Mobile Wallet (NFC, Digital Wallet) Market (Applications, Mode of Payment, Stakeholders and Geography) - Global Share, Size, Industry Analysis, Trends, Opportunities, Growth and Forecast, 2012 - 2020
Published: Nov 2013 Pages: 111
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Mobile wallet is a system that allows consumers to pay by phone during travel, from any location, anytime. The global mobile wallet market is expected to grow at a CAGR of 127.5% from 2012 to 2020. The key driver for the growth of the market is it to provide consumers with greater convenience for payment. It is estimated that more than 70% smartphone users are willing to adopt mobile payment modes and 15% have already completed the adoption. However, the payment method can be used till the mobile has power and battery backup. Therefore, when the battery of the mobile is down, the mobile wallet cannot be used. This is one of the key restraints for the growth of the market. Smartphone users have multiple applications on their phones which consume power and the chances of battery outages are high. This limits the usability of the mobile wallet application. An important challenge for technology providers is to make the advances in the emerging NFC technology, as it is expected to have high demand among consumers. Some of the key players profiled in this report are American Express, Apple Inc., AT&T Inc., Blackberry, First Data, Google, Sprint, Samsung, MasterCard and Visa. KEY BENEFITS • This report provides market intelligence with respect to applications, mode of payment, stakeholders and geographies • Deep dive of top factors impacting the market growth • Value chain analysis, Porter’s five forces, top investment pockets are analyzed and presented in detail in the report • SWOT analysis and strategic developments are included in the report for key players • Study the challenges and opportunities available in the mobile wallet market • Derive market estimates for mobile wallet market and its sub-segments • Analyze the key strategies adopted by major market players engaged in the market • Analyze the market factors in various geographic regions and understand business opportunities • Assess and rank the top factors that are expected to affect the growth of the market MARKET SEGMENTS GLOBAL MARKET, BY APPLICATION • Mobile Commerce Market o Mobile Wallet Shopping Market o Mobile Wallet Bill Payments Market o Mobile Wallet Hotel Booking and Payments Market o Mobile Wallet Entertainment and Event Pay Market • Mobile Ticketing Market
Rail, Metro and Bus Tickets o Airline Tickets and Boarding Passes Mobile Coupons Market Mobile Transfers Market Micropayments o
• • •
GLOBAL MARKET, BY MODE OF PAYMENT • Remote Payment • NFC Payment • NFC Product Market GLOBAL MARKET, BY STAKEHOLDERS • Mobile Network Operators (MNOs) • Handset and other Hardware Solution Manufacturers • OSS/BSS Solution Providers • Software Developers and Cloud Computing • Content and Applications Aggregators • Other Stakeholders GLOBAL MARKET, BY GEOGRAPHY • North America • Europe • Asia-Pacific • RoW KEY AUDIENCES • Mobile wallet technology providers, dealers, and wholesalers • Mobile service providers • System integrators and software vendors • Research institutes
