SU OP ND EN AY S
Welcome to your local office 01322 941333 | Available until late, even on Sundays
Introducing your local team... Robert Browning Owner Partner
Nick Menzies Area Partner
The new office in Ebbsfleet Garden City compliments Robinson Jackson offices at Dartford, Swanley and Swanscombe. Likewise, we work closely with the rest of the company’s established network across London & Kent.
Our expert valuers concentrate solely on the local area as this is the best way to deliver the most relevant information regarding the property market. Because we value so many homes every week, we can normally spot factors that may affect prices far quicker than data sourced from the internet. This gives our clients a big advantage.
Over 25 years, we have gained a reputation for out-ofthis-world results delivered by down-to-earth people. The team joining me at Ebbsfleet Garden City are far from new recruits. They have all worked at neighbouring Robinson Jackson offices for many years, so their knowledge about the development and surrounding areas is incredible. The Sales & Property Information Centre is for the community. A place customers can pop into during the day to have a chat about local life and discover what’s going on. Staffed by friendly faces who have a wealth of experience. Please ask them any questions about local homes, the best mortgage rates, lettings and investment opportunities or simply, what’s the best local takeaway?
Matthew Robertson
Emma Sullivan
Josh Leak
Tracy Wright
We are available 7 days a week to offer advice about your home or investment properties now offered as private rentals. My team are happy to help!
Carol Cope
Julie Emery
Chloe-Rae Philbrick
Ben Griffin Mortgage Advisor
30
ES & BRANCH N T S IN E M DEPART T N & KEN LONDO
ff ic e Local O rd, ry Orcha 67 Cher il l, C a s t le H D 1A D A 10
Our independent mortgage advisors are based in every branch, offering same-day appointments. This allows you to discuss your financial circumstances in a relaxed atmosphere. I can give you a quick decision and because we are independent, can offer products from most lenders - some of which may not be available on the High Street.
Your local office covers; Castle Hill, Alkerden, Ashmere, Weldon, Ebbsfleet Green, Ebbsfleet Valley, Ebbsfleet Quarter, Springhead Park and the surrounding areas.
INTRODUCING
OUR LETTINGS SERVICE FRIENDLY INVESTOR ADVICE In addition to sales expertise, we have lettings specialists to advise anyone interested in purchasing an investment property at Ebbsfleet Garden City. If you have considered a buy-to-let investment or currently own a rental property, we would be delighted to offer free expert advice that will help maximise your return.
SERVICES THAT MEET THE MODERN RENTAL MARKET We understand that your choice of letting agency is a personal one. With a growing variety of services available to landlords and investors, we also appreciate choosing the right agent can be complex. At Robinson Jackson, we deliver a straightforward solution that provides results and stands up to the rigours of the modern rental market. Ensuring we look after our customers best interest is the priority.
Staff are the linch-pin, who are dedicated to building long-term relationships with you. In recognition of our customer care, marketing and leading results, we are proud to have won ‘the best lettings agent’ award. We hope the accreditation, endorsed by Rightmove, gives you the added confidence to consider our services.
OUR AFFILIATIONS
with you every step of the way
Moving home is a momentous occasion and it’s only natural to experience highs and lows along the way. Particularly given the sums of money involved, the number of related parties to coordinate and the time pressures from modern life. Finding your next home or selling a property takes up valuable time – time you might not have when you’re already juggling a hectic work and family life. That’s where our branch steps in. We’re in the business of helping people, not just selling houses - or worse still – just advertise them. We don’t want any of our clients to feel worried or out of their depth when moving home, so we concentrate on providing reassuring face-to-face advice every step of the way. Our service starts from the moment someone registers with us to the day the keys are handed over. We find regular communication is crucial – contacting the client first so they’re never left wondering or chasing us, replying to emails promptly and making ourselves available - in the flesh - through branches that open late, even on Sundays. It’s easy to get swept up with the online agency phenomenon, where fixed fees and alluring promises might catch your eye. We are finding, however, that many sellers come to us after an unsuccessful period with an online agent. While they’ve been able to get their home advertised online, viewings have been thin on the ground, and chains have unraveled when it came to steering the sale successfully to exchange and completion. Movers have found themselves frustrated with the lack of activity and unaccountability, spending hours trying to work out the best people to speak to or the right button to press on the phone - 1, 2, 3 or 10?
