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Vendor: CompTIA Exam Code: PK0-004 Exam Name: CompTIA Project+ Exam Version: 13.02 Q & As: 246

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QUESTION 1 Which of the following risk strategies is represented by the purchase of insurance? A. B. C. D.

Mitigate Accept Transfer Avoid

Correct Answer: C Explanation: "Transfer: Moving the liability for the risk to a third party by purchasing insurance, performance bonds, and so on"

QUESTION 2 A project manager is releasing resources and archiving documents. Which of the following phases is the project MOST likely in? A. B. C. D.

Initiation Planning Monitor and control Closing

Correct Answer: D

QUESTION 3 Which of the following are characteristics of a project? (Choose two.) A. B. C. D. E. F.

Ongoing Temporary Start and finish Achieving a goal Consisting of milestones Restricting the budget

Correct Answer: BC Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 27

QUESTION 4 A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST risk mitigation strategy that the project manager should use? A. B. C. D.

Organize adequate training and have one of the operational staff as part of the project team. Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring. Have the project adequately document the solution and ensure a transition is in place. Escalate this as an issue to the project control board and ensure that there is adequate discussion.

Correct Answer: A Guaranteed Success with EnsurePass VCE Software & PDF File


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QUESTION 5 A software upgrade project has been postponed because it may impact a critical business system. Which of the following strategies has been applied? A. B. C. D.

Accept risk Mitigate risk Avoid risk Exploit risk

Correct Answer: C

QUESTION 6 The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date. To alter the pace of the project, which of the following should the project manager do FIRST? A. B. C. D.

Give approval for the change requested by the project sponsor. Deny the request from the project sponsor. Document the change request from the project sponsor. Ask the project sponsor to change the request.

Correct Answer: C

QUESTION 7 During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project. Which of the following documents would contain these items? A. B. C. D.

Business case Requirements document Project timeline Task plan

Correct Answer: B Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 138

QUESTION 8 A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger? A. B. C. D.

Incident response Quality control Resource changes Business continuity response

Correct Answer: A

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QUESTION 9 Which of the following roles has approval authority for project funding? A. B. C. D.

Champion Chief Financial Officer (CFO) Project Management Office (PMO) Sponsor

Correct Answer: D

QUESTION 10 Which of the following job roles is primarily tasked with communicating the project timeline changes? A. B. C. D.

Project scheduler Project manager Project sponsor Project coordinator

Correct Answer: B Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 93

QUESTION 11 Which of the following tools would a project manager use to determine the root cause of an issue? A. B. C. D.

Pareto Chart Ishikawa Diagram Histogram Monte Carlo Analysis

Correct Answer: B

QUESTION 12 Which of the following charts is a graphical representation of the causes of a specific event? A. B. C. D.

Histogram Scatter Fishbone Gantt

Correct Answer: C Explanation: A fishbone diagram is a cause-and-effect diagram that shows the relationship between the effects of problems and their causes. This diagram depicts every potential cause of a problem and the effect that each proposed solution will have on the problem.

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QUESTION 13 The project manager for a TV tower construction project receives notification that a strong storm is expected the following week. Which of the following should the project manager do NEXT? A. Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately. B. Evaluate the risk, fill in the issue log, and communicate it according to the communication plan. C. Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan. D. Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders. Correct Answer: C Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 238

QUESTION 14 A project is coming to the end of a phase. The PMO required that the quality team review the work and budget before moving on to the next phase of the project. The project manager must schedule the review of the phase and have the stakeholders present. This review is referred to as: A. B. C. D.

change management. a milestone. a tollgate. an incident response.

Correct Answer: B

QUESTION 15 A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved. Which of the following constraints are MOST likely to be affected? (Choose two.) A. B. C. D. E.

Quality because the existing system is now outside the threshold. Requirements because this is a change to initial scope. Cost because replacing the system incurs additional expense. Schedule because this was an unscheduled task and will impact the timeline. Stakeholders because they will need to understand the modification and provide buy-in.

Correct Answer: CD Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 293

QUESTION 16 An outsourced project team member approaches the project manager and complains that the contract does not permit overtime. The project manager had fast-tracked tasks that require additional hours. Which of the following documents did the project manager fail to reference? A. MOU Guaranteed Success with EnsurePass VCE Software & PDF File


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B. MOA C. SOW D. SLA Correct Answer: B

QUESTION 17 A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps. Which of the following conflict resolution techniques is the project manager using? A. B. C. D.

Forcing Negotiating Compromising Avoiding

Correct Answer: B Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 200

QUESTION 18 Which of the following is a schedule that illustrates the duration of an activity? A. B. C. D.

Process diagram Ishikawa diagram Gantt chart Pareto chart

Correct Answer: C Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 168

QUESTION 19 A milestone task on the critical path has been completed. Which of the following should the project manager notify? A. B. C. D.

Owner of predecessor task Project team Project sponsor Project steering committee

Correct Answer: C

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QUESTION 20 Several team members report that meeting objectives are not being met. Which of the following documents would a project manager create to make team meetings more effective? (Choose two.) A. B. C. D. E. F. G.

