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About us
Solity Platform
How it works
Case Study
What is Solity
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Our team
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Business Continuity Planning
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CyberSecurity Incident Response
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Natural Disaster Incident Response
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Anywhere, anytime, any device
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Crisis and Incident Control
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Maritime New Zealand
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Solity Platform is an integrated, mobile, cloud solution for managing an entity’s entire business continuity managment cycle.
About us
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What is Solity
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We ensure the best response in the moments when speed and accuracy of decision making are most critical to organisations and their people
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ABOUT US
What is Solity Solity Software was established by an experienced team of experts in security, mobile technology, marketing and business development. We are a technology company focused on developing secure, high value, intuitive, and easy to deploy mobile business technologies for the public and private sector. After an earthquake wiped out the CBD of an entire city, we realised the ability to execute robust incident response plans under stress and when communications have been severely compromised, was critical. Unfortunately, it was also obvious there were no tools to make this possible. Building on this first-hand experience we developed a mobile platform for executing response plans, with a view to increasing both the speed and accuracy of the response. We provide our customers with the tools to automatically and instantaneously send task notifications to the right people at the right time, to collaborate in real time with the latest information from all sources on the ground and in command, and to manage the overall incident response. All with the goal of recovering and restoring service safely and in the shortest time possible. We strive to live by Solity’s mission statement; “To ensure the best response in the moments when speed and accuracy of decision making are most critical to organisations and their people.”
WHAT IS SOLITY ·
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About us
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Our Team
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Israel Reyes
Chris Mclean
Founder and Managing Director
Senior Developer
Israel Reyes is a passionate and successful entrepreneur. In 2012 he founded Solity - which provides a secure, cloud based platform for incident response management. This platform is based on a framework and protocol that was developed by Israel, whose many skillsets include: mathematician, scientist, security guru and solution architect. Israel’s career spans 17 years in crisis management, risk mitigation, network architecture and cyber-security; with global experience in New Zealand, USA, Latin America and Europe. He has worked within many corporate environments including IBM, Hewlett-Packard and Fujitsu; and his entrepreneurial streak, in combination with his passion for developing innovative solutions, has lead Israel to a number of successful ventures.
Chris is an accomplished solution architect and senior developer with over ten years experience working with IBM, Metservice and Internal Affairs.
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Among many projects, he has worked on one of the highest grossing New Zealand mobile apps, and has been instrumental in building robust, secure and innovative products for organisations where dependability is critical to the operations of customers.
ABOUT US
Kirill Volkov
Daniel Graser
Software Developer
Software Developer
Kirill combines his web development background with a passion for Emergency Management, bringing this important skill set to Solity. He has extensively worked with and trained people in several emergency management systems, such as WebEOC and EMIS. He has also been involved in response to emergencies on the ground, and worked in the EOC during activation. Kirill’s focus at Solity is on platform development. He enjoys solving technical challenges and delivering high quality results. He finds strong motivation in building software that ultimately helps save people’s lives.
Daniel has studied Engineering Physics in Germany and always had a passion for Mathematics. He enjoyed to share his gift of finding beauty in abstract mathematical solutions by tutoring his fellow students. While studying one semester at the University of Canterbury in Christchurch, he fell in love with New Zealand and came back his studies in Germany were finished. For him working as a part of Solity is a great opportunity to apply his analytic and structured mindset of an Engineer combined with a nice flavor of creativity, to approach problems from a new viewpoint. New to Wellington he is excited to make best use of his skills in a new environment and to continue learning. Daniel is highly motivated to do his contribution to make the world a better place and to help wherever it’s needed.
OUR TEAM ·
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Rosa Santana Head of Corporate Identity
Rosa is a qualified branding and marketer strategist and industrial engineer by trade. As Head of Solity brand portfolio. Rosa is responsible of the brand experience including case studies, reference cases, customer relationship, making Solity relevant, distinctive, and memorable. Rosa leads the marketing team with an exceptional track record of delivering positive impact on the business within the assigned budget and resources. Rosa uniqueness positive attitude and diversity of knowledge enables Solity to conduct successfully external and internal marketing campaigns, ensuring quality, global integration and relevance of all materials.
