Future Trucking & Logistics November

November 2016

Vol. 06. No. 11

FLEET TRENDS

A shift towards leasing?

TRUCK HIJACKINGS Top tips for extra vigilance

MAXIMISING EFFICIENCY Benefitting from telematics

IMPROVED DRIVING PERFORMANCE Boost fleet efficiency with predictive real-time driving advice that empowers employees to improve driving behaviour.

With petrol costs shooting through the roof, the good news is that companies can improve their fuel consumption with OptiDrive 360 from TomTom Telematics. The next generation of WEBFLEET OptiDrive now includes predictive real-time driving advice. Pre-trip, OptiDrive 360 provides motorists with best practice advice on how to drive more safely and fuel efficiently.

Direct feedback and driving advice is offered in real-time during the trip to actively coach the driver. The system uses vehicle and map data to advise drivers when to take their foot off the accelerator or shift gear and what their optimum speed should be. After the trip a snapshot analysis is available to review the trip statistics. All information is displayed via the driver terminal.

OptiDrive 360 scores drivers based on a total of eight performance indicators - speeding, driving events, idling, fuel consumption, green speed, coasting (where you release the accelerator pedal in gear), gear shifting and constant speed - which can be used as the basis for performance reviews, training and driver benchmarking.

WEBFLEET provides managers with dashboards that allow them to highlight trends in driving behaviour. A series of in-depth reports then enables them to drill deeper for greater analysis and to compare the whole fleet.

BENEFITS OF OPTIDRIVE 360 • Reduced costs Can help to reduce fuel, maintenance and insurance costs, lowering the total vehicle ownership costs.

• Increased sustainability Can contribute towards proving your environmental responsibility by demonstrating your effort to reduce fuel consumption and CO2 emissions.

• With increased driver safety in mind Real-time feedback and advice on safer driving contributes towards fewer accidents and maintenance downtime.

• More relaxed drivers With a better driving style drivers will arrive at the customer relaxed and ready to work.

HOW OPTIDRIVE 360 WORKS OptiDrive 360 helps drivers adopt a responsible driving style. It provides valuable insights to both the fleet manager and the driver — delivering direct feedback to drivers before, during and after their trip. Responsible driving helps you to lower fuel, maintenance and insurance premiums, thus helping to reduce the total costs of vehicle ownership for your business.

DRIVING PERFORMANCE INSIGHTS OptiDrive 360 actively provides real-time feedback and advice to improve driving performance. Fleet managers and drivers get tailored driving insights on up to eight OptiDrive performance indicators.

SPEEDING Information about what the speed limit is, and if drivers are driving within it.

DRIVING EVENTS Reports on harsh steering and sudden breaking.

IDLING Information on idling time and associated fuel waste.

FUEL Real-time and average fuel consumption.

CONSTANT SPEED Reports on speed fluctuations in driving performance.

COASTING (WHERE YOU RELEASE THE ACCELERATOR PEDAL IN GEAR) Drivers can be advised to release the accelerator when approaching a coasting zone.

GREEN SPEED Get an advised speed, based on fuel efficiency and the speed limit.

GEAR SHIFT Advice on how appropriate gear changing can optimise vehicle efficiency.

ABOUT TOMTOM TELEMATICS TomTom Telematics is a Business Unit of TomTom dedicated to fleet management, vehicle telematics and connected car services. WEBFLEET is a Software-as-a-Service solution, used by small to large businesses to improve vehicle performance, save fuel, support drivers and increase overall fleet efficiency.

The company services drivers in more than 60 countries, giving them the industry’s strongest local support network and widest range of sector-specific third party applications and integrations. More than 40 000 customers benefit every day from the high standards of confidentiality, integrity and availability of its ISO 27001:2013 certified service, re-audited in November 2015.

COMPANY: TomTom Telematics TWITTER: @TomTomWEBFLEET VISIT: business.tomtom.com/en_za/

Contents

Editor’s Note

COVER STORY 14

Putting the customer first Solutions offered by TomTom Telematics help waste management company, Binclean SA, to achieve its goals

INTERVIEW 12

Rowlands Peters Ryan de Smidt discusses Daimler’s FleetBoard telematics system with the company’s divisional head, Rowlands Peters, and investigates what makes the system an OEM benchmark

RECOVERY 20

Hein Jordt, managing director of Ctrack Fleet Management Solutions, deliberates on how to educate drivers in decreasing truck hijacking statistics in South Africa

TELEMATICS GRID 22

A user-friendly directory of telematics offerings in South Africa

NEW MODELS 26

Toyota verskerp Avanza-veiligheid Datsun’s Go+ Panel Van loads up

INSURANCE 29

Optimising operations and mitigating risk

FINANCE 30

Are economic hard times driving fleets towards leasing?

MILLION KILOMETRE CLUB 32 North West Lubricant’s 1992 model MAN 26.292 has recently clocked a million kilometres

UPDATES 6 News 8 Products 28 Thought leader: A solution to economic growth?

34 People moving up Publisher Editor-in-Chief Production

Richard Lendrum Wynter Murdoch Mabel Ramafoko

Editor Ryan de Smidt ryan@thefuture.co.za Sub-editor

Reuben van Niekerk reuben@thefuture.co.za

Design & Layout Heinz Bawa heinz@thefuture.co.za Advertising Enver Lawangi enver@thefuture.co.za

Cell: 083 300 6003

Vinny Reddy vinny@thefuture.co.za

Cell: 083 348 8272

In the main…

T

his issue of Future Trucking & Logistics has been designed to allow transporters to get a feel for the variety of telematics and tracking solutions available in South Africa.

Spokesmen for industry leaders such as Ctrack, TomTom Telematics, FleetBoard, Mix Telematics and iCAM highlight their products and express their views in a special focus section from which I trust you will glean some useful information.

Similarly, on the insurance side, Morné Stolz of MiWay discusses how advanced vehicle tracking lends itself to mitigating risk for transport operators.

I have included in this edition an interview with Standard Bank’s Dr David Molapo, who puts forward a compelling argument in favour of an emerging trend in the finance sector – leasing vehicles as opposed to owning them.

According to Standard Bank’s research, deals involving leased vehicles have increased by about 20% this year compared to those concluded last year over a similar period.

Also, I’d like to welcome Vinny Reddy to the team at the Future Group. Many readers will know of her, given her background in publishing in the country’s transport sector.

She brings with her to Future Trucking & Logistics a wealth of knowledge regarding the industry, making her a valuable addition to our sales force. We wish her well in her new role.

Ryan de Smidt Editor Future Trucking & Logistics is published bi-monthly by: Future Publishing (Pty) Ltd 247 Jan Smuts Avenue, Dunkeld West, Johannesburg.

P O Box 3355 Rivonia 2128 011 327 6023 © Copyright. All copyright for material appearing in this magazine belongs to Future Trucking & Logistics. No part of this magazine may be reproduced without written consent of the publisher. The views and opinions expressed in this publication are not necessarily those of the publishers. While precautions have been taken to ensure the accuracy of advice and information given to readers, neither the editor, proprietors, nor the publishers, can accept any responsibility for any errors or omissions, or any effect arising therefrom.

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NEWS >>

FAW expands in the Western Cape FAW has joined forces with JEC Marketing, a familyowned, customer-focused automotive business, in opening a dealership in Worcester in the Western Cape.

Founded more than 20 years ago by the Pretorius family, JEC Marketing is well-respected in South Africa’s transport industry and its association with FAW is seen as key to the trucking company’s strategy of expanding its customer base, particularly in high volume transport zones. Additionally, the partnership is in keeping with FAW’s mandate to deal only with highly respectable, reputable business associates.

The Worcester facility is a fully-fledged dealership for both sales and service for the entire range of FAW vehicles, from medium to extra heavy commercials encompassing tippers, mixers, flatbeds and chassis cabs.

The dealership offers a wheel alignment and balancing facility, a full brake repair resource and nine service bays.

Additionally, it has SABS certification as an authorised body builder and trailer manufacturer.

Eugene van der Berg, National Sales Manager at FAW SA says: “More important than anything else for us at FAW was the honour of joining this Worcester business which has so resiliently built a reputation for quality work and for customer care, and which has conducted all of its affairs according to strong Pretorius family values – exactly in line with those of FAW.”

New Sprinter delivers more Mercedes-Benz has expanded its Sprinter range to include a new variant with a permissible gross vehicle weight of 5,5-tons, representing an increased payload of almost half a ton.

