Positive April 2013 by Hargrave Design

April 2013

about integrated healthcare

Forest Hospital opens Brand new facility officially opened see centre pages have you met BORIS? idle valley safeguarding celebrating sustainability blue monday

MESSAGE

Keeping W

FROM THE BOARD As part of our Foundation Trust application and assessment, we have been subject to a two day quality visit from the NHS Trust Development Authority (NHSTDA) and the Nottinghamshire and Derbyshire Area Team. A large number of services across the Trust and all Divisions were visited and we received some encouraging feedback. The team noted a culture reflecting our values of strong leadership and involvement and staff who are passionate and dedicated about providing high quality and safe services. Areas for improvement were also highlighted however and we are working to address these. We have just completed another important step in the application process. On 20 March, the whole Board including Executives and Non Executives attended a Board to Board meeting with the Strategic Health Authority and NHSTDA, where we were challenged around our submission and our plans to become a full NHS Foundation Trust. We presented the organisation’s progress, our future plans and what our top risks and mitigations are. The meeting went very well and we were told that we are ready to proceed to the next stage and make our formal application on 1 May 2013. We will continue to work hard on firming up and strengthening our

financial and quality plans for the next five years – putting us in a stronger position to be successful in the continuing difficult economic and market environment, to the benefit of our staff, patients, service users and carers. The recent results from the NHS Staff Survey were positive, indicating that staff feel they are able to contribute to improvements at work, would recommend the Trust as a place to work or receive treatment and feel motivated and engaged with their work. One way that we aim to recognise staff and volunteers at the Trust is through our Outstanding Service Contribution and Recognition Scheme (OSCARS). We have just celebrated the tenth year of the Scheme with a fantastic awards evening honouring many teams and individuals. Congratulations to everyone who was a winner on the night, but also to all those who were nominated.

Ruth Hawkins Executive Director, Finance and Performance

OSCARS – winners revealed The OSCARS awards winners were announced at a special ceremony on 21 March which also marked the 10th anniversary of the recognition scheme. A commemorative edition of Positive containing all the information about the winners and shortlisted nominees, along with photos from the event, will be available to view online www.nottinghamshirehealthcare. nhs.uk/information/newsletters A limited number of hard copies are available on request on a first come first served basis by contacting the Communications Team on 0115 993 4530.

Over the past few months a number of ‘Keeping Well Extravaganza’ events took place in the National High Secure Learning Disability Service at Rampton Hospital. These aimed to showcase all that patients had learnt about Recovery, and their achievements within this process. The Keeping Well group is centred on the HART (Health and Recovery Tool). This is used across the service to explore health and recovery through Person Centred Plans, Health Action Plans and the Keeping Well Plan. The event in the Southwell Centre consisted of both patients and staff performing an interactive musical

Have you met BORIS? The first phase of BORIS, (Business Oriented Reporting Information System), the Trust’s business intelligence system is to be rolled out across the Trust. BORIS will enable the Trust to store all of its information centrally, making access to information and performance management tools easier. It will create a new Trust electronic information store called a data warehouse, which will allow users to ask BORIS for key information,

g Well Extravaganza As part of the event, visitors were able to explore the principles of recovery through a range of displays and activities. This included an exhibition of art and display of sculptural work which highlighted the importance of art in recovery, a taster session in how to develop your own Keeping Well Plan, and workshops in Mindfulness. Staff at the event

compilation that demonstrated their experience and understanding of recovery, ways in which they help themselves and others to keep well and how they implement recovery in their day to day life. It was supported by Nursing Staff, Occupational Therapists, Technical Instructors, and Speech and Language Therapists.

statistics and performance indicators to enable them to generate reports and dashboards that will make sense of the massive amounts of information the Trust stores. The project will populate the warehouse and produce reports in stages. This first stage of development involves the production of electronic ‘scorecards’ which show information at team or ward level as well as Trustwide information. The scorecards will contain data from RiO, ESR, Integra and Safeguard, Training and Clinical Supervision databases. It will initially be made available to budget holders throughout the organisation. In addition, a new ‘portal’ will be provided – a front entry screen for the warehouse and all new reporting. BORIS is an investment for the future and has the capability to grow and change to meet the Trust’s information requirements. It also has the capability to identify data quality issues and help Simon Smith, Executive Sponsor of BORIS, with Head of Applied Information Gareth Staton

Those who attended gave very encouraging and positive feedback to all who were involved in the day. It also resulted in a number of patients asking to be involved in the next planned groups. These groups are now up and running. The patients involved in last year’s group are working alongside staff to co-facilitate these and everyone is looking forward to showcasing their experiences in the next Extravaganza planned for later in the year.

improve the quality of Trust information. Information is an extremely valuable Trust asset and this development will both help to support staff in doing their jobs and enable the effort involved in inputting data into systems to be more usefully utilised. Over time BORIS will replace the existing Applied Information (AI) database. Delivery will start in April 2013 and be completed by April 2014.

Andy’s Ben Nevis Challenge Andy White, Capital Projects Manager from the Capital Planning Unit, is planning to rise to the challenge of climbing Ben Nevis this month, in support of New Life Children’s Centres in the Gambia. “In a country of 1.5 million with approximately half the population under 14, and an average age of 17, the work of New Life Children’s Centres is making a huge difference,” said Andy. “The directors are Ken and Sylvia Morgan, based at the Everyday Champions Church that I attend in Newark.” There are two centres providing education for approximately 1,200 children. The centre at Kanifing provides education for Nursery, Primary and Junior Secondary students up to Grade 9 whilst the other school at Half Dye is for younger children. The Ben Nevis challenge has been planned to fund a new toilet block and some new Primary classrooms to accommodate older children at the Half Dye site. It is hoped that £10,000 can be raised overall. Anyone wishing to sponsor Andy can contact him on 0115 9691300 ext 16283 or 07767 641477, or email andy. white@nottshc.nhs.uk. Andy added: “I’d like to thank Balfour Beatty, the Trust’s P21+ framework contractor, who have been in touch to say they will sponsor me for £500. It’s such a magnificent gesture on their behalf.” Further information can be found at www. newlifegambia.co.uk.

Positive April 2013

James Routen Shortlisted in National Healthcare Awards Scheme James Routen, Health and Wellbeing Coordinator at the Trust, has been shortlisted in the national 2013 Advancing Healthcare Awards, coordinated by Chamberlain Dunn. The prestigious awards ceremony, which takes place on Friday 19 April at the Radisson Blu Portman Hotel in London, celebrates and rewards projects and professionals that lead innovative healthcare practice and make a real difference to patients’ lives in the healthcare science and allied health professions (AHP). James will join a host of fellow shortlisted nominees on the night to battle it out in the Outstanding Achievement by an AHP or Healthcare Science Support Worker or Technician category. James was nominated for his role in the Trust’s ‘Olympic Champions’ campaign which aimed to increase service user and staff participation in exercise and physical activity. James said: “It’s a great honour to have been shortlisted for this award and to have the opportunity to represent our Trust and all the Champions who made our Olympic campaign such a success, on a National level.” Mike Cooke said: “We are delighted that James has been shortlisted in this fantastic awards scheme and it is testament to the excellent work he does in the Trust. I would like to take the opportunity to wish him the very best of luck on the night. We are keeping everything crossed.” The Advancing Healthcare Awards is supported by all four UK health departments, Healthcare Science Federation, Caboo Design, GateHouse, NHS Employers and Unite the Union. For more information about the awards visit: www.ahpandhsawards.co.uk

