July 2020 Issue by Rental Housing

Rental

Housing EAST BAY RENTAL HOUSING ASSOCIATION | JULY 2020

Are You Prepared for the Eviction Tsunami? PLUS: COVID-19â&#x20AC;&#x2122;S IMPACT ON THE TRADITIONAL OPEN HOUSE 4 EASY WAYS FOR YOU TO SIMPLIFY LEASING AN APARTMENT

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Contents

East Bay Rental Housing Association

JULY 2020

Volume XVII Number 7 | July 2020 EBRHA OFFICE

3664 Grand Ave., Suite B, Oakland, CA 94610 510.893.9873 | fax 510.893.2906 www.ebrha.com

tel

Are You Prepared for the Eviction Tsunami?

How to Spot Fake References from Renters Like a Pro

BY BECKY BOWER

BY NICOLE SEIDNER

Danielle Baxter | sales@ebrha.com | 510.893-9873 SALES & MARKETING COORDINATOR

EBRHA OFFICERS PRESIDENT Wayne C. Rowland FIRST VICE PRESIDENT Luke Blacklidge SECOND VICE PRESIDENT Irina Gelfenbeyn TREAURER Taylor Hines SECRETARY Brent Kernan

EBRHA BOARD OF DIRECTORS Wayne C. Rowland, Luke Blacklidge, Irina Gelfenbeyn, Mahasty Lebastchi, Carmen Madden, Brent Kernan, Taylor Hines, Jacqueline Jacobs, Chris Moore, Fred Morse, Rick Philips, Joshua Polston, Jack Schwartz, Judy Shaw,

Carlon Tanner PUBLISHED BY East Bay Rental Housing Association

COVID-19’s Impact On the Traditional Open House

PUBLISHER Marcia Hodges

ADVERTISING Shani Brown | 510.893-9873 ex. 108 | shani@ebrha.com

BY SCOTT VAUPEN

Rental Housing (ISSN 1930-2002-Periodicals Postage Paid at Oakland, California. POSTMASTER: Send address changes to RENTAL HOUSING, 3664 Grand Ave., Suite B, Oakland, CA 94610.

Features & Columns 12 FEATURE 4 Easy Ways for You to Simplify Leasing an Apartment 18 FEATURE Video Tours For Your Vacancy BY SCOTT ISACKSEN 23 COMMUNITY OUTREACH Community Advisor Report and Photos

BY GEORGIA W. RICHARDSON

Events & Directory 13 U PCOMING EVENTS 29 COMMUNITY CALENDAR 31 V ENDOR DIRECTORY 34 A D INDEX

Rental Housing is published monthly for $36 per year by the East Bay Rental Housing Association (EBRHA), 3664 Grand Ave., Suite B, Oakland, CA 94612. Rental Housing is not responsible for the return or loss of submissions or artwork. The magazine does not consider unsolicited articles. The opinions expressed in any signed article in Rental Housing are those of the author and do not necessarily reflect the viewpoint of EBRHA or Rental Housing. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal service or other expert assistance is required, the services of a competent person should be sought. Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered. Published monthly, Rental Housing is distributed to the entire membership of EBRHA. The contents of this magazine may not be reproduced without permission. Publisher disclaims any liability for published articles. Printed by Jostens Printing Co. Copyright © 2020 by EBRHA. All rights reserved.

contributors

BECKY BOWER Becky Bower is a marketer and writer who specializes in legislative trends. As Contemporary Information Corporation (CIC)’s Content Specialist, she authors in-depth guides on how to manage, grow, and scale within the rental housing industry on the CIC Blog. SCOTT ISACKSEN Scott Isacksen is the founder of TCI Building Services, a company that helps apartment owners protect their properties from costly damage and better care for their investment. He has over 12 years of experience working with facilities in property management. Currently, he also works at a local management company overseeing the maintenance of a portfolio of over 100 properties throughout Oakland and Berkeley. He has also overseen facilities with several large HOA communities that have 100+ condos. GEORGIA W. RICHARDSON Georgia is the Community Relations Advisor for the East Bay Rental Housing Association. She is responsible for bridging EBRHA’s communication and relationships with individuals and organizations in the community, city government and other real estate related organizations. She is also a real estate broker with over 35 years experience and served as the 2003 President of the Oakland Association of Realtors. She has a vast sphere of influence in the community and is dedicated to using her experience and networking skills to educate and promote EBRHA’s benefits to rental housing providers and other real estate related organizations. NICOLE SEIDNER Nicole Seidner is a copywriter at the CIC Blog. She holds a degree in Writing from Savannah College of Art and Design with a focus in creative nonfiction. Her free time is spent taking pictures of her dogs or reading deep dive analysis on movies that she hasn’t seen. SCOTT VAUPEN Scott is a true Bay Area native. Born and raised in San Francisco, he later earned his BA from UCSB and MBA from the Middlebury Institute of International Studies in Monterey. After living coast-to-coast and abroad, he quickly realized that the Bay Area offers the best of everything. Yearning to be within 3 hours of the most pristine coastlines in the world and some of the world’s most scenic mountain resorts, he and his wife chose to raise their 3 children in Danville. During his 32-year professional career, he has successfully structured, negotiated and, most importantly, closed a multitude of complex deals. The bulk of that career has been spent in the tech world where he licensed cuttingedge technologies. During that time, he developed a passion for real estate by buying and selling his own properties. Over the past 6 years, he has committed full-time to that passion becoming an expert in the San Francisco and East Bay Area real estate markets.

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FEATURE

COVID-19â&#x20AC;&#x2122;s Impact On the Traditional Open House BY SCOTT VAUPEN, REALTOR, SAN FRANCISCO AND EAST BAY AREA

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Many of us, when we leave the comfort of our home, have now become accustomed to wearing masks, social distancing, and vigilant hand sanitizing. However, for those looking to buy or sell a property, a new set of COVID-19 restrictions has been put into place. Not only are there strict sanitation requirements to sell and view homes, real estate professionals are now also required to work without one of the most important selling tools, the walk-in open house. As an agent myself, I’ve relied heavily on open houses to grow my business. I’ve now been forced to pivot to virtual open houses. I, like many other real estate professionals, have learned how to not only survive without one major business development tool, but thrive in this new, virtual world. Open houses may not ever exist like they used to, but they are evolving into something that will give agents and clients cost effective solutions that result in better reach and higher quality clients. Let’s be realistic, virtual open houses are no substitute for seeing the home in person. While some investors may purchase a home strictly on virtual viewings and traditional inspections, it would be unique if one were to buy a primary residence without viewing it in person. Despite this fact, virtual open houses are being used as a primary screening mechanism to narrow down the search. For buyers, this will save countless hours touring homes that they would never be interested in once they saw them. They would only view homes in person when they have a good idea of the layout, the particular updates, and even the neighborhood where the home is located. For sellers, virtual open houses have the advantage of reaching the entire internet of prospective buyers; yet fewer, more qualified, people are the only ones actually entering the home. Virtual open houses help screen only those who are truly interested in buying the property. To make the process even more efficient, many agents are now requir-

