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TRUCKING (PAGE
THE WAY AND THE WHY OF TRUCKING
ARE YOU A WAY THINKER OR A WHY THINKER?
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By Dana Smith
WHAT COMES TO MIND WHEN YOU HEAR THE TERM, “THE WAY OF THE WORLD”? MAYBE YOU THINK OF THE WAY IT’S ALWAYS BEEN DONE. I HAVE HEARD THIS QUOTE MANY TIMES OVER THE YEARS.
You’re talking to someone about something, and the other person says oh, “It’s just the way of the world.” Kind of like, “that’s the way the cookie crumbles”. But what does that even mean?
Let’s start with “the way of the world.” It’s a very general quote. It’s almost as if one has given up, and accepted that’s just the way it is, the way everyone has always done things. An example may be that you have worked for the same company within your trucking career for 20 years, and you may have had thoughts about changing that career, but you don’t! You will have that pension at the end,
the security you think you need, and off you go into the sunset, with no fear of change. I call this the Golden Handcuffs.
Millions of people do this year-afteryear. You just keep plugging away at the same job, day-after-day. Many are unhappy, but they will not make that shift. Is it money that drives them; is it fear of change, the unknown, have they settled for the status quo? Or could it be that it’s just “ the way of the world?”
Everyone has their own reasons for what they do, how they live their life, and following the path they take. Thankfully they do, as life would be pretty boring if we all did the same thing.
I have heard this quote in business as well. “We are doing it this way because that’s the way we have always done it”. That may have worked well in the old way of thinking, but it is a different world we live in now. Running your trucking business has changed. Throughout the industrial age, people went to work in labour jobs, and typically stayed until they retired. It was just “the way of the world.”
Everyone seemed to want that job security. In trucking it was no different. A big pool of drivers were there to pick from. They had the skill to do the job, and were willing to work hard and long hours to get the job done. Trucking is a hard lifestyle, on the road away from your fam-
ily, eating and sleeping out of your truck, and so on. Ask an old school driver why they have been trucking for so long, and the answer is usually “it’s in my blood”, or because their father was a driver and that’s just “the way It was”. It was a natural fit as they fell into that career.
Now let’s talk about “the why of the world”. Fast forward to the 21st century, and here we have Covid-19. The average age of drivers now is around 55 years of age. A lot of those hard working professional drivers are still out there plugging away with millions of miles of experience under their belts.
The freight volumes come and go, and so do the drivers these days. But because a lot of drivers are reaching the age of retirement, that driver pool is becoming thinner and thinner as the days go by. Companies are now looking at new and different alternatives for recruiting.
They are looking at international drivers, women, retired veterans, and younger adults to fill the roles. Anyone and everyone that owns a truck are looking for drivers. So, how does one compete in this environment in today’s trucking world? One of the newer things I’m seeing today are sign on bonuses. These are great for the short-term, but are not a long-term solution. I use the analogy of dangling a carrot in front of someone with a big flashy number on it.
It’s not about fancy sign on bonuses, safety bonuses, benefits, and/or new equipment that you try and offer this new generation of drivers. Yes, drivers do have to make a living and they will always want more money, but it’s about your culture. It’s about your “WHY”. Why do you do what you do everyday? What is your company all about? What is your mission and your vision for the future? What is the bigger picture? What is your purpose? This new generation of drivers wants to feel as though they are part of something bigger than just a company wanting more to make more money.
Trust, value, and family are the things that matter to today’s professional drivers. They are a generation that is working smarter, not harder. They aren’t interested in working 70 hours in seven days like we all did, which is ludicrous to begin with, and they aren’t always interested in being away from home for extended periods. You may find some that are, and that’s great, but the majority want the same things the older drivers want. Not to work themselves to death, and to have more of a work/life balance. I hear a lot about respect in the industry, which goes both ways. Respect is something that people think should just be there. Respect starts within yourself. If you don’t respect who you are and what you do, then don’t expect anyone else to. Think about that.
Everyone has a job to do. Please don’t undermine someone’s position, and what they do. We are all connected to the same thing. The owners have their missions and values that their company was built on, everyone on the team in the organization should help to lift people up to their highest potential, not suppress and control them.
So, think about your own company, or the team that you’re on. Are you a “way of the world” thinker or a “why of the world” thinker? It may be the difference in creating, and having the right team, the right culture, and sustainability within your driving force, for the long haul.
