Living Well 60+ March-April 2017 Story: The Willows

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MARCH/APRIL 2017

Just Like

Home The Willows at Fritz Farm

by Charles Sebastian, Staff Writer

If you’ve been wondering about all the construction going on at the corner of Nicholasville Road and Man o’ War Boulevard, The Willows at Fritz Farm is part of it. The Willows is a new facility that focuses on personal care, short-term rehabilitation and long-term nursing. The Willows is a Trilogy Health Services senior living community. Founded in 1997, Trilogy offers a full range of personalized senior health and hospitality services, from independent and assisted living to

skilled nursing and rehabilitative services in 107 senior living communities throughout Kentucky, Indiana, Ohio and Michigan. The Willows at Fritz Farm will join Trilogy’s two other Lexington locations, The Willows at Citation and The Willows at Hamburg. All three campuses offer a full continuum of care and support services, including personal care, specialized memory care (Hamburg), long-term care, skilled nursing and rehabilitation services. Residents can select the level of care that most closely matches their needs and preferences.

Shannon Gordon, Senior Community Service Representative at The Willows, elaborated on its new offerings for Lexingtonians. “We are excited to announce that our first residents moved in on February 22. We are accepting reservations for our private suites and encourage those in the area to stop by for a personal tour of our private suites,” she said. “There is a total of 85 beds. We have 54 skilled nursing beds. There are 31 beds allocated for personal care, which is more self-sufficient, like assisted living. All our staff are trained on the services we’re offering.” The campus includes an abundance of private suites, many with courtyard views. The suites are tastefully furnished, but residents may choose to add their personal touches with furniture and decorations from home. The rooms are also organized into neighborhoods, with short, convenient hallways that allow residents to get to know their neighbors as well as their caregivers. This approach ensures that everyone who visits and lives at The

Willows feels comfortable, secure and, most importantly, at home. The Willows’ care and support services are carefully coordinated from level to level, setting to setting, as a resident’s care needs increase or decrease. From personal care and respite care services in its elegant residential facility, to short-term rehabilitation in its state-of-theart health center, The Willows is dedicated to providing a continuum of care that goes above and beyond expectations. Many residents come to The Willows for a short stay following an illness, injury or acute hospital stay, while others require ongoing, high-quality long-term care and support. Through its health centers, The Willows provides 24-hour skilled nursing services and comprehensive rehabilitative services. These services are tailored to the specific needs of each individual and are delivered by specially trained staff. The Willows offers Trilogy’s unique Home Again short-term rehabilitation program in its state-ofthe-art therapy gym. This program


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LIVING INDEPENDENTLY IS EVEN BETTER WHEN YOU HAVE A LITTLE HELP. features a full range of medical and rehabilitation services, including physical and occupational therapy and speech language pathology. Therapists at The Willows work directly with residents’ physicians to create innovative, individualized therapy programs utilizing the most modern equipment. For patients who no longer require all the resources of an acutecare hospital but who still require more care than can be provided at home, The Willows’ transitional care suites provide a special healing environment. Here individuals are prepared to return home or to independent living after receiving appropriate post-acute care. The length of stay for patients in the transitional care suites can vary from a few days to a month or longer, depending on the individual’s specific needs. Trilogy’s company motto is Compassionately Committed to Excellence in Customer Service, and there are many checkpoints in place to create that excellence. “We are certified by the state,” Gordon said. “We were just named one of the best places to work in Kentucky for the 10th year in a row. We have nurses and CNAs on staff. We have a Life Enrichment Director and she keeps her finger on the pulse of what our residents are wanting. We do customer-service surveys twice a year to get good feedback on what people are wanting. Our therapy department was created for those who have medical needs in our

health center. We have consistent courtyards. Shorter hallways offer spa area that residents may use for staff so the residents will get to know quick access to different areas. We relaxation and healing. Community them and have meaningful relation- have nurses’ stations at the end of events and brunches boast frequent ships with them.” each hallway, so they can get to resiguest speakers, as well as a Senior In what other ways is The Wildents quickly if they need help.” Executive Club.” lows’ service different from other The Willows will strive to remain Life at The Willows can be as laid facilities? head and shoulders above similar back or as exciting as each resident “Our culture is focused on servant facilities in the area. desires. There will be abundant leadership,” Gordon said. “We offer “Once a year we do a competitive activities, all designed to inspire, fine dining, family care and emanalysis to stay above par with other educate and enrich the lives of everyployee care. Each standard we have facilities that offer like services,” one who calls The Willows home. is geared to exceptional service and Gordon said. “Cable, phone, fully As Randall Bufford, President and going above and beyond. We use furnished rooms: All are offered CEO of Trilogy, says, “We believe the resident-centered approach to for one rate. We have a full beauty our campus is their home, and they care. We see ourselves as visitors in salon, physical therapy and a Jacuzzi are our family.” their home. We keep them engaged and provide them options like they would get in their own home.” Residents can There are many differences in the assisted living model versus select the level the personal care focus. In assisted of care that most living, for instance, the staff can give reminders about medications, but closely matches in personal care, the skilled nurses their needs and can dispense the meds. The Willows will also offer respite services, and preferences. will offer the ability to schedule other services, like home health or hospice, based on resident needs. A host of regularly scheduled activities ensures residents can exercise and have fun. These include group exercise classes and lunch outings to cooking seminars and Wii bowling. There is something for everyone at The PERSONAL Willows. CARE AND SO MUCH MORE “Around 100 employees will work at The Willows,” Gordon said. “We NOW OPEN! have a village center with two different cafes, several living room areas, an ice cream parlor and fenced-in

Living in a comfortable community with staff nearby to help you with the tasks of daily living can go a long way in reducing stress, leaving you time to live your retirement years in the best way possible – living it up. Schedule a tour of our community today.

2710 Man O’War Blvd. • Lexington, KY 40515 859-273-0088 • willowsatfritzfarm.com •


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