Going for gold… drivers from around the world competed recently in Sweden in the Volvo Trucks Driver’s Fuel Challenge.

South Africa’s representative, Dharmendra Arejune, is pictured third from the left in the back row

What a learning curve!

KwaZulu-Natal based truck driver Dharmendra Arejune recently represented South Africa at the world finals of the Volvo Trucks Driver’s Fuel Challenge in Sweden.

Competing against 28 other drivers from 42 countries, Dharmendra, winner of the competition’s South African leg held earlier this year, was required to drive a Volvo FH truck around a 6,9km long test track in less than 12 minutes and 30 seconds. The main goal was to use as little fuel as possible. Additionally, bonus points were given to drivers who completed the course in the least amount of time.

Though Dharmendra failed to make it to a top placing, he was delighted to have taken part in the competition.

“This was a once in a lifetime opportunity for me,” he said. “I learnt a lot and I got to meet fellow Volvo Truck drivers from around the world.”

The competition was won by Tomáš Horčička of the Czech Republic.

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Future Trucking & Logistics / November 2016

Introduction of the model – which bridges the gap between van and light truck – comes as a result of market demand. “Many of our customers operate in weightsensitive areas such as logistics, trade sectors or rescue services. They have expressed demand for a vehicle with a higher payload,” says Vusi Vusani, product and marketing manager for Mercedes-Benz Vans.

The model incorporates safety features such as adaptive ESP, trailer stability assist, collision prevention assist and adaptive brake assist. From April next year a number of additional features will be added, among them lane keeping assist and crosswind assist.

Hino partners with AgriBonus Hino South Africa has partnered with the AgriBonus Rewards Programme, where members are able to earn points through purchases from a variety or prominent service providers.

Points earned can be used to claim a number of rewards which are available via AgriBonus’ Bonus Shop. Varying from holiday getaways to electronics, members also have the option of donating their points to an organisation of their choice, such as schools or even the Endangered Wildlife Funds initiative to help to save the rhino. Customers purchasing new Hino trucks are rewarded at the rate of one point for every R40 spent on their vehicle purchase.

Looking into trucking’s future Bosch took the opportunity at the recent International Truck Show in Hannover to highlight its truck of the future, the VisionX. Simultaneously the company spotlighted the changing role vehicle drivers would play in an evolving transport network.

Unveiling the vehicle – a streamlined, 40-ton truck packed with multiple smart assistance and connectivity systems – Markus Heyn, a member of the board of management of Robert Bosch GmbH, said truckers would go from being drivers only to playing other roles while on the road.

With vehicles receiving all the data they needed in real time from an IoT Cloud to pilot themselves, drivers would be like logistics managers, booking freight pickups and drop-offs along their routes. “Connected and automated trucks are the future, and we are looking to play a major part in their development,” he said.

In terms of improving fuel efficiency, Heyn pointed out that the VisionX combined a diesel engine with electric motors. “Trucks of the future will benefit not only from this hybrid technology, but also from the advantages of convoying, which include improved safety thanks to automated and coordinated braking, accelerating, and steering.

“In a convoy, you can combine the safety gains of automated driving with the fuel efficiency boost that is so crucial to the commercial vehicle sector,” he said.

In terms of the Bosch vision, other advantages of connected and automated driving included predictive maintenance to limit downtime, as well as structured rest periods for drivers.

Bosch executives visit Africa Bosch’s Board of Management recently visited Africa, taking in South Africa, Nigeria, and Morocco.

The aim of the trip was to sound out growth and business opportunities for the company, and to gather first-hand information about developments on the continent as a whole and in individual countries in particular.

“Africa is a market of the future.

We see great business potential in many countries, across all our divisions,” said CEO Volkmar Volkmar Denner Denner. “In years ahead, we want to multiply our sales in Africa. To achieve this, we will focus more than before on affordable solutions and local service.”

According to Bosch’s research, economic forecasts for the continent are promising. Africa has the fastest rate of urbanisation in the world and, within the next 10 years, the company expects that 187 million Africans – equivalent to half the US population – will live in cities.

In addition, Denner said the population was growing rapidly, the average age was low, and the purchasing power of the growing middle class was rising constantly. “Considerable opportunities are offered by heavy investments being made in infrastructure projects in areas such as mining and construction,” he said.

The Internet of Things also offered good potential for growth.

According to Denner, about 70% of Nigeria’s 180 million people had an internet connection, and more than 90 million had a smartphone. “The trend is already changing a number of sectors, including retailing, energy, and education, and is opening up new areas for consumers and companies,” he said.

In recent years, the Bosch Group has systematically expanded its presence on the African continent. Today, it is represented in 10 countries, with more to follow.

November 2016 / Future Trucking & Logistics

7

PRODUCTS >>

Ultraclean from Castrol Castrol has unveiled its new generation GTX range of vehicle oils, including a premium GTX Ultraclean synthetic variant. The range of lubricants uses a double action formula to help clean away old sludge and protect engines against the formation of new sludge, helping them to perform at optimum levels for longer, ultimately extending the life of the unit.

UD opens factory in Indonesia

David Bouet, managing director for Castrol Africa, says: “We are delighted to bring the new Castrol GTX line-up to market and offer an enhanced product range to consumers who have known and loved the brand for years.”

UD Trucks has opened its first truck factory in Indonesia.

The brand, which was acquired in 2007 by Swedish automobile manufacturing giant Volvo, partnered with Tjahja Sakti Motor and Gaya Motor to develop the assembly plant at a cost of around $3-million (about R41,73-million.)

The new generation oil available in SubSaharan Africa markets and comprises GTX Ultraclean 10W-40, GTX Diesel 15W40 and GTX 20W-50.

Located in North Jakarta, the factory is expected to produce more than 200 Questar units a month when fully operational.

In terms of an agreement with the Indonesian government, the vehicles will contain 40% local content.

Canadian post for SA exec

Brake discs from Safeline Safeline has launched a new range of brake discs to compliment the brand’s extensive line-up of OEM quality brake pads. The new products have been designed to fit popular vehicles such as Toyota’s Quantum, Hilux and HiAce as well as Isuzu’s KB. “The Safeline brand has built up great equity over the last 20 years as South Africa’s safest brake pad. The addition of brake discs was a natural product range evolution.

Safeline customers can expect the same level of quality and reliability from our brake discs as they have enjoyed from our brake pads,” says marketing manager John Macartan.

The brake discs – which are G3000 certified – are available at leading automotive parts distributors. Additional part numbers are scheduled to be launched in coming months.

“We are confident that the addition of compatible brake discs and brake pads will benefit our loyal customer base by offering a one stop shop brake fitment solution that is easily accessible through our established distribution network in Sub-Saharan Africa,” says Macartan.

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Future Trucking & Logistics / November 2016

Mercedes-Benz South Africa has announced that Nicolette Lambrechts, vice-president of its Vans Division, has been appointed to a similar position in Canada, effective from January next year. She replaces Pablo de la Peña, who has returned to a role at Mercedes-Benz in Spain.

Lambrechts has been head of Mercedes-Benz Vans since January 2014, also serving as a member of the executive committee of Mercedes-Benz South Africa. She joined the company in 2001 as a graduate trainee.

Under her leadership the division has maintained its dominance of the local market in the categories in which it competes. Her successor has not yet been announced.

Paying tribute, Arno van der Merwe, CEO of MercedesBenz South Africa, said: “Nicolette has led the vans business to various highlights and achievements over the years and continues to build on the successes she has achieved with her respective teams in each of the roles she has filled. We wish her well in her future journey as part of Mercedes-Benz Canada and know that they gain a valuable member to their team.”

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INTERVIEW >>

Maintaining up time Rowlands Peters, head of Daimler’s FleetBoard Division, offers insights in to the telematics system’s success in South Africa. Ryan de Smidt reports

T

elematics systems have become vital fleet management tools in any logistics operator’s armoury – and Daimler South Africa’s renowned proprietary system, FleetBoard, has earned a reputation for setting benchmarks in the OEM sector of the market.

Headed up by Rowlands Peters, the FleetBoard Division has gone from strength to strength, its focus on driver behaviour, driver training and road safety as much elements of its success as its ability to help lower a transport operator’s overall cost of running a fleet.

That’s probably one of the reasons why Daimler’s trucks – which include Mercedes-Benz, Freightliner, Western Star and Fuso brands – are among the most popular sellers in South Africa’s commercial vehicle market; not only do buyers get renowned engineering, they also get in-built telematics tools to help them maximise efficiency with regard to fuel-saving, service scheduling, pre-emptive maintenance and a host of other business-related cost items.