Embracing Patient Opinions online Trust teams have truly embraced an online opportunity for receiving patient comments and feeding back team responses. Two hundred staff members are now signed up as responders on the Patient Opinion website. Patient Opinion was founded in 2005 and since then has grown

to be the UK’s leading independent non-profit feedback platform for health services. The site is designed to encourage honest and meaningful conversations between patients and health services. “This is a significant number of staff, as many are now confidently responding to stories and

sharing with teams,” said Involvement Officer Jane Danforth. “Others are subscribed and know what is being said about their teams due to alerts sent to their e-mail accounts.” To find out more contact Jane Danforth on 0115 993 4567 or go to www.patientopinion. org.uk

Partnerships Inspiring Change In early March the Trust hosted an inspiring event as one of the winning demonstration sites in the NHS Patient Feedback Challenge. The event showcased how teams across the Trust have been working in partnership with service users and carers to ensure patient feedback leads to changes in patient experience. The Trust hosted an engagement event during March, to show case the developments that have taken place since it was chosen as a Pilot site for the Patient Feedback Experience. Ten teams from around the Trust shared their learning with 136 people from around the Country, including one overseas guest from Canada. Creativity and innovation were the order of the day; from 700 prisoners at HMP Stocken attending a healthcare event and feeding back about their healthcare via Patient Opinion to using iPads on the Older People’s wards to collect stories. The impressive thing was that each team had been able to listen and respond to feedback in a way that engaged with their patients, service users and carers.

Paul Sanguinazzi, Head of Involvement, hosted the event, with stirring contributions from Mike Cooke, Dianne Kennard, Head of Patient Engagement and Experience, Department of Health, Alison Kirk from the NHS Institute and Paul Hodgkin, CEO of Patient Opinion. Delegates had the chance to ask questions and learn from the Trust’s experience as well as see the launch of the new patient experience area of the Trust’s website This will allow everyone to feedback about our services, see what others are saying and how it is responded to and share the learning. This will go live in the coming month. Paul Sanguinazzi commented: “We were delighted to see so many people coming together to share learning about how we put the patients’ feedback at the centre of everything we do. Nottinghamshire Healthcare is proud of the approach we have to Involvement and if we can spread the word then we are happy to do so. I look forward to the future challenges of continuing to inspire change through partnerships with our staff, patients, service users and carers.”

Listening, Acting and Improving at HMP Stocken The Offender Health team at HMP Stocken has been working hard to ensure prisoners have the ability to feedback on the services they receive and has used their involvement in the Forensic Services’ pilot of the Patient Feedback Challenge to further improve the options available. The team, which provides primary healthcare and Substance Misuse Services to a population of 843 at the Category C prison, originally relied on feedback from the prisoner forum and the Trust’s service user paper survey.

NHS Staff Survey – the results Results from the national NHS Staff Survey were released last month. 468 responses were received from Trust staff, achieving a response rate of 57%, which is within the highest 20% of Mental Health and Learning Disability Trusts in the Country. One of the top scoring areas showed that staff would recommend Nottinghamshire Healthcare as a place to work or receive treatment. The results within the staff engagement category were also very positive showing an increase on last year’s survey and again scoring in the top 20%. The results indicate that staff feel they are able to contribute to improvements at work, would recommend the Trust as a place to work or receive treatment and feel motivated and engaged with their work.

However, they progressed from this to launch a patient feedback working group and engaged with prison partners to widen the scope for feedback. The bi-monthly healthcare forum lets every wing in the prison send a representative who can bring their issues for discussion and feed the information shared back to the wings. A comment box is also now available in the waiting room and receives constructive comments and suggestions. Listening to You posters are produced to demonstrate the changes made and that patients’ concerns are listened to and acted on. Recently, the team held its first health fair at the prison where they launched a paper version of Patient Opinion for prisoners to feedback comments, which would then be posted on the website on their behalf. 800 patients attended the event and comments included: • ‘Healthcare staff team has treated me well’ • ‘For me healthcare has been more than helpful, every member of staff has been polite and treated me with respect.‘ • ‘This is the only prison I have been to that has done a healthcare fair and I

When compared with the national average, the Trust scored best in the following areas: • Percentage of staff receiving jobrelevant training, learning or development in the last 12 months • Recommendation of the Trust as a place to work and receive treatment • Effectiveness of incident reporting • Percentage of staff believing the Trust provides equal opportunities for career progression or promotion • Low work pressure felt by staff Mike Cooke, Chief Executive commented: “I am delighted with the results of this year’s survey and the fact that our staff feel that they would recommend our services to their friends and family; this has been a common theme for the last few years. “There are always areas for improvement but overall I am confident that our staff are a happy and motivated group of people who feel valued and able to deliver the best possible services they can. We will now be looking at the areas we need to target for improvements in the coming year.”

have found it beneficial’ • ‘Nottinghamshire Mental Health Team at Stocken Prison is the most valuable resource this Prison has, it has provided me with support’ • ‘I’m very happy with the healthcare in HMP Stocken because they are always on time with my tablets and they are always willing to talk about my problems’ Not only have the prisoners benefited from the opportunity to have their say, there has also been an increase in motivation in the healthcare team in response to the feedback to continue to improve the service. The next development will enable visitors to submit comments so that carers’ and relatives’ feedback can also be captured and acted on. As this issue went to print we received the very sad news that the Head of Healthcare at Stocken, Alison Hunter, had died suddenly. On behalf of her colleagues and friends across the Trust we extend our deepest sympathies to her family and friends. She will be greatly missed.

Ann’s First Class degree! Many congratulations to Ann Gott, PA to General Manager in CHP Rushcliffe Peter Hunt, for successfully attaining a first class degree. Ann has been studying for her BA Hons in Business Management over the past 18 months at Derby University. She said: “I am extremely grateful to the Trust for supporting me through this course, and am absolutely delighted with getting a ‘First’.” Well done Ann! Ann with the card and flowers presented by her proud colleagues at Easthorpe House

Positive April 2013

Simon Smith, plants the tree with Gavin Balaam, carer and Gaynor Ancliff, service user

Celebrating Sustainability The Trust took part in NHS Sustainability Day on 28 March and marked the occasion with a range of events and activities. A tree was planted by Simon Smith, Executive Director of Local Services and Sustainability Lead for the Trust, to mark the organisation’s commitment to helping ensure a more sustainable future. Information was displayed about carbon reduction and sustainability initiatives and a selection of locally sourced food was available to taste. In addition, staff test drove a Vauxhall Ampere electric car and electric bikes. The day provided an important opportunity to raise awareness of reducing the Trust’s carbon footprint and how staff, service users and partner organisations can get involved in helping to achieve this. The Trust has already made significant progress in becoming a greener, low carbon organisation, with its work recognised nationally. The Environment Agency has recently placed the Trust 33 out of 2098 organisations from the public and private sector, scoring highest out of the entrants from other NHS Trusts in the Carbon

Above: The Sustainability Team test driving the electric bikes Below: Kevin Smith and Mandy Turton promote sustainable food on the Hotel Services stand

Reduction Commitment Performance League Table. Simon said: “We were delighted to participate in NHS Sustainability Day for the second year running. The day provided a fantastic opportunity to raise awareness of this very important matter and to provide information and ideas on how energy usage can be reduced and alternative options available. It was also a chance to acknowledge and celebrate the excellent work achieved across the Trust so far and to share future initiatives.” For more information contact the Energy and Environmental Team on 0115 9934530.

Investing in the team Helen Hallam, Head of Adult Community Services – Ashfield “As a participant of Invest to Lead 4, I jumped at the chance to apply for a Team Development Grant to invest in staff. I saw it as an opportunity to involve staff in developing the Mansfield & Ashfield Integrated Business Plan, and to thank everyone for their continuing dedication in providing excellent patient care in times of change and challenges. “The funding allowed us to hold two events and most of our staff in Community Adult Services were able to attend.

