Care Transitions with The smartest way to reduce unplanned readmissions by 50%.
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Residential gets to your patient's door faster and makes sure the ball doesn't get dropped.
Next-Day
Start of Care Guarantee
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Many home care companies take too long to get services started for patients. Not Residential. We have the clinical team needed to start care the next day, 7 days a week. And it's not just nursing, it's vital therapy rehab services too. At each start of care visit, our clinicians evaluate the patient’s health situation and home environment and schedule any necessary follow-up physician appointments. Residential’s Next-Day Start of Care GuaranteeSM applies to hospital referrals and is subject to patient availability and consent.
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SMART STAT
1 in 3 MEDICARE PATIENTS who return to the hospital do so within the first 7 days JAMA, Jan. 2013
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Industry-Leading
Medication Management
Nothing beats an in-home med rec with ongoing follow-up by a Residential nurse. Residential's clinicians conduct more thorough medication reconciliations and communicate updates better with the help of these innovative technologies: • Interface between Residential's EMR and the patient’s pharmacy for the most complete and up-to-date medication list • Web and mobile app for physicians to stay current with patient medication regimens
“Drugs don’t work in patients who don’t take them.” - former Surgeon General C. Everett Koop
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SMART STAT
MEDICATION DISCREPANCIES discovered in home visits than by phone interview Journal of Nursing Care Quality, July 2011
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Strength
continuum of care comfort path
hospice
Across the Continuum
Residential’s Transitional Nurse Liaisons and range of services make sure patients get the level of care they need. From the curative nursing and therapy of Residential Home Health, to palliative care with our Comfort Path program, to the physical, emotional, and spiritual support of Residential Hospice – Residential has it all. Our Transitional Nurse Liaisons (TNLs) set patients up to succeed by: • Working with facility staff to understand patients’ unique needs • Coordinating all necessary services and medical equipment • Reassuring patients and families that they are in good hands
SMART STAT PATIENTS ARE
43%
less likely to be readmitted w/in 30 days when a TNL is involved
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Journal for Healthcare Quality, Dec. 2011
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Always Connected with
Residential Nurse Alert
Exclusively from Residential, Residential Nurse Alert is our ANYTIME - ANYWHERE - ANYTHING safety net to avoid readmissions. Too often the times in between home health visits can become the back-in-the-hospital times. That's why we offer a complimentary trial of Residential Nurse Alert to all our patients. Our ANYTIME - ANYWHERE - ANYTHING service ensures that patients have 24/7 access to a nurse — not only for emergencies, but for any aspect of care that shouldn’t have to wait.
SMART STAT
~10x PER DAY
How Can I Help You?
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patients hit the Residential Nurse Alert button, giving us the chance to intervene and avoid unnecessary readmissions
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Residential offers one of the most complete telehealth programs to stabilize and keep the highest-risk patients at home.
Experts in
Telehealth
• Daily vital sign monitoring tracks weight, blood pressure, oxygen saturation, and heart health 365 days per year • Residential RNs monitor medication and diet adherence and provide daily coaching
SMART STAT
30-Day
• Telehealth program supports 4,000+ patients each year • Video visits via tablet devices coming in 2016
READMISSION RATE
MI Hospitals
21%
2015
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2013, CMS
for Patients with CHF, AMI, COPD & Pneumonia
11%
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Make your referral a SMART one. Residential Home Health MI & IL p: (866)902-4000 f: (866)903-4000 Residential Hospice MI p: (866)902-5854 f: (866)903-4000 12
Residential Hospice IL p: (855)902-5100 f: (866)903-4000
www.residentialhomehealth.com | www.residentialhospice.com