Beginning his career as an apprentice diesel mechanic, Peters has gone through various departments at Mercedes-Benz South Africa to properly prepare him for the job at hand – and he doesn’t mind admitting that knowing exactly how a vehicle operates often comes in handy when problem-solving.

“FleetBoard has been available in South Africa from 2009, which means that we’ve been able gather a fantastic amount of data on trends in the local trucking sector.

Moreover, we’ve been making tremendous strides in driver training thanks to our FleetBoard Professional Driver Training initiative,” he says.

At present, the FleetBoard data base shows over 5 000 registered and connected users, many of them ranking among the most prominent of South Africa’s transport operators. Peters explains that one of the attractions of the FleetBoard system – and perhaps a primary reason for its popularity – is an ability to encourage a proactive, economical driving style which in turn reduces vehicle wear and tear and helps to extend service intervals.

“The system is able to drive down costs for transporters not simply by monitoring the health and well-being of the truck, but also by keeping an eye on the dexterity and behavioural patterns of the driver.

12 Future Trucking & Logistics / November 2016

“It’s part of our credo at Daimler to ensure that all of our customers should benefit from our products. From the commercial vehicle perspective, FleetBoard offers advantages that can be measured at the bottom line – and that’s what’s vital to all transport operators.”

According to Peters, FleetBoard monitors almost all electronic control units and components in a Daimler product, thanks to its fully compatible CAN bus integration. Moreover, the system is able to wirelessly transmit data from the truck in real-time, meaning that preventative maintenance becomes easier to plan.

“FleetBoard’s key brand pillar is to assist the transporter in maintaining up time and, while we offer 3D mapping, we’re not here to replace aftermarket telematics units that incorporate camera systems, armed response or anti-jamming technology. Essentially, FleetBoard is a business tool that, when applied correctly, ensures that trucks under the Daimler umbrella offer more up time than trucks marketed by any of our competitors,” he says.

He adds that Fleetboard is now making use of a significant new component – aptly called UpTime – which records all fault codes triggered on a vehicle while it is in operation, transmitting the data to a server known as the Telediagnosis Viewer stationed at Daimler’s headquarters near Pretoria.

“Maximising vehicle up time will always remain the most important aspect of successfully running a commercial fleet. With UpTime, FleetBoard’s aftersales support team is given total visibility of customer vehicles, enabling them to offer comprehensive round-the-clock support to keep fleets moving,” he says.

Mercurius Motors, a Daimler dealership based at Polokwane, has been one of the first to implement the system and Japie Brits, dealer principal, says the ease with which customers’ trucks can be tracked and their technical status monitored, has proved invaluable from a customer relations perspective.

“We are able to let transport operators know when, say, when one of their trucks is low on engine oil, or that it needs to have its brakes replaced because the wear limit is approaching.

“UpTime is a proactive system that allows us to fix problems before they become apparent or before they cause other issues. Our customers appreciate the fact that we are able to remedy potential downtime situations before they occur.”

He adds that from a dealership perspective UpTime has proved to be a useful selling tool. “Whenever we take prospective customers through to the UpTime

screen and show them the benefits current FleetBoard customers derive from the system, it becomes a sure sale,” he says.

Peters admits that it is often a challenge to convince smaller transport operators to use a telematics solution such as FleetBoard -- until the benefits of using the system have been demonstrated.

“What makes FleetBoard’s UpTime advantageous compared with other telematics offerings is that we have remote access to fault codes, which means we can immediately order parts which are required for the repair – there’s no waiting around. In short, FleetBoard UpTime is a perfect answer for those struggling with downtime,” says Peters.

Rowlands Peters

November 2016 / Future Trucking & Logistics

13

TELEMATICS >>

Driving business integration TomTom Telematics introduces technology designed to help transport operators increase the efficiency of their fleets. Ryan de Smidt reports

T

omTom Telematics, a global leader in telematics and mobility applications made famous by its personal navigation devices, has enhanced its reach in South Africa through the inclusion of an optimal driver terminal for any transportation business – the TomTom Telematics PRO8 series.

Combining the latest in navigation and fleet technology, the system is based on an open platform, allowing customers to adapt TomTom’s WEBFLEET order workflow system to existing business applications. Furthermore, PRO 8-series devices can be customised by installing bespoke business apps with a view to boosting efficiency.

Comprising the latest, most accurate maps, users are assured of the fastest and most cost effective routes to customers. In turn, this enhances the customer experience as operators are able to provide accurate ETAs. Active Driver Feedback, through OptiDrive 360, is a feature that assists drivers in real time, promoting a safer and more fuel-efficient driving style. Providing on-screen

information, the feature encourages users to adapt responsible and fuel-efficient driving behaviour – helping to increase road safety and reduce fuel and running costs.

OptiDrive 360 offers four key elements: 1. Learn – get tips and tricks before the trip starts; 2. Coach – feedback and advice on gear shifting, green speed, constant speed, speeding and fuel consumption during a trip; 3. Evaluate – driving statistics; 4. Compare – a dashboard of reports for spotting trends and in-depth analysis.

Eliminating the need for paperwork, drivers are able to receive details job cards and workflows using the PRO8 driver terminal. Customers are also able to sign for their goods using the device, with the information being sent directly back to the office, as well as recorded in the delivery history.

A logbook function enables a driver to register a journey as private, commuting, or business, with all reporting and data being automatically stored in a trip report application accessible via WEBFLEET. The facility ensures

TomTom Telematics proves its worth Solutions offered by TomTom Telematics help a waste management company achieve its goals. Ryan de Smidt reports

B

inclean SA, founded by Neil Yates and his wife, Sonja, was established after the couple identified a need for self-driven, responsible and ethical waste management. Neil, as a managing director, ensures that day-to-day contracts are dealt with; while Sonja ensures that the financial aspects of the business operate efficiently.

The company strives to reduce not only its carbon footprint, but that of its clients, too, ensuring that its waste management solutions make a positive impact on the environment. As with any business that makes use of trucking and transportation, telematics plays a crucial role in its daily operations.

14 Future Trucking & Logistics / November 2016

“In discussion with Justin Manson, Business Development Manager at TomTom Telematics, we explained our specific requirements for a telematics system. We were sceptical about whether we would find one that suited our needs,” says Neil.

close monitoring of trips, aids in eliminating unnecessary deviations and saves on running costs.

“The benefits of using a system such as the TomTom PRO series are plentiful. Efficiencies and savings that are generated add to the bottom line of any business,” comments Justin Manson, business development manager for TomTom Southern Africa.

He adds: “The device and open platform enables users to customise their workflows, therefore improving service levels, increasing efficiency and speeding up the invoicing process by receiving information from the road in real time.”

‘Benefits of using a system such as the TomTom PRO series are plentiful. Efficiencies and savings that are generated add to the bottom line of any businesses. ‘ Justin Manson: Business Development Manager TomTom Southern Africa

“Justin assured us that with TomTom’s telematics solutions, all our requirements would be taken care of. Based on Justin’s reassurances – and the obvious benefits associated with saving time and increasing efficiency – we decided to give it a go.”

Binclean SA currently makes use of TomTom’s Link 510 devices, and is in the process of working together with the TomTom team to develop the appropriate software smart device technologies that will allow the company to eliminate paperwork and go fully electronic on TomTom’s latest PRO 8 devices.

“This process is almost ready for testing, and we are excited to be going paper-free, reducing our carbon footprint even further,” explains Neil.

He reveals that after installing the TomTom’s system in the Binclean SA operation, the company saw about a 20% increase in production, a reduction in its overtime bill and a reduction in fuel spend of about 15%.

Manson says courier services, transport and logistics providers will benefit greatly by adopting TomTom’s PRO series devices. “By automating delivery processes, drivers on the move are able to receive pick-up and delivery addresses, scan parcels using barcode applications and allow customers to confirm delivery with digital signatures.”

getting lost, as the TomTom navigation service took the vehicles straight to the correct addresses.

“This was a huge blessing as we add new addresses to our routes almost every day. Having direct guidance to each destination saves us time and increases our efficiency and productivity, as well as reducing our carbon footprint by ensuring that our vehicles spend less time on the road.”

In addition to the decrease in overtime worked, the system has helped to optimise Binclean SA’s logistics planning processes. “Thanks to our improved production efficiency we discovered that we had one more truck in the fleet than we actually needed. That might not sound like much but, with one less vehicle driving around; we were still able to do more work in a day.