• Introduction of paper light working in clinic settings and the progress towards full roll-out • The ongoing utilisation of mobile working, maximising functionality to release time to care • Changes to management structures to support the integration agenda “The work was then handed

over to the attendees to look forward to next year’s aspirations. The positive contributions from everyone were amazing! The enthusiasm and appetite for further improvements and ways in which more integration can support this was outstanding. We’ve now collated all of the feedback and are planning short

task and finish groups to take forward some of the suggestions. “Thanks to everyone who contributed their ideas and suggestions on the day. More information and opportunities for getting involved in taking this forward will be cascaded locally.”

Lively discussions at the integration event

“The events were lively, with great contributions from over 80 attendees. All teams across the locality were represented, including District Nursing, Intermediate Care, Falls, Specialist Palliative Care, Tissue Viability and Specialist Continence teams and the British heart Failure Nurses. “A national strategic overview was presented by General Manager Gill Goodwin and Chief Operating Officer Paul Smeeton, followed by a local overview of the last year’s achievements, including:

Maxine Parr, Administrative Assistant, Ashfield Community Nursing Team

• Further development of the Single Point of Access referral system • Development of the response team (a multidisciplinary service to support unnecessary hospital admissions and facilitate timely hospital discharge) – is part of the development towards overall integration of adult nursing and therapy services in Mansfield and Ashfield provided by Health Partnerships.

“The comments at the beginning of the event by Paul Smeeton were informative and gave assurance that there is work being done in the background to support and investigate ways of helping the community service and that our input is valuable.

“I was glad to be part of this event and felt it was a good opportunity to discuss with others the issues we face.

“The event itself was very useful. The format was

really good; we were all assigned to a table with a mixture of people from other services, which was nice as it help me to identify the people behind voices and departments. “The SWOT analysis used was really constructive, giving a good rounded picture and helping us see that departments were facing similar issues; it was very interesting to see the different points of views on problems and solutions. “The discussions were

very well facilitated and it felt like our opinions were being listened to. An action plan has since been developed with follow up meetings arranged for the identified points that can be dealt with quickly and easily. I’m looking forward to being involved and hopefully seeing the results soon within the teams on ground level. “All in all I found the event very constructive and came away feeling like the community could be a very strong team.”

Positive April 2013

Event is just the ticket for dementia care Inside Out Of Mind, a brand new theatre production has been developed in Nottingham as the inspirational basis of a performance event exploring issues around dementia related care.

ward and builds bridges between art and science, old and young, carers and cared for. It is an innovative project which has brought together researchers with theatre practitioners, to tackle the challenge of dementia care for unqualified staff.

Any unqualified healthcare assistant or nursing assistant (bands 2 to 4) working in the Trust can book a place on the one-day conference, as an exciting opportunity to further their continuing professional development and portfolio. The day includes a performance of the darkly comic play, with post-show discussions and an opportunity to reflect on the performance and question the actors. Workshops will then explore what it is that makes healthcare and nursing assistants such a pivotal force in today’s dementia care environments.

The research was led by Professor of Mental Health and Social Care, Justine Schneider, who said: “The aim of the original study was to understand the work of healthcare assistants, the unqualified workforce in dementia care; what motivated them, what helped and hindered their work. The researchers undertook participant observation in three dementia wards in 2008-09, each working about 10 weeks on the wards, part-time.”

Based on rigorous participant observation in dementia wards, Inside Out of Mind brilliantly illustrates the multiple realities of life on a dementia

The Trust is sponsoring and is a partner in Inside Out Of Mind, a unique collaboration with Meeting Ground Theatre Company, Lakeside Arts Centre,

The University of Nottingham’s Institute of Mental Health and Nottingham University Hospitals. For further information including how to book a place, please contact andy.peet@nottshc.nhs.uk The event will be held at the Lakeside, University of Nottingham on 17-21 and 24-27 June, 9.30am-5pm. There will also be public showings of the play; find out more at www.lakesidearts.org.uk

Relationship building at County Practice Development G In November the County Practice Development Group (CPDG) put on not one, but three ‘Event Days’ for Trust staff and Nottinghamshire Social Services. They were designed to facilitate open discussion of current developments that may lead to changes in working practices and relationships between the two agencies, and how they provide care for service users. The CPDG holds regular monthly meetings attended by link-workers from the County Teams, jointly chaired by Senior Occupational Therapist in the Broxtowe & Hucknall Community Mental Health Team (CMHT) Dave

Smith, and Social Worker with the Rushcliffe CMHT, Dave Allen. The group’s idea for an event was supported by Trust Service Manager Michelle Malone and Social Services Group Manager Tessa Diment, who suggested they hold three separate days with identical formats, focusing closely on local issues. These would offer a more effective way of discussing local concerns and developments and the impact on local service provision. Presentations and discussions covered: • An overview of how social and healthcare services are likely to develop • A pilot project in the Newark area,

considering different approaches to health care provision • A case presentation demonstrating how carefully planned multi-agency work provided a successful outcome for one particular service user. This particular work has won a prestigious award. • Work to address bed-occupancy and usage • How the current working relationships between health and social care can be maintained and improved within the locality. At each event staff identified action points to take forward locally, and it is

Integration working for patients This year’s Annual General Meeting and Annual Members’ Meeting will be held on Friday 26 July at the East Midlands Conference Centre in Nottingham and will be themed ‘Integration – working for patients’. The theme will focus on integrated services and how this has improved patient care. We will be showcasing excellence through integrated care; demonstrating the benefits, improved quality and efficiency in ways of working and the sharing of good practice. Services will be asked to demonstrate how they have worked closely with departments within the Trust, with patients, service users, carers, external organisations and stakeholders. This event is a fantastic opportunity to demonstrate how the Trust has implemented integration in terms of cultures and behaviours whilst incorporating the Trust’s values. In the next few months, services across the Trust will be invited to create a themed display for the event. We would also like to hear from any service who would like to run a drop-in workshop on the day which incorporates this year’s theme of ‘Integration – working for patients’. For more information please contact sue.wood@nottshc.nhs.uk

nt Group events hoped that a further Event Day will be held, giving an opportunity to share the progress made. Dave Smith concluded: “The aim of the CPDG is a simple one. It is to openly share current practice and new local developments amongst teams, in order to promote a ‘cross pollination’ of ideas which can then be adopted or adapted by other teams to suit subtly different local demographic needs. This way, teams working in different geographic areas don’t have to reinvent important wheels.” If you are interested in becoming involved please contact Dave Smith via e-mail dave.smith@ nottshc.nhs.uk.

Notts County FC Football in the Community (FITC) is targeting smoking as its latest health goal in a bid to make local people healthier, fitter and happier, after securing funding for the innovative new project, Put It Out. The project, a partnership between FITC, New Leaf stop smoking services and Nottingham City

Council, is funded by Boots Charitable Trust, as part of its health commitment to local people. It will be delivered to smokers who want to stop smoking and increase their physical activity levels. Put It Out has been specifically designed for everyone who wants to quit for good, no matter how old or fit they are.

Participants will have the opportunity to meet new people; have fun with sports and physical activities; reduce blood pressure; increase cardiovascular health and feel healthier and happier. If you’d like more information please call Performance Development Manager and health lead at FITC Emma Trent on 0115 955 7215.