Table of Content CHAPTER 1. INTRODUCTION 1.1. Objective of the Study 1.2. Scope of the Report 1.3. Report Description
CHAPTER 2. EXECUTIVE SUMMARY
CHAPTER 3. KEY FINDING : MOBILE WALLET & NFC MARKET STUDY 3.1. Mobile Wallet Scope and Definition 3.2. Why Mobile Wallet? 3.2.1. Payments 3.2.2. Offers, Coupons and Discounts 3.2.3. Mobile Banking 3.2.4. Location-based Offers and Services 3.2.5. Loyalty Programs 3.2.6. Ticketing 3.2.7. Comparison Shopping 3.2.8. Management of Offers and Incentives 3.2.9. Receipts 3.2.10. Personal Identity Credentials 3.3. Top Ten Factors Impacting the Mobile Wallet Market 3.4. Top Winning Strategies in the Mobile Wallet & NFC 3.5. Global Market Players Positioning 3.6. Top Investment Pockets in the Mobile Wallet & NFC Markets 3.6.1. Mobile Wallet Application Market 3.6.2. NFC Products Market 3.6.3. Mobile Wallet Stakeholders Market 3.6.4. Mobile Wallet Market by Geography 3.7. Porters Five Force Model For Mobile Wallet & NFC Markets 3.7.1. Differentiated Services among Suppliers expected to enhance Bargaining Power 3.7.2. Individual Customers vs. Merchants 3.7.3. Intensity of Competitive Rivalry 3.7.4. Threat of New Entrants 3.7.5. Threat of Substitutes 3.8. Key Players and Strategies 3.8.1. Google’s Tremendous Presence in the NFC Market 3.8.2. Samsung’s Dominance Pertaining to NFC-Integrated Devices 3.8.3. Recent Developments in the NFC Market 3.9. Mobile Wallet Venture Capital Investments 3.9.1. NFC/Contactless Reader Terminals 3.9.2. Payment Terminals 3.9.3. POS (point-of-sale) Systems 3.10. Mobile Wallet Payment Aspects, Basics and Concerns 3.10.1. Types of Mobile Payments 3.10.2. Four Models of Mobile Payments 3.10.2.1. Bank-centric Model 3.10.2.2. The Operator Model 3.10.2.3. The Collaborative Model
3.10.2.4. Peer-to-peer/Independent Service Provider Model 3.10.3. Risk and Safety Concerns with Mobile Wallet 3.10.3.1. How to Tackle Such Risks?
CHAPTER 4. MARKET DYNAMICS 4.1. Key Market Drivers 4.1.1. Greater Convenience and Accessibility 4.1.2. High Smartphone Penetration Levels 4.1.3. Increasing Usage of Value-Added Services and Other Benefits 4.1.4. Security and Efforts to Enhance it 4.2. Market Restraints 4.2.1. Consumers’ Habits and Concerns Pertaining to Mobile Wallet 4.2.2. Battery Down, Mobile Wallet Down 4.2.3. Alerts or a Headache? 4.2.4. Investment and Deployment Issues
CHAPTER 5. GLOBAL MOBILE WALLET MARKET BY APPLICATION 5.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion) 5.2. Mobile Commerce Market, Global and Geography, 2012 – 2020 ($Billion) 5.2.1. Mobile Wallet Shopping Market, Global and Geography, 2012 – 2020 ($Billion) 5.2.2. Mobile Wallet Bill Payments Market, Global and Geography, 2012 – 2020 ($Billion) 5.2.3. Mobile Wallet Hotel Booking and Payments Market, Global and Geography, 2012 – 2020 ($Billion) 5.2.4. Mobile Wallet Entertainment and Event Pay Market, Global and Geography, 2012 – 2020 ($Billion) 5.3. Mobile Ticketing Market 5.3.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion) 5.3.2. Rail, Metro and Bus Tickets, Global and Geography, 2012 – 2020 ($Billion) 5.3.3. Airline Tickets and Boarding Passes, Global and Geography, 2012 – 2020 ($Billion) 5.4. Mobile Coupons Market 5.4.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion) 5.5. Mobile Transfers Market 5.5.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion) 5.6. Micropayments 5.6.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion)
