POWER CHATB SMBELAL.COM
TABLE OF CONTENTS
01
02
WHAT IS AN AI CHATBOT?
WHY ARTIFICIAL INTELLIGENCE (AI) CHATBOTS ARE DIFFERENT THEN REGULAR CHATBOTS
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04
BEST AI POWERED CHATBOTS OF 2019
CONCLUSION
A chatbot is a computer program that imitates human conversation, either spoken, written or both. Chatbots have conversations with people online, and developers usually design chatbots in the hope that its users will not be able to tell whether they’re talking to a person or a robot.
WHAT IS AN AI CHATBOT?
WHY ART INTELLIG CHATBOT DIFFEREN REGULAR What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human
If you’re currently using a standard chatbot, but want to upgrade to an AI-powered one, we’ve put together a list of the best AI chatbots for 2019. Read on to find the right one for you.
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Watson Assistant
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Bold360
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Rulai
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LivePerson
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Inbenta
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Ada
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Vergic
WATSON ASSISTANT Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to
Trusted by customers like Intuit, Edible Arrangements, and Vodafone, Bold360 patented its own natural language processing technology to help brands build chatbots that can understand your customers’ intent without the need of keyword matching and learn how to deliver the most accurate answers to them.
RU Armed with deep-learning based natural language understanding and adaptive multi-taking capabilities, Ruali, an AI-powered chatbot for enterprise brands, can understand the context of a conversation, predict user behavior, grasp customer preferences, take actions, switch to different tasks, and ask customers for more
LIVE PERSO N
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.
I Designed specifically for enterprise brands, Inbenta’s chatbot leverages machine learning and its own natural language processing engine to detect the context of each customer conversation and accurately answer their questions. Inbenta also offers a dialog manager, which allows you to craft custom conversation flows and paths.
Trusted by customers like Medium, Shopify, and MailChimp, Ada is an AI-powered chatbot that features a drag-and-drop builder that you can use to train it, add GIFs to certain messages, and store customer data. Ada can also integrate with most messaging channels and customer service software, send personalized content to your customers, ask for customer feedback, and report on your bots’ time, effort, and cost savings. According to their website,
VERGIC Vergic offers an AI-powered chatbot that can serve as your businesses’ first line of customer support, handle transactional chats, and transfer more complicated problems to your actual customer service agents. It’s like a hybrid chatbot that can boost your employees’ productivity. By leveraging natural language processing and natural language understanding, Vergic can also perform sentiment analysis, share documents,
Whether it’s on Facebook Messenger, their website, or even text messaging, more and more brands are leveraging chatbots to service their customers, market their brand, and even sell their products. Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AIpowered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
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