“I am confident that as we start using all of the features available in TomTom Telematics solutions, we will see an even greater improvement in our productivity and even further cost savings,” says Neil.

“We also found that we no longer wasted time searching for addresses in map books, and drivers were no longer

November 2016 / Future Trucking & Logistics

15

TELEMATICS >>

Get the full picture i

CAM Video Telematics has enhanced its revolutionary iCAM 852, a four-camera vehicle video system, by allowing fleet owners to stream live video from a moving vehicle via a cellular signal. The enhancement provides various viewing options for customers, including historical footage, event-based footage and live streaming.

The feature makes the iCAM 852 a unique, locally produced system. The manufacturing process includes full back-end infrastructure and software design and development.

The iCAM 852 is described as a powerful, video streaming and fleet management tool that has been designed to enhance road safety by offering driving analysis through video technology. The system has been designed from the ground up, with scalability in mind in order to support any sized fleet.

accelerometer are tracked and uploaded to a secure server for investigation and viewing. Other triggers could include cabin doors and CANBus battery disconnection.

Wels says the iCAM 852 has been designed to offer peace of mind and provides factual evidence for insurance claims. “It has real-time, live capability on 3G streaming, the GPS accuracy and G-force measurement providing highly reliable data such as impact speed if the vehicle is involved in an accident.”

Fleet owners can choose to receive immediate email alerts if exceptions or triggers are fired, and are able to communicate directly with a vehicle’s driver via an auto answer microphone and speaker system. The innovative solution is available as an all-in-one option.

“Also included is detailed reporting, a huge benefit for fleet owners, drivers, customers and insurance partners,” he adds.

The iCAM 852 offers the following: • A one-stop solution including cameras, tracking, recovery and event management; • One to four cameras – infrared and weatherproof – that can be placed anywhere in the vehicle; • Live streaming in real-time; • Full event management (customised events); • Immediate email alerts upon exceptions and triggers; • Two-way microphone and speaker system to communication with a vehicle’s driver (dial-in via server); • 3G + WiFi data transmission and video upload; • 24/7 continuous recording of data and video on unit (128GB SSD – scalable to 1TB); • Full integrated tracking system with trip playbacks, reports, areas covered etc; • Optional recovery services; • Web-based interface – login from anywhere (password secured); • Improve driver behaviour and fleet management ; • Peace of mind and provides factual evidence.

Video recording of all events or triggered incidents such as speeding, no-go zones, panic button, tampering and

For more information, contact iCAM on 08611 58527 or visit www.icamvideo.co.za.

iCAM Video Telematics managing director Gary Wels says the iCAM 852 will not only ensure reduced time to settle insurance claims, but fleet owners can also increase driver productivity, reduce fuel theft and increase load frequency with reduced turnaround times.

Fleet owners can easily manage vehicles and administer the entire system over the air via a web-based secure login, accessible from any computer device with a data connection.

Wels says the solution includes video embedded with mapping location, speed, date, time, and back-end systems. “Services include driver behaviour monitoring for risk reduction, goods monitoring for theft prevention and full fleet video telematics for asset monitoring and event management.

16 Future Trucking & Logistics / November 2016

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TELEMATICS >>

T

he average large fleet’s fuel costs account for approximately 40% of total vehicle operating costs. A common reality in the South African environment is the increase in fuel theft.

If businesses wish to remain profitable and competitive, it is imperative that they put measures in place to protect their vehicle’s fuel tanks in order to stop incidents of fuel theft.

Fleet operators can lose as much as 10 litres of fuel per truck per day due to siphoning and skimming, which could easily amount to over R30 000 per vehicle annually. Virtually every fleet loses fuel via skimming and third party theft. Some fleet operators may be unaware of the practice of “internal driver skimming,” which can amount to 99% of all fuel theft.

Through the practice of skimming, thousands of rands’ worth of fuel can be stolen without the fleet operator’s knowledge. Such small amounts, over a long period, will not show up in fuel consumption variances and are, therefore, virtually impossible to pinpoint.

Common signs that skimming is occurring can be identified by the fleet operator in answering these questions:

18 Future Trucking & Logistics / November 2016

• Do you have depots or vehicles showing any variances in fuel efficiency figures (distance travelled and the amount of fuel consumed by the vehicles?)

• Do you monitor fuel figures and, if so, how and what variances can be detected?

• How many fuel bowsers and/or fuel trailers are there on-site?

• Are you aware of drivers trying to brim or overfill the tank?

• Are you confident that all fuel entering the vehicle’s tank is being used on the road?

Fleet owners should invest in effective fuel security solutions designed to protect fuel and, therefore, profits. MiX Telematics Africa has extended its fleet management solutions by providing MiX TankSafe fuel security and safety solutions to fleet operators in South Africa and across Africa. These devices are globally recognised as the world’s most effective devices to prevent fuel theft.

MiX TankSafe fuel security and safety devices have been proven worldwide to achieve fuel savings of as much as 25% of the total fuel cost. Therefore, return on investment after fitting one of these devices is achieved within four to six weeks.

Fitment to the tank takes only a few minutes and does not affect the flow rate of fuel into the tank.

The devices are 100% aluminium to prevent corrosion and damage and carry a three-year guarantee.

A comprehensive range is available, enabling fitment to 100+ different fuel tanks, including all global truck models, plant and construction equipment, refrigerated trailers, buses, coaches and vans.

• The MiX TankSafe ‘Impregnable’ fuel security and safety device is a bulletproof solution and the only device in the world that can prevent fuel siphoning, skimming and spillage. Its unique non-return float valve allows fuel to flow into the tank during filling and then locks the tank once filling is complete. In this way, no fuel can be siphoned, not even the top few centimetres.

The unique float valve also prevents spillage, which alleviates health, safety and environmental concerns.

The valve also makes it impossible to overfill the tank, thereby preventing wastage.

• The MiX TankSafe ‘Standard’ anti-siphon device is independently proven to be the world’s most effective device at preventing third-party fuel theft.

It offers 75% more protection than the nearest competing basic anti-siphon device.

Its short neck and high, solid dome base prevent siphoning of fuel. It also restricts the amount of fuel that can be skimmed from inside the anti-siphon chamber. The two-inch thick, solid aluminium, robust dome base leaves only a minimal amount of fuel exposed. It does not prevent the removal of small amounts to the depth of the anti-siphon device (skimming).

MiX TankSafe fuel security and safety devices are a strong visible deterrent to third-party fuel thieves who

predominantly target truck stops or depots. Thieves would rather siphon fuel from a tank with no device fitted than encounter the more difficult scenario of siphoning fuel from a tank with a fuel security device fitted. It gives peace of mind that every drop of fuel entering the tank is used on the road for business purposes.

In addition to fuel security and safety devices, having a MiX Fleet Manager telematics solution in place will further reduce fuel consumption with fuel cost savings of up to 15% achieved. The combination of a premium telematics solution that provides actual fuel usage data and a reputable fuel security system that prevents fuel theft, makes the driver fully responsible and accountable for the fuel in the vehicle’s tank when the truck is in his or her custody.

MiX Fleet Manager is an end-to-end solution designed to give fleet operators the tools they need to sustain a high-performing operation. Its range of reporting and analytics tools allow fleet information to be scrutinised in detail, based on user-defined selections – fuel consumption being one of them.

Improve driver behaviour, save fuel, boost profits Driver behaviour – speeding, over-revving, harsh braking, harsh acceleration and excessive idling – is directly linked to fuel consumption. Vehicles that are driven well perform more efficiently and require less maintenance.

With MiX Fleet Manager, you can capture and compare the driving style and fuel efficiency of your drivers. Used alongside an appropriate incentive scheme and driver training, you can use this information to achieve dramatic improvements in fuel efficiency.

Reduce carbon emissions By reducing fuel consumption, you are also reducing carbon emissions. This is particularly important for the road transport industry, which alone is responsible for 18% of global CO2 emissions. A telematics solution enables fleet operators to take responsibility for their carbon footprint.

• To find out more about the fuel security and safety devices, as well as how improved driver behaviour can help your business achieve significant fuel savings, please email fleetsa@mixtelematics.com or go to http://explore.mixtelematics.com/za/fuel-saving.

November 2016 / Future Trucking & Logistics

19

TELEMATICS >>

Truck hijackings: Preparedness is key

I

n recent years, the organised crime of truck hijackings has seen a worrisome increase.