Are you salt aware? The Nutrition and Dietetic Department from County Health Partnerships supported National Salt Awareness week in March to help in the battle to reduce the UK’s salt consumption. The team held a stand at a local Asda store in Sutton in Ashfield promoting why people should cut down their salt intake. Sophy Parkin, Dietetic Team Leader said, “You might not even know you are eating too much salt, so it is extremely important that people stop putting so much salt in their food.

“Salt raises our blood pressure, and as a result, thousands of people around the UK die unnecessarily each year from strokes, heart attacks and heart failure. “Eating less salt doesn’t have to be difficult, with simple changes such as; choosing lower salt ingredients, not adding salt during cooking or at the table, and asking for less salt when eating out, all making a real difference to our health.” The team’s efforts attracted plenty of shoppers who stopped to chat about the effects of salt and how they can reduce their intake.

Positive April 2013

A Glimpse of the Surreal at Duncan Macmillan House A surreal and psychedelic art exhibition, developed by service user Matthew Plowright, was launched at Duncan Macmillan House in March – the final exhibition coordinated by Kate Deamer of the Trust’s Arts in Health. Matthew said: “It has been an ambition of mine to have my own exhibition and I am very pleased that my first one was here at the Trust. I would like to thank Kate for making it a reality.

“In addition to my own imagination, my work is influenced by artists Dali, Magritte, Arcimboldo, Hundertwasser and Klimt and children’s TV series from the 1960s and 1970s including Noggin the Nog, Bagpuss and Mr Benn. The animated film Yellow Submarine is also a great source of inspiration.” Kate said: “When I visited Matt’s family house a few months ago I knew I had to ensure he had an exhibition in one of our galleries at Duncan Macmillan House. I think Matt’s art is absolutely amazing and I am so pleased that my work with Arts in Health and the Trust is ending on such a high. It’s been a real pleasure to have given Matt an opportunity to show a wider audience his work and I know he will go from strength to strength.” To see more of Matthew’s work and to find out how to purchase a painting, visit his facebook page or email: mattplowz@yahoo. co.uk or call: 07983 991713.

Matthew and Kate at the exhibition launch

“I have always loved drawing and painting and it was whilst studying at Leeds College of Art that things took a turn for the surreal and I came up with the character Rodger King the Giant Prawn, he’s been in my mind ever since! Since graduating I have been painting whilst continually working on a series of illustrated storybooks featuring Rodger and the Magical Pantry which I hope to get published.

‘More and More’ music lifts the spirits

Highbury Hospital was the venue for a very lively event of Latin, Flamenco and Afro-Cuban music from the band Más y Más, organised by the Social Inclusion and Wellbeing Service. The event in December was open to inpatients, outpatients, volunteers and staff, and gave everyone an opportunity to listen to some excellent music from a top quality band. A couple of salsa dancers were also invited to take part, encouraging and teaching others some basic salsa steps. Más y Más is made up of Rikki Thomas-Martínez on guitar, Wayne Evans on double bass and Richard Kensington on percussion. The band have played in many different venues around the world, from the Kuala Lumpur Tower in Malaysia to Café Central in Madrid, and they perform regularly at the Nottingham Contemporary Café.

From left, Joan with colleagues Jane Pickering and Wendy Major

A fond farewell to Joan February saw the retirement of Joan Brandie, Clerical Officer in the Child Health Department at Bassetlaw Health Partnerships, after almost 20 years of service within Bassetlaw. Joan started her career in the NHS as a clerical support officer at Tuxford Baby Clinic, later moving to Harworth Baby Clinic, an area she really enjoyed working in. She then worked as clerical support to the Retford Health Visiting team before moving to Child Health around ten years ago. “I’ve seen lots of changes, had lots of laughs and met some really nice people over the years,” said Joan at a lunchtime leaving party held for friends and colleagues, past and present.

Their music has very powerful lyrics set to music, which is fantastic to dance to. The dancers gave everyone the chance to learn some basic steps, and one them said she thought dancing makes everyone happier. One of the patients commented: “I have not danced for years; I surprised myself when I had a go as I did not think I had it in me any more. I had a lovely time and the music was great.” Another added: “The band was good and I enjoyed dancing in my own way.” The beauty of music is that it is open to all, and every person will take something different from music. One patient said that “the music really lifted my spirits, I am pleased I went along.” Another concluded: “The meaning of Más Y Más summed it up; that is, ‘more and more’…and people shouted ‘more… more’.”

“The Child Health Team has been like a second family to me over the years and I’ll miss them all.” Joan is looking forward to writing her memoirs after retiring, having travelled the world and seen many places far and wide. She hopes to be able to continue travelling, but in between she will look forward to more time with her family

and grandchildren, and redesigning her garden. A collection enabled colleagues to present Joan with some craft books, a rose bush, flowers and a donation towards her ‘greenhouse’ fund. She’ll be missed by everyone but we wish her a happy and fun-filled retirement.

Developing Clinical Leaders Colleagues in Band 7 clinical roles are being invited to apply for places on a second clinical leadership development programme. The programme, sponsored by Dean Howells, Executive Director of Nursing, Quality and Patient Experience, is aimed at nursing and allied health professionals who want to influence and improve services.

Harris, Simon Smith and Paul Smeeton, the Executive Directors of the three Divisions.

The programme will focus on putting quality, patient and service user experience first, with a unique opportunity for networking across all three clinical Divisions of the Trust.

The six areas of development identified are: • Networking across the organisation • Organisational values and what it means to be part of an organisation that is personally valued, locally relevant and nationally important • Energy and inspiration for a clinical group that has a pivotal role of influence in the organisation • Action, delivery and impact of how to lead well and by example • Strengths and identification of personal development needs of the band 7 population of the Trust.

It has been identified as a development opportunity by the Executive Leadership Team with the full support of Mike

For more information contact Rachel Parkinson on 07557 457882 or email rachel.parkinson@nottshc.nhs.uk.

It will be delivered in five day-long sessions over five months between April and July 2013.

Positive April 2013

Dean Fathers (left) and Bill Wilson (right) plant the oak tree

Forest Hospital officially opens its doors

Forest Hospital in Mansfield, a brand new facility developed by Barchester Healthcare in partnership with the Trust, has officially opened with a celebratory event to mark the occasion. The Hospital, on Southwell Road in Mansfield, provides 50 beds for people aged under 65 with working age dementia, alcohol related brain injury and Huntington’s disease. The Hospital will provide high quality intensive and rehabilitative care for people and their

Mike Cooke (left) and Mike Parsons (right) declare the Hospital officially open

families affected by the illnesses, with a focus on personalisation and community living. The event, hosted by Mike Cooke, Trust Chief Executive and Mike Parsons, Chief Executive of Barchester Healthcare, celebrated the official opening of the development and guests had the opportunity to view the state of the art facility and meet the Forest Hospital team. Nikola Voce, Peter Green and Gene Reddington were invited to open the three units of the Hospital due to their personal link to the services and past involvement with the former hospital on the Forest site. The three units are as follows: • Wilson Place – Working age dementia unit • Horsfall Place – Alcohol related brain injury unit • Maltby Place – Huntington’s disease unit To mark both organisations’ commitment to sustainability, Dean Fathers, Trust Chair and Bill Wilson, Director of Property Services at Barchester Healthcare, planted an oak tree outside the Hospital. More events will take place throughout the year to involve patients in developing the outside areas of the site. The Forest Hospital team reflects the shared values of both Barchester Healthcare and the Trust, demonstrating that the NHS and the independent sector

can work together to provide positive pathways for individuals with unique care support needs. Mike Cooke commented: “We are delighted to be working in partnership with Barchester Healthcare to provide access to high quality, responsive and individualised care. This excellent new facility will enable more people to be treated closer to home and will ensure that they receive that care in the most appropriate environment to meet their needs.” The development provides excellent, modern, facilities with lots of day space, quiet areas and outside space for patients and families to enjoy.