Read more of Dana’s articles at themindfultrucker.com
NO DOGLEGGING HERE!
By Carter Hammett
PROPER WHEEL ALIGNMENT IS PARAMOUNT FOR DRIVER SAFETY AND IMPROVING THE FLEET’S BOTTOM LINE. ALONG COMES A NEW PIECE OF TECHNOLOGY THAT MERGES EFFICIENCY WITH COST SAVINGS AND BOOSTS CREDIBILITY TO BOOT.
There can be no arguing about the importance of proper wheel alignment for your truck. Never mind the expense of tires, alignment is critical for keeping tires from developing uneven wear which can lead to early and unnecessary tire removals.
It wasn’t that long ago when some fleets based their alignment on age of the vehicle or amount of mileage. In some cases fleets only align their vehicles when the tires are displaying irregular wear.
The other variable to consider is stress on the driver. Already a lonely profession, if the driver has to wrestle with steering to maintain a stable line, this will only cause anxiety and may result in higher staff turnover. Fortunately, there are new and improved responses to problems like these. One of these is the Quick Check Commercial ® (QCC), introduced by Hunter Engineering (www.hunter.com) in November 2021.
Described as “the world’s first touchless heavy-duty alignment and tread depth inspection solution,” the QCC is actually a combination of two unmanned inspection products: Quick Check ® Heavy Duty and Quick Tread ™ Heavy Duty, says Product Manager of Inspection, Alex Smith.
“Both products use lasers and camera sensors to generate their measurements without labor,” says Smith. “Quick Check ® Heavy Duty highlights total toe and camber issues on steering axles, as well as tandem axle scrub. If not kept within manufacturer’s specifications, these three angles are responsible for premature tire wear and poor fuel economy. Quick Tread™ Heavy Duty automatically generates three-dimensional tread depth results in seconds, quickly providing a clear indication of the tire’s tread condition.”
By combining both products, QCC empowers fleet customers to increase fleet efficiency and operational safety while HD repair facilities can identify profitable wheel service opportunities
In terms of efficiency, manually inspecting a tractor-trailer’s alignment and tread depth typically takes a technician about 30 minutes. QCC does this with no labour in 15 seconds.
Back in 2011, the American Trucking Association’s Technology & Maintenance Council conducted a study showing a typically misaligned 18-wheeler suffered 2.2% worse fuel economy versus one kept within specifications. With current diesel prices pushing $6 per gallon in both the United States and across Europe, this equates to a yearly fuel savings of $20,000 dollars for every million miles. The larger the fleet, the more critical keeping track alignment condition becomes. By measuring tread depth with Quick Tread™ Heavy Duty, fleet managers can avoid potential safety issues due to worn
tires and rotate tires to maximize the value of every millimeter of tread depth.
Another feature of the QCC is that it requires little upkeep. “Because there are very few moving parts, QCC requires very little maintenance,” Smith says. ”The only recurring maintenance most customers need is a simple glass wipe to the Quick Tread ™ Heavy Duty sensor camera glass.”
COMMON WEAR-AND-TEAR CAUSES
QCC can play a valuable role in detecting the effects of some of the more common causes of wear on tires.
Some of these include tread depth, camber and toe scrub.
According to Smith, one of chief catalysts for wear is Toe (Tandem) scrub. This is the angle formed by the intersection of horizontal lines drawn through each rear axle in a tandem axle pair. Excessive tandem scrub angle can cause decreased fuel economy and tire wear on every axle.
Camber is another thing to be aware of. This is the inward (negative), or outward (positive) tilt of the wheel. Excessive camber will prematurely wear tires and can cause a vehicle to drift left or right, causing driver fatigue over hundreds or thousands of miles.
Finally, tread depth – here defined as the depth of the tire’s grooves, measured from the surface of the tire to the bottom of the groove. “A lack of proper tread depth results in increased stopping distance. If one tire in a dually pair has more tread depth than the other, it will
carry more weight and therefore generate more heat, which can lead to accelerated tire degradation and in extreme cases, tire blowouts,” says Smith.
When combined with the cutting edge sophistication of technology including 3D scanning and cameras that capture the most commonly-damaged parts of the vehicle, you are working with a system that generates piece of mind for fleet managers and ultimately impacts the bottom line in a positively substantial way.
