2021 NAPA ANNUAL CONFERENCE SAN FRANCISCO, CALIFORNIA
National Academy of Public Administration Monday, November 8, 2021
Welcome to the University of San Francisco from the NAPA Fellows’ Host Committee Thank you for joining us at today's conference. We appreciate your sharing the appreciation of the intergovernmental dimensions of problem solving in today's society. We are joined by an outstanding set of leaders nationally and in California, with each level of government joining us today from the White House, California State Capital in Sacramento, Native American tribal in Northern California, County with the National Associations of Counties, and local government. We are also aware of the importance of working across the public and nonprofit sectors, with panel members from two of California's leading foundations as well as a nonprofit proving health services to Native Americans. Today's discussion brings a focus to intergovernmental approaches to societal challenges that cannot be solved by one level of government alone, in particular the panels discuss developing an economy that leaves no one behind and a health system that advances access and equity for all. We appreciate the strong support of the University of San Francisco and the USF Master of Public Administration degree program. We look forward to today's discussion and advancing the mission of the National Academy of Public Administration to make government work well for everyone. Sincerely, Rich Callahan, Professor, University of San Francisco and NAPA Fellow. Richard Callahan is a full-time Professor at the University of San Francisco, with a joint faculty appointment in both the School of Nursing and Health Professions and the School of Management. He is Co-Director of the MPH-Health Policy Leadership concentration at the USF Sacramento and Academic Director of the Master of Public Leadership, USF Washington, D.C. campus. His presentations, research, teaching, and consulting focus on strategies and leadership behaviors that are effective in complex, demanding, and dynamic environments in the public and nonprofit sectors. He has taught, designed, and delivered leadership programs for elected and appointed officials in state and local government for over 20 years.
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Welcome to the University of San Francisco from the NAPA Fellows’ Host Committee I extend a warm University of San Francisco welcome to our live participants here in San Francisco and Washington, DC and all of those Academy Fellows and friends attending virtually throughout the country and beyond. I also extend a special welcome and congratulations to the 39 newly elected Academy Fellows, Class of 2021. My special thanks and appreciation goes to USF, the USF Events Management, ITS, and AV support staff, the USF School of Management, and Billy Riggs, USF PNA Program Director & Associate Professor, for hosting this event. We have an exciting and action packed day ahead complete with highly distinguished and experienced subject matter experts, without whom this day would not have been possible. Thank you. Stephen A. Hamill, Chair Emeritus, University of San Francisco Board of Trustees and NAPA Fellow. Stephen A. Hamill is National Academy of Public Administration (the Academy) Fellow and serves as Chair of the Academy’s Development Committee. Mr. Hamill is Chair Emeritus of the University of San Francisco Board of Trustees. He is a the CEO and Founder of the Public Purchasing Exchange (PPEx), continuing a public service career focused on improving the effectiveness of public services through cross-sector collaboration. Mr. Hamill has extensive cross-sector leadership experience in leveraging the strengths of the public, private and non-profit sectors.
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Welcome to the University of San Francisco from the NAPA Fellows’ Host Committee Dear NAPA Fellows, Colleagues & Invited Guest, It is indeed an honor and privilege to welcome everyone here to the Home of the University of San Francisco Dons!! The Public Administration program (MPA) has been on campus since 1977 and has graduated a number of luminaries, public sector employee, nonprofit founders and individuals who have gone on to receive the DPA, PHD, Ed.D and/or J.D. degrees. We are also pleased and honored to count among our MPA Alumni, The Honorable Madam London Nicole Breed (MPA' 13), 44th (and current) Mayor of San Francisco, CA. Since the 1970's Public Administration has had a continuous presence at University of Francisco, the San Francisco Bay Area and the Great State of California. The MPA faculty continue to make great impact with their scholarly research and service to the field of Public Administration, including the National Academy of Public Administration, ASPA, NASPAA and countless other organizations. University of San Francisco is proud to also host three NAPA Fellows as part of our community. Namely, Richard Callahan, elected 2017. Mr. Stephen Hamill, elected 2019 and Richard Greggory Johnson III, elected 2020. Together these Fellows are continuing the important work of NAPA with its twelve Grand Challenges as they are actualized and operationalized not only on campus but in our region as well. It is our great desire that every attending the conference here on our beautiful campus or virtually will ultimately meet new colleagues, partake of the panel discussions and take away new ideas on an assortment of topics such as health and social equity etc. Again, with great pride and great humility, we welcome you to the Home of the Dons. Cheers, Richard Greggory Johnson III, Professor and Department Chair for Public and Nonprofit Administration and NAPA Fellow. Richard Greggory Johnson III-- is a tenured Full Professor & Department Chair for the Department of Public and Nonprofit Administration, School of Management, University of San Francisco. Dr. Johnson also serves as Chair of the USF Institutional Review Board (IRB). As a scholar Professor Johnson’s research centers on social equity within the fields of public policy, management, higher education and Human Resources Management. He has been teaching in higher education for almost twenty years and is widely published with several peer-reviewed books and over two dozen peer-reviewed journal articles. Professor Johnson holds three master degrees and a doctoral degree from the following institutions: Middlesex University, Georgetown University, Golden Gate University and DePaul University. Professor Johnson is also a member of in the following honor societies: Phi Beta Kappa, Pi Gamma Mu & Pi Alpha Alpha. Finally, he is a Life Member of the 4 Alpha Phi Alpha Fraternity, Incorporated.
