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You are working on a medical surgical unit and are caring for a 24-year-old patient who is 3 hours post-op. The patient seems confused and restless since you assessed her an hour ago. You have a gut feeling that something is very wrong. This is an example of ____________________ thinking.

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7. Advocate 8. Respect

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5. You are taking a health history on a patient who has not seen a health-care provider in many years. He states, “I do not want to be here, but my wife is forcing me to see this doctor. All doctors want to do is put patients on drugs!” You know that communication skills will be very important during this patient encounter. What is the purpose of communication? Select all that apply. 1. Share information. 2. Share and exchange thoughts and feelings. 3. Send data only. 4. Confirm patient complaints. 5. Make a diagnosis.

6. Communication is both verbal and nonverbal. The following are nonverbal visual cues to be aware of during an interview. Select all that apply. 1. Slouching in the chair 2. Frowning 3. No eye contact 4. Gestures G R A D E S M O R E . C O M 5. Age-appropriate appearance 6. Tone of voice 7. Crying and moaning 7. A patient and her husband arrive at the community health center for a follow-up assessment.

The patient has recently had a stroke and is aphasiac. She understands what you are saying but is unable to talk. Which of the following nursing interventions should be followed? Select all that apply. 1. Ask the husband the best way to communicate with his wife. 2. Find a large blackboard to write your questions on. 3. Offer the patient a white board or paper and pen. 4. Speak slowly and loudly so the patient understands. 5. Communicate one question or sentence at a time. 8. Communication is a reciprocal conversation. Identify barriers to communication. Select all that apply. 1. Asking too many questions 2. Leading the patient

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