Disturbing evolution in the modus operandi of truck hijackers has been detected, with syndicates using signal jammers, diversion tactics and even planted employees to get to the cargo.

Drivers often aren’t trained to handle a hijacking situation – of which criminals are well aware.

According to Hein Jordt, MD of Ctrack Fleet Management Solutions, driver training is essential to combat the scourge of truck hijackings across the country. “Drivers need to be alerted to the risks they face, how they must act when they fall victim to a hijacking, and what they can do to stay alive. They need to know where the biggest hijacking hotspots are and how to detect a potential hijacking scenario,” he says.

The modus operandi of truck hijackers While the modus operandi in hijackings varies, hijackers still use tried and tested methods. For instance, they still take advantage of truck drivers who stop to procure prostitutes on highways. Signal jamming and illegal use of a blue light to pull over trucks are also still popular methods of hijacking.

The importance of educating your drivers Proper education can help to prepare drivers for hijacking situations. The Arrive Alive website lists the following points of which drivers should be aware: 1. Consider every unscheduled stop a possible assault, regardless of whether it is a police road block, collision, or a broken vehicle.

2. Keep all doors locked – the passenger door is the most common access point for hijackers.

3. Do not pick up hitchhikers – not even women.

4. Stay in touch with your control room. If you are going to stop, let the controller know how long, where and what other people or vehicles are present at the location.

5. When you are hijacked, do not resist. Very few

20 Future Trucking & Logistics / November 2016

hijackings these days result in serious injury or fatalities unless drivers try to fend off the criminals.

Warn your drivers to be extra vigilant when operating in these areas: • The N3 Durban highway to Johannesburg, especially at the petrol stations between Villiers and Johannesburg.

• The R59 Vereeniging to Johannesburg, especially close to the Engen Blockhouse 1-Stop.

• Off-ramps on the N12 Witbank highway.

• The R21/R25 towards Bronkhorstspruit, especially around Bapsfontein in the early morning.

• The N3 highway near De Hoek Plaza.

Using jamming detection against hijackings As signal jamming has the ability to prevent a telematics unit from broadcasting its position to the service provider, it is being increasingly used by hijackers. “They use a range of jamming systems to block tracking devices from communicating via the cellular networks or via satellite. Once jammed, they typically hijack the vehicle or work with the driver to move it to a location where they offload its cargo,” says Jordt.

Ctrack offers a combined fleet management and jamming detection solution which keeps vehicles always visible in the presence of jamming conditions. “We are able to offer our customers the option of installing a non-GSM jamming detection module as part of their fleet management system.”

With the fleet management component, operators are able to monitor driver behaviour such as harsh acceleration and speeding. Significant fuel and maintenance costs will also be saved through monitoring factors such as engine performance and fuel consumption.

GET THE FULL PICTURE. Protect, Monitor and Manage your fleet.

The right way.

Video Footage Tracking

24/7 Recording, Live Streaming plus events & incidents

Customer viewing Transmitting 3G Monitoring Bureau

www.icamvideo.co.za 086 115 8527 admin@icamvideo.co.za

TELEMATICS >>

Directory of telematics and tracking providers Provider

Ctrack (Pty) Ltd

TomTom Telematics

Mix Telematics

Pointer SA

Globaltrack

iCAM Video Telematics

Tracker Connect

GPS Tracking Solutions

Tracetec

Number of offices

55+ globally

30 globally

11

7

4

3

21

1

1

Headquarters

South Africa

Netherlands

South Africa

South Africa

South Africa

South Africa

South Africa

South Africa

South Africa

Number of clients

70 000 global subscriptions from 164 000 subscribed fleet vehicles and 206 000 non-fleet vehicles

Services offered

Unique offerings

Usage-based Insurance (UBI), Stolen Vehicle Response (SVR),

Pinpoint location via GSM/GPS technology, fast recovery (average national recovery time: 30min), high recovery rates in excess of 90% (measured on true incidents), automated daily health checks on units, 36 months warranty.

SMB Fleet, Supply Chain & Logistics, FML & Car Leasing, Mining & Construction, Councils, OEM’s & Dealerships, Public Transport, Car Sharing, Airports.

45 000 customers with 670 000 vehicles

Award-winning WEBFLEET fleet management solution, providing real-time information on vehicle location, driver behaviour and fuel economy, with communication directly with the driver.

Job dispatching, workflow management, driver communication, fuel monitoring, active driver feedback and coaching through Optidrive 360.

578 000 subscribers in 120 countries

Fleet and mobile asset management solutions including telematics, tracking and recovery; fleet and fuel management plus related services; fuel security and safety solutions.

MiX Fleet Manager telematics software and mobile application; MiX TankSafe fuel security solutions.

Fleet telematics and mobile resource management. Fuel management. Driver behaviour management.

Driver feedback display (in-cab live coaching systems that speak directly to drivers, guiding them to a better driving style).

Tailor made solutions to meet clients’ needs.

Cross-border fleet management, local fleet management, fuel monitoring/ management.

Webtrack web-based fleet management tool, dual transmission tracking system, fuel monitoring, driver behaviour and maintenance schedule.

Vehicle video solutions including monitoring and tracking.

Four-camera video system with live streaming, historical and event/incident based footage.

Stolen vehicle recovery, basic tracking and monitoring as well as advanced fleet management solutions (customisable to suit the fleet owner’s requirements.)

Tracker navigation device, TrackerCAM.

Biometrics, excessive idling, geo-fencing, mobile tracker, realtime reporting, speed capping.

Proactive fleet reporting, route replays and reviews, cost reduction, roadside assistance, driver’s licence and vehicle licence management, Garmin interfacing, unlicensed fleet usage prevention, industryspecific innovative solutions, SARScompliant log books.

Tracking, stolen vehicle recovery, fleet management.

RF technology, accident scene assist.

2,5-million vehicles across 80 countries

3 500 vehicles globally

N/A

N/A

N/A

40 000+

22 Future Trucking & Logistics / November 2016

Contact

012 450 2222 info@ctrack.co.za www.ctrack.com

0861 866 866 sales-za.telematics@tomtom.com https://telematics.tomtom.com/en_za/ webfleet/

011 654 800 fleetsa@mixtelematics.com www.mixtelematics.co.za

0861 505 500 sales@pointersa.com www.pointersa.com

011 262 6545 info@globaltrack.com www.globaltrack.com 0861 158 527 info@icamvideo.co.za www.icamvideo.co.za

0860 60 50 40 info@tracker.co.za www.tracker.co.za

011 458 7555 gpssales@eqstrafleet.co.za www.gpsts.co.za

011 793 5341 info@tracetec.net www.tracetec.net

With the high demands of fleets within the trucking industry, it has become clear that one should always be a step ahead of the rest.

To contribute, Michelin has taken the opportunity to create a modern day business solution for truck tyre dealers in South Africa. If your goal is to enable your business with the best products and services that the industry has to offer, then the opportunity is finally here to take part in the movement of the Michelin Truck Service Centre (MTSC).

The experience when visiting an MTSC dealership is a step above the rest. You’ll be met by highly skilled staff who will ensure that your vehicle is properly taken care of and that all work needed will be attended to promptly and to the highest standards. All MTSC shops are fitted with top quality equipment from truck tyre fitting machines to wheel alignment systems. These shops offer a range of value added services allowing you the customer to get the most out of the time your vehicle is off the road.

By inflating your tyres with Nitrogen at time of fitment, you will find that you improve overall tyre pressure conditions as Nitrogen inflated tyres run at optimal pressure for longer.

The benefits of correct tyre inflation is invaluable and can extend overall tyre life overall. Considering this

service as well as the repairing of tyres, it makes an MTSC centre a one stop shop for both large and small fleets. Another value added service is the retreading of quality Michelin casings. With the 4 stages of the tyre life cycle (Stage 1 - New, Stage 2 Regrooving, Stage 3 – First Retread and Stage 4 - Second Retread) a Michelin casing has the potential of achieving multiple retreads. Recamic is Michelin’s pre-cured retreading rubber which offers optimal performance and an improved cost per kilometre.

Another value added service provided by this world class service centre is the rotation your tyres.

It is critical to remember that they should be rotated after every service interval. Tyre rotation ensures even wear which extends the lifespan and improves performance of the tyre.

We also use the best tyre change equipment to strip, fit and balance the tyres on your fleet. MTSC centres have gone one step further by offering every engine a chance to breathe properly. All technicians can check your air and oil filters and replace them if necessary.