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ABOUT US
OUR TEAM · 15
Solity Platform
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Business Continuity Planning
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The comprehensive platform for BCP, Incident Response and Health & Safety Compliance
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SOLITY PLATFORM
Business Continuity Planning Identifying sensitive processes · Criticality · Operating frequency · Maximum interruption duration · Vulnerability
Defining business continuity plans · Breakdown tasks and actions plans · Roles and responsibilities matrix · Documents designated records and or procedures · Runs exercises scenarios to test BCP plans
Response management
Reporting and monitoring
· Breakdown tasks and actions plans · Roles and responsibilities matrix · Documents designated records and or procedures · Runs exercises scenarios to test BCP plans
· Creates audit logs · Produces dashboards, dynamic reporting updates and crisis monitoring, in real time · Automatically consolidates information from entities, risks, and processes · Exports PDF reports with time stamps for forensics and after action review · Automatic notification based on workflows
Simplifies testing and audit of BCP
Provides real-time progress updates during a BCP event
Benefits Improve response and provides better visibility
Improve response and provides better visibility
Enables faster training of new staff and enhances knowledge transfer BUSINESS CONTINUITY PLAN · 19
Solity Platform
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CyberSecurity Incident Response
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For CISOs who are concerned about the potential of an incident or attack and require an out-of-band emergency response capability. Solity provides a flexible and responsive platform to comprehensively and cost-effectively manage security incidents.
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SOLITY PLATFORM
CyberSecurity Incident Response Defining Incident Response plans
Incident Response Management
Reporting and monitoring
· Breakdown of tasks and action plans · Roles and responsibility matrix · Monitoring updates · Creating logs and printouts
· Contact applicable managers · Automate the creation of tasks, action plans, and documents · Monitors the response
· Real-time collaboration and execution of predefined action plan . Situation reports exported in PDF with time stamps for forensics, compliance and after action review . Automatic notification based on workflows · Create a report after simulation or real incident
Benefits Helps clients prepare for, respond to, and manage an information security related incident
Improve response and provides better visibility
Simplifies testing and audit of BCP
Provides real-time progress updates during a BCP event
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Solity Platform
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Natural Disaster Incident Response
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Mother Nature can be a tough customer. That’s why emergency responders around the world need to be agile and coordinated when disaster strikes. Power by Solity, teams from multiple organisations can collaborate and coordinate in real time, anywhere, anytime on any device.
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SOLITY PLATFORM
Natural Disasters, Incident Response Defining Incident Response plans
Incident Response Management
· Breakdown of tasks and action plans · Roles and responsibility matrix · Monitoring updates · Creating logs and printouts · Definition of specific legislative requirements for compliance before, during and after the incident
· Contact applicable managers · Automate the creation of tasks, action plans, and documents · Monitors the response · Integrated response coordination · Consolidated action plans · Resource coordination
Reporting and monitoring · Real-time collaboration and execution of predefined action plan . Situation reports exported in PDF with time stamps for forensics, compliance and after action review . Automatic notification based on workflows · Create a report after simulation or real incident
Benefits Helps organisations prepare for, respond to, and manage an natural disaster incident
Helps for Incident containment, through execution of policy, processes and procedures
Provide policy review and development
Incident Response Planning, training and execution
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How it works
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ANY
where time device
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HOW IT WORKS
ANY
where time device
“Location less translates speed to your competitive advantage. Enable you to launch a quick response from anywhere”
ANYWHERE, ANYTIME, ANYDEVICE ·
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HOW IT WORKS
ANY
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“It’s about your speed and ubiquitous access to your contingency plans, plus your time and cost saving”
ANYWHERE, ANYTIME, ANYDEVICE ·
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HOW IT WORKS
ANY
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“Change your game: speed, flexibility, collaboration, and instant insight, from any device”
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How it works
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Crisis and Incident Control
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· Imple m e n t i ng
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· Monit rating o r i n g 38
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Process Overview
HOW IT WORKS
Crisis and Incident Control Communicating in the event of a crisis or incident is critical for the response and recovery effort. An effective response demands that you inform and mobilise response teams, provide instructions to employees and communicate with customers, suppliers and other stakeholders. You also need a way for those parties to communicate with you. A typical incident response might involve multiple organisations, using different terminology and incompatible systems, while relying on predetermined response plans. Our product sits above and is independent of the responding organisations’ day-to-day systems, so there are no language or compatibility issues. Response plans can be modified in real time from a mobile tablet during an event as unexpected circumstances demand, optimising response effectiveness. The leadership team is kept informed with status updates delivered to their mobile phone.
demands that you inform and mobilise response teams, provide instructions to employees and communicate with customers, suppliers and other stakeholders. You also need a way for those parties to communicate with you. Communicating in the event of a crisis or incident is critical for the response and recovery effort. An effective response demands that you inform and mobilise response teams, provide instructions to employees and communicate with customers, suppliers and other stakeholders. You also need a way for those parties to communicate with you. A typical incident response might involve multiple organisations, using different terminology and incompatible systems, while relying on predetermined response plans. Our product sits above and is independent of the responding organisations’ day-to-day systems, so there are no language or compatibility issues. Response plans can be modified in real time from a mobile tablet during an event as unexpected circumstances demand, optimising response effectiveness.