CHAPTER 6. GLOBAL MOBILE WALLET MARKET BY MODE OF PAYMENT 6.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion) 6.2. Remote Payment, Global and Geography, 2012 – 2020 ($Billion) 6.3. NFC Payment, Global and Geography, 2012 – 2020 ($Billion) 6.4. NFC Product Market, Global and Geography, 2012 – 2020 ($Billion) 6.4.1. NFC Handsets, Global and Geography, 2012 – 2020 ($Billion)
6.4.2. NFC Chips, Global and Geography, 2012 – 2020 ($Billion) 6.4.3. NFC Readers, Global and Geography, 2012 – 2020 ($Billion) 6.4.4. NFC Micro SD, Global and Geography, 2012 – 2020 ($Billion) 6.4.5. NFC SIM/UICC Card, Global and Geography, 2012 – 2020 ($Billion)
CHAPTER 7. MOBILE WALLET MARKET BY STAKEHOLDERS 7.1. Market Size and Forecast, by Geography, 2012 – 2020 ($Billion) 7.2. Mobile Wallet Stakeholders and Major Companies 7.3. Mobile Network Operators (MNOs) , Global and Geography, 2012 – 2020 ($Billion) 7.4. Handset and other Hardware Solution Manufacturers, Global and Geography, 2012 – 2020 ($Billion) 7.5. OSS/BSS Solution Providers, Global and Geography, 2012 – 2020 ($Billion) 7.6. Software Developers and Cloud Computing, Global and Geography, 2012 – 2020 ($Billion) 7.7. Content and Applications Aggregators, Global and Geography, 2012 – 2020 ($Billion) 7.8. Other Stakeholders (Value Service Providers, Retailers/Merchants) , Global and Geography, 2012 – 020 ($Billion)
CHAPTER 8. GEOGRAPHIC ANALYSIS 8.1. Impact Analysis of Drivers and Restraints Pertaining to Geography 8.2. North America 8.2.1. Regulations 8.2.2. Market Size and Forecast 8.3. EMEA (Europe, Middle East and Africa) 8.3.1. Regulations 8.3.1.1. Directive on Payment Services (PSD) 8.3.1.2. SEPA (Single Euro Payments Area 8.3.1.3. E-Money 8.3.2. Market Size and Forecast 8.4. Asia Pacific 8.4.1. Regulations 8.4.2. Market Size and Forecast 8.5. Rest of the World (RoW) 8.5.1. Regulations 8.4.2. Market Size and Forecast
CHAPTER 9. CORPORATE PROFILES AND ANALYSIS 9.1. American Express 9.1.1. Company Overview 9.1.2. Business Performance 9.1.3. Strategic Moves and Developments 9.1.4. SWOT Analysis & Strategic Conclusions 9.2.Apple Inc.
9.2.1. Company Overview 9.2.2. Business Performance 9.2.3. Strategic Moves and Developments 9.2.4. SWOT Analysis & Strategic Conclusions 9.3. AT&T INC. 9.3.1. Company Overview 9.3.2. Business Performance 9.3.3. Strategic Moves and Developments 9.3.4. SWOT Analysis & Strategic Conclusions 9.4. Blackberry 9.4.1. Company Overview 9.4.2. Business Performance 9.4.3. Strategic Moves and Developments 9.4.4. SWOT Analysis & Strategic Conclusions 9.5. First Data 9.5.1. Company Overview 9.5.2. Business Performance 9.5.3. Strategic Moves and Developments 9.5.4. SWOT Analysis & Strategic Conclusions 9.6. Google 9.6.1. Company Overview 9.6.2. Business Performance 9.6.3. Strategic Moves and Developments 