Applicant Registration

All records – Applicants, Vendors, Tenants & Landlords should go onto REAPIT

Shred paper registration forms, once added to Reapit.

Only collect information that is essential and enter it all onto REAPIT.

Do not record any sensitive information e.g. Children’s names, school’s and ages.

Load each customer’s information onto REAPIT under their own contact record.

Let customers know you will add them to our database.

Depending on the nature of the enquiry, inform customer that you will stay in touch.

Once registered, send a property match or a ‘no contact’ email.

All Reapit emails include a link to our privacy policy and this disclaimer; “In order to deliver the best possible service, your details are saved to our database.”

If the applicant makes an offer on a property it MUST go onto Reapit. This will prevent their record being accidently erased in the future.

Scan all photocopies of ID onto Reapit and shred paperwork.

Lock all paperwork away in the evening and store day books securely.

Use the ‘tasks’ or ‘messages’ function in REAPIT to share personal information with other staff. If you prefer to use email, please delete them once actioned.