ing that buyers provide both a pre-approval letter and proof of funds prior to any in-person viewing. One of the main advantages of holding an open house is the ability to engage with prospective clients. Some might think that this engagement is lost in the virtual world. However, while it isn’t a replacement for the face-to-face interaction, there is plenty of opportunity to engage while live streaming. Platforms such as Zoom, Google, Instagram, and Facebook offer the ability to interact with people in real-time, answering questions that may arise during the tour. Even better, the agent hosting the open house, can require that all attendees pre-register online before they view the open house. Now, the agent can capture all the necessary contact information of the prospective client for future follow-up rather than request their information after the fact. Unlike a normal open house which lasts the entire afternoon, a virtual open house typically lasts no longer than 20-25 minutes. Once recorded, the open house can be posted online indefinitely. Sellers don’t have to leave their properties for an entire day. In addition, because virtual open houses are much shorter in duration, one agent can host three to four listings on the same day. One of the disadvantages of the virtual open house is the impression that they can be somewhat impersonal. It is difficult to build a trusting relationship strictly by meeting online. A trusting relationship between client and agent is absolutely critical. As an agent and investor, myself, I always make it a point to meet, in person, the agent representing me. I’ve purchased an investment home strictly through virtual tours. However, that was only after I built trust with my agent. That agent made sure I was aware of anything that they felt might be a red flag. They ensured that the home was thoroughly inspected by very reputable companies and negotiated any necessary repairs or credits to compensate for those defects. This pandemic will end someday. However, when it comes to real estate, virtual open houses are here to stay. I predict there will be fewer traditional walk-in open houses. Virtual open houses will be the mainstay in helping clients become more efficient in both selling and buying property. However, they won’t replace the critical face-to-face interaction between client and agent. Trust will always be a factor when it comes to such high-priced investments. Contact: www.vaupendanvillerealestate.com Scott.vaupen@compass.com; 925-683-9710

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FEATURE

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HOW TO SPOT FAKE REFERENCES FROM RENTERS LIKE A PRO BY NICOLE SEIDNER Reputation can be everything these days. From trending "This Person is Over Parties" on to Twitter, people getting “cancelled,” to “getting out the receipts” for past bad behavior, it all shows that you need a good rep to keep your business going. It’s not all bad news, however, because your applicants need a good reputation, too. That’s where the references come in. You ask their previous property owners and property managers what they were like as a resident and that helps you make an informed decision. It’s also what makes fake references so dangerous. According to Daniel Berlind of Snappt, “since August of 2019, we have detected that 22% of our customer applicants have submitted fraudulent financial documents during the rental application process. Fraud increased by 11% during the beginning of the COVID outbreak from March to April.” So, how do you weed out the liars? The Property Owner's Past Activity You talked to them over the phone, but now you need more information. Yes, you need to google search the property owner, and then the property. If you’re doing a friendly little search online, one thing that should pop up is a few ads: has this landlord posted the address to the typical places people search for rentals? Is there even a Craiglist posting? Or Zillow? There should be a trail that shows this is a legitimate rental property. Even if this was a first-time rental owner, they are bound to have some remnants of their attempts to fill the vacancy. Quick Tip! Do they have a dedicated website for their rental(s)? Use the Wayback Machine! This can alert you by finding out how long the website has been around. As some people sell websites just for fake references, this can be a good clue in your detective work.

Familial Interviews When you do chat with the prior property owner or their leasing team, keep an ear out for a few things. What is their tone like? Are they nervous, uncomfortable? That’s not always a dead giveaway, considering they may just not be good ‘phone people.’ Also, if they are a first-time property owner it’s also good reason to be nervous. That doesn’t mean their tone isn’t something to keep in mind. Combine this with their actual comments. A real rental owner will know how many times their prior resident paid rent a day or so late, the amount of wear and tear, or if there were noise complaints. They would not know how long they left dishes unwashed or if they left dirty laundry lying around a private bathroom. These are things friends and family would know or even a roommate from college… and you wouldn’t want to base your rental decision off of non-industry standard factors anyways. Checking Ownership Records For the most part, property tax records are public. That means if you have the ‘previous address,’ you should be able to see who owns it. Even without scouring tax records and government red tape, you can generally type in an address and find the most recent or current owner. If the name there does not line up with the ‘propert owner’ that you are talking to? That could be a red flag. There is no one hundred percent fool proof no-doubts-about-it way to figure out what is a real, legitimate prior property owner reference. That doesn’t mean you’re forever high and dry. Before screening rental applicants, consider how much the reference affects your final decision. How much would a bad or nonexistent reference affect your final decision? At the end of the day, make sure you apply your standards to all your applicants and give your applicants space to share extra details if you’re on the fence.

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FEATURE

Are You Prepared for the Eviction Tsunami? BY BECKY BOWER

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America, the multifamily housing industry is at crossroads when it comes to evictions. While some states have begun to reopen with the promise that the courts will start hearing eviction cases later this month, others are considering extending eviction moratoriums due to rising COVID numbers. Regardless of when the courts open back up, the likelihood that the nation will be swept up in an influx of evictions grows. With evictions, comes more rental applicants, and it’s important to know how your rental policy will handle this before the eviction tsunami hits.

COVID-19 Should Affect your Rental Policy If you (or your upper management) haven’t revised your written rental criteria during the pandemic, you’ll want to consider doing so, and fast. As an industry, we’ve had to adapt to social distancing guidelines, stay-at-home orders for both residents and staff, drastic unemployment causing missed rent payments, and eviction court closures. In the last few months, the landscape of our industry has drastically changed, and so have our applicants. Moving forward, you’ll want to change your policy to keep up. In the past, we’ve talked extensively about why you should be avoiding blanket standards (or “bright-line standards”) to avoid liabilities, including discrimination. Blanket standards are overly broad language in your rental criteria like “no felonies” or “no evictions.” While normally, stating “no evictions” is problematic in that it does not factor differences between laws on the federal, state, and county level and can be perceived as anti-renter, with COVID-19 evictions on the horizon, this policy can be especially precarious. Here’s why: 1. It’s not a good look (legally) You can imagine the headlines now: ‘Insensitive Landlord Denies Renters with COVID Evictions.’ Even if you’ve always had the policy to deny any applicant with an eviction record, if the denial was on the basis of a COVID-19 eviction, you could be in hot water. Denying a COVID eviction can not only cause a blow to your property’s reputation, but could cause legal issues or complications. Plus, as the eviction tsunami hits, I wouldn’t be surprised if we see state-led legislation aiming to restrict the use of COVID eviction records for housing. 2. COVID-19 evictions don’t accurately show risk If an applicant loses their job during the pandemic and gets evicted because they couldn’t pay rent, that doesn’t mean they’re a bad renter or that they’re risky. They’re just hard on their luck like the millions of other unemployed Americans. At the end of the day, a

single eviction related to COVID-19 missed payments does not accurately depict the consumer’s rental history, especially if they had a perfect record prior. And, if they meet your income requirements when applying, it’s likely they won’t be a repeat offender. How to Use Eviction Data Responsibly Navigating responsible eviction data use can be tricky, but not impossible. If you haven’t incorporated these into your leasing process already, here are 3 things you can do: •

Avoid blanket standards As we stated above, you’ll want to make sure your rental criteria does not have bright-line standards like “no evictions.” Instead, replace it with specific, date-centered restrictions like “no monetary evictions in the past 3 years (with exception of COVID-19 related evictions).”