It provides a simple means of achieving full and secure command and control capability from almost anywhere at any time.
The leadership team is kept informed with status updates delivered to their mobile phone.
Our customers tell us that it’s the first of its kind. Communicating in the event of a crisis or incident is critical for the response and recovery effort. An effective response
It provides a simple means of achieving full and secure command and control capability from almost anywhere at any time. CRISIS AND INCIDENT CONTROL ·
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Our customers tell us that it’s the first of its kind. A typical incident response might involve multiple organisations, using different terminology and incompatible systems, while relying on predetermined response plans.
· Highly effective, secure and easy-to-use solution. Confidence in the status of continuity and business change initiatives through the ability to monitor, trace and coordinate activity.
Our product sits above and is independent of the responding organisations’ day-to-day systems, so there are no language or compatibility issues. Response plans can be modified in real time from a mobile tablet during an event as unexpected circumstances demand, optimising response effectiveness.
· Enables automated alerts and response to datatriggered events such as weather forecasts or cyber security incidents.
The leadership team is kept informed with status updates delivered to their mobile phone.
· Assurance that planning, execution, monitoring and status is in your control. · Faster recovery, reduced risk, more uptime, better productivity, less impact on the operation.
It provides a simple means of achieving full and secure command and control capability from almost anywhere at any time.
· Valuable addition to your governance, policy, compliance and dashboard reporting framework.
Our customers tell us that it’s the first of its kind.
· Built to be aligned with BS25999 and ISO 22301.
Product Overview · A cloud and mobile based business continuity system to manage the planning, live implementation, review and audit of your continuity, recovery and incident response plans. · Real time business wide visibility, management and execution of business continuity and incident response plans, in the palm of your hands. Anywhere, anytime. 40
HOW IT WORKS
“This is the only product we’ve found that gives management full command and control during a crisis”
“Solity’s BC Manager is the one tool our Crisis team always rely on”
“When we modify our response plan on one device, it automatically updatesall others” CRISIS AND INCIDENT CONTROL ·
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Case Study
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Maritime New Zealand
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CASE STUDY
Maritime New Zealand Bringing Mobility to Maritime NZ Crisis - Response Teams Maritime New Zealand has three key roles: it operates the national maritime regulatory and compliance agency, it provides maritime safe infrastructure, and it manages the national incident response agency. They provide an important service for all New Zealanders by ensuring the safety, security and environmental protection of our coastal and inland waterways.
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We needed a mobile solution that we could access from any where, at any time, from any device and it had to be simple as 1-2-3 or it wouldn’t work. We also needed the solution to be adaptable and customizable to our unique business requirements and this needed to be achieved within a short time frame. Aaron Mikoz, Maritime CIO.
Solity are supporting them in this mission by ensuring their systems and processes continue to function in the event of a disaster or crisis.
Communicating the right information to the right people at the right time is essential when dealing with threats to business continuity.
In response to Maritime’s challenge, the Solity solution replaces flat electronic files and paper-based plans by migrating event response procedures and contact list into a secure cloud-based, mobile, automated, realtime, and collaborative environment.
Failing business continuity often starts with poor communications: notification of incidents might be too slow, ineffective or reach the wrong people; and involvement of executives may happen too late to benefit from their access and command over resources.
Maritime New Zealand chose to implement the Solity Platform after CIO Aaron Mikoz researched the market and found it was the only solution available that met their requirements.
Maritime New Zealand has implemented the Solity Platform to mitigate the risk of poor communications and facilitate effective response management across their organization. MARITIME NEW ZEALAND · 45
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CASE STUDY
Maritime New Zealand The Business Case Maritime New Zealand has three key roles: it operates the National Maritime Regulatory and Compliance agency, it provides maritime safety infrastructure, and it manages the National Incident Response Agency. As with most organisations the challenge was that all of their systems, processes and checklists are documented in manuals that sit within a cabinet in the boardroom. During an event, such as an earthquake, Maritime would not be able to access these, or the soft copes stored within their document management platform (which would also likely be unavailable in a disaster).
