Evaluation

We will evaluate engagement practice to identify how well the objectives were met.

Evaluation will assist in:

• Reporting on outcomes

• Identifying gaps in data collections

• Learning what worked and what didn’t

• Continuously improving processes

We collect data on indicators including reach and participation online and ask participants at engagement events to complete evaluation forms.

We also measure engagement in our representative, statistically valid community satisfaction survey. Resident perceptions of Council’s community engagement have steadily improved: in 2021 the mean satisfaction rating was 3.75 (out of 5), slightly higher than 2018’s mean of 3.72 and significantly higher than 3.52 in 2016. (Source: Micromex Community Satisfaction Survey, available on Council’s website)

We will continue to refine how we evaluate engagement. In 2022-24, we continue to inform and engage the communities of the Inner West through face to face and digital channels and methods.

To find the 1000 volunteers we advertised in Council’s newsletter delivered to every household in the Inner West, e-news, and social media. We presented information online on Your Say Inner West along with a sign up form.

We hosted a meeting for the first 400 people to sign up at Marrickville Town Hall, where Prime Minister Anthony Albanese and Minister for Indigenous Australians Linda Burney attended to support Council’s initiative.