COMPANY PROFILE arabtech.com.kw
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CONTENT
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Company Overview
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Arab Technologies Business
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Arab Technologies Workplace
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Arab Technologies Purpose
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Arab Technologies Core Values
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Arab Technologies Vision and Mission
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Arab Technologies Solutions
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Application Design & Development
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Networking 14 Unified Network
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Smart Buildings
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Cloud Services
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Access Control & Attendence Services
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Gate Barriers
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Structured Cabling
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Thermal Solutions
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Arab Technologies Services
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Arab Technologies Partners
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Our Clients
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Company Overview: Background and Development
In today’s increasingly technology driven marketplace, it is critical to keep up with the latest innovations and solutions, in order to make the most of your investments and keep your business moving forward. So whether you are new to working with an IT Partner, or have worked with one for years, with Arab Technologies you will find cost-efficient support, guidance and the inspiration you need to provide your business with a competitive advantage.
Technology is not just about speeding up the process and allowing flexibility, but it can transform how a business functions and will save a company time and money if implemented and maintained properly.
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Arab Technologies is a full-service solution provider. Our head office is located in Kuwait City, Sharq Emad Tower and we support remote sites across multiple governorates. We place our focus on leveraging our infrastructure and footprint to support a broad spectrum of organizations with rapid deployment and emerging technologies. Over the years, Arab Technologies has evolved into an advanced solutions provider, focused on servicing customers and creating value through long term relationships that we build. We have established unique service level agreements (SLA’s) and fixed costs based on our customers’ needs and budget.
We strive to deliver more efficient, effective and relevant quality services and solutions tailored to the increasingly complex demands of organizations, in order to boost productivity of operations and to maximize value for our customers. Arab Technologies also strives towards technology that provides a real advantage to a business. The most powerful connection that a business can make is through all its stakeholders. Arab Technologies binds together business and technology.
• Enable you to focus on your business by providing a practical IT solution by creating an environment for success. • Minimize risk of data loss, downtime, security threats and provide redundancy at the same time, by ensuring your business operations continue through virtualization and automation. • Improve overall customer service and satisfaction, by ensuring you have the infrastructure in place to continuously engage with your customers. • Cut operational costs with tailor-made strategies and solutions by assisting you to create (or update) your IT strategy. • Increase communication between all stakeholders which is essential with all the current dynamic businesses challenges that all businesses face today such as globalization and increased worker mobility.
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We are the bridge that brings together people, technology and business. As an advanced technology service provider, we keep abreast of the latest technology to securely enhance your business. Our in-depth knowledge and expertise ensure we are able to provide guidance as to what is possible, practical and cost-efficient.
Arab Technologies Business
Arab Technologies Workplace
Arab Technologies is dedicated to doing business in an ethical and sustainable manner to meet the needs of a vast range of businesses and industries. Arab Technologies’ businesses range from small and medium enterprises (SMEs) to large global enterprises.
At Arab Technologies there is a focus on skills and development. We are dedicated to unlock the potential of all our employees through continuous skill development and in-house training. With the skills development of all our employees, we foster a productive and vibrant workplace in order to accelerate growth.
We combine our industry knowledge, expertise and best practice with our clients’ needs to design and develop tailor-made solutions dependent on your requirements. We recognize that people are part of IT and that the effective combination of these two, contributes to the success of any business.
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Arab Technologies’ ever increasing workforce is aligned with its rate of growth and is continuously focused on the latest technology to improve the quality of all services and products that we offer.
Arab Technologies Purpose
Vision
Arab Technologies is a leader in the Information Technology industry by providing unique, tailor-made and enhanced services through building long term relationships with a wide range of clients. We provide value to all our customers.
Arab Technologies’ vision is to become the leader of choice for solutions, regardless of the industry. We want to empower and unleash the potential of all our customers.
Arab Technologies Core Values
Mission
Arab Technologies believes in sustainable growth through innovation, creativity and competence. We also believe in treating our customers with respect. We value honesty, integrity and ethical business practices.
Arab Technologies’ mission is to build long term relationships with our customers, to provide exceptional services that exceed expectations, by pursuing business through innovation, advanced technology and adding value.
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Security Trust in Arab Technologies to provide the optimum level of protection for your business.
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Risk management services
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E-mail security solutions (Anti-spam)
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Network firewall solutions and services
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Continual virus and spyware protection
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Continual intrusion detection and prevention
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Disaster recovery
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IT policies and governance (Poppy compliance)
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Web content filtering
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Virtual private networking (VPN)
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Domain solutions
Arab Technologies Solutions End-Point Security Solutions, UTM Solutions, Mobile Security, Virtualization Security, SIEM Solutions.
Arab Technologies strives to build long term relationships and to provide quality products and solutions that will exceed the expectations of all our customers.
