Guidelines for newbies 2018 | RMIT Vietnam

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_ GUIDELINES FOR

NEWBIES

Student Life’s Get Ready Program


_ CONTENTS 03

Message from the President

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Getting started

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Student support services

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RMIT Connect - One-stop-shop for all student enquiries

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RMIT Connect Early Advice, IT Services, Payment issues & Communications

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Student Academic Success

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Library, Careers & Industry Relations

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Wellbeing, International Student Support

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Student life

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Student Clubs, Student Council

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Student volunteers & leadership program, Sports & Recreation

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Living, dining & parking on campus

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Saigon South campus map

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Hanoi campus location map

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Newbies wonder...

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Academic calendar 2018

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Let the university know your issue

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Student rights & responsibilities

DISCLAIMER: Every effort has been made to ensure the information contained in this publication is accurate and current at the date of printing. For the most up-to-date information, please refer to RMIT Vietnam website: www.rmit.edu.vn.


_ MESSAGE FROM THE PRESIDENT RMIT Vietnam is an overseas presence of RMIT Melbourne with campuses in both Ho Chi Minh City and Hanoi. RMIT Vietnam offers pre-degree, Undergraduate, Postgraduate and Ph.D. programs in a range of disciplines covering Business, IT, Engineering, Design, Professional Communication, Fashion Merchandising and English Language. In addition to our international programs and staff, students, should they wish, have the unique prospect for an overseas experience either in Australia or with one of our many overseas partners in the United States and Europe. Our extensive partnerships and centres across the globe give our students a multitude of opportunities. We encourage students to work both independently and in teams—to think critically, creatively and to solve real-world problems. Given our significant links with industry, our students gain substantial exposure to the areas in which they will work through guest speakers, hands-on activities, internships, and our career placement service. We are also conscious of the increasing demands of future employers and are actively involved in developing the soft skills of our graduates through co-curricular activities such as our ‘Personal Edge’ program. This approach to success is a major reason our graduates are in such high demand in Vietnam and globally—and why most graduates are in fulltime jobs within three months of graduating.

Professor Gael McDonald President RMIT University Vietnam

Being part of a world-class university means we provide qualifications at internationally-recognised standards, delivered right here in Vietnam. At RMIT Vietnam, students can learn from experts in their field, gain access to new ways of thinking and develop skills at the forefront of industry. They graduate with the knowledge and practical experience needed to begin a career with a local enterprise, multinational corporation or to start their own company. For today’s students there are more diverse career paths available than ever before because of advancing technologies and rapidly-developing economies. RMIT Vietnam is therefore committed to equipping our students with the knowledge, skills and attitudes to make the most of this ever-changing world. Guidelines for Newbies

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_ GETTING STARTED ORIENTATION Orientation is an exclusive event for new students to engage and prepare for an exciting journey ahead at RMIT Vietnam. This includes a range of activities to familiarise new students with each other, with the university’s staff, facilities, resources as well as student support services to maximise their experience at RMIT. Some program highlights include: - ID card, student diary and textbook delivery - Welcome from RMIT management board - Student support services fair - RMIT access: online and offline resources - Meeting and bonding activities with heads of academic departments, lecturers and senior students GET-READY PROGRAM Get-ready project consists of a series of activities, events and workshops equipping students with essential information, tips and skills for making the most of university life. The series also provides new students with networking opportunities to connect with and learn from fellow students as well as staff and be an active part of the RMIT community.


_ ONE-STOP-SHOP FOR ALL STUDENT ENQUIRIES While in Uni, you may have lots of questions. RMIT Connect is there to answer you. No matter what questions you might have, RMIT Connect works with all faculties and support services in the university to find answers and guide you through. RMIT Connect answered more than 5,000 student enquiries in the last semester. Among which, the commonly asked questions were about: 1. Course and program selection 2. Exchange program study plan assessment 3. Request for taking leave of absence 4. Student account support 5. Timetable selection & access HOW TO REACH THE RMIT CONNECT? THERE ARE 3 WAYS YOU CAN REACH THE TEAM:

1. RMIT Connect Online Portal: https://rmit.service-now.com/connect_vn - This Portal works as a self-service platform where answers to most students’ questions are captured and written down as knowledge articles. - You, your friends and your parents can access the Portal with any mobile device at anytime, anywhere. No login required. Why not access the Portal from today to have a quick view of how RMIT journey might look like. - Once logging the Services section with your RMIT ID account, you are also able to:

• Send your questions • Submit documentations Guidelines for Newbies

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• Access other study tools • Send your feedback/complaints • Book appointments with our advisors or other services • More importantly, you can track status of your request or provide additional information/documents directly

- The Portal can be found on

• RMIT Vietnam website (www.rmit.edu.vn/rmit-connect) • Your Student Intranet (https://online.rmit.edu.vn) • Canvas: your learning management system • Student Updates: e-newsletter sent to you every two weeks 2. Visit the RMIT Connect service point You are more than welcome to see us for face-to-face support where you will be warmly greeted from the door by our Customer Service Assistants who are also your RMIT fellows. We locate in: - Saigon South campus: Academic Building 2, ground floor, Room 2.1.02 - Hanoi City campus: Handi Resco Building, floor 1, Room 1.1.009 3. Call & talk to our advisors If phone calls are your preferable communication method, call our Advisors during working hours: - Saigon South campus: (028) 3776 1306 - Hanoi City campus: (024) 3724 5930 You can also connect with us socially through RMIT Connect Facebook to be updated on upcoming events, be part of RMIT community, or even just for your curiosity. Facebook: www.facebook.com/RMITConnectVN/


_ OTHER STUDENT SUPPORT SERVICES At RMIT students can enjoy a wide range of world-class student support services to not just survive, but thrive here. Whatever your need is, whether it be academic issue, physical or mental health, cultural difference or career development, we all have services to offer.

RMIT CONNECT EARLY ADVICE RMIT Connect Senior Advisors organise intensive consultation sessions in the first four weeks to provide 1st semester students with your selected program insights, how it links to your career aspiration and 1st year course planning.

You are strongly recommended to have this consultation in order to minimise the later issues with course sequence and program demotivation. Login the RMIT Connect Online Portal to book an appointment for “Freshmen program & course advice”.

IT SERVICES RMIT provides innovative technology and a range of IT services designed to help students learn, collaborate and get the most from their university experience: - Email and RMIT Account - Google Apps - Wireless Network - IT Helpdesk

Contact: SGS: Room 1.4.18 - Tel: (028) 3776 1313 Hanoi: Room 1.5.011 - Tel: (024) 3726 1460, Ext: 6070 Email: response.centre@rmit.edu.vn

PAYMENT ISSUES Tuition fees can be paid by cash, credit card or direct bank transfer to RMIT Vietnam’s account with ANZ. Cash payments for tuition fee incur an additional cash handling fee

For further information about fee, charge and payment instruction please visit: www.rmit.edu.vn/payment-methods

COMMUNICATIONS Keep up-to-date on important things happening across the University through Student Update, an email newsletter sent to you every second Wednesday from weeks 2-14. This is where you’ll find information on important deadlines, policy changes, scholarships and competitions, and events and activities. You don’t need to subscribe to the newsletter; just open the email when you see it in your inbox. Contact: press.office@rmit.edu.vn

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STUDENT ACADEMIC SUCCESS Going to university is a new world for many students. It’s exciting but very different from other learning situations like high school. There are many challenges to face on the road to graduation. It’s so easy to get ‘off track.’ Student Academic Success is a special team of advisors at RMIT Vietnam. Our goal is to help students develop skills, strategies and knowledge about HOW to succeed in their academic course work. To reach our goal, we offer many services and resources to help students achieve at the highest level and stay ‘on track’ in study. We also work with lecturers to support the achievement and success of students in their courses. Our main services for students include: - One-to-one learning and language advising (Learning Advising) - Student-to-student learning support (Program Tutors) - Group Study Sessions (PASS) - Self-Access Learning Resources - Special learning events (e.g. Workshops and webinars) Please visit www.rmit.edu.vn/student-academic-success

Contact: SGS: Building 1, library, level 4 Tel: (028) 3776 1300 - Ext: 2069 Hanoi: SAS Learning and Language Studio - Room 1.2.001 Tel: (024) 3726 - Ext: 6061 Email: sas@rmit.edu.vn Facebook: www.facebook.com/ SASVietnam


LIBRARY RMIT Vietnam Library provides services and resources to support learning, teaching and research of RMIT Vietnam students and staff. The library provides all users access to an extensive collection of more than 70,000 print books, DVDs, along with hundreds of thousands of e-books, e-journals, streaming videos and other scholarly resources. Apart from offering great resources, the library also provides: - Computers and spaces for after class studies - Group learning spaces - Instructions on research and reference