A ‘life-skills’ kitchen One of the patient bedrooms

Positive April 2013

Focus on wellbeing at HMP Whatton HMP Whatton’s annual Wellbeing event in January saw more than 400 staff and 450 prisoners receive advice on their health. Whatton’s Healthcare Team were involved in helping to organise the two day event, together with the prison’s gym staff. The aim was to help educate and encourage both staff and prisoners to take a more active interest in their own health. Podiatry advice, dental hygiene, nursing blood pressure checks, blood sugar checks, weight management and dietary advice were all offered by Assistant Practitioners Ann McNulty and Gloria Roberts. Prisoners who had concerns have since been able to follow up the advice or results of their on-the-day checks with further assessments within the Healthcare Department.

l-r Ian Ferris, New Leaf Adviser, Ann, Gloria and Sharon Attenborough, Dental Nurse

Congratulations to both Ann and Gloria for their hard work and continued support of our patients.

Engaging prison patients through tea, talk and testing games Mental health and wellbeing and sexual health were the focus of awareness sessions held for patients across the Doncaster cluster of prisons at HMP/YOI Doncaster and HMPs Lindholme, Moorland and Hatfield. The mental health sessions followed the national theme of ‘tea and talk’ with the patients, in 30 minute blocks, able to talk openly about mental health issues, fears, and concerns. Topics high on the agenda in the discussions were depression and anxiety and coping with these while in prison. A great number of patients attended, and their feedback included: “Very interesting... now I have a better understanding” and “It’s nice that the healthcare staff think about doing days like this for us, it’s good to get new and up to date information.”

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Specific sexual health events were also held. In HMP/YOI Doncaster, the Trust’s community services offered free Chlamydia testing kits to the under 25s, and 89 men gained access just to this testing. Large scale events were held elsewhere across the sites, giving advice, receiving referrals for testing and utilising the ‘Guess the STI’ game. This proved very popular and

initiated a lot of debate about health and risky behaviours. It was also an opportunity to reduce the stigma attached to using condoms, and many packs were taken. Patient feedback included: “Very reassuring and interesting information. Kind nurses who were very helpful, nice to know what’s what when it comes to my private parts” and “Very interesting information, now I know what I’m looking for.” Overall across the prison cluster, a fantastic 541 patients attended, receiving beneficial information, advice, testing and referral. Louise Donnelly and Vanda Jankowski from HMP Moorland during one of their Tea and Talk sessions

Safeguarding The Trustwide Safeguarding Strategy has recently been updated and circulated across the Trust to remind staff of the procedures and guidelines when dealing with any concerns about a child or adult’s welfare or safety who comes into contact with our services. The Multi-Agency Safeguarding Hub which opened in December of last year will act as the County’s first point of contact for all new child, young people and adult safeguarding concerns which meet threshold guidelines. The thresholds have not changed, but new guidance has been published to explain the thresholds more clearly. A single, dedicated telephone number and secure, online form is available for professionals to report a new safeguarding concern. Practitioners can contact the

Nottinghamshire MASH on 0300 500 80 90 8.30am5pm, Monday to Thursday and 8.30am-4.30pm, Friday; outside of these hours, if there is a safeguarding emergency, contact the Emergency Duty Team on 0300 456 4546. The secure online form can be accessed at www.nottinghamshire.gov. uk/MASH The Trust’s referral protocols for child and adult safeguarding along with the Trustwide Safeguarding Strategy can be found on the Trust Intranets. Working alongside Safeguarding, the Trust’s Domestic Violence and Abuse Strategy will be launched in June. It’s vision “Domestic Violence and Abuse is a serious healthcare issue” seeks to reduce domestic violence and abuse in all of its forms, working together in partnership to deliver

Working together to improve respiratory services The Mansfield and Ashfield Respiratory Service is a great example of where integrated working can make a real difference to patient outcomes and wellbeing. The service has evolved over the last five years into one that offers a range of activities supporting the care pathway for

improved, accessible and effective services that meets the needs of all people experiencing or affected by domestic violence and abuse. The Trust will also be holding an event on Friday 24 May in partnership with the ‘Stella Project’. The

people with respiratory problems. And the positive feedback they have received, together with the clinical indicators, show that their work really has improved the lives of many patients in the area. The team combines the experience and knowledge of a respiratory nurse educator, specialist respiratory nurse, physiotherapist and technical instructors, with the support of a dedicated admin team. One of the services they provide is the pulmonary rehabilitation and oxygen assessment elements of respiratory care for local GP practices and referrals from secondary care. They have introduced oxygen assessment clinics, and the physio, nurses and technical instructors have all been trained in oxygen assessment. They can also provide ambulatory oxygen assessments. The respiratory nurse educator role is instrumental in working with

event will look at how this mental health initiative has developed and evaluated models of responding to survivors of domestic and sexual violence who are also experiencing substance misuse and/or mental health problems.

individual GP practices to improve the understanding and management of patients with respiratory disease. This role also ensures that the respiratory service is utilised to best effect for the patients in the community, with a standardised approach to assessment and referral. Mansfield and Ashfield General Manager Gill Goodwin explained: “Our approach is to maximise the resources available, and ensure the team have the opportunity to work in all areas, increasing job satisfaction and building on our core skills. “We are aligned to the wider integrated adult nursing and therapy teams, enabling continuity of care for the patients and consistent management for patients with respiratory disease and timely support for combined problems.” For more information about the service, call 01623 785173 or email gill.goodwin@nottshc-chp.nhs.uk

Positive April 2013

Bill Oddie endorses the Idle Valley Ecominds Project The Idle Valley Ecominds Project, run by Nottinghamshire Wildlife Trust, on a stunning nature reserve near Retford, has been providing conservation volunteering opportunities for people with mental health issues for the past four years. Birdwatcher and broadcaster Bill Oddie visited a group of volunteers on the project, all of whom have experience of mental distress, as he wanted to play a part in promoting its value as a treatment option in mental health. He spoke to them honestly about his experiences of bipolar disorder, and said he was surprised that GPs don’t prescribe this kind of activity despite it being now widely available through schemes like Ecominds, a £7.5million funding scheme run by mental health charity Mind on behalf of the BIG Lottery Fund.

possible alternative or addition to drug prescriptions or cognitive-behavioural therapy.” Mind’s 2007 research into the benefits of outdoor activity in green spaces concluded that it can have a dramatic effect on boosting self-esteem and lowering stress levels. It can also be available without the waiting times, costs or negative side effects associated with many other treatment options.

“I’m amazed that during my many visits to hospitals and GP practices over the years nobody ever mentioned doing something like this”, he said.

This project is open to anyone with direct experience of mental distress. People can ask their GP, support worker or Community Psychiatric Nurse (CPN) or other health and care professional to refer them, or they can self-refer. Priority will be given to individuals living in the Bassetlaw area.

Project Officer Beccy Lees agrees. She said: “The imperative now for projects like ours is to promote them as a

For more information and referral forms go to www.nottinghamshirewildlife.org/ ecominds

Award shortlisting for Forensic Facilities Wathwood Catering Team The Forensic Facilities Catering Team at Wathwood Hospital has been shortlisted in the Team of the Year category in the 2013 HEFMA awards. The Health Estates Facilities Management Association (HefmA) is the UK’s leading member association that represents estates and facilities professionals operating within the NHS. The successful nomination highlighted the team’s work in support of patient experience, the Hospital’s Section 17 restaurant and Farm Shop. The winners will be announced next month. Fingers crossed!