Another added advantage is that you can visit your nearest MTSC dealer to check and replace batteries, as MTSC centres stock only the best quality batteries.

With all our products and services on offer, it is also key to know

that as part of the MTSC offering, you get the added benefit of fleet surveys. MTSC centres offer a full range of fleet services and inspections to the benefit of the end user. MTSC centres uses top of the range diagnostics to detect engine problems before they occur. Once the problem has been detected, we offer a range of solutions to help prevent damage and keep your vehicles on the road. Becoming part of the MTSC family adds to your business and offers you a chance to focus on the important part of your business, while we take care of rest.

SERVICES, A Michelin Truck Service Centre (MTSC) is a premium truck and bus service centre operating under the Michelin brand.

Offering high quality tyres, expert product knowledge, and fast service, MTSC provides truck and bus owners with a complete range of professional solutions.

SOFT MECHANICS FILTERS

SOFT MECHANICS BATTERIES FILTERS

SOFT MECHANICS TYRE ROTATION FILTERS

SOFT MECHANICS RETREADING TYRES FILTERS

OIL CHANGES & FILTERS

FILTERS FILTERS

LUBRICANTS

OIL CHANGES FLEET SURVEYS & FILTERS

FILTERS& RIMS WHEEL FILTERS

LUBRICANTS

OIL CHANGES NITROGEN (N2) & FILTERS LUBRICANTS

OIL CHANGES FITTING REMOVING & & FILTERS LUBRICANTSTYRES BALANCING

FILTERS ALIGNMENT FILTERS

FILTERS TYRE & TYRE FILTERS REPAIRS

AND MUCH MORE

NUWE MODELLE >>

Toyota verskerp Avanza-veiligheid D

ie Toyota Avanza het al ver gevorder sedert sy aanvanklike bekendstelling as gemaklike en bekostigbare veeldoelvoertuig (MPV) wat mense van punt na punt geneem het. Die Avanza het met die jare en getrou aan sy naam (Avanza kom van die Italiaanse woord “avanzata”, wat vordering beteken) in ’n meer gekundstelde veeldoeler met talle passasiersmotoragtige eienskappe ontwikkel.

Toyota Suid-Afrika Motors (TSAM) stel die toevoeging van voertuigstabiliteitsbeheer (VSC), wat ’n rembeheerstelsel en kloubeheer insluit, as standaardveiligheidstoerusting in al die Avanza-modelle met trots bekend. Sluitwerende remme (ABS) is ook regdeur die reeks deel van die standaard-toerusting.

Die jongste veiligheidstoevoeging volg presies ’n jaar nadat elektroniese remkragverdeling (EBD), driepunt-rukstopgordel in die middel agter, lugsakke vir die bestuurder en voorste passasier, ISOFIXmonteerpunte en ’n kopstut vir die middelsitplek in die tweede ry sitplekke bygevoeg is.

“Die huidige geslag Avanza is sedert sy bekendstelling in 2012 voortdurend opgekikker met ’n verskeidenheid verbeterings in styl en vermoë.

En terwyl sy binneruim aanhoudend verbeter is, is sy buitevoorkoms nie afgeskeep nie. Die Avanza is gewis aansienlik meer verfyn, maar dit is steeds die

veelsydige en veeldoelige MPV waarop ons klante ’n dekade gelede verlief geraak het,” sê Kerry Roodt, hoofbestuurder van bemarkingskommunikasie by Toyota Suid-Afrika Motors.

Die binneruim van die huidige geslag Avanza voel aansienlik meer soos dié van ’n passasiersmotor teenoor sy voorganger. Dit kan toegeskryf word aan ’n laer instrumentepaneel wat die bestuurder se sig verbeter het. Die motor het ook ’n middelgemonteerde beheerpaneel bygekry. Die insittendes se persoonlike ruimte is ook aangespreek en al drie rye sitplekke bied nou oorgenoeg been- en knieruimte. Die bykomende ruimte is bewerkstellig deur die vorm en posisie van die sitplekrugleunings en deurbeslag te verander.

Almal wat al die binneruim van die huidige geslag ervaar het, sou gesien het dat die bestuurder ’n hersiene instrumentehuisie het wat treffende oranjekleurige insette het, sowel as ’n silwer buiterand en wit nagbeligting vir beter sigbaarheid en gebruikersvriendelikheid. Al die modelle het ook ’n eko-aanwyser om die bestuurder terugvoer oor brandstofekonomie te gee en wat ’n bydrae tot selfs nog beter brandstofekonomie lewer.

Die Avanza het ten spyte van hierdie verbeterings sy status as ’n puik waarde-vir-geld-produk behou.

Hoewel verkope in die plaaslike veeldoelsegment

Speaking at the launch of the model at the recent Festival of Motoring at Kyalami, Vincent Cobee, Global Head of Datsun, said though the panel van fitted the workhorse category, its car-like styling made it equally attractive as an after-hours leisure vehicle.

Datsun loads up S

ince its launch two years ago Datsun’s Go has become a popular choice in South Africa’s entrylevel passenger car market – and now the brand has turned its attention to a similar segment in the light commercial vehicle sector.

The latest derivative in the nameplate’s line-up is the Go+ Panel Van, which is aimed at entrepreneurs who need an affordably priced delivery vehicle that offers practicality, economy and which reflects a youthful, zesty approach to business.

26 Future Trucking & Logistics / November 2016

“Since we re-introduced the Datsun brand into South Africa in late 2014, we have stayed true to our commitment to bring reliable, attractively priced models to market to primarily meet the needs of motorists looking for value in difficult economic times.

“The introduction of the Datsun Go+ Panel Van is an indication that we have extended our brand offerings to serve the needs of the wider South African market.

Alongside the derivative, we are also launching the Datsun Go+, a versatile seven-seat multi-purpose vehicle (MPV).”

According to Cobee, the design of the panel van – together with its 542kg payload – makes it an attractive proposition for business owners. Loading the vehicle

die laaste paar jaar aansienlik afgeneem het, het die Avanza se gewildheid nie bes gegee nie. Trouens, sy maandelikse verkope staan deesdae op ’n merkwaardige 400 eenhede. Klante is baie bewus van Toyota se tradisionele sterk punte op die gebied van QDR (gehalte, duursaamheid en betroubaarheid) wanneer dit by die Avanza kom.

Die Avanza-reeks bied klante drie modelgraderings om op grond van hul spesifieke behoefte van te kies.

Die wegspringpunt van die reeks met ’n stewige waarde-fokus is die S-model met elektries beheerde vensters, afstand beheerde sentrale sluiting, kragstuur, middelkonsole, onderbroke werking vir die ruitveërs en ’n diefwerende stelsel as deel van sy standaard-toerusting.

Die SX-model bied ’n tikkie bykomende gerief en styl met kleurgepaste deurspieëlhulsels met elektriese verstelling, ’n verfrissende lugversorgingstelsel en smukspieëltjie vir die voorste passasier. Die vlagskip van die Avanza-reeks is die TX met sportiewe vyftiensduimallooisiewiele met knipmesspeke en chroombehandeling vir sy voorste “wenkbrou”. ’n Daklugskort aan die agterkant voeg ’n tikkie styl by die motor se sy-aansig.

Ingeboude vermaak vir die gesin op die lang pad sluit in vier luidsprekers vir die klankstelsel met ’n USB-sok vir bykomende gerief. ’n Vertoonskerm gee die bestuurder terugvoer oor verskeie elemente. Laastens is die Paneelwa van 1,3ℓ steeds deel van die reeks, en bied die perfekte nutsvoertuig met puik beweegbaarheid, brandstofekonomie en ’n gulsige vragruim.

is said to be easy, with access via wide opening rear doors as well as through a high opening hatch. The load bay accommodates nearly 3,5 cubic metres of cargo and is separated from the cockpit by a solid mesh divider, making it simple for the driver to visually check loads.

According to the recent Kinsey Report, Datsun’s Go offers the best value-for-money for overall parts in the city/entry level car category, with the most attractive aspect of the Go+ Panel Van being its overall low cost of ownership.

Powered by a 1,2-litre petrol engine that produces 50kW at the 4 000 revs/min mark, the vehicle is said to achieve fuel consumption figures of 5,2 litres/100km in the combined cycle. Safety features extend to a driver’s side airbag, while other attributes include electrically powered front windows and remote door entry.