Contact: SGS: Building 1, Level 3 & 4 Tel: (028) 3776 1319 Hanoi: Level 2 Tel: (024) 3726 6020 Email: library@rmit.edu.vn hanoi.library@rmit.edu.vn

CAREERS & INDUSTRY RELATIONS Careers & Industry Relations provides students with comprehensive careers support throughout your university life. - Individual career counselling sessions - Personal Edge workshops (to develop and enhance your soft skills) - Professional development workshops delivered by key industry partners - Industry mentoring program - Industry internships - Employment support and recruitment activities - Career Fair - Alumni Relations We’re proud of RMIT Vietnam’s high standard of graduate employment and make every effort to ensure a premier service.

Contact: SGS: Room 1.3.14 Tel (028) 3776 1300 - Ext 1362 Hanoi: Room 1.1.009 Tel: (84-4) 3726 1460 Ext 6040 or 6095 Email: Career.centre@rmit.edu.vn Facebook: https://www.facebook.com/ RMITVNCareerCentre/

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WELLBEING COUNSELLING SERVICES

This is a professional, free and confidential counselling service offered to all RMIT Vietnam students in areas such as adjustment to university, homesickness, family issues, relationship difficulties, depression, sexual identity and stress management. The service is available in both English and Vietnamese.

Contact: SGS: Room 10.2.03 - Tel: (028) 3776 1300 - Ext. 2026 Hanoi: Room 1.1.016 - Tel: (024) 3726 1460 - Ext. 6035 Email: counsellor@rmit.edu.vn rmithncounsellor@rmit.edu.vn Facebook: www.facebook.com/ RMITVNWellbeingandCounselling Website: www.rmit.edu.vn/wellbeing

EQUITABLE LEARNING SERVICE (ELS)

ELS assists students living with a disability, long-term illness and/or mental health condition, and is the primary carer of individuals with disability.

Contact: SGS: Room 1.4.01 - Tel: (028) 3776 1300 - Ext. 2026 Hanoi: Room 1.1.016 - Tel (024) 3726 1460 - Ext. 6035 Email: equitablelearning@rmit.edu.vn Facebook: www.facebook.com/ RMITVNWellbeingandCounselling

HEALTH CENTRES

Life at university can be demanding at times but when you look good and feel great, no challenge is too great. RMIT Vietnam Health Centres are here to help you: - Manage your health actively - Get important health information - Point you in the right direction of other support and services you may need.

Contact: SGS: Building 10, level 1 - Tel: (028) 3776 1360 Hanoi: Room 1.1.017 - Tel: (024) 3726 1460 - Ext. 6099 Email: HealthHCM@rmit.edu.vn HealthHAN@rmit.edu.vn Website: https://www.rmit.edu.vn/medical-services

INTERNATIONAL STUDENT SUPPORT

RMIT provides a range of support services to international students to get full value from their experience at RMIT Vietnam and the country. These include Buddy program, airport pick-up, information about on-campus and off-campus accommodation, welcome activities (cooking game, city tour, welcome dinner), weekly Vietnamese language and culture class, community engagement activities and other culture experiences.

Contact: SGS: Room 10.2.09 - Tel: (028) 3776 1484 Hanoi: Room 1.8.006 - Tel: (024) 3726 1460 - Ext. 6074 Email: international.students@rmit.edu.vn Website: https://www.rmit.edu.vn/international-students


SAFER COMMUNITY UNIT The Safer Community Unit can provide support, advice and options if you are feeling uncomfortable, unsafe, or unsure what to do. We want every student at RMIT to feel safe, comfortable, and respected. If you are feeling unsure what to do about threatening or unwanted behaviour, you can talk to us about your concerns and options - even if the behaviour happened off campus.