•

Stay on top of data restrictions/laws In the past few years, we’ve seen counties and states restrict the use of eviction and criminal data when making rental housing decisions. You’ll need to be aware of your own local and state-wide data laws when reviewing your applicants’ background checks to avoid this liability.

•

Apply your rental policy equally, at all times No one wants to be sued for discrimination. To ensure your rental policy is being applied equally, there are a few options. One way to reinforce this is to set in place consistent training for your staff on your property's rental criteria and how to uphold it. This includes any legal updates or restrictions, policy changes, and more. The other option is to use rental recommendations like MyDecision. MyDecision allows you to set up rental criteria for each of your properties and have that criteria be applied automatically whenever a resident screening report is processed.

As the pandemic reshapes the way our industry operates, it’s important that we take extra care to be empathetic during this time. This not only applies to our applicants and residents, but our staff and peers as well. These can be hard, overwhelming times – and we must band together to make sure we’re taking care of each other. Even with an eviction tsunami lurking ahead, CIC will be here to help.

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4 Easy Ways for You to Simplify Leasing an Apartment We all know that the leasing process isn’t always all fun and games. It takes a lot of time and elbow grease to find the perfect residents. While you might have your leasing process down, consider adding one of these 4 methods to help simplify leasing. Showing the Property to Applicants The virtual tour is already a mainstay of nearly all real estate and apartment marketing. With the additional restrictions of the pandemic, touring properties inside and out via the virtual tour has become the norm. Much like Google Street provides views of the exterior, a virtual tour provides views of the interior with a twist. Using a smartphone, tablet, or computer, a prospective renter can self-guide the tour and focus on any details important to them. Additionally, some representatives of properties can actually give virtual tours live, catering to a potential client’s interest in specific areas. Most applicants can also appreciate the time and gas savings, especially considering the recent quarantine restrictions. For those renters who prefer to visit properties in person, many management companies use drop boxes for keys and paperwork to maintain social distancing. Filling Out the Application Fortunately, most of the application process was already online even before the quarantine. Generally speaking, anyone who has rented in the last few years is familiar with online applications and are quite comfortable completing the transaction virtually. Employment, rental history, identification info, etc. can all be communicated electronically. So, as odd as it may seem, it is no longer uncommon for renters to apply and get approved without ever actually setting foot inside the dwelling.

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Resident Screening and Background Checks Unfortunately, resident screening and background checks have a bad reputation for unnecessarily stretching out the leasing time. We don’t do that. At CIC, our average report processing time is just 5 seconds, meaning you can get all of your resident screening done within the time it takes to grab another cup of coffee. Plus, if you want everything streamlined within your tried and true property management software, CIC integrates with most property management software. So you can say goodbye to that long wait time. After Move-In Managing a property after move-in can also be a breeze if done correctly. Everything from scheduling maintenance to depositing rent directly into a bank account can be handled using a premium property management solution. The best software solutions include tools to help manage operations, accounting, leasing, and management into an easy-to-use format. If you are managing multiple properties, you already know how much time is spent getting things done so they stay done. It has been suggested that post-quarantine life will be markedly different from what we’re used to. Fortunately, being a property manager or owner has never been easier and technology has taken out much of the hassle. Social distancing will be with us for the foreseeable future, and hopefully, these tips can help us stay safe and succeed.

UPCOMING EVENTS To ensure the safety and health of our members, we have been diligently working towards shifting our educational and networking events to virtual platforms! We have had great participation in EBRHAâ&#x20AC;&#x2122;s July online classes and events including our Small Property Owner Roundtable, Energy and Water Savings for MultiFamily Property Owners,

and

Navigating

Oakland's

Rent

Adjustment Program Today webinars. Be sure to follow our email updates and keep up with our event calendar (www.ebrha.com/events) to learn more about what we have in store for you. We appreciate your support and flexibility as we continue to adapt our offerings in these unprecedented times!

3664 Grand Avenue â&#x20AC;˘ Suite B | Oakland, CA 94610 TO REGISTER, GO TO EBRHA.COM/EVENTS OR CALL 510-893-9873 ebrha.com

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An ongoing series

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VIDEO TOURS FOR YOUR VACANCY BY SCOTT ISACKSEN

COVID-19

has created challenges in every aspect of business and life and has compelled us to adapt and think out of the box. Showing vacant homes is one of those many challenges. However, the nature of apartment and real estate investing allows us to exercise control over how we adapt and conquer those challenges.

Quality photographs generate interest and should be an integral part of your marketing efforts. Photos can be edited to alter lighting and elevate aesthetics to give a complete picture. Real estate photographers can help put together a video tour, and the pricing for such services start at around $100. If on a budget, consider shooting your own video with your smart phone, simply by recording while walking the property. Upload to YouTube, and you will have a link to share with interested prospects.

There has been a high demand for housing in the Bay Area and when priced right, an apartment seldom sits on the market for long. During the current public health crisis, it is crucial for housing providers to keep in mind the current residents in a building, and the safety of those viewing an apartment and conducting an apartment showing. Thankfully, video tours help alleviate most of these concerns, and offer a solution to showcase the layout of the apartment while minimizing contact with all parties involved.

A tour with a 360-degree camera allows the viewer to rotate the view all the way around each room in your property. A 360-degree tour requires suitable cameras such as ones made by GoPro, Samsung, or Fly, which can be found online or at electronic stores. Videos filmed with a 360-degree camera need to be rendered on a computer with accompanying software. This adds a little challenge to the process but is well worth the effort as it gives viewers a more realistic feel of being in your apartment.

