4 minute read
July 2022 Special Needs Living Akron/Canton
Whole Latte Love Cafe: Serving Coffee, Tea, and Smiles
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Written by Melissa Klatt Photography by Michelle Herdlick
Featuring Q&As with Arianna, Calista, and Megan
Work Training Spotlight Questions with Megan
Question: What is your name? Answer: Megan
Q: Where do you currently work? A: Whole latte love
Q: What is your position at work? A: Cash register and customer service.
Q: What is your favorite part of your job? A: Being able to greet people and talk to them.
Q: What are your goals as you participate in your training program? A: Run register, learn to become a drink specialist
Q: How long have you been working there? A: Since December at grand opening
Q: What is your dream job? A: To one day work at the library.
Q: Favorite thing to do outside of work. A: I love to play tennis and swim. I also participate in Special Olympics.
Work Training Spotlight Questions with Arianna
Question: What is your name? Answer: Arianna
Q: Where do you currently work? A: Whole Latte Love Cafe
Q: What is your position at work? A: Customer service and cash register. I am starting to learn how to be a barista and make drinks.
Q: What is your favorite part of your job? A: When I am at the register, I love waiting on the customers. I like to tell them, “it’s my pleasure.”
Q: What are your goals as you participate in your training program? A: Improve money skills to give out proper change. I want to learn to work on food prep and how to follow recipes.
Q: How long have you been working there? A: December since the grand opening!
Q: What is your dream job? A: Working at a different coffee shop as a barista.
Q: What do you do outside of work? A: I like to hang out with her mom and go shopping; I call it running the streets! I also work at an accounting office where I do shredding.
Work Training Spotlight Questions with Calista
Question: What is your name? Answer: Calista
Q: Where do you currently work? A: Whole Latte Love
Q: What is your position at work? A: Assist with most of the upfront things that need to be done. I greet customers, recommend drinks, clean tables, and make sure everything is organized. I also keep menus filled, clean up messes and help with restocking.
Q: What is your favorite part of your job? A: Just the environment where someone made a coffee that is accepting of people with disabilities. I love that our customers are patient while we are learning. Also, I like that I get paid for working here. I enjoy that I am getting to work in the community with our customers and that I am getting great opportunities.
Q: What are your goals as you participate in your training program? A: Learning customer service and problem-solving skills. These skills will assist me in being more independent, so I do not need as much help when I go to a community employment position
Q: How long have you been working there? A: Since February of this year.
Q: What is your dream job? A: I want to start my own coffee shop one day. I want to make it a location where anyone can come in and be included.
Q: Favorite thing to do outside of work? A: I am an active social media influencer. I have a TikTok that has content centered around my life with a disability. Currently, I have 410,000 followers! I also recently launched a YouTube channel. I want to use my platform to make content letting everyone know they can be accepted. I am also a licensed aesthetician.