If you or someone you know has experienced unwanted or threatening behaviour - including sexual harassment or assault - we can help. Let us help you: 1. Log in RMIT Connect Online Portal 2. Email safercommunityvn@rmit.edu.vn 3. Call (028) 3776 1300 - Ext: 2289 Website: https://www.rmit.edu.vn/safercommunity-unit

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_ STUDENT LIFE

University is about so much more than just study. a number of opportunities to meet new people, sh social, dynamic experience to keep your study life STUDENT CLUBS There are approximately 60 student clubs across Saigon and Hanoi, with mixture of sport, culture, business, leisure and community interests represented. Student Clubs are supported and guided by Student Life Department and Student Council to encourage a vibrant student experience at RMIT University. Contact: Email: student.life@rmit.edu.vn student.lifehn@rmit.edu.vn Website: www.rmit.edu.vn/student-clubs

STUDENT COUNCIL RMIT Vietnam Student Council is an elected group of students representing the total student body within RMIT Vietnam. The Student Council shall: - Represent and protect the rights of all members of the student body of RMIT Vietnam - Advance the education, welfare, social life and cultural activities of students at RMIT Vietnam - Promote, encourage and coordinate the activities of the student clubs and societies operating at RMIT Vietnam - Facilitate the effective coordination of student representation on all University bodies. Contact: Email: studentcouncil.sgs@rmit.edu.vn studentcouncil.hn@rmit.edu.vn Website: www.rmit.edu.vn/student-council


As RMIT students, you have hare interests and enjoy a e in balance.

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STUDENT VOLUNTEERS AND LEADERSHIP PROGRAM There are a number of volunteer opportunities and leadership programs for students to explore, enhance skills as well as make new friends, build great networks and make the most of student life. Contact: Volunteer program: student.life@rmit.edu.vn student.lifeHN@rmit.edu.vn Leadership program: leadership@rmit.edu.vn

REC FACILITIES RMIT recognises the importance of an active, wellbalanced lifestyle to enhance university experience. At Recreation and Event Complex (REC), we offer a wide range of sports and recreation facilities including outdoor and indoor ones for students, staff and alumnus enjoyment. Contact:

SGS: Building 10/ Tel: (028) 3776 1383 Operational hours: Mon - Sat: 6:00AM - 9:00PM, Sun: 9:00AM - 6:00PM Email: sports@rmit.edu.vn HN: Room 1.5.001/ Tel: (024) 3726 1460, Ext. 6060 Operational hours: Mon - Fri: 9:00AM - 6:00PM Email: hn.sports.recreation@rmit.edu.vn Website: https://www.rmit.edu.vn/sports-fitness


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_ LIVING, DINING & PARKING ON CAMPUS

STUDENT RESIDENTIAL CENTRE RMIT’s Residential Centre (Building 9) offers accommodation to over 100 students at RMIT’s Saigon South campus. We offer flexible living, from single studio to multi share options in three and five bedroom apartments, with 24hour security and a range of amenities for self sustained living, socialising, and study. For further information: www.rmit.edu.vn/ residential-centre Email: residential.centre@rmit.edu.vn


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_ HOW TO FIND A ROOM AT SAIGON SOUTH CAMPUS?


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_ HOW TO FIND A ROOM AT HANOI CAMPUS?

Food Court


_ NEWBIES WONDER... WHAT IS A STUDENT ID?

WHAT IS BLACKBOARD?

This is a very important card of RMIT students where you have your one-and-only student number and photo on. The card allows access to university’s facilities and services such as borrowing books, entering the exam hall or using the gym, etc. The student number, in particular, enables you to log into university’s computer and network. The card is provided to student at the Orientation Event.

Blackboard is an online learning system, like a website. The website is tailored for each student depending on the course he/she has enrolled for a semester. It contains important course information, assessment details, set readings as well as additional documents. New students will learn about using Blackboard in the Orientation Event.

WHAT IF I LOSE MY STUDENT ID?

WHO CAN I CONTACT IF I HAVE AN IT PROBLEM?

If you lose your student card, a replacement card will be issued. The charge for the replacement is 200,000VND and for a temporary student ID certificate is 50,000VND. You will need to visit RMIT Connect for the instructions. Please try to do this as early as possible because you should have the ID on you at all times when you are at the University, and you will need to show your card when you take exams. HOW CAN I CONTACT MY LECTURERS, FRIENDS AND STAFF AT RMIT? Email is the main channel of communication at RMIT. You will receive notifications from lecturers, announcements from RMIT departments as well as course results via email. Each student will be granted a student email account and be instructed on how to use it at Orientation Event. CAN I CHOOSE OR CHANGE CLASS? After successful enrolment, students will be granted access to Student Timetabling System via email to select classes that suit students’ personal schedule best. Students can select to join another class if there is available slot. Detailed instructions as well as practice opportunity for new students will be provided at Orientation Event.

