Value Stories | Issue 4

Page 4

THE ‘POWER’ OF DATA

AMANDEEP S. MEHTA, DIRECTOR AT CYNOSURE SOLUTIONS, HIGHLIGHTS HOW MICROSOFT’S POWER BI SOLUTION IS EMPOWERING MEDCARE HOSPITALS & MEDICAL CENTRES, A LEADING UAE HEALTHCARE PROVIDER TO HAVE BETTER VISIBILITY AND UNDERSTANDING OF ITS DATA AS PART OF ITS EFFORTS TO MAKE BETTER INFORMED BUSINESS DECISIONS.

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ynosure Solutions, a leading UAE-based IT services company has disclosed the details of a successful project it delivered for Medcare Hospitals & Medical Centres. Medcare Hospitals & Medical Centres, a premium healthcare network that operates out of the United Arab Emirates, is a venture of Aster DM Healthcare, a global healthcare group with 317 medical establishments across 9 countries, including the GCC, India and Africa. Committed to providing high quality, personalized medical care to every patient, Medcare lives by its simple promise: We’ll Treat You Well. Medcare’s premium healthcare network includes four multispecialty hospitals (3 in Dubai and 1 in Sharjah), 4 specialty centres (in Dubai), 10 medical centres (9 in Dubai and 1 in Sharjah), and 350+ healthcare providers. Cynosure has established a reputation for enabling business performance through its full suite of Enterprise IT services. However, within that Cynosure has its focus and specialization on areas like Microsoft business applications and Azure cloud infrastructure. Cynosure was tasked with the responsibility of

empowering the management of Medcare Hospitals and Medical Centres with the ability to access data being generated in real-time across all Medcare facilities. Amandeep S. Mehta, Director at Cynosure, explains the customer requirement and the solution offered in more detail. He said, “The solution is known as Power BI. It is a tool from Microsoft that helps its users have more visibility of their data in the form of reports and dashboards. We engaged in a project with the Medcare Hospitals & Medical Centres here in the UAE as they are generating huge volumes of data so they wanted a tool that could empower them to analyze the performance of each facility and operational KPIs.” The Microsoft Power BI solution enables the management of Medcare to access information ranging from how many walk-in patients they have, which doctor attended to them, what they were prescribed and what the billing and revenue was for the clinic as of yesterday. The unique component in this solution is that the management of Medcare have instantaneous access to all the information they needed without having to ask anyone for it, freeing their employees from additional administrative tasks. Amandeep added, “When we started the project,

CUSTOMER: MEDCARE HOSPITALS & MEDICAL CENTRES, UNITED ARAB EMIRATES Customer Objective

Why Microsoft power BI?

Harnessing and understanding the data at their disposal

Delivered actionable insights and analysis

Formulated presentation of data through reports and

Reliable and secure solution

dashboards

Accessible across multiple devices

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Giving visibility and insight to make informed business decisions

VALUE STORIES|ISSUE 4


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