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TCI Building Services (TciBuildingServices.com) has been conducting 360-degree tours to help local apartment owners showcase units during this time. In fact, leasing agents have reported that video tours have helped filter appointments to those who are ready to fill out a rental application. While I strongly encourage housing providers to add video tours to their marketing efforts, please note that apartments should not be rented out without an in-person viewing. For the safety of both parties involved, an in-person final viewing is important to ensure legitimacy. Sight visits are important to make sure all expectations are met, because crucial elements such as smells, area parking, and roadways are not captured via video tours. People do continue to move and rent new apartments. Virtual tours help open the doors to people who are exercising recommended caution while augmenting safety and efficiency in the way showings are conducted during these unprecedented times. ebrha.com

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Physical Distancing Guidelines for Shown Properties Use an appointment or digital sign-in process to control the number of people in the house or property. If current occupants are present and/ or participate during property showings, in accordance with their legal rights, they should adhere to the same standards regarding physical distancing, proper cleaning and disinfecting protocols, and promote a safe environment for all persons present. • Utilize virtual tours via digital technologies, social media, etc. in lieu of property showings or open houses whenever possible. If virtualtours are not feasible, limit the number of people present during showings. When a real estate licensee or renter is present, maintain physical distance at all times. • Real estate licensees or sellers/renters must open doorways or other areas of ingress and egress prior to in-person property showings to minimize clients touching surfaces. • Real estate licensees should remind clients to maintain physical distancing during showings and to refrain from touching handles, switches, pulls, etc.

• All persons on property for in-person showings should avoid touching knobs, faucets, toilets and toilet handles, light switches, garage door opener buttons, handles and pulls, alarm system controls, fan pulls, remotes, thermostats, switchboxes, gates and gate latches, window locks and sashes, pool coverings, and other such items. • Prior to and concluding in-person showings, real estate licensees must disinfect mobility and safety fixtures on the property such as handrails and banisters, door knobs and locks, and any other surfaces that may have been touched during the showing. • All home inspectors and prospective homebuyers who accompany the inspectors must have access to handwashing facilities and/or hand sanitizer. • All information must be delivered electronically. Discontinue providing handouts or other types of promotional or informational materials.

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On December 6th, the California Legislature returned from its interim recess to begin the 2020 session. Members have be-gun introducing bills and will continue to do so up until the bill introduction deadline on February 21st. Members have also begun to make decisions on bills that were introduced in 2019 because of a deadline requiring all bills introduced last year be passed out of the House in which they originated. Several bills pertaining to housing are subject to this deadline, most notably is SB 50 authored by San Francisco Senator, Scott Wiener. This bill would permit larger and denser housing near transit hubs, and stalled last year due to significant opposition by local governments. It was amended on the 6th to allow local governments the first attempt at rezoning if they wish to do so. On Tuesday, January 7th, Senator Wiener held a press conference to announce the amendments to SB 50, however, it was interrupted and shut down by protesters. The protestors were led by Moms 4 Housing, which is a housing justice group, and they have voiced concerns that SB 50 will be used to build luxury housing, rather than affordable housing. Another bill that has carried over from 2019 is AB 22 authored by Assemblymember Autumn Burke. This bill would declare that it is the policy of the state that every child and family have a right to housing which would entail that the state provide public assistance to children and families in danger of homelessness, help with rent evictions, and in some cases find the emergency and permanent housing. Given the logistical difficulty that such an idea possesses, it is unclear how it will fair throughout the legislative process. The Governor has declined to endorse this idea. AB 53, authored by Assemblymember Reginald Jones-Sawyer, is another bill that has carried over from 2019. This bill would have made it unlawful for rental property owners to inquire about or require an applicant for housing to disclose a criminal record during the initial application assessment. Fortunately, this bill was pulled from committee and therefore has been rendered dead for this session. On Friday, January 10th, the Governor presented his $222.2 billion budget for the 2020-2021 fiscal year. During the press conference, Governor Newsom stated that while last year’s Budget Act included $1.75 billion in resources to accelerate housing production, none of those dollars were actually spent in the 2019 calendar year. In light of this fact, the Governor decided that no additional funding would be provided in this year’s budget proposal. In total, the budget includes $6.8 billion across multiple departments to address housing throughout the state. While no additional funding will be provided this year to accelerate housing production, significant funding was added to the budget to address the homeless crisis plaguing the state, which Governor Newsom has made a top priority this year. He noted that homelessness is no longer a problem restricted to urban corridors, but is moving to rural communities as well. To address this the governor has created the new California Access to Housing and Services Fund through an executive order and will fund it with more than $1 billion to fight homelessness. As we move through January and into February, the legislature will see a number of proposals introduced. We can expect close to 2,000 bills to be introduced between now and February 21st, the bill introduction deadline. Along with legislative bills, the Senate and Assembly Budget committees and their respective subcommittees, will begin to meet to discuss proposals included in the governor’s budget. Without a doubt, housing will continue to be a dominant topic in Sacramento and it is not unlikely that the Governor’s proposed budget will be amended to address the housing crisis.

CalRHA, 1121 L Street, Suite 105, Sacramento, CA 95814 916.441.4242 | calrha@cal-rha.org | www.cal-rha.org

ebrha.com

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ebrha.com

COMMUNITY OUTREACH

the objective of bridging comEBRHA’s Community Relations Outreach over the past 18 months began with local government officials and munications and building lasting, mutually beneficial relationships among ch to city officials, city housing housing related stakeholders. This was accomplished and ongoing through outrea in Oakland and surrounding director, other housing related associations, organizations and community leaders tions in place to protect renters durcities. As city, and state officials continued to put strong rental housing restric ty owners. In an effort to proing California’s housing crisis; they conversely put burdens on small rental proper ations such as Bay Area REALTOR tect its members, EBRHA saw the need to collaborate with other trade organiz ted Real Property Brokers, (ARPB, Associations, Asian Real Estate Association of the East Bay (AREAEB), Associa Housing Providers (AURHP) and Realtist), Alameda County Tax Association (ACTA), Association of United Rental against ongoing threats to property grassroots organizations like “In It Together” to build its strength in numbers owner rights. Bills began to rise in numbers to As various local and state, tenant friendly Measures, Ordinances and Assembly glaring that collaboration among likeaddress homelessness and the California housing shortage, the need became acted in a vacuum, fighting issues minded housing stakeholders was necessary. Historically housing stakeholders tenant advocacy groups’ voices with their individual member base. As the tenant population continues to grow, recourse to regain or hold current have gotten louder, and their divisive strategies have gained ground. The only property owners engaged. We canground is by joining forces and getting more individual rental and single-family to the detriment of another. As if not allow “one size fits all” legislation to continue in favor of one sector or group exacerbated the problem! this scenario was not bad enough, over the past several months, COVID-19 has tenant advocates of renters vs housTo add more pain and suffering to an already complicated equation created by edented peril for our times….a Corona ing providers, our country and the rest of the world are faced with an unprec ss as usual and affects every Virus pandemic! This virus is both global and granular, as it has disrupted busine citizens is necessary, unfortunately, single living person’s life in the world. While action to protect the safety of all opportunity to mount even more in the midst of this pandemic, our city, county and state leaders have seized the g tenant protection and eviction moregregious rental housing, tenant protection law amendments on top of existin ate reasons at council meetings and atorium ordinances. As housing providers express opposition and give legitim rs is of little concern. The plea in letters, it appears that the plight of senior, mom and pop rental housing provide gly landed on deaf ears or perhaps to consider this sector of the community when drafting legislation has seemin rs cannot hear or do not choose the voices from the tenant and tenant advocates is so loud that the council membe to give their voices serious consideration. journey continues to unfold. The Now that the collaboration among like-minded groups has been established, the ble. To fight a good fight, it takes seeds have been planted. When they are watered, growth and strength are inevita of your time, talents, and your faith, communication, commitment, consistency, determination, contribution g its members in navigating treasure! Giving up is not an option. EBRHA is committed to educating and assistin g provider. Press onward and through the currents, waves and storms associated with being a successful housin upward and do not look back!!

