British Airways and Other Travel Services Launch Digital Covid-19 Info Travel Tools

Industry News British Airways and Other Travel Services Launch Digital Covid-19 Info Travel Tools

By Hannah Brandler

British Airways has launched a new interactive map providing its customers with the latest travel restrictions and entry requirements.

The map can be accessed via its existing Covid hub and is set to be integrated into ba.com. It allows visitors to see the travel restrictions in place in each country before booking a trip. Customers can search by traffi c light colour or by typing in their destination, and a fi lter to indicate vaccination status will adjust the results.

The page was designed by global tech fi rm Sherpa and brings together up-to-date information for over 100 countries. The airline’s existing Covid-19 travel hub page includes information on fl exible bookings, testing, voucher use, and onboard measures.

Jack Smith, British Airways’ Head of Digital said:

“We know that travel in this new Covid era can feel overwhelming for our customers, and our job is to make their lives as straightforward as possible. This new tool, which has been tried and is trusted by our joint business partner, American Airlines, will help people navigate the diff ering entry requirements, to allow for a smooth booking and travel experience.”

Max Tremaine, CEO of Sherpa, added:

“Supporting the return to travel, we’re honoured to be working with the team at British Airways. Together, we are providing their customers with the information they need to make informed booking decisions and travel confi dently again.”

Easyjet has a similar online tool which features a live travel map showing the latest restrictions for travel to and from the 35 countries on Easyjet’s European network.

Airline alliance groups Oneworld and Skyteam recently enhanced their Covid-19 information portals, while London City airport launched a new passenger travel portal in May. www.businesstraveller.com/businesstravel/2021/07/21/british-airways-launchesdigital-covid-19-travel-tool/