Helping Nottingham University reach ‘top spot’ The Health Shop team is proud to have been acknowledged by The University of Nottingham’s student services as supporting them in their sexual health promotion. The University has been awarded the ‘top spot’ in a league table of the 24 elite Russell Group of Universities for sexual health services provided for students, as reported in The Guardian on 14 February. Each year the university student services greet the new influx of students with health promotion events held within the halls of residence and on campus throughout their first year.

Trust psychologist e Dr Jennifer Clegg, Consultant Clinical Psychologist for the Specialist Services Directorate of the Trust and Associate Professor at The University of Nottingham, has been elected to a highly influential international research committee. Jennifer has joined the Executive Committee of the Challenging Behaviour and Mental Health Special Interest Research Group of the International Association for the Scientific Study of Intellectual & Developmental Disabilities. “I’m delighted with my new role, and I hope the group’s work will continue to make a real difference to clinical care,” said Jennifer. “One of my first tasks necessitated mastering the technology necessary for a Skype conference with colleagues from New York, Texas, Melbourne and Mansfield, during which we planned a special journal edition about

The events introduce students to what’s on offer in local services and where to get the help they may need during their time at university. By taking services directly into halls the maximum number of new students can be reached, to introduce them to health agencies and initiatives within the City. The Health Shop team is a regular attendee at these events, providing students with sexual health advice, testicular and breast self examination information and drugs awareness. Since the events began, sexual health screening amongst the student population at Nottingham University alone has increased from 79 students in 2008/09 to 822 students in 2011/12. C-card registrations have also increased from 292 to 854 within the same period. As a result, the events have been doubled to accommodate the demand. Denise Eaves, Health Promotion Advisor at the university said: “The Health Shop has attended and supported all of our Healthy U hall road shows and events, which has often meant they have had to work late. They have been incredibly flexible and reliable as well as providing a first class service.”

Working with families at Lindsay Close An important part of a service user’s recovery journey is to ensure that the clinical staff team are working in partnership with their families. On Mother’s Day, the team at the Assessment and Treatment Unit at Lindsay Close embraced the event by inviting service users’ mothers to have lunch with their son or daughter.

The quality time shared allowed relationships to blossom while individuals were being assessed. It also enabled the families to have a greater understanding of the roles of the team in supporting their son or daughter throughout their transition, bringing everyone closer together. Thanks to Activities Coordinator Beverly Ratcliffe and the Lindsay Close team for going the extra mile to make events like this happen. Top (l-r) Bev Ratcliffe, Activities Coordinator, Paula Groves Health Care Assistant, Linz Simpson, Staff Nurse, Carol Brown, HCA, Callam Walsh, HCA, Kristy McFarland, HCA. Inset: Steven and Diane with their mothers

st elected to international committee integrating medical and social model concepts into practice with challenging people.” Jennifer is also a Senior Research Fellow of the Institute of Mental Health, and has delivered lectures at Universities in Australia, Scotland and the Netherlands, as well as contributing to a number of UK Research Council seminars. Her current research projects involve colleagues from nursing, physiotherapy and psychiatry. These include examinations of two European interventions only available in the UK at this Trust: Discovery Awareness, a process of video-analysis that identifies the ‘personhood’ of people who have Intellectual Disability (ID); and a feasibility study of a psychologicallyinformed physiotherapy treatment, Psychomotor Therapy. Jennifer and David Charnock, Lecturer in the School of Nursing, have developed a post-qualification module, Psychologically-Minded Environments in ID, at the University of Nottingham. Jennifer Clegg

Positive April 2013

Blue Monday The Living with Depression Community of Interest (CoI) group held a special event on 21 January, the day known as ‘Blue Monday’ – statistically the most depressing day of the year. The CoI is a group of people with a passion to make services in the Trust better for people who are living with depression. The group have joined forces with Black Dog Tribe, an online support group for people with mental illness, who are developing an application to help people manage their depression. Using an online survey (www.surveymonkey. com/s/SODFBDT) they are trying to learn more about the problems people with depression experience in their own words, the kind of things they have tried, the kind of things they find helpful, and what advice they would give to others. An online tool will then be created to help people with depression become less depressed. Jo Horsley, Trust Recovery Lead for Adult Mental Health, kicked off the event at Colwick Hall Hotel and speakers included Mat Rawsthorne from Self Help Nottingham, Anne Garland, Consultant Nurse in Psychological Therapies, and Dr Heather Flambert, Lead Consultant Psychiatrist for Community Services in Nottingham City. Information about the five year research project in partnership with the Collaboration for Leadership in Applied Health Research and Care (CLAHRC) was highlighted as the CoI is actively lobbying for better treatment and awareness of living with depression.

The Day Rehabilitation Team at the open day event

Some of the thoughts about the event were captured to share the enthusiasm raised on this significant day in the calendar: ‘Really inspiring day listening to real stories. We have to give our support as service users to bring about change’ ‘Hearing others people’s stories can help me in my work to help those who can’t express themselves’ ‘The things people with depression need is a reason to do something, the gap between making a phone call asking for support and getting someone to respond is key’

Inspection success Congratulations to the Offender Health team at HMP Lindholme for receiving a fully compliant rating from the Care Quality Commission (CQC) following an unannounced inspection in February. The CQC is a regulator that checks whether hospitals, care homes and care services are meeting essential standards of quality and safety.

‘Good participation, despite the weather and great bacon butties’! ‘I feel even more empowered! It is really important that the NHS works with outside agencies to give hope and support to others. It has completely transformed the dynamic of one of the groups I work with and helped in our work area so this can be transferred to the Living with Depression CoI’. For more information about the Living with Depression CoI and the CLAHRC research project contact Mat Rawsthorne on 0791 527 0773 or depressoland@gmail.com

Promoting mobility to reduce hospital admissions A recent open day showcasing their Age Well and Staying Steady classes was a resounding success for Bassetlaw Health Partnerships’ Day Rehabilitation team, who run services within Retford Primary Care Centre for the older population of Bassetlaw. The team is currently targeting patients experiencing mobility problems in their everyday lives. They want to reach a large audience so the two classes are run as groups, twice a week for six weeks. There is an overall provision for eight classes a week which allows two Age Well and two Staying Steady courses to run at any one time.

The routine inspection at Lindholme found that the following five standards were all being met: • Consent to care and treatment • Care and welfare of people who use services • Cleanliness and infection control • Staffing • Assessing and monitoring the quality of service provision The inspection looked at information provided and the personal care and treatment records of service users. A visit was also carried out to

observe how people were being cared for and to meet and talk with staff. The inspection team also spoke to service users to gain their views. Prisoners took part in focus groups and completed questionnaires and the overall view of the healthcare service from those receiving care was positive. The inspection was carried out in conjunction with Her Majesty’s Inspector of Prisons who were looking at the whole of the prison regime. HMP Lindholme provides prison accomodation for up to 1134 category C and category D prisoners. Nottinghamshire Healthcare provides Primary Care, Integrated Mental Health and Substance Misuse Services. Adrian Perks, Associate Director Offender Health, said: “On behalf of the Directorate Management Team could I extend my sincere thanks to all of the team. It is fantastic to see collective efforts recognised.”

