BACKED UP SAM DANIEL, ENTERPRISE SOLUTIONS CONSULTANT AT SEVEN SEAS COMPUTERS, OUTLINES HOW IT SUCCESSFULLY DEPLOYED VEEAM’S AHV BACKUP SOLUTION TO ENABLE SERCO TO HAVE GREATER VISIBILITY AND CONTROL OVER ITS DATA.
S
am Daniel, an Enterprise Solutions Consultant at Seven Seas Computers, which is a leading systems integrator and ICT solutions provider based in the UAE, has detailed the role it has played in solving a major issue for one of its clients. Public services company, Serco was experiencing issues in terms of meeting SLA backup requirements and was also encountering issues in relation to managing its data as it was stored across different servers at multiple locations across the United Arab Emirates. However, Seven Seas instructed Serco to deploy Veeam’s AHV backup solution in order to counter the problems it was facing. Daniel said the primary objective for Serco was to have one centralized backup location for all its sites. He said, “The major pain point for the customer in this project was that it had multiple locations across the UAE - but they wanted to have one centralized backup infrastructure so they could maintain their
backup and be in a position to monitor all of their sites from a centralized location.” They had been previously managing everything centrally but were running various backup servers at a whole host of different locations which was creating huge headaches for them both in terms of meeting its backup SLA requirements and data management. Daniel added, “The issue with the previous type of setup they were employing was that the data is scattered across different locations. They wanted a solution that could centrally back-up everything onto one centralized platform and they wanted to see what and how the infrastructure was running in their environment.” In his capacity as a leading enterprise solution consultant at Seven Seas, Daniel wasted no time in advising the client to deploy Veeam’s backup and replication software to alleviate the challenges it was facing. He added, “We installed the Veeam backup and replication software in their centralized location which was also doubled-up as its head office. From
CUSTOMER: SERCO
14
Customer Objective
Why Veeam AHV backup solution?
•
Implementation of centralized backup infrastructure
•
Greater speed and flexibility
•
Management and monitoring of all data
•
Instant recovery of lost data
•
Meet backup SLA requirements
•
Simplified and reliable backup solution
VALUE STORIES|ISSUE 4