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Applications Design & Deveopment Custom software development is our speciality, having the distinct pedigree in building, supporting and integrating enterprise class software products. Our engineering team holds niche in outperforming by building software for industry leaders. Custom application development aims at conceptualizing, designing, building, and maintaining custom applications that run on any device – and in on-premise, cloud, or hybrid environments. Team of developers do not just create custom software but we build solutions to your business problems. Mobile App Development Web App Development Desktop App Development
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Branding
PHARMA PLUS
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Mobile Apps
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Jeebley App
Omahat App
Annahar Newspaper App
Crystal Tower App
Web Sites
KIB Takaful Insurance
Aayan Investment
Kuwait Projects Group
Al Arabia Real Estate
Alhouda Kuwait
Golden Sands Travel
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Networking Network & connectivity Solutions -> SD WAN, Metro Ethernet, WDM, PON, Link & Load Balancing Solutions Our networking knowledge and experience forms the basis of our range of Smart Building and Smart City solutions, which completely depend on highperformance, IP-based fault tolerant network solutions. In addition to ‘standard’ networking, CDN also provides a complete range of non-blocking Gigabit and 10 Gigabit solutions, as well as a variety of outdoor, weather and waterproof networking solutions for most demanding applications. Some of the vendors that we work with are: CISCO, HP
Arab Technologies’ experienced professionals can deliver an effective IT infrastructure based on your environment and business needs. • Core network services (LAN/WAN) designing, implementing, and supporting core networks. • Network Management solutions with fully monitoring capabilities • Planning and procurement • Network analysis and design • Implementation • Design, Supply and Install Structured cabling infrastructure services (Fiber & UTP) • Proactive management and maintenance • Remote network access and on-site support • Implementation of secure wireless LAN connections (Indoor/Outdoor).
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Unified Communications Arab Technologies able to provide the most reliable and advanced communications capabilities for your staff no matter where they are located, along with a full suite of IP Communications solutions and end points.
Unified Communication & Voice Contact Centers, Video Conferencing, Collaborations End points
Voice Video
Mobility
Email Cloud Services Presence
Directory Services
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Data
UNIFIED COMMUNICATION PRODUCTS CAN ALSO HELP YOUR BUSINESS • • •
Efficiently run voice, data, and video communications over a single, converged network Take advantage of a wide array of IP endpoints to meet diverse communications needs Optimize efficiency with Unified Communications network management.
COLLABORATE WITH CONFIDENCE Use Collaboration Solutions to help you meet business challenges and build your competitive advantage. • • • •
Transform business interactions with real-time voice and video communications. Quickly form dynamic teams to make better decisions, faster, regardless of location. Respond faster to customers with instant access to company experts. Connect more securely, communicate, and collaborate across corporate boundaries.
FACE BUSINESS CHALLENGES, INCREASE EFFICIENCY The nature of work is changing rapidly as people change the ways they interact: • • • • •
More mobile, dispersed workforces An explosion in content and devices More cross-organizational teams and processes A proliferation of video communications Increased use of social software as a business tool
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Smart Buildings Arab Technologies has vast experience in designing and managing smart buildings. To name a few, we have implemented and managing Crystal tower, Al-Arabiya Tower, Gravity Tower. • Arab Technologies provides all of the following as part of our smart building solutions • Non-blocking, redundant, fault tolerant, very high performance wired network based on Ethernet standards • Structured Cabling System • High Performance Indoor and Outdoor Wireless Network with roaming and mobility capabilities, as well as integrated Wireless Security • State of the Art VoIP and/or IP Telephony System running over wired and wireless network and integrated with local GSM operator • Emergency Phone Systems - wired and wireless • IP & Hybrid Analogue/IP CCTV System • Access Control System • Video Conferencing System • Parking Management System • IPTV System, which includes IPTV, IP Radio, Jukebox, Video on Demand, Digital Signage & integration with Back End systems • Audio Visual Systems • Wireless Location Services • Building Management System • Data Security System • Alarm System • Intrusion Detection & Perimeter Protection System • Visitor Management System • Specialized Hospitality Subsystems • Facilities Management System and full integration with Core Financials - a complete Business Intelligence Solution
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Virtualization and Cloud services Arab Technologies will help reduce your dependency on physical devices though the different types of visualization. We also offer mobile and flexible cloud options. • Infrastructure • Application and storage hosting • On premise high availability • Cloud-based solutions - private cloud option
IT Infrastructure • IT Data Centre Solutions • Application Development and Management • Cloud Services and Migration • Hyper Converged Solutions • Disaster recovery and Business Continuity-solutions • Outsourcing and Managed Services • Microsoft Compliance Check • Annual Maintenance Contracts • RedHat Enterprise Solutions
Cloud Infrastructure - Services • We offer consulting, prerequisites, site readiness check, infrastructure assessment and analysis and public/private could implementation. • Infrastructure visualization • Network performance monitoring • Application availability monitoring • Uptime and performance of cloud • Cloud application monitoring • Reporting and analysis • Event management
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Server management & Database administration services • Backup and storage Management services • Assessment and inspection services • Incident management • Change management • Problem management • Configuration management • Hardware Sourcing: sourcing and procurement of enterprise-class server, storage and network equipment to customer specifications. Includes establishing warranty and maintenance agreements. • Asset Management: inventory control of hosted hardware, including records of change. • Application/Hardware monitoring: installation of appropriate tools and systems for hardware‘heartbeat’ availability monitoring and for reporting. • Incident Management: including receipt of alerts, hardware maintenance provider liaison, customer notification and reporting. • Data-center Infrastructure Monitoring, Capacity Planning, Business Continuity, Power Management
Internet of things Enable devices to communicate real-time data without a human being involved, effectively merging the digital and physical worlds.