“The distinctive Datsun styling with its characteristic high shoulder is a feature that helps to make the

PRYSE Avanza 1.3 S 5-gang-handrat:

R219 100

Avanza 1.5 SX 5-gang-handrat:

R243 100

Avanza 1.3 SX 5-gang-handrat: Avanza 1.5 SX viergang-outomaties: Avanza 1.5 TX 5-gang-handrat:

Avanza 1.3 S Paneelwa 5-gang-handrat:

R235 900 R261 600 R277 100 R224 400

new panel van attractive to business owners who may wish to add a vehicle wrap and signage, creating a mobile advertising platform for their companies,” Des Fenner, General Manager of Datsun South Africa, said at the launch.

Aware of financial constraints faced by many small to medium business owners, he said Datsun had priced the Go+ Panel Van at R149 900, making it one of the most affordable panel vans on the market.

“Complementing this is legendary Datsun reliability, fuel efficiency and, most appealing, low maintenance costs. These integral parts of our offering provide fleet and individual owners with an unbeatable package that suits any company’s budget,” Fenner maintained.

“After all, business owners want to grow their enterprises while keeping their operating costs down. This means having access to vehicles that can grow with their businesses. The ability of the Datsun Go+ Panel Van to carry loads of up to 542kg offers this flexibility.”

November 2016 / Future Trucking & Logistics

27

THOUGHT LEADER >>

A SOLUTION for economic growth?

Hermann Erdmann, CEO of the Recycling and Economic Development Initiative of South Africa (REDISA), discusses the importance of circular economies in the entrepreneurship model

A

ccording to the Global Entrepreneurship Monitor (GEM) 2015-2016 report, South Africa has been rated as one of the worst-performing African country in terms of entrepreneurship. The report shows that 73% of adults in the country see entrepreneurship as a good career choice and about 45% of the workingage population feel they have the ability to start a business – yet only 9,2% become entrepreneurs.

Entrepreneurship should be seen as a lifeline to unlock growth potential in South Africa while boosting the economy. Entrepreneurs create and bring to life new technologies, products and services, building new markets and jobs along the way. And, like any economy aiming to move ahead, South Africa needs lots of them.

While the country continues to be seen as a hub for economic growth and empowerment, critical challenges remain – in particular the need to create a significant number of jobs for the growing population, as well as developing home-grown business leaders able to access global markets and drive growth in a sustainable and inclusive manner.

Transforming ideas into economic opportunities is the crux of entrepreneurship and, at REDISA, we specifically recognise possibilities which lie in circular economies, providing opportunities for anyone who is willing to look at waste not as waste, but as an opening.

Current levels of production and consumption are no longer sustainable. It is anticipated that by 2030, the world’s population could reach nine billion, with an additional three billion new middle-class consumers over and above today’s 1,8 billion.

28 Future Trucking & Logistics / November 2016

Expanding supply of consumer goods and services to meet future demand presents a great challenge – but it is one that a circular economy model will be capable of meeting, particularly if it is implemented within every country, region and community.

The World Economic Forum estimates the circular economy could be worth $1-trillion worldwide by 2025, meaning that doing more with less will bring wealth, jobs, less landfill, resource depletion and environmental damage.

Currently, there are only a few countries which are experimenting with more circular thinking, including the United Kingdom, the Netherlands, France, China, Japan and South Africa. The promise of circular economy initiatives is that they provide brand-new business needs which simultaneously address resource and environmental challenges, generating economic activity to fund those needs.

Entrepreneurship is acknowledged as one of the drivers of sustainable economic growth because entrepreneurs create new businesses, drive and shape innovation, speed up structural change in the economy, and introduce new competition – thereby contributing to productivity.

The circular economy focuses on creating and promoting new business opportunities that entail entrepreneurship and eco-innovation, with the aim of waste being fed back into the production process as raw material.

I believe that entrepreneurs will be key players responsible for leading the transition to a circular economy business model and closing the loop on dwindling resources. Essentially this is what we need to be focusing on: pairing both entrepreneurial spirit and concerted effort to find solutions to the many challenges and problems that we face as a country and a continent.

>> INSURANCE

Optimising operations and mitigating risk Advanced vehicle tracking gives fleet owners access to a great deal more support than vehicle recovery in the case of theft – it also enables better risk management, lower operational costs and improved HR management, says Morné Stoltz, Head of Business Insurance at MiWay

R

unning a heavy commercial vehicle fleet is a costly – and risky – business. Not only do fleet owners face potential truck hijackings and road accidents, they also risk incurring vehicle breakdowns or the loss of goods in transit – along with fuel – through theft or negligence. And risks increase when driver wellness has been neglected, with fatigued or unwell drivers taking responsibility for valuable payloads.

Fortunately, a broad range of advanced tracking solutions have been introduced to the commercial vehicle market to help mitigate risk, optimise operations and even improve driver wellness.

As a benefit of MiWay’s Heavy Commercial Vehicle (HCV) insurance solutions, the company’s Business Insurance gives clients free basic tracking devices and preferential rates on optional advanced tracking systems.

With advanced systems, the fleet owner has the ability to track more than just where individual trucks are – using biometric tags they can also identify individual drivers, allowing for performance monitoring and HR time logging. With impact alert features embedded in the advanced tracking device, the fleet owner is also able to monitor which drivers are responsible for minor accidental damage.

These systems, along with live stream in-cabin cameras, support risk management and compliance, allowing the fleet owner to determine levels of driver fatigue and whether they are complying with company rules – such as not picking up unauthorised passengers along the route.

Fleet owners can also opt to improve tracking of cargo by placing small mobile tracking units among the goods in transit; along with mobile electronic locks that will unlock only when the cargo arrives at its specified destination.

To improve cost control and eliminate fuel pilfering, new smart fuel management systems allow fleet owners to determine how much fuel is in the tank at any given time, and receive an alert when the fuel cap is opened. The system aims to reduce losses and helps the transport company optimise route planning and fuel stops.

Advanced vehicle tracking systems also offer re-routing capabilities so that, if the planned path is affected by traffic, bad weather or unrest, the fleet owner can direct the vehicle to a better route. This too, optimises efficiency and helps to mitigate risk.

As a risk mitigation partner for business, MiWay Business Insurance is enthusiastic about the range of benefits now available to fleet owners through GPS-enabled Internet of Things (IoT) and machine to machine (M2M) tracking and management devices, which allow transport companies to significantly improve their operational cost control, asset management and staff wellness, in addition to helping reduce the risks commonly encountered within the transport sector.

Business owners looking for a fleet management solution can find benefits in the collaboration between insurers and vehicle tracking companies. Fleet owners are encouraged to ask about preferential rates on advanced tracking systems.

For more information on commercial vehicle insurance visit www.miway.co.za.

MiWay is an Authorised Financial Services Provider (Licence No: 33970)

November 2016 / Future Trucking & Logistics

29

FINANCE >>

A shift towards leasing?

A

mid consistently gloomy new-vehicle sales figures for 2016, a small yet startling statistic seems to be bucking the trend. Over the first six months of this year, Standard Bank Fleet Management recorded a 5% increase in new customers who prefer to lease their vehicles instead of buying them, which equates to a 20% increase in deals compared with figures for a similar period last year.

According to Dr David Molapo, Head of Fleet Management at Standard Bank, consumers in South Africa have generally been attached to the idea of owning their vehicles. The trend is contrary to that in many developed countries, where economic arguments in favour of vehicle leasing hold sway for the majority of motorists.

Molapo says it is difficult to gauge whether the remarkable increase in leasing contracts heralds a change of heart – but it is an encouraging sign. “It is most likely that leasing will eventually become dominant here because it makes economic sense.

The question is how fast will it happen?”

Many factors will influence the speed at which South Africans adopt leasing, including the availability of options, how well they are marketed, as well as the strength of the cultural preference for ownership. It is likely that the move towards leasing will happen faster among South Africa’s larger corporate fleets, which are generally more plugged into international best practice, compared with smaller fleets or private consumers.

One possible driver in favour of leasing is an economic downturn of the sort currently being experienced. GDP growth is stagnant, business confidence seems to be low, and new vehicle prices continue to increase even as sales numbers decrease. The average passenger vehicle price for the first half of 2015 was R300 000. During the same period this year, it was R360 000.

Under such conditions, it is not surprising that fleet managers take a serious look at alternatives to the

30 Future Trucking & Logistics / November 2016

traditional ownership model, says Molapo.

First, leasing requires no upfront deposit, preserving valuable cashflow for the business.

Second, a fullmaintenance leasing contract bundles all the costs of owning a vehicle in one, offering a predictable monthly payment that provides much-needed stability in uncertain times.