Best regards, Georgia W. Richardson Georgia W. Richardson, Community Relations Advisor ebrha.com

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ebrha.com

ACTIVATE YOUR VOICE 1. EBRHA On Your Side Have you experienced a situation or ruling that you feel infringed on due process as a property owner? We constantly hear about outcomes that are just plain wrong. EBRHA collects member experiences in order to make changes to a broken and biased system. Tell us your story today at www.ebrha.com 2. Grand Jury Complaints This investigative body looks at complaints received from citizens alleging mistreatment by officials, suspicion of misconduct, or government inefficiencies. To file a complaint, send an email to grandjury@acgov.org.

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3. Attorney Complaints The Office of Chief Trial Counsel reviews complaints of unethical conduct by attorneys licensed to practice in California (this includes Rent Board hearing officers and tenant attorneys engaged in suspicious misconduct). To file a complaint, go to www.calbar.ca.gov, find the “Quick Links” on the left side, and then click on “Attorney Complaints” and complete the application.

EBRHA IS HERE FOR YOU. KEEP US INFORMED ON ANY COMPLAINTS FILED WITH THESE AGENCIES.

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RENTAL HOUSING 27

EAST BAY RENTAL HOUSING ASSOCIATION COVID-19 COMMUNICATION The health and safety of our members, employees, and guests is always our top priority. While we already take many measures to ensure the East Bay Rental Housing Association (EBRHA) office is clean and safe for all, we are taking extra precautionary steps amid this flu season and growing concerns of COVID-19 (the “Coronavirus”). 1) We are asking all members, employees & guests to stay home if you are feeling sick with a cold or flu symptoms and allow at least 24 hours after you are fever-free before going out. 2) All classes and events are currently held online. We will send out notifications when classes and events resume in person.

COMPLETE ELECTRIC Exit signs and Emergency back-up fixtures, Emergency calls, Expert trouble-shooting, Main service upgrades, Fuse boxes changed to breakers, GFCI plugs installed, Plugs grounded, Circuits added, Security lighting, Ambiance lighting, Garden/pathway lighting, Home and office remodels.

3) If you or someone you have close contact with are diagnosed with COVID-19 & you have been at the EBRHA office or an event, please inform the us immediately. We will not disclose your identity. But it will help us know how to inform others who may be at risk. 4) At this time, the EBRHA office is closed. The leadership will continue to monitor the CDC and Alameda County Public Health websites to determine appropriate next steps over the coming weeks/months.

What else can you do? A) NO HAND SHAKING! Use a fist bump, slight bow, elbow bump, etc. B) Use ONLY your knuckle to touch light switches, elevator buttons, etc. Lift the gasoline dispenser with a paper towel or use a disposable glove. C) Open doors with your closed fist or hip – do not grasp the handle with your hand, unless there is no other way to open the door. This is especially important on bathroom and post office/commercial doors. D) Use disinfectant wipes at the stores when they are available, including wiping the handles on grocery carts. E) Avoid close contact with people who are sick. F) Of course, wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from ANY activity that involves locations where other people have been. G) If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. The clothing on your elbow will contain infectious virus that can be passed on for up to a week or more! H) Visit The Centers for Disease Control website for information about the Coronavirus.

WE WILL SEND OUT FURTHER COMMUNICATIONS AS WE LEARN MORE. BE WELL! 28 RENTAL HOUSING

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ebrha.com

Lic. # 966283 Clay Bartley • (510) 325-7462 cmpltelctrc@gmail.com www.complete-electric.org

community calendar

EVENTS & CLASSES

As an EBRHA member, you also have access to a host of events and classes offered by the National Apartment Association (NAA) and California Rental Housing Association (CalRHA), two highly resourceful organizations that we are proud to be affiliated to. Be sure to visit the pages listed below to stay on top of industry events and reap the full benefit of being an EBRHA Member.

NAA www.naahq.org/education-careers/online-learning www.naahq.org/education-careers/find-a-course CalRHA www.cal-rha.org/events/ www.cal-rha.org/education/

If you have any questions on how to access the resources listed above, please feel free to contact EBRHA at (510) 893-9873 or membership@ebrha.com.

ebrha.com

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RENTAL HOUSING 29

Oakland

ANNUAL ALLOWABLE RENT INCREASE

2020-21 (2.7%)

RENT ADJUSTMENT PROGRAM FEE

Annual fees are $68 per unit and are due March 1. However, this fee has just been increased to $101. Owners are currently allowed to pass through $50.50 to tenants. BUSINESS TAXES & REGISTRATION

Registration fee is $60 and is due March 1. Tax is based on annual gross rental income at a rate of $13.95 per $1,000 of gross rental income. Tax renewal declarations are mailed at the beginning of the year. Online payments accepted at

www.ltss.oaklandnet.com LANDLORD PETITION FOR EXEMPTIONS

Claims covered include new construction, substantial rehabilitation, and single-family homes or condominiums.

A CPI increase of 2.7% becomes effective on July 1, 2020. Tenants may only receive one increase in any 12-month period, and the rent increase cannot take effect earlier than the tenant’s anniversary date. In addition, California law requires that for tenancies receiving greater than a 10% increase, a 60-day notice is required; if the increase is 10% or less, a 30-day notice is required. Owners can only impose “banked” rent increases equal to three times the current annual allowable rent increase rate. See schedule at right.

