HP
HP2-B110 Selling HP Imaging and Printing Supplies
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Answer: D QUESTION: 46 What is a risk of using counterfeit cartridges? A. Customers generally pay more for counterfeit cartridges. B. Counterfeit products can damage a printer. C. Counterfeit cartridges generally produce print documents with unacceptable quality. D. HP will bring legal action against customers who use counterfeit cartridges. Answer: B Reference: http:ƒƒgraphic.com.ghƒarchiveƒBusiness−Newsƒhp−fights−against−counterfeit−produ cts−in−africa.html QUESTION: 47 What is the key driver for supplies sales? A. Response to the competition B. End of life C. Need D. Price drop Answer: C QUESTION: 48 Which statement is true about the HP market position? A. HP creates its own market. B. HP is ranked first or second in most major markets. C. Being number five in the market gives you a positive goal. D. HP is the ultimate leader in every market.
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Answer: B Reference: http:ƒƒen.wikipedia.orgƒwikiƒHewlett−Packard (corporate social responsibility, last sentence) QUESTION: 49 If the customer is looking for best cost per page for black text, but hardly uses color, which ink cartridges would you recommend? A. A higher fill value black and standard color cartridge B. Two standard black cartridges and one value color cartridge C. A two−pack XL black cartridge D. A standard fill black and color cartridge Answer: B QUESTION: 50 What are the hidden costs in the framework of printing? A. Wasted toner, ink, and paper due to reprints B. Price of the printer after tax C. Costs of an intern D. Price of the cartridge after discounts Answer: A Reference: http:ƒƒwww.accram.comƒdocsƒhiddenprintingcosts.pdf (page 1)
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