage the grading process and we’re able to advise and guide on how to reach and exceed the minimum level if we feel your property has potential.

Our exceptional customer service, combined with the high standard of accommodation our owners provide, creates overall an excellent level of service to our customers from start to end, enabling us to command higher rental rates.

We use dynamic pricing and revenue management techniques to focus on achieving the maximum return for your investment. High occupancy rates won’t create maximum income without effective revenue management. Our dynamic pricing system ensures your property achieves the most competitive rates possible, maximising on demand throughout the year.

Our clientele recognise luxury and quality, therefore our property yields are much more competitive without the pressure of operating on 100% occupancy. This is much better suited to the luxury property market, reducing wear on the property and creating a little more opportunity to enjoy the property yourself without impacting on the income achieved.

We offer unlimited support and guidance intensely during our onboarding journey and also throughout your entire relationship with us. It’s in our best interests to ensure you are providing the best standard of accommodation possible.

During your relationship with us, we will provide constructive feedback to encourage you to improve standards and keep aware of the ever-changing trends and expectations in the self-catering market.