For us, this is not acceptable. We know the hard work actually starts after an offer has been accepted, so we employ dedicated Sales Progressors who co-ordinate everyone in the chain until completion is reached. Our Progressors even have movers coming to them worrying about how to collect keys from online agents and they can’t get hold of anyone for advice – this is not a problem when you’re using our services, with a local convenient branch. Sales Progressors are also backed by the branch teams who you can meet or call every day of the week. It might surprise you that we have excellent working relations with other estate agents and solicitors, as we’re often the driving force behind related chains. Fellow High Street professionals have become edgy recently when an online agency has been representing a seller but they breathe a sigh of relief when they see The Robinson Jackson Group involved – they know we
Tracey Wright
have the tenacity and staff resources to push everyone
Head Sales Progressor
along to completion. Sadly, it’s online agents who usually require the most support from us, and that’s why we’d advise caution when buying or selling via a nontraditional agent. While we’re happy to support and cajole everyone else in the chain, it is only natural to put our clients first. This might extend to finding you your next home and negotiating the purchase price on your behalf - even if it means opening a dialogue with a rival estate agent. For us, if we can help secure a property at a favourable price, it’s one less worry for our clients. If you love the idea of moving home but dread the thought of the time it might take and the constant chasing, then our friendly team will take care of things – offering advice and support you every step of the way.
My sole responsibility is to coordinate the various parties once you have accepted an offer on your property. This is a unique and sometimes challenging role but one I have enjoyed for many years. I will become your first point-of-call once the legal stages begin. I will keep the process on track and be on hand to answer any questions you may have.
SOLUTIONS FOR BUSY LIVES We understand our customers lead busy lives, so we are carefully introducing new ways to make the process easier for you. The latest technology at your fingertips is designed to complement the award-winning personal service available 7 days a week.
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Book viewings & valuations 24/7 e-sign agency & legal documents Approve property marketing Receive appointment confirmations & updates Enjoy our mobile friendly website
• Explore with dynamic property search
Rated
5
See all of our reviews on
Words of thanks “Absolutely amazing service. I cannot thank you enough for all the work you did in getting us to exchange. I would highly recommend Robinson Jackson for your next house purchase.”
“Outstanding service from start to finish. I took their advice they sold my house in days and got the best possible price for it. They were always on the end of the phone for advice. I was given advice on which offer was the best to accept obviously it was down to us who we picked but we were told everything we needed to know to make that decision. Once sold we had excellent help from their after sales team who could not help us enough. All staff were amazing. I can very highly recommend.”
“Choosing the right Estate agent is a very important part of your property move. We had a couple on our short list but chose to use Robinson Jackson & have not regretted it for one moment. From the initial introduction the whole team have been professional and enthusiastic & make you feel special. The whole team always answered any questions immediately. We were fortunate that our house sold quickly. This was partly due to it being marketed at the correct price and also RJ’s client base already had people looking for similar properties to what we were selling. Once the offer was accepted the progression team stepped in. They were full of energy & passion & really whipped the solicitors into shape ensuring we exchanged in a timely manner & didn’t let the momentum slow at any point! The progression team are pivotal to us buyers and sellers as they always return your call & sort out any problems or concerns we had. They are a good point of contact as well for liaising with your solicitors which I didn’t realise until now. I am rarely one to leave a review but in this case it is thoroughly justified! .
DEE JOHNSON
PAUL WEEKS
PAUL HARLEY
“Fantastic service. Always kept up to date. Very easy to speak to, always answering my calls and getting back to me. Very glad we chose Robinson Jackson, would definitely recommend them and would use them again without hesitation in the future.” LISA WYKES
“I would highly recommend Robinson Jackson. They were all brilliant and helpful from the beginning until completion. They always answered our phone calls. Whenever we asked for a viewing they gave us a slot which was convenient for us.” KAMRAN KHAN
For more reviews from our clients visit robinson-jackson.com
Trusted to achieve the best results... SOLD Other Agents
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Mercer Avenue Castle Hill
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Source: Rightmove 1st Jan 2021 to 31st Aug 2021. Sales Agreed Report for DA10 1 data is derived purely from rightmove.co.uk’s internal statistics and advertisers on 23/09/21, may be subject to specific geography or search criteria and is provided ‘as is’ for general interest only. Rightmove makes no warranty as to the data’s suitability for any purpose and accepts no liability for any action or inaction taken as a consequence of its use.
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BE AWARE: You may be legally * PLEASE liable to pay an online agent’s fee even if they fail to sell your property.
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