The Business Value
· Solity mitigates potential cost impacts through minimizing reputational, financial and legal cost. Solity offers a mobile, automated, real-time, and collaborative environmental.
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“Solity takes your workflow and converts it into a tool that can be used as a “Swiss-army knife” for a variety of purposes. It provides the checklist for how you respond, when and to whom, and keeps managers up to date via live status feeds. In Maritime’s case it also allows out Chief Executive to respond in a timely manner to Government information requests”. Aaron Mikoz, Maritime CIO.
· Solity replaces flat electronic files and paper-based plans, enabling great access to any incident processes. · Solity migrates event response procedures and contact lists into a secure cloud-based platform. · Solity brings increased efficiencies in managing compliance cost.
“The platform does not take over the executives’ decision-making process, but allows them to make more informed decision and track these- this is important in term of auditability. The Government has a much higher demand on organizations to provide evidence to events and this tool allows us to do that.” MARITIME NEW ZEALAND ·
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CASE STUDY
Maritime New Zealand Mobility
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It was important for the solution to comply with New Zealand Government standard for information security and for it to provide effective mobility so that information would be available any where, any time from any device because, as Mikoz points out: –9 times out of 10 our staff leave their laptops at work but they take their mobile phones and tablets with them– and they need quick, secure access to information whenever the call goes out in an incident or crisis situation.
Ease of use and flexibility of application are key strengths of the Solity Platform that also appealed to MiKoz. The whole approach is that any user training is minimal, and because the backend is all managed by Solity, all that Maritime New Zealand takes responsibility for is updating their contacts and feeding back to Solity any enhancements and changes in their workflow for responding to a given event.
“The biggest benefit to Maritime is that above everything else, a tool is only of value to the business to the degree that it has been adopted and used by the business – so the fundamental tenet of our approach is that this is not a tool that is just used during a 1 in 10 year event, but one that the staff would use every day 0 in a variety of ways.” Maritime New Zealand’s in-house IT Support team uses the Solity tool for coordinating and managing all outof-hours support calls. It also provides the team with a knowledge portal detailing who they need to contact if any component within their infrastructure fails. In a disaster that is exactly the information they need to have it hand. The tool is also going to aid and enable Maritime’s Rescue Coordination Center (who oversee Category 2 land, sea and air search and rescue across New Zealand) and the Maritime Pollution Response Service (who have a responsibility for nationwide response to events such as oil spills). Maritime New Zealand, has build an effective partnership with Solity and worked closely with them to guide development and customization of the platform. “Solity have come onboard as part of the team rather than as a vendor. They have taken time to get to understand the nature of our work to ensure the solution would be an enabler for our business. It is really easy to succeed is the MARITIME NEW ZEALAND ·
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CASE STUDY
Maritime New Zealand people you are partnering with are as passionate about what they do as you are. Solity are passionate about providing crisis management platforms and their mantra is the very Kiwi can-do attitude.” “Maritime is one of the transport lead agencies – we have a responsibility to improve our capability to respond to and manage maritime events. What this tool does is allows the core function of the business to still deliver services when a given event occurs. It enables us to be more effective and efficient in our response and we don’t have to worry that we have missed an action or failed to contact someone”
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We are proud to be contributing to the safety and wellbeing of New Zealanders by providing a platform that both government and private organisations can use to effectively manage situations where people’s loves may be at risk. Israel Reyes, Solity founder and managing director.
Mikoz predicts the Solity Platform will evolve over the next few years and be adopted by a wide variety of New Zealand organisations and Government agencies to enable effective inter-agency response management. Solity brings to an organization the peace of mind of a best practice incident response solution that helps minimize human, reputational and financial cost during an incident or crisis by enabling quick and co-ordinated decision making, communication and action, as well as providing extensive post-incident analysis.
Solity is 100% kiwi owned and operated MARITIME NEW ZEALAND ·
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CASE STUDY
“Solity provides us with clear visibility of our Response Plans and uniquely brings us faster response and faster recovery times to all incidents”
Aaron Mikoz, CIO, Maritime NZ
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It is not about “if” it is about “when”
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SOLUTIONS
Commercial in confidence, Copyright 2012 Solity Software
Solity Software Ltd 91 Dixon Street, PO Box 11512 Wellington 6011, New Zealand
www.solity.co.nz T: +64 4 803 3994 | M: +64 21 034 0734 Email: info@solity.co.nz