Lynda Potter, Intermediate Care Manager, said: “The team are proud of the service they offer and are currently promoting it to the Bassetlaw public through advertising and word of mouth. “The aim is for Day Rehabilitation to be an active service that contributes to preventing hospital admissions. The whole team is committed to this and is striving for continual service improvement and expansion.” The open day was aimed at offering other health professionals and service users the chance to learn more about the service through a practical and informative session. The team explained the aims and objectives of the classes and offered the audience a chance to get involved in an actual class session as an example. Staff were available for questions and answers throughout the day. In the afternoon the Day Rehabilitation room was opened up to the public and the team were on hand to accept referrals for new participants. The whole day was a great success with positive feedback on the design and progression of the classes.

Positive April 2013

All round success for CHP’s South Musculoskeletal team The musculoskeletal team in the South of the County is one of the few areas within County Health Partnerships to have reportable outcome measures for its service. They have been using a validated outcome measure in the service since 2009 and since 2011 have been able to report on the outcome measures using SystmOne.

The team is currently exploring other measures to enable them to continue to improve their outcomes against national benchmarks. In these challenging times the service is working hard to:

L-r - Gerry Clark Senior Physiotherapist and Team Lead and Victoria Bullock, Band 5 Rotational Physiotherapist.

• Reduce waiting times • Improve patient outcomes • Maintain high levels of patient satisfaction Their most recent results show they are well on target. • Waiting times have reduced from an average of 6 weeks down to 2 weeks • Patient outcome scores for the period Oct – Dec 2012 show that 76% of patients had a positive outcome with reduced pain and increased function Their patient satisfaction survey showed: • 84% of patients rated improvement in their condition 7-10 out of 10. • 97% of patients would recommend our service to others. • 100% of patients were satisfied with the service they had received Well done to the team.

Testing an enhanced Health Visitor Rapid Response Telephone Service

Nottingham University Hospitals to identify Paediatric Emergency Department (ED) attendances in children under four years.”

A pilot project testing an enhanced rapid response Health Visiting telephone service is currently underway.

“The aim of the pilot is for Health Visitors to follow up those children whose attendance may have been avoided if they had additional support, education and knowledge of services in their local community,” added Jo Lewis, Head of Service for Child and Family Health in Rushcliffe. “We also want to look at the potential impact

A rapid response telephone service was originally introduced in 2007 to offer service users and professionals more timely access to Health Visitors for additional advisory support.

Amanda Edmonds, Head of Service for Child and Family Health Nottingham West, explained: “Since mid December 2012 the Health Visiting teams across the south of the County have been trialling an enhancement of the service. “They have been working closely with the Liaison Health Visitors based at

this intervention could have on reducing future ED attendances.” The pilot is in its third month, and early analysis indicates that a high proportion of attendees to the ED were appropriate, with 25% having taken advice from a GP, NHS direct, NEMs or the walk in centre to attend ED for further assessment, treatment and discharge home. The full data will be reviewed and analysed at the end of March 2013.

Another successful ‘Check it Out’ campaign The ‘Check it Out – Healthy Body, Healthy Mind’ campaign running in conjunction with the Nottingham Panthers came to an end last month after its third year. During the campaign that ran from November 2012 to March 2013, information and advice about mental and physical healthcare was provided to many members of the public at the matches. Staff from the Trust were also on hand offering help and support around a number of health themes including: • Involvement • The Health Shop • Wathwood Farm Shop • Let’s Talk – Wellbeing • Nutrition and Dietetics – New Year, New Me! • Nottingham Recovery College • Physiotherapy • Breastfeeding • Substance Misuse Services • Oral Health The campaign saw increased involvement from teams within Local Services and Health Partnerships and over 2000 tickets were allocated to service users and patients who have benefited from attending the games. Panthers players have also attended a number of Trust events and sites to promote ‘healthy body, healthy mind’ and found working with the Trust to be a positive experience. Sharon Eaton, who led the campaign said: “The campaign has continued

“It was the first time we had been able to relax and laugh for quite some time. It brought a sense of ‘normality’ back to us in the chaos and distress that surrounded us due to the deterioration of my son’s health; it gave us a few moments of calm, which we so needed! We are very grateful!” Mother of a service user

This has been one of our most rewarding partnerships with thousands and thousands of fans getting involved one way or another. We have a very strong commitment to work in the community and the NHS campaign has helped us to take that involvement to a new and inspiring level. Gary Moran, General Manager, Nottingham Panthers

“There are huge benefits of being a sponsor of the club, in particular being linked to the NHS team. The staff members that engage with fans do a sterling job in raising awareness, and encouraging people to talk openly about their health. Their bright, friendly approach and professionalism create a real buzz on game nights – they really are a credit to the NHS.” Private sector sponsor “I lost an eye in a hockey accident when I was younger so it was particularly pleasing for me to join in the NHS campaign, especially when we were talking to people about re-building lives, building bridges, making friends and turning adversity into a positive.” David-Alexandre Beauregard – Panthers Player “I myself suffer with a mental health condition currently. Many of my friends at the hockey were not aware but this project has given me a chance to talk to them about the challenges I face as a service user. Thank you.” Panthers supporter

“We actually got out of the unit which was wicked and the whole atmosphere and the game brightened our day and gave us time to not think about our problems! It made us all happy and we had a wonderful time.” Service user

“Just for the time at the game we were all a normal and happy family like everyone else.” Service user relative/carer

successfully to raise the profile of the Trust. Each game attracts new visitors that receive our messages and the regular supporters now look out for our stand and enjoy speaking to our staff about the health themes covered. “Not only does the campaign promote the Trust and its services, it also

benefits patients and service users which is our main priority. It is very satisfying that such a large number have got involved and benefited from the games. We have thoroughly enjoyed another year of working with the Nottingham Panthers and hope to run ‘Check it Out’ again in the future.” More information about the campaign, including links to the match night programme information around each health theme can be found on the antistigma pages of the Trust website www. nottinghamshirehealthcare.nhs.uk

Positive April 2013

Bassetlaw Pledges to become a ‘Dementia Friendly Community’ NHS Bassetlaw Clinical Commissioning Group (CCG) hosted a Dementia Summit in February, during which a Pledge to ‘work together with our partner organisations to make Bassetlaw a Dementia Friendly Community’ was officially signed. Partners signing the Pledge alongside the Trust included NHS Bassetlaw CCG, Bassetlaw Health Partnerships, Notts County Council,

Doncaster & Bassetlaw NHS Trust, Nottinghamshire Police, Nottinghamshire Fire & Rescue, Bassetlaw District Council, WRVS, Alzheimer’s Society, A1 Housing, BCVS and Bassetlaw Action Centre. The day was well attended and focused on those who matter most; patients and carers. It was introduced by Dr Steve Kell, Chair of NHS Bassetlaw CCG. Professor Tom Dening gave

q What is your job title and what does your role entail? a I am a technical instructor working in Adult Mental Health. q How long have you been with Nottinghamshire Healthcare NHS Trust? a My initial role 23 years ago was as an O/T helper in day therapy at Millbrook Mental Health Unit, but with various training and support from managers I was able to gain some qualifications and a new role. I have worked in Newark and Sherwood Assertive Outreach Team now for 11 years.

Discussions took place on how everyone could and

Bassetlaw Health Partnerships Clinical Director, Dr Trez Jordan, said: “The next Executive Leadership Committee will be focusing on Dementia so the timing is perfect to take this very important agenda forward particularly in light of the recently published Francis Inquiry.”

