Top 10 Social Media Listening Tools: Best Social Analytics
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Table of Content ● Which are the most important features of a social media listening tool? ● Top 10 Social Listening Tools ● Making The Right Call
Overview Social media listening is the most reliable way to get the pulse of your customers. Social media measurement and analytics are conducted through natural language processing tasks that are run alongside text analytics and sentiment analysis algorithms on machine learning platforms. These social media listening tools can help you grow your business by giving you metrics that can improve your customer experience. Additionally, social listening is also instrumental in helping brands protect their online reputation by thwarting any negative mentions that can snowball into a PR crisis.
Which are the most important features of a social media listening tool? Video AI, mention extraction, hashtags and emoji reading abilities, multilingual capabilities, real-time metrics, an intelligent dashboard, are some of the most important features that should be present in a social media listening solution in order for you to get social listening benefits in detail.. Let’s get to know why.
Top 10 Social Listening Tools
1.
Sprout Social
2.
Repustate IQ
3.
Agora Pulse
4.
Sprinklr
5.
Meltwater
6.
Synthesio
7.
BrandMentions
Understand your data, customers, & employees with 12X the speed and accuracy.
Thank you! Visit: www.repustate.com to learn more