THE HISTORY OF USF
The University of San Francisco, the city's first university, was established by the Jesuits in October 1855. USF’s founding president, Anthony Maraschi, S.J., arrived in San Francisco as an Italian immigrant in 1854. The next year, he borrowed $11,500 to build a Jesuit church and school on a few sand dunes on the south side of Market Street and proclaimed, “Here, in time, will be the heart of a great city.” Father Maraschi was right. Around the original site of USF, a dynamic, diverse, distinctive city has grown and thrives. And at each step of that city’s development, USF has provided leadership and service. When the original college, known as St. Ignatius Academy, opened its doors to its first class, three students showed up—that number grew to 65 by 1858. The State of California granted the college a charter in 1859. In 1880, the College moved to a new building on Van Ness Avenue in the Civic Center (currently the site of the Louise M. Davies Symphony Hall). After the 1906 San Francisco earthquake and fire, the college was relocated to a “temporary” quarters at Hayes and Shrader Streets, known as the “shirt factory,” and currently the location of one of the clinics of St. Mary’s Medical Center. The Jesuits acquired a small strip of property at the corner of Fulton Street and Parker Avenue, and in 1914, they completed the current St. Ignatius Church at that site. By 1927, to accommodate the growing student population, a liberal arts building was built just to the east of the church, and the college moved to its present location. In 1930, on the occasion of its Diamond Jubilee, and at the request of alumni groups, St. Ignatius College was renamed the University of San Francisco. In 1964, the university became fully coeducational, welcoming women to all programs. Lone Mountain was purchased by USF in 1978, extending the campus to 55 acres. 5
KEYNOTE SPEAKERS Matt Chase Matthew D. Chase has served as the CEO/Executive Director of the National Association of Counties (NACo) since September 2012. As the chief executive officer, he is responsible for the overall management of the association. NACo is the only national association representing America’s 3,069 county governments. During his professional career, Matt has focused on promoting America’s economic competitiveness, strengthening the intergovernmental system of federal, state and local officials, and engaging local elected officials in the federal policymaking process. In addition, he is a regular presenter on the impact of federal budget and policy trends on local governments and communities. Previously, Matt served nearly a decade as executive director of the National Association of Development Organizations (NADO), representing local government-based regional planning and development organizations. Prior to becoming NADO’s executive director, he was the organization’s deputy executive director and legislative affairs director. He began his career with the Professional Managers Association, serving as membership services director and chief operating officer. He is a graduate of Hartwick College in Otsego County, New York, and holds a master's degree in political management from The George Washington University in Washington, D.C. He currently serves on the board of advisors for GW’s Graduate School of Political Management and the board of directors for Vets’ Community Connections. He was recently selected as a new Fellow for the National Academy of Public Administration.
Julie Chávez Rodriguez
Julie Chávez Rodriguez is an American political rights activist and the director of the White House Office of Intergovernmental Affairs. She grew up in California in a well-known family of American labor and civil rights activists, the granddaughter of American labor leader, César Chávez and American labor activist Helen Fabela Chávez. From 2008 to 2016, Rodriguez served in the Obama administration, initially working for the United States Secretary of the Interior and later in the White House Office of Public Engagement. She was appointed state director for Senator Kamala Harris in 2016. She later served on the Kamala Harris 2020 presidential campaign from 2017 to 2019. In 2020, Rodriguez was hired by the Joe Biden 2020 presidential campaign as senior advisor for Latino outreach. Rodriguez was appointed to be the director of the White House Office of Intergovernmental Affairs by President Joe Biden, and took office on January 20, 2021.
