Rigel Networks' application support services offer domain experts in the IT, Healthcare, Retail, Constructions, Telecom and Logistics. Our technical team is proficient in cutting edge technologies that enable us to support a wide range of vendors.
Elevating IT Responsiveness to Business Needs
Application Maintenance Support
Bug Fixing
Server Monitoring
Security Audits
Backup Management
Handling configuration issues & software installations
Patch Management & RCA – Root Cause Analysis
Preventive & Proactive Maintenance & Support
Application IT Helpdesk Support
24*7 Service Desk
Helpdesk call filtering
MIS Reporting
Catch & Dispatch – Issue analysis
Escalate to IT Application Support
Knowledge Base Maintenance
Application Enhancement & Customization
Software Upgrade of Application Platforms
Application Database Migration
BI Solutions
Call: +1-949-891-2571
Email: presales@rigelnetworks.com
www.rigelnetworks.com