Create an SOW prior to each meeting and adhere to it. Create a meeting agenda prior to each meeting and adhere to it. Create a lessons learned list prior to each meeting and adhere to it. Create a project charter prior to each meeting and adhere to it. Create an action item list during the meeting and adhere to it. Create a corrective action plan prior to each meeting and adhere to it. Create a WBS prior to each meeting and adhere to it.

Correct Answer: BE

QUESTION 21 When forming a project team, there are a number of phases. When a project team is productive and effective this phase is known as which of the following? A. B. C. D.

Forming Norming Performing Storming

Correct Answer: C

QUESTION 22 A project schedule lists a resource as 50% because it likely: A. B. C. D.

is a shared resource. depict a resource shortage. signifies overallocation of a resource. notes underallocation of a resource.

Correct Answer: A

QUESTION 23 A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as: A. B. C. D.

Resource leveling Staff Augmentation Work relocation Outsourcing

Correct Answer: D Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 297

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QUESTION 24 A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility. Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly? A. B. C. D.

Email Social media Text messaging Face-to-face

Correct Answer: C Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 261

QUESTION 25 A company hires a number of interns and assigns them key roles on a project. Which of the following should the project manager MOST likely anticipate? A. B. C. D.

Reduced quality Reduced scope Reduced risk Reduced timeline

Correct Answer: A

QUESTION 26 A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying? A. B. C. D.

Transfer Accept Avoid Mitigate

Correct Answer: A Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 238

QUESTION 27 A business has implemented a new online performance management tool that allows functional and project managers to rate employees online. This action is known as which of the following? A. B. C. D.

Business process change Organizational change Internal reorganization Business continuity planning

Correct Answer: A Guaranteed Success with EnsurePass VCE Software & PDF File


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Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 297

QUESTION 28 A PM receives notification that an issue will impact a deliverable on the critical path. The issue is logged with a unique ID and assigned to a team member; however, the team member has not addressed it after a week. Which of the following would be the BEST approach to resolving the issue? A. B. C. D.

Assign a different team member to resolve the issue before the next status meeting. Review the issue with the assigned team member to determine a due date. Set a due date to resolve the issue and inform the assigned team member. Report the team member to a functional manager for disciplinary action.

Correct Answer: B

QUESTION 29 A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies. Which of the following documents should the project coordinator use? A. B. C. D.

Risk register Issue log Communication plan Status report

Correct Answer: A Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 240

QUESTION 30 A project manager is justifying a required change with the associated impact on the project. Which of the following is the NEXT step? A. B. C. D.

Implementation Approval Validation Auditing

Correct Answer: B Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 294

QUESTION 31 An industry leader may be joining the project team and can potentially provide additional expertise. Which of the following strategies should the project manager employ? A. Exploitation B. Acceptance Guaranteed Success with EnsurePass VCE Software & PDF File


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C. Validation D. Transfer Correct Answer: C

QUESTION 32 A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project. Which of the following are critical for the project manager to provide? A. B. C. D.

Cost, schedule, organizational chart, and risks/issues Risks/issues, cost, RACI chart, and action items Schedule, cost, risks/issues, and milestones Action items, organizational chart, schedule, and NDA

Correct Answer: C Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 326

QUESTION 33 A risk with a high probability and medium consequence to a project has been identified. In response, the project manager has purchased an insurance plan with the intent to provide additional funds if the risk is realized. There is no risk to the schedule or scope. Which of the following types of risk strategies is this an example of? A. B. C. D. E.

Accept risk Transfer risk Mitigate risk Exploit risk Avoid risk

Correct Answer: B Explanation: "Transfer: Moving the liability for the risk to a third party by purchasing insurance, performance bonds, and so on" Excerpt From: Kim Heldman. "CompTIA Project+ Study Guide." iBooks.

QUESTION 34 The executive sponsor asks a project manager to summarize the following for a project: 1. Final capital expenditures. 2. Anticipated cost of new employee resources to support the solution. 3. Maintenance estimates. Which of the following information should the project manager provide? A. Cost baseline B. Burn rate C. Cost variance report Guaranteed Success with EnsurePass VCE Software & PDF File


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D. Total project cost Correct Answer: A

QUESTION 35 Which of the following documents should be used to provide high-level reporting to key stakeholders? A. B. C. D.

Dashboard Communication plan Statement of work Project charter

Correct Answer: A Explanation: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 325

QUESTION 36 Resources for a project report to a project manager and a functional manager. The organizational structure is: A. B. C. D.

Matrix Ad hoc Functional Projectized

Correct Answer: A

QUESTION 37 Three IT companies have agreed to summarize their efforts as a common organization to generate new businesses in the IT cloud computing industry. Which of the following is the type of organizational change described? A. B. C. D.

Expansion Rightsizing Merger Onboarding

Correct Answer: C

QUESTION 38 A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Choose two.) A. B. C. D. E.

Lessons learned during the project. Produce operational support documentation. Gathering and centralizing project documentation. Organizing the communication of project closure. Identify the key project achievements. Guaranteed Success with EnsurePass VCE Software & PDF File


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