You can seek help from IT staff by visiting room 1.4.18 in Saigon South Campus or 1.5.011 in Hanoi Campus, or email response.centre@rmit. edu.vn. WHERE CAN I PRINT AND PHOTOCOPY DOCUMENTS? You can print and photocopy documents at library, student work areas and stationery store at Yarra Room 1.2.34 in Saigon or stationery room on level 2 in Hanoi. WHERE CAN I STUDY OUTSIDE THE CLASS? At Saigon South Campus: - Beanland Library: room 1.3.30 - Student work areas: room 1.2.21, 1.2.26, 1.3.20 and 1.4.20 - Computer lab: 8.2.09 At Hanoi Campus: - Library and student access labs: Level 2

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CAN I MEET MY LECTURERS OUTSIDE OF CLASS? Yes you can. Lecturers have designated time slots to meet and give individual assistance. You may use this opportunity to ask questions, get feedback on your progress or discuss any issues affecting your learning. You are encouraged to make appointment by checking with your lecturer in class before sending email. WHAT IF I FEEL SICK OR MISS CLASS/ASSESSMENT BECAUSE I AM SICK? You can visit RMIT Health Centre for check-up, treatment as well as medical certificate. The service is totally free and no appointment is required. The medical certificate will particularly be required if you miss more than 40 hours of class or miss any assessments. If you are sick and cannot complete an assessment, you may seek special consideration by submitting the Special Consideration Application Form available at RMIT Connect or on the Intranet. Applications should be submitted no later than two working days after the relevant examination or assessment deadline. WHO CAN I TALK TO IF I FEEL STRESSED IN ANY WAY? Professional and experienced counsellors of Counselling Service are available to help you with any personal concerns that may impact your studies such as stress, family issues, relationship or emotional difficulties. All meetings are in private, confidential, and available in both English and Vietnamese. You can visit the office, call or email directly to make an appointment WHERE CAN I FIND RMIT HEALTH AND SAFETY GUIDELINES? Staying health and safe will help you get the most out of university experience. Tips and guidelines are available on http://www.rmit.edu.vn/health-andsafety regarding: - Eating and sleeping habits - Forming and maintaining healthy relationships - Road safety - Avoid alcohol and drug misuse - Playing sport and exercise safely - Staying safe in the event of an emergency on campus - Reporting accidents and hazards

CAN I COPY WORK FROM THE INTERNET OR FROM MY FRIENDS? No, you cannot! Copy someone else’s work, whether in written or oral form, without proper citation and reference is called plagiarism. This can lead to serious consequences including failure of an assessment or a course, or suspension by the university. Please make sure you attend the workshops on Research and Reference as well as Endnote Program to learn proper ways to acknowledge the use of another person’s work or ideas and stay away from being charged with plagiarism. WHAT IF I FAIL A LOT OF COURSES? In the interest of students, to maintain a high standard of learning and teaching in programs, and to meet external regulator requirements, RMIT University monitors all students’ academic progress and identify students whose academic progress is less than satisfactory so that they may be offered appropriate learning support, and where students continue to make unsatisfactory academic progress despite being offered learning support, may exclude them from their programs. At RMIT Vietnam, there are three stages of unsatisfactory academic progress. Should a student reaches stage 3, he/she may be excluded from the program. You would be considered making unsatisfactory academic progress if: - You fail an academic course a second time; or/and - You fail 50% or more of the academic course load in a semester All students will be notified by the Registrar of their status following the release of results each semester. RMIT University staff members are always willing to help. For further information and specialised support, please contact RMIT Connect or refer to this page: https://online. rmit.edu.vn/unsatisfactory-academicprogress-1.


WHERE CAN I SMOKE?

HOW CAN I JOIN A CLUB?

At Saigon South campus, there is a designated smoking area behind the outdoor basketball court; smoking is prohibited in any other area of the campus. Hanoi campus is a non-smoker friendly one, you need to leave the building if you want to smoke.

Club day is usually organised in week 2 every semester. This is an occasion where all clubs showcase their activities and recruit new members. You can have a tour to learn which clubs are available, what they do, their schedule as well as register to join the club.

WHERE CAN I GET SOMETHING TO EAT AND DRINK?

CAN I SPEAK VIETNAMESE ON CAMPUS?