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Dr. Tomás Aragón, MD
Britta Guerrero
Dr. Tomás Aragón serves as the State Public Health Officer and Director, California Department of Public Health (CDPH). Prior to coming to CDPH, he was the health officer for the City and County of San Francisco and director of the public health division. Dr. Aragón has served in public health leadership roles for over 20 years (communicable disease controller, deputy health officer, health officer, community health and chronic disease epidemiologist), including directing a public health emergency preparedness and response research and training center at the University of California, Berkeley School of Public Health. As CDPH director, striving to embody and promote the universal values of dignity, equity, compassion and humility, he works through collaborative partnerships to mobilize communities and institutions to transform policies and systems towards a culture of equity, antiracism, healing and health for all people and our planet. As State Health Officer, he exercises leadership and legal authority to protect health and prevent disease.
Britta Guerrero currently serves as the Chief Executive Officer of the Sacramento Native American Health Center, Inc (SNAHC), a AAAHC accredited, Patient Centered Medical Home certified (PCMH), non-profit urban Indian health center. In economically challenging times, SNAHC has emerged as a leader in the provision of quality health care delivered through a culturally competent, family-centered, and wrap-around delivery system. To further demonstrate their commitment to health leadership and to the patient-centered philosophy, SNAHC was the first organization in the state of California to receive recognition as a AAAHC-Patient Centered Health Home. Britta attended Humboldt State University and began her healthcare career in non-profit clinics; she has extensive experience working within non-profit hospital systems and comprehensive knowledge of quality improvement systems, including AAAHC, JACHO, and IMQ. Her passion for healthcare for the underserved brought her back to service within her own community. She takes the responsibility of representing a Native organization very seriously, and has made it her personal/professional mission to ensure Native American’s have access to healthcare in urban areas such as Sacramento, a population that is often overlooked, tremendously underserved, and is still suffering from disproportionate health disparities. Ms. Guerrero is a founding member of the California Consortium of Urban Indian Health (CCUIH); she also serves on the Central Valley Health Network (CVHN) and California Primary Care Associations (CPCA) Board of Directors, Board-Chair Elect. She currently serves on the Board of Directors of the California Endowment and is committed to social justice and health equity. Ms. Guerrero is a member of the San Carlos Apache Tribe. 7
SPEAKER BIOS Terry Gerton Terry Gerton was named President and CEO of the National Academy of Public Administration in January 2017. The Academy is an independent, non-profit, and non-partisan organization, chartered by Congress to assist government leaders in building more effective, efficient, accountable, and transparent organizations. Ms. Gerton brings to the Academy nearly 12 years in the Senior Executive Service as a career member and as a political appointee, and 20 years of service as an active duty Army officer. She has a broad range of experience in all aspects of public service management, and her expertise has been recognized with both the Distinguished and the Meritorious Presidential Rank Awards. Most recently, Ms. Gerton served from June 2013 to January 2017 as the Deputy Assistant Secretary for Policy for the U.S. Department of Labor Veterans’ Employment and Training Service where her work helped drive the national veteran unemployment rate to its lowest in eight years. While at Labor, she also led the Department’s Center for Faith-based and Neighborhood Partnerships. Prior to joining DoL, Terry spent 2 years as a Vice President at The Cohen Group, a Washington, DC consulting company. From 20032011, she served for eight years as a member of the Senior Executive Service in the Department of Defense. In her last position there, she was the Executive Deputy to the Commanding General of Army Materiel Command where she was responsible for the daily operations of over 70,000 civilian and 1,500 military employees around the world. Prior to that, she served as AMC's financial controller for three years. She also served in the Office of the Secretary of Defense, Program Analysis and Evaluation where she was responsible for executing all aspects of the development of the OSD Future Years Defense Plan and submitting the plan to Congress. Ms. Gerton's twenty years of military service included a variety of staff and leadership positions, including the Executive Officer for the Army's largest battalion (a 1200soldier corps support maintenance battalion at Fort Hood), Professor of Economics at the United States Military Academy, and Company Commander of a 300-person direct support maintenance company in Germany. Ms. Gerton graduated from the United States Military Academy and earned an MBA from Duke University. She earned the Distinguished Presidential Rank award in 2011 and the Meritorious Presidential Rank award in 2008. She also received the Decoration for Exceptional Civilian Service in 2011.