9.6.4. SWOT Analysis & Strategic Conclusions 9.7. Sprint 9.7.1. Company Overview 9.7.2. Business Performance 9.7.3. Strategic Moves and Developments 9.7.4. SWOT Analysis & Strategic Conclusions 9.8. Samsung 9.8.1. Company Overview 9.8.2. Business Performance 9.8.3. Strategic Moves and Developments 9.8.4. SWOT Analysis & Strategic Conclusions 9.9. MasterCard 9.9.1. Company Overview 9.9.2. Business Performance 9.9.3. Strategic Moves and Developments 9.9.4. SWOT Analysis & Strategic Conclusions 9.10. VISA 9.10.1. Company Overview 9.10.2. Business Performance
9.10.3. Strategic Moves and Developments 9.10.4. SWOT Analysis & Strategic Conclusions
LIST OF TABLES: TABLE 1 GLOBAL MOBILE WALLET MARKET SUMMARY, 2012 – 2020 ($BILLION) TABLE 2 TYPES AND BASICS OF MOBILE PAYMENTS TABLE 3 GLOBAL MOBILE WALLET MARKET REVENUES BY APPLICATION, 2012 – 2020 ($BILLION) TABLE 4 GLOBAL MOBILE COMMERCE MARKET REVENUES BY TYPE, 2012 – 2020 ($BILLION) TABLE 5 GLOBAL MOBILE COMMERCE REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 6 MOBILE WALLET SHOPPING MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 7 MOBILE WALLET BILL PAYMENTS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 8 MOBILE WALLET HOTEL BOOKING AND PAYMENTS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 9 MOBILE WALLET ENTERTAINMENT AND EVENT PAY MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 10 MOBILE TICKETING MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 11 RAIL, METRO & BUS TICKETS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 12 AIR TICKETS AND BOARDING PASSES MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 13 MOBILE COUPONS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 14 MONEY TRANSFERS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 15 MICRO PAYMENTS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 16 GLOBAL MOBILE WALLET MODE OF PAYMENT REVENUE, BY TYPE, 2012 -2020 ($BILLION) TABLE 17 MOBILE WALLET REMOTE PAYMENT REVENUE, BY GEOGRAPHY, 2012 -2020 ($BILLION) TABLE 18 MOBILE WALLET NFC MARKET REVENUE, BY GEOGRAPHY, 2012 -2020 ($BILLION) TABLE 19 GLOBAL NFC MARKET REVENUES BY TYPE, 2012 – 2020 ($BILLION) TABLE 20 NFC HANDSET MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 21 NFC CHIP & TAGS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 22 NFC READERS MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 23 NFC MICRO SD MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 24 NFC SIM/UICC CARD MARKET REVENUES BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 25 MOBILE WALLET REVENUE, BY STAKEHOLDERS, 2012 -2020 ($BILLION) TABLE 26 MOBILE WALLET STAKEHOLDERS AND LEADING COMPANIES TABLE 27 GLOBAL MOBILE WALLET REVENUES OF MOBILE NETWORK OPERATORS BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 28 GLOBAL MOBILE WALLET REVENUES OF HANDSET AND OTHER HARDWARE