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Access Control & Time Attendance An Access Control System (ACS) will enable visual control of entrances to and exits from enclosed areas and will even record any attempts by employees or visitors to access restricted areas/premises within a guarded facility. Along with access restriction, an access control system will make it possible to assign an individual working schedule to each employee and to save and eventually examine the information about the events of a day. Such systems may operate autonomously and in connection with a computer. Depending on the size of a facility, the number of premises, and the number of personnel, particular types of equipment and software can be selected.
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CCTV Our CCTV is generally used for monitoring continually to monitor everything happening. CCTV has been proven to be effective either for constant monitoring or for monitoring only a particular event. Security has been the main purpose of CCTV Installation although it can do more than ensuring security.
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Gate Barriers control Gate Barriers control the vehicle access at entry, exit gates. They consist a fixed metal block that carries of a pole which operates electronically and blocks the unidentified vehicles at entry, exit gates, and allows them after proper authentication. Atabtech stands tall on the expectations and needs of the people in delivering all variants of Pass gate barriers and stop gate barriers.,. Arabtech offers an array of parking gate barrier solution to look after all your parking control needs. Laden with the most modern features, the barriers can be used for various applications and operations. The barriers are made after extensive research so as to deliver the best in terms of operation and maintenance. We manufacture and supply high quality barriers for industrial, commercial and residential applications.
Structured cabling system description A structured cabling system is a complete system of cabling and associated hardware, which provides a comprehensive telecommunications infrastructure. This infrastructure serves a wide range of uses, such as to provide telephone service or transmit data through a computer network. It should not be device dependent. We further define a structured cabling system in terms of ownership. The structured cabling system begins at the point where the service provider (SP) terminates. This point is the point of demarcation (demarc) or Network Interface Device (NID).
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Thermal Solutions Fever Screening Thermal Solutions With advanced detectors and algorithms, Our fever screening thermal cameras can detect elevated body temperatures in moving crowds area such as Airport, Banks, Embassy, Shopping Mall, School, Hospitals, crowded areas, with High accuracy ,AI Detection focus temperature measure areas on human bodies to reduce false alarm caused by other heat source. We offers a People Counting Solution to help business owners and managers improve operational efficiency and increase profitability. With accurate real-time data, users can estimate in-store traffic, enhance staff management, evaluate the effectiveness of promotions and marketing events, and more
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Multimedia /Website Design Arab Technologies will help reduce your dependency on physical devices though the different types of visualization. We also offer mobile and flexible cloud options. • Images • Graphics & Info-graphics • Videos • Interactive Content • Web Page Designs
Development The Development Includes application creation which is more than just a simple display of technology. It works on implementing the strategies for solving a problem, doing a process, making the repeated task easier or programmed, creating meaningful logic: • Business Model Identification • Business Process Analysis • Technical Proposal & Review • Application Development • Monitoring & Analysis Control • Deployment & Training • Maintenance & Support • 24/7 Support
Web/Software Application Development: ATC is your final end point for all your needs associated with web/software design and development, with massive knowledge in HTML, JavaScript, IIS, .NET, and PHP. We are expert in developing websites from simple static web pages to complex dynamic and e-commerce sites and software’s.
Mobile Application Development: Mobile applications have become an inevitable part of online businesses, which increased brand value and overall convenience to customers. We can provide you Standard, Hybrid or Native mobile phones or smartphones applications. iOS, android AND Windows are two dominant platforms where these mobile applications are developed.
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Arabtech Services
SharePoint Development: The main features of Share-point include: Collaboration. Content Management. Business Intelligence.