PERIOD

AMOUNT (%)

JULY 1 ‘20 - JUNE 30 ‘21. . . . . . . . . 2.7 JULY 1 ‘19 - JUNE 30 ‘20. . . . . . . . . 3.5 JULY 1 ‘18 - JUNE 30 ‘19. . . . . . . . . 3.4 JULY 1 ‘17 - JUNE 30 ‘18. . . . . . . . . 2.3 JULY 1 ‘16 - JUNE 30 ‘17. . . . . . . . . 2.0 JULY 1 ‘15 - JUNE 30 ‘16. . . . . . . . . 1.7 JULY 1 ‘14 - JUNE 30 ‘15. . . . . . . . . 1.9 JULY 1 ‘13 - JUNE 30 ‘14. . . . . . . . . 2.1 JULY 1 ‘12 - JUNE 30 ‘13. . . . . . . . . 3.0 JULY 1 ‘11 - JUNE 30 ‘12. . . . . . . . . 2.0 JULY 1 ‘10 - JUNE 30 ‘11. . . . . . . . . 2.7 JULY 1 ‘09 - JUNE 30 ‘10. . . . . . . . . 0.7 JULY 1 ‘08 - JUNE 30 ‘09. . . . . . . . . 3.2 JULY 1 ‘07 - JUNE 30 ‘08. . . . . . . . . 3.3 Visit www.ebrha.com/members to see previous adjustments.

CAPITAL IMPROVEMENTS INCREASE

FOR FURTHER INFORMATION CONTACT:

FORMULA

Oakland Rent Board 250 Frank H. Ogawa Plaza, Ste. 5313 Oakland, CA, 94612 510.238.3721 | www.oaklandnet.com

(70 % of Improvement Costs ÷ Number of Units) Useful Life of Improvement* *REFER TO ORDINANCE FOR NOTICING, QUALIFICATIONS AND AMORTIZATION PERIODS. SEE USEFUL LIFE CHART ON CITY OF OAKLAND WEBSITE.

Berkeley

ANNUAL ALLOWABLE RENT INCREASE

2020 (2.1%) PERIOD AMOUNT

RENT STABILIZATION BOARD FEES

Annual fees are $270 per unit and are due July 1.

RATES OF ANNUAL PAYMENT OF SECURITY DEPOSIT INTEREST PERIOD AMOUNT BERKELEY RATES

DEC. 2018. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2016. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2015. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2014. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2013. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2012. . . . . . . . . . . . . . . . . . . 0.2% DEC. 2011. . . . . . . . . . . . . . . . . . . 0.3% DEC. 2014. . . . . . . . . . . . . . . . . . . . N/A DEC. 2013. . . . . . . . . . . . . . . . . . . 0.3% DEC. 2012. . . . . . . . . . . . . . . . . . . 0.5% DEC. 2011. . . . . 0.4% (CORRECTED 11/3/2011) DEC. 2010. . . . . . . . . . . . . . . . . . . 0.4% DEC. 2009. . . . . . . . . . . . . . . . . . . 1.1% DEC. 2008. . . . . . . . . . . . . . . . . . . 3.4% | JULY 2020 |

Visit www.ebrha.com/members to see previous adjustments.

2020. . . . . . . . . . . . . . . . . . . . . . . . 2.1% 2019. . . . . . . . . . . . . . . . . . . . . . . . 2.5% 2018. . . . . . . . . . . . . . . . . . . . . . . . 2.3% 2017. . . . . . . . . . . . . . . . . . . . . . . . 1.8% 2016. . . . . . . . . . . . . . . . . . . . . . . . 1.5% 2015. . . . . . . . . . . . . . . . . . . . . . . . 2.0% 2014. . . . . . . . . . . . . . . . . . . . . . . . 1.7% 2013. . . . . . . . . . . . . . . . . . . . . . . . 1.7% 2012. . . . . . . . . . . . . . . . . . . . . . . . 1.6% 2011. . . . . . . . . . . . . . . . . . . . . . . . 0.7% 2010. . . . . . . . . . . . . . . . . . . . . . . . 0.1% 2009. . . . . . . . . . . . . . . . . . . . . . . . 2.7% 2008. . . . . . . . . . . . . . . . . . . . . . . . 2.2% 2007. . . . . . . . . . . . . . . . . . . . . . . . 2.6% 2006. . . . . . . . . . . . . . . . . . . . . . . . 0.7% 2005. . . . . . . . . . . . . . . . . . . . . . . . 0.9% (1% + $3 IF TENANCY CREATED AFTER JAN. 1999)

FEDERAL RESERVE RATES

30 RENTAL HOUSING

Beginning in 1998, adjustments are not allowed for the year following a tenant’s initial occupancy. To obtain the maximum amount for a specific address, please use the “Rent Ceiling Database” calculator on Berkeley’s Rent Board website.

ebrha.com

*ADDITIONAL ADJUSTMENTS ARE ALLOWED IF AN OWNER PAID FOR ELECTRICITY OR HEAT. FOR FURTHER INFORMATION CONTACT:

Berkeley Rent Board 2125 Milvia Street Berkeley, CA 94704 510.981.7368 | www.ci.berkeley.ca.us/rent

vendor directory — CONTACTS, PRODUCTS & SERVICES ACCOUNTING & TAX The Lee Accountancy Group, Inc. Jong H. Lee, CPA | 510-836-7400 jhlee@theleeaccountancy.com Martin Friedrich, CPA 510-895-8310 www.besttaxcpa.com APPLIANCE SALES & PARTS Appliance Parts Distributor Mike De Fazio | 510-357-8200 www.apdappliance.com

Ericksen Arbuthnot Jason Mauck | 510-832-7770 www.ericksenarbuthnot.com Fried & Williams LLP Clifford Fried | 510-625-0100 www.friedwilliams.com Jack Schwartz, Attorney at Law Jack Schwartz | 650-863-5823 jwsjr1220@comcast.net Law Offices of Bill Ford Bill Ford | 415-306-7840 www.billfordlaw.com

ASSOCIATIONS

Law Offices of John Gutierrez John Gutierrez | 510-647-0600, x2 www.jgutierrezlaw.com

Bridges Association of Realtors Davina Lara | 510-836-3000 oaklandberkeleyaor.com

Richards Law John Richards | 925-231-8104 www.richards-legal.com

Oakland Chamber of Commerce Barbara Leslie | 510-874-4808 www.oaklandchamber.com

Zacks, Freedman & Patterson, PC Lisa Padilla | 415-956-8100 www.zfplaw.com

ATTORNEYS — EVICTIONS/ PROPERTY OWNER DEFENSE Bornstein Law Daniel Bornstein | 510-836-0110, x1007 www.bornsteinandbornstein.com Burnham Brown Charles Alfonzo | 510-835-6825 www.burnhambrown.com Law Offices of Brent Kernan Brent Kernan | 510-712-2900 bkernan@aol.com The Evictors Alan J. Horwitz | 510-839-2074 wwwalanhorwitzlaw.com The Shepherd Law Group Michael Shepherd | 510-531-0129 www.theshepherdlawgroup.com Zacks, Freedman & Patterson, PC Scott Freedman | 415-956-8100 www.zfplaw.com

BANKING/LENDING Chase Commercial Josh Milnes | 510-891-4545 josh.milnes@chase.com Chase Commercial Ted Levenson | 415-945-5430 ted.levenson@chase.com First Foundation Bank Michelle Li | 510-250-8133 www.ff-inc.com BATHROOM/KITCHEN REMODELING & BUILDING SUPPLIES APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com CONSTRUCTION