This issue we speak to Technical Instructor Sue Betts q What is your greatest achievement? a Having left school at 15 and a half(!)

with only a few CSEs under my belt, I am proud of having gained qualifications and of my status within the Trust.

q What is the best piece of advice you have ever been given? a From a work perspective, a now retired colleague of mine told me: “you can only fill your diary once”, this helped me to keep a steady achievable pace. From a more personal view: ‘remember to share time with those you love’.

be work based, motorists or people I encounter along the way.

to music; I have had many cds bought for me, mainly soul and dance music. The last one I bought was by Bad Company.

should make changes within their own organisations and what training and resources are needed to make these changes happen.

q&a

q What do you see as your priorities for Nottinghamshire Healthcare? a To carry on delivering a second-to-none service, promoting positive wellbeing and maintaining the Trust’s support for carers.

q What was the last CD you bought? a I am a bit of a dinosaur when it comes

an overview of dementia and the predicted increase in the number of patients suffering from this in the future. This was followed by a presentation by four Bassetlaw carers who told attendees about their experiences, with some powerful messages. After lunch a patient living with Vascular Dementia told the group about his struggle to maintain his independence.

q What makes you angry? a People who are rude, whether it

q What are you most passionate

about? a Working with the Assertive Outreach team striving towards better and more efficient support for service users and carers. After that it’s dancing that is my passion.

q What single thing would improve

your working life at Nottinghamshire Healthcare?

a Staying on track for a strong financial position. q What is your favourite hobby? a I love dancing, any kind, I like to do it,

watch it, teach it. It is so uplifting and gives me the feel good factor.

q What keeps you awake at night? a Probably the menopause! I have never

been a good sleeper, I survive on three or four hours a night then I will have a few days when I get six. I am a creative person and for some reason ideas kick in when I really should be sleeping.

q What is your favourite film? a Cat on a Hot Tin Roof. I had a ‘thing’ about Paul Newman.

q What is your idea of bliss? a Monday night is family night, my sons,

their partners and my grandchildren, sharing our evening meal. It’s total chaos but I love it.

q What three words would you use to describe yourself? a Cheeky, smiley and huggable. q What is your favourite holiday destination? a Southern Spain, its warm, friendly and I get to see Spanish history (and dancing). q Who would you take to a desert island? a Brian Cox, he can tell me about the wonders of the world. q Where do you see yourself in 10 years’ time? a That’s a difficult one, in ten years’ time I will be 65 and edging towards retirement. Hopefully I will be doing similar work as I do now. q Do you have a ‘claim to fame’? a Miss Ballroom 1968. I am happy

that’s all the fame I need.

q How would you like to be remembered? a ‘You know, that woman that was always dancing’.

My Work Experience Numaire Bhatti spent a week with the Communications Team. Here’s what he thought… “I woke to an early morning. Shirt and tie hanging in the closet-ready to confront the so-called pressures of the working world. As the car pulled up outside the seemingly gloomy building, feelings of anxiety and worry soon seized my mind. I entered the building. Happiness manifested itself in the sea of smiles, eager to greet. I advanced towards the Department I would be working in. Anxiety finally disappeared as I basked in the cheerful environment of the workplace. I was then directed to Communications, not knowing what to expect. “Excited and surprised by the kind nature of the staff, I began my first

task. I was overwhelmed by the sheer size of the Trust and the amount of people it had affected. Every member of the Trust played a significant part in its operation. Later on, I was introduced to all the members in my Department. It was interesting to gain a sense of the different roles the members held and how they all supported and helped one another. It all seemed to be a large family. “Later on in the week, I observed a meeting in the Involvement Centre. This is a place in which patients, carers and members of the Trust come together to feedback, discuss and raise any issues in order to improve the quality of healthcare. I was seated next to a young gentleman and it soon felt as though I had been accepted into the group. As I carefully listened to the discussions taking place, it became more than evident that the Trust highly valued the opinions of their audience. The Trust clearly strived to improve their services. “Over the course of the week, I engaged in many tasks such as designing leaflets, poster and noting improvements for the website. I also had a chance to learn about many of the important aspects of the Trust such as membership, the AGM and many other events. Overall, I greatly enjoyed my experience at Nottinghamshire Healthcare and I found it very interesting.”

Numaire Bhatti

Positive April 2013

CAMHS Eating Disorder Team take time to reflect The Child and Adolescent Mental Health Services (CAMHS) Eating Disorder Team held a dedicated meeting in March to spend time reflecting on the work they have undertaken over the past five and a half months since receiving Transformational Funds. The key conclusion from the morning was the importance of a cohesive team across the North/South of the County and City to ensure the delivery of a comprehensive CAMHS Eating Disorder service.

include creating dedicated and focused roles, participating in specialist training, responding to service user requests in providing carer/parent support and improving resources. We are also in the process of collating qualitative data, though one area where we have noticed immediate improvements to service is in the decreased wait for assessment following referral.

The team was able to identify its core vision of providing a local, high quality, effective, expert service to young people and families when they are suffering with an Eating Disorder, whilst holding the principal value of ‘compassionate safety’ at the heart of what they do.

“There was also opportunity to consider hopes for developments if future funding is secured, such as building on developments around supported mealtimes at home, establishing a specific therapeutic group programme including sibling support, providing training to other agencies and continuing to build on our progress so far. It was a very worthwhile morning.”

Team Lead/Clinical Nurse Specialist, Alison Newsham-Kent said: “We were able to celebrate our achievements which

If you would like any more information about the project please contact: alison.newsham-kent@nottshc.nhs.uk

WHO WE ARE...

You may have picked up this copy of the newsletter not knowing what Nottinghamshire Healthcare NHS Trust is. We provide integrated healthcare services including mental health, learning disability and community health services. We also manage medium secure units in Leicester and Rotherham, and the high secure Rampton Hospital near Retford and provide healthcare in 11 prisons across the East Midlands and Yorkshire.

WE NEED YOU!

If you have any ideas or suggestions for the newsletter, please contact Suzanne Aitken in the Trust Communications Team on 0115 955 5403 or via email at suzanne.aitken@ nottshc.nhs.uk. We are always pleased to receive articles for possible publication, but ask that they do not exceed 300 words. Wherever possible when naming individuals, please include details of their job titles/roles and the organisation they are from. If any individuals other than yourself are mentioned in what you write or featured in accompanying photographs, please make sure you check with them that they are happy to be potentially featured. It is your responsibility to ensure this consent is given. Please send photos as separate image files and not in Word documents. Please note that the Communications Team has full editorial control and may have to edit articles appropriately. Therefore, if you want to see the final version please ensure you send your article in with plenty of time before the deadline and state clearly what you require. If you would like copies of any past editions of Positive, or if you are having any ‘distribution issues’ with the newsletter – whether you’re receiving too many copies, too few, or none at all – then please contact us.

The Vintage Experience at Lings Bar Hospital

Stepping back in time Volunteer Hazel Wallis organised a fantastic trip down memory lane for 21 patients at Lings Bar Hospital in March. She arranged a visit for the inpatient

wards from Jane and Marilyn, together known as The Vintage Experience.

and coats with real fur trim, and we laughed at a gentlemen’s woollen swimsuit.

If you would like your story in the June issue of Positive, please contact us by 3 May 2013. However, due to space constraints we cannot guarantee the publication of all articles received by the deadline.

Hazel explained: “Clothing and items of interest representing the 1920s, 30s, 40s and 50s were modelled and shared around.

“Memories were stirred of dances attended, perfumes, boyfriends and days of glamour.”

Nottinghamshire Healthcare NHS Trust, The Resource, Duncan Macmillan House, Porchester Road, Nottingham, NG3 6AA tel 0115 969 1300 www.nottinghamshirehealthcare.nhs.uk

Due to its very evident success, a further visit will be arranged for the autumn for future patients to enjoy.

www.facebook.com/ nottinghamshirehealthcare

“We saw items long gone out of fashion such as summer parasols

www.twitter.com/nottshealthcare Printed on Cocoon · 100% recycled paper