Digital Marketing: • Search Engine Optimization (SEO) • App Store Optimization (ASO) • Pay Per Click Advertising (PPC) • Content Marketing • Social Media Marketing • Conversion Rate Optimization
Web Hosting Services Arab Technologies will help reduce your dependency on physical devices though the different types of virtualization. We also offer mobile and flexible cloud options. • Private cloud • Infrastructure • Application and storage hosting • On premise high availability • Infrastructure planning, design, setup, implementation and maintenance • Proactive detection and prevention of potential issues (Preventative maintenance) • Manage on premise and cloud-based backup • Network management and network performance Administration: • Internet access • Hosting • IP Solutions and Services • 24 /7 Help-desk services and remote support • Tailor-made service level agreements • Managed Exchange servers: • Host e-mail • E-mail branding and signature management • E-mail archiving
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CONTENT
SEARCH
PALTFORM
FACEBOOK INSTAGRAM YOUTUBE TWITTER SNAPCHAT LINKEDIN
AUDIO VIDEO VISUAL AR / VR BLOGS
SEO VOICE ADS
SOCIAL MEDIA ADS
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WEBSITE COMMUNICATION
VISITORS ROI TIME ACTION
ANALYTICS
GAMES MUSIC MOVIES
ENTERTAINMENT
DIGITAL MARKETING
CHATS EMAIL MESSAGES CHAT BOTS WHATSAPP
TRAFFIC LINKS DIRECTORIES LANDING PAGES A/B TEST
Digital Marketing 29
Arab Technologies Services
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Consulting
Outsourcing
We understand what it takes to put the right technology in place to ensure a maximum return on your investments. Let Arab Technologies help you with a holistic overview.
Outsourcing provides a simple and cost-effective means for companies and organizations to obtain high-quality, in-house support. Unlike manpower contracts, where an outside contractor is hired to provide a specific number of skilled employees.
Arab Technologies provides the following consulting services: • • • • • • •
IT needs and risk assessment (IT audit) Site Visits IT strategies IT project management Business continuity planning and business performance improvement Procurement (products and services procured at best possible cost and quality) Cost-effective and problem solving solution.
Managed Services Managed Services are the practice of outsourcing dayto-day management responsibilities and functions that are critical to any successful business.
Outsourcing centers around the concept of Service Level Agreements. SLAs specify the level and quality of the support services that client wishes to have. It is then Arab Technologies responsibility to provide adequate resources to meet those levels. SLAs define key metrics such as Response Time, Percentage of Successful Problem Resolution in a given period of time and so on. When combined with Leasing, Outsourcing provides our clients with means whereby, against a fixed monthly (or quarterly) payment, they can receive the latest hardware and software, packaged with full-time, on-site, quality, professional support without having to invest in depreciating assets, make large capital investments into depreciating assets or hire a permanent, costly expert manpower to solve occasional problems.
Arab Technologies specializes in providing the following Managed Services: • Infrastructure planning, design, setup, implementation and maintenance • Proactive detection and prevention of potential issues (Preventative maintenance) • Manage on premise and cloud-based backup • Network management and network performance Administration: o Internet access o Hosting o IP Solutions and Services • 24 /7 Help-desk services and remote support • Tailor-made service level agreements • Managed Exchange servers: o Host e-mail o E-mail branding and signature management o E-mail archiving • Website management services • Maintenance and support • Content Management
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Arab Technologies Partners & products
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Arab Technologies partners with industry - leading suppliers to ensure that we can meet all of your needs. Please see below a list of some of Arab Technologies’ partners:
Partners Cisco
Lenevo
Fortinet
Dell
Trend Micro
ForeScout
HP (Hewlett Packard)
Fibernet
Milestone Systems
Dasan Zhone
ARUBA
Pulse secure
Microsoft
Secureauth
Veeam
Nesus
F5 Networks
RCDevs
Sophos,
Easy solutions
PALO ALTO
Crowdstrike
Peplink
Sandvine
Symantec
Teramind
VMWARE
Hikvision
Products FS – Fiber Store Adva Optical Juniper Sonicwall Ruckus Xirrus
Splunk Infoblox Netbrain
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Our Clients Below are some of our prestigious clients Aayan Leasing LAPA Wapmed M- Care Annahar Al Houda Al Arabia Real Estate KIEC Federation of Chambers of the Gulf Cooperation KIB Takaful Pharma Plus Golden Sands Travel
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For any enquiries, please contact Arab Technologies Phone: +965 2297 0004 Fax: +965 2242 0040 P.O.Box: 3824, Safat 13039, State of Kuwait E-mail: helpdesk@arabtech.com.kw www.arabtech.com.kw Address: Ahmed Aljaber Street, Emad commercial Center Sharq, Kuwait City, Kuwait 13013
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www.arabtech.com.kw
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