ATTORNEYS — LAND USE/CONDO CONVERSION Beckman, Feller & Chang P.C. Fred Feller | 510-548-7474 www.bfc-legal.com Law Offices of Bill Ford Bill Ford | 415-306-7840 www.billfordlaw.com Law Offices of John Gutierrez John Gutierrez | 510-647-0600, x2 www.jgutierrezlaw.com Richards Law John Richards | 925-231-8104 www.richards-legal.com Zacks, Freedman & Patterson, PC Lisa Padilla | 415-956-8100 www.zfplaw.com ATTORNEYS — REAL ESTATE/CORP. Burnham Brown Charles Alfonzo | 510-835-6825 www.burnhambrown.com

APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com D.W. Hamilton Construction, Inc. D.W. Hamilton | 510-919-0046 www.dwhamiltonconstruction.com KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com SGDM, LLC. Henry Mak | 415-688-9869 hmak@sgdmllc.com Simpson Gumpertz & Heger SKenneth T. Tam | 415-343-3048 www.sgh.com W. Charles Perry & Associates W. Charles Perry | 650-638-9546 www.wcharlesperry.com

CONTRACTORS/RESTORATION P.W. Stephens Environmental Steve MacFarlane | 510-651-9506 www.pwsei.com SGDM, LLC. Henry Mak | 415-688-9869 hmak@sgdmllc.com DOORS & GATES R & S Overhead Garage Door Sean Boatright | 510-483-9700, x14 www.rsdoors.com ELECTRICIANS Complete Electric Clay Bartley | 510-325-7462 www.complete-electric.org Thomas Electric Co. (TEC) Thomas Hurtubise | 510-814-9387 www.tecelectric.net FINANCIAL PLANNING Enhance Wealth Advisors Terry Allen, CFP®, AWMA SM 925-932-8609 info@enhancewa.com FLOOR COVERINGS Bay Area Contract Carpets, Inc. Ken Scott | 510-613-0300 www.bayareacontractcarpets.com GOVERNMENT AGENCIES Oakland Housing Authority Leased Housing | 510-874-1500 www.oakha.org HANDYMAN SERVICES APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com Start to Finish Christopher Bailey | 510-727-9128 cpmbailey@sbcglobal.net HAULING SERVICES KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com HEATING & AIR CONDITIONING Albert Nahman Plumbing & Heating Albert Nahman | 510-843-6904 www.albertnahmanplumbing.com

West Coast Premier Construction, Inc. Homy Sikaroudi | 510-271-0950 www.wcpc-inc.com

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RENTAL HOUSING 31

vendor directory HUMAN RESOURCES MANAGEMENT

PROPERTY MAINTENANCE

Avitus Group Lance Harris | 925-827-0680 www.avitusgroup.com

A-One Construction Eva Morrissey | 510-347-5400 www.a-oneconstruction.com

INSPECTIONS

ALP Construction & Painting Adrian Perez | 925-567-4777 www.alpconstructionca.com

ECS Group, Inc. Shawn Rau | 707-732-3370 shawn@ecsgroup.net

APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com

SpottCheck Consulting Susan Spott | 510-816-1452 www.spottcheck.com

KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com

INSURANCE Bulloch Insurance Brokers, Inc. Curt Bulloch | 925-640-0485 www.curtbulloch.com

PROPERTY MANAGEMENT Bay Property Group Daniel Bornstein | 510-836-0110 www.baypropertygroup.com

Commercial Coverage Insurance Paul Tradelius | 415-436-9800 www.comcov.com

Beacon Properties Carlon Tanner | 510-428-1864 www.beaconprop.com

Gordon Insurance Pamela Hutchins | 877-877-7755 www.gordoninsurance.com Jain L. Williams - State Farm Insurance Jain L. Williams | 510-530-3222 www.jainwilliams.com Kelly Lux â&#x20AC;&#x201D; State Farm Insurance Kelly Lux | 510-521-1222 Kelly.lux.gjcg@statefarm.com

Cedar Properties Jonathan Weldon | 510-834-0782 www.cedarproperties.com 4Crane Management Kit Crane | 510-918-2306 www.cranemanagment.net The Enterprise Company William McLetchie | 510-444-0876 www.theenterpriseco.com

Pacific Diversified Insurance Richard Callaway | 925-788-5558 rcallaway@pdins.com INTERNET & PHONE SERVICE PROVIDERS Common Networks Allan Ng | 510-480-6732 www.commonnetworks.com

Kasa Properties Tania Kapoor Mirchandani | 415-377-9452 tania@kasaproperties.com Lapham Company Jon M. Shahoian | 510-594-7600 www.laphamcompany.com

INTERCOMS & ACCESS CONTROLS

Mynd Stacy Winship | 510-455-2667 www.mynd.co

R & S Overhead Garage Door Sean Boatright | 510-483-9700, x14 www.rsdoors.com

PTLA Real Estate Group Page Roberson | 925-937-7400 www.ptlareg.com

LEAD, MOLD & PEST MANAGEMENT

Seville Real Estate and Management Maya Clark | 510-244-1289 www.sevillepropertymanagment.com

Alameda County Healthy Homes Dept. Larry Brooks | 510-567-8282 larry.brooks@acgov.org or aclppp.org

Shaw Properties Judy Shaw | 510-665-4350 www.shawprop.com

LITIGATION SUPPORT SERVICES

Vision Property Management Frank Thomas | 510-926-4104 www.vpmpropertymanagement.com

SpottCheck Consulting Susan Spott | 510-816-1452 www.spottcheck.com PAINTERS

Western Management Property, Inc Leslie Penglis | 510-451-7194 www.westernmp.com

ALP Construction & Painting Adrian Perez | 925-567-4777 www.alpconstructionca.com

Woodminster Property Management Nicholas Drobocky | 510-336-0202 www.woodminstermanagement.com

PLUMBING/WATER HEATERS

REAL ESTATE BROKERS & AGENTS

Albert Nahman Plumbing & Heating Albert Nahman | 510-843-6904 www.albertnahmanplumbing.com

ARA Pacific Mike Colhoun | 415-273-2177 www.arausa.com CBRE Keith Manson | 510-874-1919 www.cbre.com