CONSUMERS IN CANADA LAG U.S. ON EV CONSIDERATION, STUDY FINDS
MORE UNLIKELY TO CONSIDER AN EV; RANGE, COST AND CLIMATE STAND OUT AS MOST SIGNIFICANT OBJECTIONS
BOTH VEHICLE MANUFACTURERS AND GOVERNMENT OFFICIALS HAVE WORK TO DO AS CONSUMERS IN CANADA TRAIL THOSE IN THE UNITED STATES WHEN IT COMES TO ELECTRIC VEHICLE PURCHASE CONSIDERATION.
According to the inaugural J.D. Power Canada Electric Vehicle Consideration (EVC) Study, SM released in June, 53% of consumers in Canada say they are either “very unlikely” or “somewhat unlikely” to consider an electric vehicle (EV) for their next vehicle purchase.
That number stands in contrast to the United States, where 59% of consumers say they are either “very likely” or “somewhat likely” to consider an EV for their next purchase.[1]
“There are several unique systemic challenges in Canada upon which manufacturers and policymakers need to collaborate to effectively navigate the transition,” said J.D. Ney, director, automotive practice lead at J.D. Power Canada.
“The good news is that EV consideration increases dramatically across a number of metrics once consumers are either better informed on the capabilities of the newest EVs or, better yet, have personal experience with them.”
FOLLOWING ARE KEY FINDINGS OF THE 2022 STUDY:
Cost is a metric to watch: Six in 10 consumers (61%) who say they are unlikely to consider an EV cite purchase price as a factor. This compares with only 44% of consumers in America who say the same. While those in Canada have access to an incentive program at the federal level, many provinces lack meaningful incentives to help bridge the significant gap between the purchase price of traditional internal combustion engine (ICE) vehicles and EVs.
Range anxiety still a detriment: Limited driving distance per charge is cited by 65% of those who say
they are “somewhat unlikely” or “very unlikely” to consider an EV, compared with 44% of consumers in America with a similar consideration level. Canada’s colder climate also likely plays into this reticence, with 44% citing range performance in extreme temperatures as a barrier to consideration.
More information engenders more consideration: The more experience that consumers have with EVs, the more likely they are to consider an EV for their next vehicle purchase. Likelihood of EV consideration is just 15% among those who have had no experience with these vehicles. That number jumps to 22% among those who have been passengers in an EV and to 42% among those who have driven one.
Nearly half (49%) of those who own an EV will consider another EV for their next vehicle purchase.
EV consideration by geographic location: The rate of EV consideration is highest in Western Canada, with 59% of consumers in British Columbia indicating interest in EV ownership. Residents of Quebec (50%) and Ontario (47%) have middling interest in EV ownership, while the Prairie (38%) and Atlantic Canada residents (35%) show the least interest.
The Canada Electric Vehicle Consideration (EVC) Study will be utilized as an annual industry benchmark for gauging EV shopper consideration. Study content includes overall EV consideration by geography; demographics; vehicle experience and use; lifestyle; and psychographics. It also includes model-level consideration details such as cross-shopping and “why buy” findings, and analysis of reasons for EV rejection. The study measured responses from 3,701 consumers and was fielded in April-May 2022.
For more information about the Canada Electric Vehicle Consideration (EVC) Study, visit https://canada.jdpower.com/industries/ automotive/2022-canada-electric-vehicleconsideration-evc-study.
The XC40 Recharge, the first fully electric vehicle from the Swedish carmaker, has been named Green Utility Vehicle of the Year by the Automobile Journalists Association of Canada (AJAC).
Experts at AJAC recognize the industry’s rapid acceleration towards an electrified future and evaluate vehicles throughout the year in real-world Canadian conditions to help consumers and eco-conscious buyers better understand the number of available options and factors to consider when making the switch to a greener alternative.
All eligible entrants to the AJAC Green
Utility Vehicle of the Year award were scored on parameters that included recharge time, driving range, vehicle dynamics, market significance and overall value. The automaker’s overall sustainability efforts were also a determining factor for the Canadian Green Utility Vehicle of the Year award.