Chet Hewitt Chet Hewitt is president and CEO of Sierra Health Foundation and its independent operating unit, the Center for Health Program Management. Since beginning his tenure in 2007, he has focused foundation investments on health disparities, health equity, and the healthy development and well-being of vulnerable youth. Before joining the foundation, he worked for five years as the director of Alameda County’s Social Services Agency. He is credited with transforming its failing child welfare system into a national model and using technology to improve the delivery of human services. Previously, he served as associate director for the Rockefeller Foundation in New York, and established and managed its west coast regional office in San Francisco. He was named the Administrator of the Year by Black Administrators in Child Welfare and has received several national honors, including the Annie E. Casey Foundation Child and Family Leaders Fellowship and Child Welfare Administrator of the Year, the Robert T. Matsui Community Service Award, and the Grantland Johnson Intergovernmental Cooperation Award. He joined PPIC’s board of directors in 2016, having previously served on the PPIC Statewide Leadership Council. He is a frequent lecturer on philanthropy and public sector leadership, and advises localities across the nation on issues related to the transformation of public systems.
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SPEAKER BIOS Chinyere Oparah Julia Chinyere Oparah was named the new provost and vice president of academic affairs at the University of San Francisco on Feb. 18, and she brings a history of scholarship, administrative leadership, and a commitment to justice to the university. Oparah was chosen after a national search, and she begins at USF on July 12. She comes from Mills College, where she has been provost and dean of the faculty since 2017 and a professor of ethnic studies since 1997. At Mills, Oparah co-led a transgender initiative, making Mills the first women’s college to adopt a trans-inclusive admissions policy. She increased the proportion of Black and Latinx students by introducing new programs in health equity, socially responsible business administration, communication, and critical education studies. She also worked to support the Indigenous community by establishing the American Indian Initiative to support recruitment efforts and introducing the first Native American elder-in-residence to the faculty
Charles Moses Dr. Charles T. Moses joined USF as interim dean of the School of Management in August 2019. Dr. Moses came to USF after serving as director of the Stillman Accelerated Management Program at Stillman College in Tuscaloosa, Alabama. He is the former interim dean of the College of Business Administration at Austin Peay State University in Tennessee and dean of the College of Business Administration at Clark Atlanta University in Georgia. Dr. Moses holds a doctor of management degree from Case Western Reserve University, an MBA from Zicklin School of Business in the City University of New York, and a BS in psychology from Howard University. Before his academic career, Dr. Moses held positions in government and journalism. He served as the executive director of former New York Governor Mario Cuomo’s Advisory Committee for Black Affairs, and as the deputy press secretary in the Office of the Comptroller of New York City. He also held positions as a journalist and manager at newspapers in New York.
Miguel Santana
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Miguel A. Santana has over 30 years of experience leading numerous fiscal, legislative, political, and community issues. He served as President and C.E.O. of Fairplex since 2016, a nonprofit community benefit regional organization based in Pomona, CA. Previously, Miguel was the City Administrative Officer for the City of Los Angeles, where he oversaw the City’s $9 billion budget and designed the City’s first comprehensive homeless strategy, resulting in a $1.2 billion voter-approved housing bond and a doubling of the City’s general fund investment on programs to end homelessness. Prior to joining the City, Miguel served as one of five Deputy Chief Executive Officers for Los Angeles County, overseeing all social service programs supporting children, families, veterans and persons experiencing homelessness. Miguel was appointed President & C.E.O. of the Weingart Foundation in 2021. He engages in numerous civic efforts to create a more equitable Southern California region, including serving as Chair of the Committee for Greater L.A. He also serves on numerous nonprofit boards, including the Whittier College Board of Trustees. Miguel has a B.A. in Sociology and Latin American Studies from Whittier College and a master’s degree in Public Administration from Harvard University.