Much of the resistance to leasing probably stems from the fact that the bundled monthly payment is higher than a monthly instalment on a traditional vehicle loan, mainly because all the costs are included and smoothed over the period of the use of the vehicle, Molapo maintains.

However he adds that tough economic times are likely to focus the minds of fleet managers on the real costs of vehicle ownership – and boost the acceptability of leasing as an alternative.

Another overlooked advantage of leasing is that the risk of a weak market for second-hand vehicles falls on the financier when the time comes to replace a vehicle, while fleets that own their vehicles carry the risk that their tradeins may fetch weak prices, making replacements more expensive.

As for the ability to “sweat the assets” – holding on to vehicles beyond their normal replacement dates in order to postpone expenditure – leasing provides similar flexibility to that of ownership. The extension of leases, for example, from 36 months to 60 months is routinely done, especially in a tough economic climate.

Standard Bank Fleet Management has seen a substantial increase in the extension of leases as fleet managers “sweat their assets” and the current low levels of newvehicle sales can be ascribed to the same impulse.

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Hardworking MAN A

s an authorised fuel distributor for Shell, Sebokeng Fuels prides itself in operating a well-maintained fleet – and one of the vehicles in its line-up is a 1992 model MAN 26.292 that has covered more than a million kilometres.

Neville Myburgh, depot manager at North West Lubricants, has fond memories of Bad Dog – initially the first (and only) truck in his care. “It’s given great service,” he says. “We’re all very attached to it.”

Fondly nicknamed Bad Dog, the truck is driven by Richard Amon and is based at a depot operated

by North West Lubricants in Lichtenberg, from where it is used to transport fuel throughout the province.

“The vehicle runs hard trips only,” says Lauren Pelliccia, head of operations at Sebokeng Fuels. “The Lichtenberg depot’s customer base consists mainly of farmers, so Bad Dog travels plenty of farm roads on a daily basis. However, it has been very well cared for and has hardly any scars to show for its hard life.”

Presently, the truck’s odometer registers 1 006 067km, with Pelliccia maintaining that, with continued regular maintenance and servicing, the vehicle still has a few years and many thousands of kilometres left to travel.

Bringing healthcare to Africa A

s a leading logistics provider for the life sciences and healthcare industry, DHL recently held its sixth annual Regional Life Sciences & Healthcare conference, focusing on the delivery of healthcare to Africa.

According to Deloitte, healthcare across the continent shows positive growth, with spend forecast to increase by about three percent annually up to 2020. According to the company’s research, the top 15 countries in Africa currently spend over $-1 billion (about R13,85-billion) a year on health-related initiatives.

Thomas Ellmann, vice-president of DHL’s Life Sciences & Healthcare division, says temperature control, good distribution practice, adherence to trade and compliance regulations, as well as innovation are keys to success when it comes to the healthcare supply chain.

“We wanted to address the requirements of the life sciences and health care industry at the conference with leading companies and experts in the sector, and discuss how the industry can adopt the best

32 Future Trucking & Logistics / November 2016

supply chain strategies to capitalise on Africa’s growth potential,” he says.

Hennie Heymans, CEO of DHL Express Sub Saharan Africa (SSA) says the company has been in Africa for 38 years and has established itself as a market leader. “Africa is home to one of the fastest growing middle classes and access to healthcare products and services is critical.

“We are perfectly positioned to support healthcare supply chains in Africa – a market where we continue to see enormous potential and opportunity.”

According to Heymans, DHL’s operations in 16 countries in the Sub Saharan region have been equipped to handle temperature-controlled consignments, with an additional seven due to come on stream in 2017.

“We have also set up Express Logistics Centres or facilities in 21 countries across the region to handle shortterm stock holding and the distribution of medical device and diagnostics equipment, electronics and spare parts, with further investment envisioned in this area.”

LOGISTICS >>

Standing out from the rest What makes one logistics company stand out from another? Hilton Logistics believes it has the answer. Ryan de Smidt investigates

E

stablished in the year 2000 by LK Moodley, Alberton based Hilton Logistics has become one of South Africa’s foremost specialised transportation companies, focusing on providing logistics solutions to the mining industry.

The company’s fleet comprises 55 trucks which encompass brands such as Freightliner, Western Star, Mercedes-Benz, UD and Volvo. Unlike other fleets, though, the Hilton Logistics’ line-up tends to stand out on the road, since each truck bears individually customised paintwork that helps to differentiate it from contemporaries.

Operations manager Yuveshen Moodley says customers often request specific trucks for their transport needs, indicating that the appearance of the vehicles has helped to capture the imagination of the company’s client base.

While some of the trucks are ornately painted, the look of others is less flamboyant. However, all have one thing in common – they are maintained in pristine condition. “We strive to excel in the transport world by adhering to the high standards we set ourselves,” says Moodley.

“In our business, 90% of our work is with contract customers. Over 16 years, the company has grown from being a one-truck operation to what it is today, employing over 100 people. We pride ourselves on our attention to detail, of doing things properly, and

the look of our fleet is one aspect of that approach.”

Also, Moodley is proud of the fact that the company’s biggest-ever project – the removal and relocation of mining equipment from Brakpan in South Africa to Accra in Ghana – was accomplished in just one month. “It was a tight deadline,” he admits. “We had to move just about the complete mine. The job required a lot of specialised tools – crane trucks, low bed trailers and cargo aircraft.”

In the wake of the experience, the company has broadened its portfolio to include low-bed and crane services among its regular offerings. “Members of our staff are thoroughly trained regarding regulations relating to Personal Protective Equipment (PPE) and safety legislation and we are able to operate in any mining operation in South Africa,” he says.

As far as the transport fleet goes, all vehicles are equipped with tracking systems and cellular smartphones, allowing them to be monitored on a 24-hourly basis. Driver behaviour, fuel consumption and unnecessary time wastage are among the points examined and addressed, According to Moodley, flexibility, determination and dedicated customer focus is what has made Hilton Logistics the successful business that it is today.

“Looking forward, we aim to expand our service offerings in future. Our aim is to perform beyond customer expectations,” he says.

November 2016 / Future Trucking & Logistics

33

APPOINTMENTS >>

People moving up...

Recent appointments made within South Africa’s automotive sector...

Subaru Southern Africa

Mercedes-Benz

Nissan

Nicolette Lambrechts, vice-president of Mercedes-Benz Vans South Africa, has been appointed to a similar position at MercedesBenz Canada, effective from January 1 next year.

Hiroto Saikawa, vicechairman and chief competition officer at Nissan, has been appointed co-CEO of the company. He will share duties with current CEO and chairman, Carlos Ghosn.

SANRAL

Nissan

Mitsubishi Motors

Koos Smit has been appointed acting CEO of the South African National Road Agency Limited (SANRAL), following the retirement of Nazir Alli.

Jose Munoz, chairman of Nissan North America, has been appointed chief performance officer of the company’s global operations. He will do duty in both roles.

Carlos Ghosn has been nominated as CEO and chairman of Mitsubishi Motors following the company’s acquisition by Nissan. Ghosn will continue to serve as CEO and chairman of both Renault and Nissan.

Subaru Southern Africa has appointed Vuyi Mpofu as a brand safety ambassador. Mpofu hosts a number of road safety workshops through her Driving in Heels platform.

Lemförder enters SA market ZF-owned German brand Lemförder, an established supplier for steering and suspension parts, has entered the South African market with a broad portfolio of products for commercial vehicles as well as passenger cars

W

ith more than 13 000 steering and chassis components for passenger cars and commercial vehicles in its portfolio, the ZF-owned brand, Lemförder, recently entered the South African parts market.

Initially, the brand’s products are aimed at vehicles which originate from Europe, with introduction of a range of products for Asian vehicles to follow.

According to a statement issued by the company, steering and chassis components represent one of the most important links between the vehicle and the road. Control arms, stabilisers and rubber-to-metal components which dampen vibration and noise, ensure safety, comfort and road holding when driving.

“Only absolute precision in the design, manufacture and assembly of all components ensures that a passenger car, commercial vehicle or bus can be safely controlled at all times,” the statement says, emphasising that Lemförder products are manufactured to OE quality standards.

The brand also promises extensive technological expertise through its service portfolio that includes training, product development and support to enable workshops to easily identify and repair defective parts.

The list of the brand’s available products is included in the ZF Services electronic parts catalogue, WebCat, which can be accessed at www.zf.com.

34 Future Trucking & Logistics / November 2016

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