Powered by twin electric motors, one on the front and one on the rear axle, the XC40 Recharge features a 78 kWh battery that can be fast charged from 10 to 80 per cent in about 33 minutes. The zero tailpipe emission, all-wheel drive powertrain generates up to 402 hp and 486 lb. ft. of linear torque, can accelerate from 0-100 km/h in about 4.9 seconds and offers a range of up to 359 kilometres on a single charge. Google Assistant, Google Maps and Google Play are seamlessly integrated for a uniquely helpful and connected driving experience.
“At Volvo, sustainability is just as important as safety,” said Matt Girgis, managing director, Volvo Car Canada Ltd. “The XC40 Recharge earning the prestigious AJAC Green Utility Vehicle of the Year award confirms that we are on the right track. Additionally, with the XC40 recently being awarded TSP+ award, Volvo is now the most awarded TSP+ auto manufacturer, further showcasing our commitment to safety in tandem with sustainability.”
As Volvo Cars continues down its path toward electrification and a zero-emission future, the automaker aims for half of its global sales to be all-electric by 2025, with the rest being hybrids, and is committed to becoming a fully electric car company by 2030.
Volvo Cars climate plan goes beyond addressing tailpipe emissions through electrification; the company will also tackle carbon emissions in its manufacturing network, wider operations and supply chain. Volvo Cars will also make better use of valuable material and lower its carbon impact by embracing the circular economy. By mid-decade Volvo Cars aims to have 50 per cent of sales be fully electric vehicles, 50 per cent of sales come from online purchasing, and 40 per cent less CO2 lifecycle emissions.
To learn more about the Volvo Cars approach to environmental sustainability, please visit: www.volvocars.com/enca/v/sustainability
AIR CANADA CHAUFFEUR SERVICE, NOW ELECTRIFIED BY PORSCHE FRANÇAIS
Air Canada recently announced that it has signed an agreement with Porsche Cars Canada, Ltd. to be the exclusive vehicle supplier of the Air Canada Chauffeur Service at Toronto-Pearson, offered to select Signature Class customers connecting to Asia, Europe and South America. The Air Canada Signature Suite recently reopened at Toronto Pearson.
Eligible connecting International Signature Class customers arriving from within Canada will be met by a Concierge before being whisked away on the tarmac in a Porsche vehicle to the distinctive Air Canada Signature Suite. The fleet of vehicles will be electric or plug-in hybrid electric vehicles, including the Porsche Taycan, Panamera and Cayenne, supporting Air Canada’s commitment to reach a goal of net-zero greenhouse gas emissions throughout its global operations by 2050.
“We’re excited to re-launch another key dimension of our Signature Service for international customers, anchored by our industry-leading Air Canada Signature Suite in Toronto’s Pearson Airport. Thanks to our partnership with Porsche, customers flying in International Signature Class can now experience their exciting and uncompromising vehicles. As we continue to restart key international routes, we look forward to welcoming our customers at Toronto Pearson with this one-of-a-kind airport premium experience in Canada,
in partnership with one of the world’s most iconic luxury car brands,” said Scott O’Leary, Vice President, Loyalty & Product at Air Canada.
The service resumes April 21, 2022 on a surprise and delight basis for customers at Toronto Pearson. With the restart of many international routes in response to pent-up demand following border measures being eased worldwide, Air Canada has welcomed back International Signature Service customers to its exclusive Air Canada Signature Suite and its range of exceptional services, such as a menu curated by Chef David Hawksworth and exclusive wines selected by Véronique Rivest.
Following the re-opening of the Air Canada Signature Suite at Vancouver International Airport later this spring, the Air Canada Chauffeur Service in partnership with Porsche is planned to be introduced later in 2022.
NANOS: INCREASED SUPPLY CHAIN ANXIETY AMONG WOMEN AND THOSE OVER 55
Canadians are increasingly concerned about getting goods due to supply chain disruptions, especially women and those over 55 years old, according to a Nanos poll of the Canadian public commissioned by the Canadian Trucking Alliance.
The poll reveals that 85% of Canadians said they were either concerned/ somewhat concerned with their ability to get goods and products, with the supply of perishable goods like food causing the most anxiety. The levels of concern varied between age, gender and region.
This survey showed a heightened concern among those identified as over 55 years old, as well as women. While 77 per cent of all Canadians between 18-35 said they were concerned/somewhat concerned about getting goods due to the current state of the supply chain, those same feelings in Canadians over the age of 55 jumped to 90 per cent. As well, 89 percent of women said they were concerned/somewhat concerned versus 80 percent of male respondents.
