SMARTER SECURITY.

organizations address these challenges and improve patient experience.

Patients want assurances that site security and visitor access are properly managed. From video surveillance to physical access control features, a unified platform should enhance the clinical experience, provide peace of mind and enable the patient to concentrate on getting back to good health. Family and friends want to know their loved ones are safe while receiving treatment or recovering from an illness away from home, and they want to experience well-organized access environments when visiting. This is especially true in the evening or other times when visiting is restricted. Authorized visitors should be able to easily access facilities to see loved ones without delay or excessive screening processes.

One of the key elements to ensuring patient satisfaction is the frequency of communication between patient and clinicians. Adding in-room video intercoms to an open, unified security platform allows caregivers to conduct routine patient check-ins remotely. They can speak with patients, visually confirm their status and determine care needs without having to leave the nursing station or wasting personal protective equipment. This experience can leave both patients and staff feeling empowered.

Collaboration And Consolidation

Healthcare administrators face increasingly difficult challenges. In this environment, they must secure facilities and campuses and provide uncompromised service. Unified, open security solutions are a source of untapped resources that can serve them in this mission. The key that unlocks these resources is a collaborative approach. Security, facilities and IT departments must work together to create unified security strategies that not only enable faster responses to security threats but also improve efficiency and enhance the patient experience.

Karl Vancl is director, enterprise markets, Canada, at Genetec where he and his team work closely with customers to help them design, evaluate and build digital workflows that create great experiences and unlock productivity gains. Prior to Genetec, Karl held executive sales roles at Lenel and Panasonic.