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Coldwell Banker Commercial Henry Ohlmeyer | 925-831-3390 www.coldwellbanker.com Edrington and Associates Steven Edrington | 510-749-4880 steve@edringtonandassociates.com Lapham Company Tsegab Assefa | 510-594-0643 www.laphamcompany.com Lee & Associates Commercial Real Estate Michael Lopus | 925-239-1424 mlopus@lee-associates.com Litton/Fuller Group Luke Blacklidge | 510-548-4801, x130 www.littonfullergroup.com Marcus & Millichap Eli Davidson | 510-379-1280 eli.davidson@marcusmillichap.com Marcus & Millichap David Wolfe | 510-379-1200 www.marcusmillichap.com NAI Northern California - VP John Caronna | (415) 531-5225 jcaronna@nainorcal.com NAI Northern California Grant Chappell | 510-336-4721 www.nainorcal.com NAI Northern California Timothy Norkol | 510-336-4724 tnorkol@nainorcal.com The Pinza Group Steven Pinza | 510-725-4775 www.pinzagroup.co LEAD, MOLD & PEST MANAGEMENT Alameda County Healthy Homes Dept. Larry Brooks | 510-567-8282 larry.brooks@acgov.org or aclppp.org LITIGATION SUPPORT SERVICES SpottCheck Consulting Susan Spott | 510-816-1452 www.spottcheck.com PAINTERS ALP Construction & Painting Adrian Perez | 925-567-4777 www.alpconstructionca.com PLUMBING/WATER HEATERS Albert Nahman Plumbing & Heating Albert Nahman | 510-843-6904 www.albertnahmanplumbing.com PROPERTY MAINTENANCE A-One Construction Eva Morrissey | 510-347-5400 www.a-oneconstruction.com ALP Construction & Painting Adrian Perez | 925-567-4777 www.alpconstructionca.com APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com

vendor directory KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com PROPERTY MANAGEMENT Bay Property Group Daniel Bornstein | 510-836-0110 www.baypropertygroup.com Beacon Properties Carlon Tanner | 510-428-1864 www.beaconprop.com Cedar Properties Jonathan Weldon | 510-834-0782 www.cedarproperties.com 4Crane Management Kit Crane | 510-918-2306 www.cranemanagment.net The Enterprise Company William McLetchie | 510-444-0876 www.theenterpriseco.com Kasa Properties Tania Kapoor Mirchandani | 415-377-9452 tania@kasaproperties.com Lapham Company Jon M. Shahoian | 510-594-7600 www.laphamcompany.com Mynd Stacy Winship | 510-455-2667 www.mynd.co PTLA Real Estate Group Page Roberson | 925-937-7400 www.ptlareg.com Seville Real Estate and Management Maya Clark | 510-244-1289 www.sevillepropertymanagment.com Shaw Properties Judy Shaw | 510-665-4350 www.shawprop.com Vision Property Management Frank Thomas | 510-926-4104 www.vpmpropertymanagement.com Western Management Property, Inc Leslie Penglis | 510-451-7194 www.westernmp.com Woodminster Property Management Nicholas Drobocky | 510-336-0202 www.woodminstermanagement.com REAL ESTATE BROKERS & AGENTS ARA Pacific Mike Colhoun | 415-273-2177 www.arausa.com CBRE Keith Manson | 510-874-1919 www.cbre.com Coldwell Banker Commercial Henry Ohlmeyer | 925-831-3390 www.coldwellbanker.com Edrington and Associates Steven Edrington | 510-749-4880 steve@edringtonandassociates.com Lapham Company Tsegab Assefa | 510-594-0643 www.laphamcompany.com Lee & Associates Commercial Real Estate Michael Lopus | 925-239-1424 mlopus@lee-associates.com

Litton/Fuller Group Luke Blacklidge | 510-548-4801, x130 www.littonfullergroup.com

Nor-Cal Private Security Services Jimar Richardson | 209-534-6118 www.ncpsecurity.com

Marcus & Millichap Eli Davidson | 510-379-1280 eli.davidson@marcusmillichap.com

R & S Overhead Garage Door Sean Boatright | 510-483-9700, x14 www.rsdoors.com

Marcus & Millichap David Wolfe | 510-379-1200 www.marcusmillichap.com NAI Northern California - VP John Caronna | (415) 531-5225 jcaronna@nainorcal.com NAI Northern California Grant Chappell | 510-336-4721 www.nainorcal.com NAI Northern California Timothy Norkol | 510-336-4724 tnorkol@nainorcal.com The Pinza Group Steven Pinza | 510-725-4775 www.pinzagroup.co Red Oak Realty Vanessa Bergmark | 510-292-2000 vanessa@redoakrealty.com Seville Real Estate and Management Maya Clark | 510-610-7699 www.homesbyseville.com Six Degrees Realty Stephanie Christmas | 510-461-4663 www.stephaniechristmas.com RENT CONTROL CONSULTANTS Bay Property Group Cristian Villarreal | 510-474-7404 cristian@baypropertygroup.com Edrington and Associates Steven Edrington | 510-749-4880 steve@edringtonandassociates.com Rent Board Matters Liz Hart | 510-813-5440 liz.hart1801@gmail.com

SEISMIC CONSTRUCTION SGDM, LLC. Henry Mak | 415-688-9869 hmak@sgdmllc.com Simpson Gumpertz & Heger SKenneth T. Tam | 415-343-3048 www.sgh.com West Coast Premier Construction, Inc. Homy Sikaroudi | 510-271-0950 www.wcpc-inc.com SEISMIC ENGINEERING Earthquake & Structures, Inc. B.K. Paul | 510-601-1065 www.esiengineers.com Simpson Gumpertz & Heger SKenneth T. Tam | 415-343-3048 www.sgh.com SGDM, LLC. Henry Mak | 415-688-9869 hmak@sgdmllc.com W. Charles Perry & Associates W. Charles Perry | 650-638-9546 www.wcharlesperry.com West Coast Premier Construction, Inc. Homy Sikaroudi | 510-271-0950 www.wcpc-inc.com TENANT SCREENING SERVICE Contemporary Information Corp. (CIC) Dan Firestone | 888-232-3822 www.continfo.com

RENTAL SERVICES Hamilton Properties Bay Area Delesha Hamilton | 404-606-2141 www.hamiltonpropertiesbayarea.com Caldecott Properties Julie Keys | 510-225-9244 www.caldecott.com ROOFERS A-One Construction Eva Morrissey | 510-347-5400 www.a-oneconstruction.com Fidelity Roof Company Doug Kellor | 510-547-6330 www.fidelityroof.com Frank Fiala Roofing Frank Fiala | 510-582-6929 www.ffialaroofing.com General Roofing Company Michael Wakerling | 510-536-3356 www.generalroof.com

TOWING SERVICE Ken Betts Towing Service Ayub Azam | 510-532-5000 www.kenbettscompany.com TREE SERVICE Coastal Tree Service Hans Waller | 510-693-4631 www.coastaltreeservice.com WASTE & RECYCLING MAINTENANCE Bay Area Bin Support Nancy Fiame | 888-920-BINS www.bayareabinsupport.com TrashScouts Peter Gella | 510-788-0462 www.trashscouts.com www.bawaste.com

SECURITY/SURVEILLANCE

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JOIN TODAY! CALL 510-893-9873 OR GO TO WWW.EBRHA.COM/JOIN 34 RENTAL HOUSING

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