At Saigon South campus, cafes, restaurants, food courts and convenience store are available in building 1, 2, 8, 9 and 10. At Hanoi campus, if you are in the mood for international foods like Japanese, Korean, Hongkong or Italy, etc. just take a 5-minute walk to Kim Ma street. No food or drink is allowed in libraries, computer labs or classrooms.

RMIT is a English-speaking university. You are expected to speak English at all times. It may seem uncomfortable at first, but you will get used to it and find your English speaking skills improved quickly.

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ACADEMIC CALENDAR 2018 VIETNAM CAMPUS Last Updated: 20 December 2017

26 Feb 2018 05 Mar 2018 12 Mar 2018 19 Mar 2018 26 Mar 2018 02 Apr 2018 09 Apr 2018 16 Apr 2018 23 Apr 2018 30 Apr 2018 07 May 2018 14 May 2018 21 May 2018 28 May 2018 04 Jun 2018 11 Jun 2018 18 Jun 2018 25 Jun 2018 02 Jul 2018 09 Jul 2018 16 Jul 2018 23 Jul 2018 30 Jul 2018 06 Aug 2018 13 Aug 2018 20 Aug 2018 27 Aug 2018 03 Sep 2018 10 Sep 2018 17 Sep 2018 24 Sep 2018 01 Oct 2018 08 Oct 2018 15 Oct 2018 22 Oct 2018 29 Oct 2018 05 Nov 2018 12 Nov 2018 19 Nov 2018 26 Nov 2018 03 Dec 2018 10 Dec 2018 17 Dec 2018 24 Dec 2018 31 Dec 2018 07 Jan 2019 14 Jan 2019 21 Jan 2019 28 Jan 2019 04 Feb 2019 11 Feb 2019 18 Feb 2019

mon 19 26 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 2 9 16 23 30 6 13 20 27 3 10 17 24 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21 28 4 11 18

tue wed thu fri sat 20 21 22 23 24 27 28 1 2 3 6 7 8 9 10 13 14 15 16 17 20 21 22 23 24 27 28 29 30 31 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28 1 2 3 4 5 8 9 10 11 12 15 16 17 18 19 22 23 24 25 26 29 30 31 1 2 5 6 7 8 9 12 13 14 15 16 19 20 21 22 23 26 27 28 29 30 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28 31 1 2 3 4 7 8 9 10 11 14 15 16 17 18 21 22 23 24 25 28 29 30 31 1 4 5 6 7 8 11 12 13 14 15 18 19 20 21 22 25 26 27 28 29 2 3 4 5 6 9 10 11 12 13 16 17 18 19 20 23 24 25 26 27 30 31 1 2 3 6 7 8 9 10 13 14 15 16 17 20 21 22 23 24 27 28 29 30 1 4 5 6 7 8 11 12 13 14 15 18 19 20 21 22 25 26 27 28 29 1 2 3 4 5 8 9 10 11 12 15 16 17 18 19 22 23 24 25 26 29 30 31 1 2 5 6 7 8 9 12 13 14 15 16 19 20 21 22 23

sun 25 4 11 18 25 1 8 15 22 29 6 13 20 27 3 10 17 24 1 8 15 22 29 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 2 9 16 23 30 6 13 20 27 3 10 17 24

Semester 1 26 Feb 2018 - 2 June 2018

Semester Break

19 Feb 2018

Semester 2 25 Jun 2018 - 29 Sep 2018

Semester Break

week starting

Semester 3 22 Oct 2018 - 26 Jan 2019 Tuition Fee Invoices sent Final day for adding courses Deadline for Fee Payment Census Date Semester 2 Intensive Entry Course review - No formal classes Examinations Moderation and Results entry Results Issued University holidays Public holidays (including Tet) Semester Break

learning week 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1

Melbourne public holidays (double border) Academic Development Week Graduation Events (red border)

Semester 1, 2019


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_ LET THE UNIVERSITY KNOW YOUR ISSUE While at RMIT Vietnam don’t hesitate to share with us concerns that bother you. With the understanding of making it easy to know where to go to discuss the concerns, tracking the progress of it, how it will be resolved, the Complaint feature on RMIT Connect Online Portal is functioned to receive any concerns or complaints that you may have. By submitting it through Complaints features on the RMIT Connect Online Portal, your complaints will


_ STUDENT RIGHT & RESPONSIBILITIES Find out about your entitlements and what is expected of you as an RMIT student: www1.rmit.edu.au/students/rights-and-responsibilities

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www.rmit.edu.vn


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