ICT investment trends in South Africa: Enterprise ICT spending patterns through to the end of 2015

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ICT investment trends in South Africa: Enterprise ICT spending patterns through to the end of 2015 Published on July 2014

Report Summary Summary This report presents the findings from a survey of 48 South African enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how South African enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting. Key Findings ' Kable's survey of 48 South African enterprises highlights that X% of respondents anticipate an increase in their ICT budgets in 2014, which is an increase of X% compared to 2013. ' According to Kable's survey, South African enterprises are planning to invest X% of their external ICT budgets in hardware, software, and IT services in 2014, which is more than the combined allocation in 2013 (X%). ' South African enterprises are allocating the highest proportion of their hardware budgets to clients (X%) followed by network and communications equipment (X%) and servers (X%) in 2013. Synopsis This report presents the findings from a survey of 48 South African enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how South African enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.. The report illustrates the core technologies enterprises are investing in, including security, mobility, green IT & virtualization, and cloud computing. The survey also highlights the approach adopted by enterprises in South Africa to purchase technology. Through Kable's survey, the report aims to provide better insight to ICT vendors and services providers when pitching their solutions to enterprises in South Africa. In particular, it provides an in-depth analysis of the following: ' Understand how ICT budgets are set to change in 2014 in terms of their overall size. ' Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting. ' Learn how IT Rands are being spent in areas such as the data centre, applications, IT management, and the network. ' Gain an understanding regarding which ICT functions South African enterprises are interested in outsourcing. ' Identify South African enterprises' investment priorities based on their budget allocations across core technology categories such as security, mobility, green IT & virtualization, and cloud computing. ' Learn about the drivers that are influencing South African enterprises' investments in each technology category. ' Establish how South African enterprises' IT budgets are currently allocated across various segments within a technology category. ' Gain insight into how South African enterprises plan to change their ICT budget allocations across various segments within a technology category. ' Understand the vendor mindshare for various core and advanced technology categories.

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>> Get this Report Now by email! ' Provides insight into South African enterprises' preferred buying approaches. ' Comprehend the business and IT objectives that South African enterprises are looking to achieve through their IT investment strategies. ' Understand the factors that are influencing South African enterprises' decision to select an ICT provider. Reasons To Buy ' This report will help readers to understand how South Africa enterprise ICT landscape is set to change in 2014. ' Gain a view as to how ICT Rand are being allocated in your target audience. ' The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications and consulting.) ' The report will help users to gain a view of the current strategic objectives of South African enterprises. ' The report will provide a detailed breakdown of the opportunities within selected technology categories (security, mobility, green IT & virtualization, and cloud computing). ' Understand the factors that are influencing South African enterprises' decision to select an ICT provider. ' Gain a view as to the business and IT objectives South African enterprises are looking to achieve through their ICT investment strategies.

Table of Content Table of Contents 1 Trends in ICT budgets 1.1 Introduction 1.2 Survey demographics 1.3 ICT budget changes 1.4 ICT budget allocation by core technology area 1.4.1 Hardware budget breakdown 1.4.2 Software budget breakdowns 1.4.3 Third party IT services expenditure 1.4.4 Telecommunications budget 1.5 ICT budget allocation by function 1.6 Outsourced IT functions 2 ICT investment priorities and vendor mindshare 2.1 Introduction 2.2 Core technology investment priorities 2.2.1 Security 2.2.2 Mobility 2.2.3 Green IT & virtualization 2.2.4 Cloud computing solutions 3 ICT procurement trends

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>> Get this Report Now by email! 3.1 Introduction 3.2 Purchasing channels 3.3 Business objectives influencing IT investment strategy 3.4 IT objectives influencing IT investment strategy 3.5 ICT provider selection 4 Summary 4.1 ICT budgets are growing in South Africa but technology adoption often lags behind similar sized economies 5 Appendix 5.1 Definitions 5.2 Further reading 5.3 Contact the authors List of Tables Table 1: South African enterprise ICT survey industry breakdown Table 2: South African enterprise ICT survey breakdown by size band (number of employees) Table 3: Recent and expected ICT budget changes among South African enterprises Table 4: South African enterprises' (external) ICT budget allocation, 2013 and 2014 Table 5: South African enterprises' average hardware budget allocation Table 6: South African enterprises' average software budget allocation by technology Table 7: South African enterprises' average IT services budget allocation Table 8: South African enterprises' average IT consulting services budget allocation Table 9: South African enterprises' average telecommunications budget allocation Table 10: South African enterprises' ICT budget allocation by function, 2013 and 2014 Table 11: Outsourced IT functions - South African enterprises' current and future outsourcing priorities Table 12: Current and future investment priorities of South African enterprises across core technologies... Table 13: Security ' South African enterprises' current and future investment priorities Table 14: Security ' vendor mindshare amongst South African enterprises Table 15: Mobility ' South African enterprises' current and future investment priorities Table 16: Mobility ' vendor mindshare amongst South African enterprises Table 17: Green IT & virtualization ' South African enterprises' current and future investment priorities Table 18: Green IT & virtualization ' vendor mindshare amongst South African enterprises Table 19: Cloud computing solutions ' South African enterprises' current and future investment priorities.. Table 20: Cloud computing solutions ' vendor mindshare amongst South African enterprises Table 21: South African enterprises' preferred approach to buying technologies Table 22: Business objectives which influence South African enterprises' IT investment strategy Table 23: IT objectives which influence South African enterprises' IT investment strategy Table 24: Factors influencing South African enterprises' decision to choose an ICT provider List of Figures Figure 1: South African enterprise ICT survey industry breakdown Figure 2: South African enterprise ICT survey breakdown by size band (number of employees) Figure 3: Recent and expected ICT budget changes among South African enterprises Figure 4: South African enterprises' (external) ICT budget allocation, 2013 and 2014 Figure 5: South African enterprises' average hardware budget allocation Figure 6: South African enterprises' average software budget allocation by technology Figure 7: South African enterprises' average IT services budget allocation

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>> Get this Report Now by email! Figure 8: South African enterprises' average IT consulting services budget allocation Figure 9: South African enterprises' average telecommunications budget allocation Figure 10: South African enterprises' ICT budget allocation by function, 2013 and 2014 Figure 11: Outsourced IT functions - South African enterprises' current and future outsourcing priorities..... Figure 12: Current and future investment priorities of South African enterprises across core technologies... Figure 13: Security ' South African enterprises' current and future investment priorities Figure 14: Security ' vendor mindshare amongst South African enterprises Figure 15: Mobility ' South African enterprises' current and future investment priorities Figure 16: Mobility ' vendor mindshare amongst South African enterprises Figure 17: Green IT &virtualization ' South African enterprises' current and future investment priorities Figure 18: Green IT & virtualization ' vendor mindshare amongst South African enterprises Figure 19: Cloud computing solutions ' South African enterprises' current and future investment priorities Figure 20: Cloud computing solutions ' vendor mindshare amongst South African enterprises Figure 21: South African enterprises' preferred approach to buying technologies Figure 22: Business objectives which influence South African enterprises' IT investment strategy Figure 23: IT objectives which influence South African enterprises' IT investment strategy Figure 24: Factors influencing South African enterprises' decision to choose an ICT provider

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