SPEAKER BIOS Mark Pisano Mark Pisano is a Professor of the Practice of Public Administration at the USC Sol Price School of Public Policy. He currently serves on the Board of the National Academy of Public Administration and Co-Chairs the Standing Panel on Intergovernmental Relations. He is Co-chair of the Infrastructure Working Group of California Forward. He is Chairman of the Infrastructure Funding Alliance, a national non-profit developing an alternative funding paradigm for funding infrastructure and public goods. For 31 years, he served as executive director of the Southern California Association of Governments (SCAG), the nation’s largest regional planning agency. The association consists of a voluntary group of local governments that focuses on dealing with many vital local issues, including aspects of environmental conditions, transportation, housing and development. As Executive Director, he contributed greatly to the implementation of the Alameda Corridor Plan. Before joining SCAG, Mark Pisano served as director of the Environmental Protection Agency’s Water Quality Planning Division. He has also co-founded and held positions at various not-for-profit and governmental associations, such as the California Center for Research and Development, California Federation for Energy and the Environment, California Hazardous Waste Management Authority, LINC Housing, and California Leadership. He earned his bachelor’s and master’s degrees from Georgetown University.
Jane Pisano Jane Pisano, Ph.D., joined USC in 1991 as dean of the School of Public Administration. During her nearly seven-year tenure as dean, she led a major effort to strengthen the school academically at both the graduate and undergraduate levels. Annual gifts and grants more than doubled (from $1.7 to $3.6 million) and the endowment increased four-fold (from $7.5 to $31 million). In 1994, Dr. Pisano was appointed vice president of external relations at the university; and she was promoted to senior vice president in 1998. In this role, Dr. Pisano not only worked with the USC’s chief management team, but was also responsible for establishing and maintaining communal, public, governmental, and alumni connections and relations. She and four other senior officers worked with and assisted the president of the university in essentially all significant decisions. In addition, Pisano engineered a community outreach program that was nationally recognized when USC was named “Time Magazine College of the Year” in 2000. She conceptualized and implemented the Good Neighbors campaign, which funds university/neighbor partnerships for neighborhood improvement. She led USC’s participation with the Family of Five Schools in the University Park/Exposition Park neighborhood, as well as with two schools in the Health Sciences campus neighborhood, and helped organize the Kid Watch program. Dr. Pisano’s teaching career began in 1972 at the School of Foreign Service and the Department of Government at Georgetown University. Outside of the classroom, Dr. Pisano served as a White House Fellow (1976-77) for national security affairs at the National Security Council. In 1991, she was elected to the National Academy of Public Administration, where she formerly served as chair. She is the former president of the Los Angeles County Natural History Museum. She holds a B.A. in political science from Stanford University and M.A. and Ph.D. degrees in international relations from the Johns Hopkins University.
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ABOUT NATIONAL ACADEMY OF PUBLIC ADMINISTRATION The National Academy of Public Administration helps government leaders solve their most critical management challenges. Since 1967, our congressionally chartered non-partisan non-profit Academy has provided expert advice to government leaders in building and managing more effective, efficient, equitable, accountable, and transparent organizations. Our national network of over 850 Fellows includes former cabinet officers, Members of Congress, governors, mayors, and state legislators, as well as prominent scholars, business executives, and public administrators. Supported by a full-time professional staff, our Fellows bring their insights, experience, successes, and lessons learned straight to our clients through independent thought leadership, in-depth studies and analyses, advisory services and technical assistance, congressional testimony, forums, and conferences.
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SPECIAL THANKS FROM OUR USF NAPA FELLOWS
Professor William Riggs, MPA Program Director for Sponsorship of Hosting the 2021 NAPA Conference Anne Kronenberg, Chair, MPA Advisory Board Charles Moses, Dean, School of Management USF Events Management, ITS and AV Teams Ken Yoshioka, Larry Montagna, Garrett O’Doherty, and Megan Elizabeth Claypool NAPA Event Team Terry Gerton, President and CEO, Kaitlyn Blume, Sharon Yoo, and Joe Przeczewski All 2021 NAPA Conference Speakers, Panelists, and Moderators Robin Pérez, PA for USF School of Management
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Congrats From USF School of Management to Our NAPA Fellows!
Richard Callahan NAPA Fellow, 2017
Stephen Hamill NAPA Fellow, 2019
Richard Greggory Johnson III NAPA Fellow, 2020