April | 2022
A message from the CEO Over the last year, societies, organisations and governments the world over have been coming to terms with the accelerated change instigated by the global pandemic, attempting to transform themselves to meet the evolving and increasingly challenging expectations of business leaders, workers and consumers. It is clear that we have entered a new business age - an age when digital-first, data-driven technological solutions are assumed; an age when flexible, virtual and agile working is the norm; an age when environmentalism and brand purpose are critical for relevance; an age of new industries, new entrepreneurs and new growth opportunities. RSM has termed this as ‘The Transformation Era’. As a global organisation, we are accelerating our own transformation agenda, while playing an active role in supporting our clients to transform. The Transformation Era is characterised by continuous and accelerated change across a range of business-critical areas. To cater for this, we are proactively building on our agility and resilience by putting in place new technologies to deepen our dedication to quality and trust, evolving our brand and purpose, exploring new services while developing our existing offering, and empowering our people with data and automated systems towards delivering an exceptional client experience. As a global organisation, RSM’s core objective is to bring our team of 51,000 professionals closer together and to support the provision of seamless cross-border services to clients. While global policies and procedures are fundamental to us working cohesively, true collaboration only comes when the collective shares the same values and vision for the future. RSM Member Firms are united under the same brand and high-quality standards, yet the right cultural fit, the sharing of the same beliefs, and our dedication to transform together are just as important as the commitment of Member Firms to meet these global expectations. RSM’s core beliefs of Understanding, Collaboration, and Ideas and Insight are central to The Power of Being Understood, and are underpinned by shared global values of Respect, Integrity, Teamwork, Excellence and Stewardship. Throughout RSM, providing the highest quality services and supporting business leaders in their reorganisation of their business operations and digitalisation of their infrastructure, are key priorities.
4 RSM AND THE TRANSFORMATION ERA
RSM International Transparency Report | 2021