Most Canadians report they experienced delays or shortages for basic perishable necessities such as food, with about two in three reporting this happens regularly (13%) or occasionally (55%).
Additionally, 63 percent of Canadians think labour shortages in the trucking industry are contributing to higher inflation. The Canadian trucking industry nearly has 23,000 truck driver job vacancies right now and is expecting to be short over 55,000 drivers by 2024.
Consequently, the Canadian Trucking Alliance believes that one of the keys to addressing Canadians’ concerns over supply chain bottlenecks and disruptions is to address the labour shortage in the trucking industry.
“CTA and the Government of Canada are working collaboratively within the Supply Chain Summit to address the systemic labour shortages in the trucking sector. CTA believes through more sustained driver training funding, immigration programs and enforcement of gross labour abuses through the Driver Inc. scheme we can help ease the concern of all Canadians,” said CTA president Stephen Laskowski.
Other important findings from the Nanos survey:
Canadians continue to have a high degree of respect for the trucking industry and consider it vital to the health of the nation’s economy. Over three fourths of Canadians positively rated the industry’s contribution to the prosperity of Canada (77%), down slightly from November 2021 (88%). Considering the onslaught of negative media attention generated by the border and Ottawa protests earlier this year, the vast majority of Canadians continue to acknowledge how important the industry is to our society.
Some natural attrition was also expected from the unprecedented level of admiration the industry received from the public as it stepped to the forefront very early in Canada’s pandemic response strategy;
Quebecers are most likely to associate labour shortages in trucking to inflation woes (69%), followed by Ontarians (62%) and BC (60%). Those aged 55 and over are most likely to believe there is a connection (68%), although over half of respondents in all other age categories also felt this way;
The level of concern about the difficulty in getting goods was most pronounced in Ontario (86% were concerned or somewhat concerned– up from 83% last Nov.) At least 80% of respondents expressed some level of concern in every jurisdiction;
Frequent and ‘regular’ shortages of basic perishable items appear to be most acute in BC, according to respondents (17%), followed by the Prairies (14%) and Ontario (13%). However, Atlantic respondents overwhelmingly reported the highest level of at least ‘occasional’ shortages (71%), followed by Ontario (58%) and BC (56%).
“The escalating shortage of professional truck drivers is having a negative impact on the supply chain and, by extension, the economic recovery of Canada,” says Laskowski. “Now is the time for action by government of all levels throughout the country. “It is critical we act quickly to alleviate the compounding economic stress on Canadians and the businesses they rely on to keep them safe, secure and to keep the economy moving.”
THE SUCCESSION FORMULA
By Steve Leal
PASSING YOUR BUSINESS TO THE NEXT GENERATION IS A CHALLENGING DISCUSSION. STEVE LEAL SHOWS HOW BODY SHOP OWNERS CAN PROTECT THEIR LEGACY.
You’ve worked hard for many years to build a flourishing business, earned the goodwill of your customers and are now wondering what happens to your legacy when you retire. How do you put your hard-earned business into the right hands and retire peacefully?
If this is you, you are not the only one. According to PWC’s 2021 US Family Business Survey, two-thirds of all family businesses in the US don’t have a robust and detailed succession plan in place. This just goes to show that succession planning is often the most overlooked part of a business strategy. Most entrepreneurs fail to include an exit strategy or succession planning when they start their business, until it is too late. As an increasing number of older business owners plan retirement, it is not uncommon for their children to show no interest in taking over the business.
In my opinion, succession planning is critical in uncertain times and should be part of your strategy from Day One. An early business succession plan delivers real life benefits – a defined path to successful retirement, more financial security, and greater protection when unplanned events occur.
In our network, there are quite a few family businesses that began many years ago and are now being run successfully by second- or even third-generation owners. How did they get there? The answer is smart succession planning. These owners planned their retirement and prepared the next generation to take over months, and even years, in advance of retiring.
An effective business succession plan is an extremely well-written, detailed, and clear document prepared with the assistance of experienced financial and legal professionals. Here are some best practices to help you throughout the transition and beyond.
START THE CONVERSATION EARLY
This may well be your most difficult dinner-table conversation with your family, but it is something that needs to be done. Pick a time and place convenient for everyone. Make sure everyone in the family is in the loop at every step of the process.