SOLUTION MANUFACTURERS BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 29 GLOBAL MOBILE WALLET REVENUES OF OSS/BSS SOLUTION PROVIDERS, BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 30 GLOBAL MOBILE WALLET REVENUES OF SOFTWARE DEVELOPERS, BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 31 GLOBAL MOBILE WALLET REVENUES OF CONTENT AND APPLICATION AGGREGATORS, BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 32 GLOBAL MOBILE WALLET REVENUES OF OTHER STAKEHOLDERS BY GEOGRAPHY, 2012 – 2020 ($BILLION) TABLE 33 COMPARATIVE CHART OF MARKET FACTORS AND GROWTH BY GEOGRAPHIC SEGMENTS TABLE 34 NORTH AMERICAN MOBILE WALLET MARKET BY APPLICATION, 2012 -2020 ($BILLION) TABLE 35 NORTH AMERICAN MOBILE WALLET: REGULATORY AGENCIES AND RESPONSIBILITIES TABLE 36 EMEA MOBILE WALLET MARKET BY APPLICATION, 2012 -2020 ($BILLION) TABLE 37 APAC MOBILE WALLET MARKET BY APPLICATION, 2012 -2020 ($BILLION) TABLE 38 ROW MOBILE WALLET MARKET BY APPLICATION, 2012 -2020 ($BILLION) TABLE 39 AMERICAN EXPRESS: BUSINESS SNAPSHOT TABLE 40 APPLE: BUSINESS SNAPSHOT TABLE 41 AT&T: BUSINESS SNAPSHOT TABLE 42 BLACKBERRY: BUSINESS SNAPSHOT TABLE 43 FIRST DATA CORPORATION: BUSINESS SNAPSHOT TABLE 44 GOOGLE: BUSINESS SNAPSHOT TABLE 45 SPRINT: BUSINESS SNAPSHOT TABLE 46 SAMSUNG: BUSINESS SNAPSHOT TABLE 47 MASTERCARD: BUSINESS SNAPSHOT TABLE 48 VISA: BUSINESS SNAPSHOT
LIST OF FIGURES: FIG. 1 TOP TEN FACTORS IMPACTING THE MOBILE WALLET MARKET FIG. 2 TOP FOUR WINNING STRATEGIES IN THE MOBILE WALLET MARKET FIG. 3 MOBILE WALLET MARKET: PLAYERS POSITIONING FIG. 4 TOP MARKETS IN MOBILE WALLET APPLICATION MARKET FIG. 5 TOP MARKETS IN NFC TECHNOLOGY MARKET FIG. 6 TOP SEGMENTS IN MOBILE WALLET STAKEHOLDERS MARKET FIG. 7 TOP GEOGRAPHIES IN MOBILE WALLET MARKET FIG. 8 MOBILE WALLET MARKET: FIVE FORCE ANALYSIS FIG. 9 INFRASTRUCTURE STATUS FOR NFC POS FIG. 10 FINANCIAL REVENUES OF AMERICAN EXPRESS BY BUSINESS UNITS (2012) FIG. 11 FINANCIAL REVENUES AMERICAN EXPRESS BY GEOGRAPHY (2012) FIG. 12 SWOT ANALYSIS OF AMERICAN EXPRESS FIG. 13 NET SALES OF APPLE INC. BY PRODUCT (2012)
FIG. 14 NET SALES OF APPLE INC. BY OPERATING SEGMENT (2012) FIG. 15 SWOT ANALYSIS OF APPLE INC. FIG. 16 FINANCIAL REVENUES OF AT&T INC. BY BUSINESS UNITS (2012) FIG. 17 SWOT ANALYSIS OF AT&T INC. FIG. 18 FINANCIAL REVENUES OF BLACKBERRY BY BUSINESS UNITS (2012) FIG. 19 FINANCIAL REVENUES OF BLACKBERRY BY GEOGRAPHY (2012) FIG. 20 SWOT ANALYSIS OF BLACKBERRY FIG. 21 FINANCIAL REVENUES OF FIRST DATA CORPORATION BY SEGMENTS (2012) FIG. 22 FINANCIAL REVENUES OF FIRST DATA CORPORATION BY GEOGRAPHY (2012) FIG. 23 SWOT ANALYSIS OF FIRST DATA CORPORATION FIG. 24 FINANCIAL REVENUES OF GOOGLE BY REVENUE SOURCE (2012) FIG. 25 FINANCIAL REVENUES OF GOOGLE BY GEOGRAPHY (2012) FIG. 26 SWOT ANALYSIS OF GOOGLE FIG. 27 FINANCIAL REVENUES OF SPRINT BY OPERATING SEGMENTS (2012) FIG. 28 SWOT ANALYSIS OF SPRINT FIG. 29 FINANCIAL REVENUES OF SAMSUNG BY OPERATING DIVISION (2012) FIG. 30 FINANCIAL REVENUES OF SAMSUNG BY GEOGRAPHY (2012) FIG. 31 SWOT ANALYSIS OF SAMSUNG FIG. 32 FINANCIAL REVENUES OF MASTERCARD BY PRODUCTS (2012) FIG. 33 FINANCIAL REVENUES BY OF MASTERCARD BRANDED (2012) FIG. 34 FINANCIAL REVENUES BY OF MASTERCARD CREDIT AND CHARGED PROGRAM BY GEOGRAPHY (2012) FIG. 35 FINANCIAL REVENUES OF MASTERCARD DEBIT AND PREPAID PROGRAMS (2012) FIG. 36 SWOT ANALYSIS OF MASTERCARD FIG. 37 FINANCIAL REVENUE OF VISA BY GEOGRAPHY (2012) FIG. 38 SWOT ANALYSIS OF VISA
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