IRON OUT DIFFERENCES
Disagreements are inevitable in family-run businesses. It will be up to you to
determine the agreeable solutions where both the business and the family relationships are not threatened. It’s important to listen to everyone’s views to ensure there is a consensus on your ultimate decision.
INVOLVING YOUR TEAM
Once you have found your successor, be sure to communicate your choice to the rest of your team so that your successor finds acceptance at the workplace. It is also wise that your successor shadows an experienced hand for a considerable period, so they learn processes quickly.
PREPARATION AND MENTORING
Running a body shop is not always easy and your nominee will require themselves to be prepared to run the show confidently after you retire. Be prepared to spend enough time teaching your successor all elements of the business.
STEP AWAY ENTIRELY
Once the transition is completed and the new family member understands all elements of the business, it is wise to step away and allow the new owner to take charge. The designated family member is responsible for all business decisions and for all profits and losses.
Succession planning may seem like a huge challenge when transitioning a family business from one generation to another. Prior planning and the right support (or the lack thereof) can ensure whether your legacy is in good hands or not.
Steve Leal is the President & CEO of Fix Network World.
WE’RE BIG ON SECOND CHANCES.
Thrift Stores
FROM PARTS UNKNOWN
COVID AND ITS VARIOUS IMPACTS, SUPPLY CHAIN SHORTAGES AND PRODUCTION DISRUPTIONS HAVEN’T JUST AFFECTED THE AUTOMOTIVE INDUSTRY, AUTO PARTS HAVE BEEN AFFECTED AS WELL.
By Carter Hammett
EARLIER THIS YEAR THE AUTOMOTIVE INDUSTRY HELD ITS COLLECTIVE BREATH AS THE BLOCKADE NEAR THE AMBASSADOR BRIDGE AT THE WINDSOR-DETROIT BORDER CROSSING ESSENTIALLY SHUT DOWN ALL MOVEMENT, OF GOODS BETWEEN CANADA AND THE U.S.
Folks had good reason to utter that
gasp: over $300 million in trade flows over the Ambassador Bridge daily, and $100 million of that is for the automotive industry.
The blockades were just the latest setback for an industry still reeling from COVID, followed by supply chain shortages. The overall damage included layoffs by the hundreds as well as months-long wait times for cars and unprecedented price increases even for used vehicles.
The biggest culprit of course, was the crippling shortage of microprocessors, used to control everything from infotainment systems to power trains to digital safety systems.
Most vehicles use up to 100+ microchips, which makes lack of access to them particularly disruptive. Following pandemic cuts, automotive manufacturers had to take a back seat to the strong demand for webcams, smart phones, TVs and other electronics from consumers during Covid lockdowns.
But it’s not just microprocessors that are in short supply. The problem has spread to plastics and even foam as the industry struggles to right itself.
“Supply chain issues have affected the industry and consumers in all channels,” says Jean-Francois Champagne, president of the Automotive Industries Association of Canada (AIA), which unites the entire automotive aftermarket supply and service chain under one umbrella. “Our membership extends to more than 4,000 member locations across Canada employing professionals dedicated to providing quality parts and products as well as vehicle service and repairs to the country’s fleet of almost 26 million vehicles,” Champagne says.
And since both new and used cars are in short supply or priced out of many consumer hands, computer-savvy customers have been turning to online parts suppliers like NAPA, ebay and Amazon looking for auto parts to extend the life of their vehicles as they anxiously wait for the finished product to arrive.
AIA has conducted research into this topic and learned that Canadians most often look for the following components, which include motor oil, tires, wiper blades, windshield washer fluid and brake pads.
Parts that continue to remain in short supply include ABS brake modules, engine sensors, windshields and transmission control modules.
Pundits across various industry sectors anticipate the problem will last into next year. Fortunately the federal government has already started funnelling monies into the semiconductor sector, which is anticipated to be up and running before long. Along with various other initiatives, including funding for electric vehicles and reframing the use of some Ontario automotive manufacturers and the industry is slowly but steadily righting itself. Consumer spending habits and behaviours have been altered, however.
“Consumers will continue to buy online creating an expectation on the part of automotive service providers to install these parts, creating challenges in the area of proper parts and warranty,” says Champagne.
That’s yet another change the industry will have to respond to, but for now, it looks as if Canada’s parts sector is slowly moving towards a healthy, pre-pandemic equilibrium.
