THE COMPLETE
HOCKEY FESTIVALS Youth /Senior
2014
www.hockeyfestivals.com
R&T UK HOCKEY TOURNAMENTS
Take your team on an
unforgettable Hockey Tour We are proud to offer some exciting Hockey Festivals
CONTENTS Presentation
4
Camber Sands
6
Prestatyn
8
Lincolnshire
2
10
EUROPE
12
Terms & Conditions
16
Booking form
17
How to Book
19
South East Hockey Festival
18th April – 21st April 2014 | Boys & Girls 9th May – 11th May 2014 | Mens, Womens & Mixed
PAGE 6
North West Hockey Festival
9th May – 11th May 2014 | Mens, Womens, Mixed
PAGE 8
Lincolnshire Hockey Festival
11th April – 14th April 2014 | Boys and Girls
PAGE 10
EUROPEAN Hockey FestivalS
Belgium & Holland | Mens, Womens, Mixed
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
PAGE 12
R&T Tours? With 40 years experience, R&T Tours have established an enviable reputation as one of the leading sports events organisors in the country.
R&T UK HOCKEY TOURNAMENTS
Why Choose
Our continued success and growth is mostly based on referrals of our clients who return year after year and are happy to recommend us to friends and colleagues who may be touring for the first time. Hockey festivals provide an exciting opportunity to build team spirit, play teams from all over the country and make new friends. The complete hockey festival package The unique formula - we do the hard work so you don’t have to. We have the right holiday parks to suit the need of the teams with good quality accommodation fantastic facilities and superb hockey pitches. Make next season one to remember.
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T UK HOCKEY TOURNAMENTS
Experience an Evening you will never forget
CELEBRITY PRESENTATION EVENING Win, lose or draw the presentation evening provides a truly glorious finale to every festival. Our magnificent trophies will be presented to the winning team in each age group by a hockey legend, furthermore, each age group is awarded our distinguished best sporting team award and every player will receive a participation award. Our presentation evenings will continue to develop into some of the most prestigious and unforgettable events that will be etched into your mind for years to come.
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01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
R&T UK HOCKEY TOURNAMENTS These festivals promise to be exciting and professionally organised and I look forward to seeing everyone at the presentation Sally Walton Team GB Olympic Gold Medalist
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T UK HOCKEY TOURNAMENTS
South East Hockey Festival Pontins Camber Sands East Sussex Camber Sands provides a great location for a Hockey Festival. One of the best hockey facilities in the UK and a great holiday park. We are excited to have teamed up with the organisers of this fantastic event. The Folkestone Optimist Hockey festival is the oldest such festival in the country and has now surpassed its 100th year. Pontins at Camber Sands is a fun place to be! Non-stop entertainment for all players and spectators. With so many FREE activities from, Crazy Golf to Karaoke and Talent Competitions. At the end of the day Lunars bar is year old buzzing with live festival music and acts.
100
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Accommodation The modern well-equipped apartments have been designed with your comfort in mind. All apartments have colour TV’s and private bathrooms. A choice of accommodation is available. Bed Linen is provided. However, towels and tea towels are not, so please bring your own The Hockey The South East Hockey Festival in association with the Folkestone Optimist Hockey Festival will continue to be one of the UK’s leading hockey festivals. An experienced team of tournament organisers ensures an excellent programme for all teams involved.
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
The tournament is held at the Three Hills Sports Park which provides 2 artificial astro turf pitches with floodlighting, one of international standard. Other facilities include • Wi-Fi is available in the cafe/bar and function rooms • Gym with state of the art equipment • Balcony bar and café • Changing facilities • Pool tables Festival info Easter weekend Boys U12s, U14s, U16s Girls U12s, U14s, U16s May Weekend Mens, Womens & Mixed
(May weekend)
Tournament Dates and Prices (Price per person) Dates
Nights
Pontins Camber Sands Popular Apartments Sleeping
Classic Apartments Sleeping
Club Apartments Sleeping
7
6
4-5
7
6
4-5
7
6
4-5
Easter Weekend Fri 18th - Mon 21st April
3
£56
£66
£79
£60
£70
£84
£64
£74
£89
May Weekend Fri 9th – Sun 11th May
2
£49
£58
£69
£53
£62
£74
£56
£66
£79
3
£36
£36
£36
£36
£36
£36
£36
£36
£36
2
£24
£24
£24
£24
£24
£24
£24
£24
£24
Half Board Upgrade Supplement
R&T UK HOCKEY TOURNAMENTS
Stay an extra night free of charge
There will be a charge for electricity in Popular and Classic accommodation.
Early Booking Special Offers - 1 free place for every 25 if you book by 30th November 2013 Coach transport can be provided to and from the hockey venue. £15 on a shared basis 01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T UK HOCKEY TOURNAMENTS
NORTH WEST HOCKEY FESTIVAL Pontins Prestatyn NORTH WALES Prestatyn Sands nestles between the rolling hills of Wales and miles of award winning beaches. A tour here gives you the best of both worlds – relaxing in beautiful scenery and enjoying the festival throughout the day. Prestatyn has all the ingredients for a superb holiday or short break. It’s the ideal location for hosting one of our hockey festivals.
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Accommodation The modern well-equipped apartments have been designed with your comfort in mind. All apartments have colour TV’s and private bathrooms. A choice of accommodation is available. Bed Linen is provided. However, towels and tea towels are not, so please bring your own.
Entertainment is plentiful and the Queen Vic is a great place to start for a traditional pub feel. If you prefer great music and live entertainment make your way to the Fun Factory.
The Hockey The North West Hockey Festival will be a magnet for teams from all over England, Scotland, Wales and Ireland.
For a more intimate feel but still lively is the Lunars Bar with cabaret acts and music to really make your evenings fantastic.
The perfect location for an action packed holiday whilst competing in a fantastic Hockey festival.
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
The tournament is played at Glyndwr University, which provides a fitting venue for this excellent festival. The matches are played on their £1 million International standard pitch which is fully floodlit with covered stands for over 300 people. We will also have the use at the same location of a fully floodlit Sand based pitch which is maintained to a high standard. This pitch is also used for International events. Tournament info May Weekend Mens, Womens & Mixed
R&T UK HOCKEY TOURNAMENTS
Stay an extra night free of charge
Tournament Dates and Prices (Price per person) Dates
Nights
Pontins Southport Popular Apartments Sleeping
Classic Apartments Sleeping
Club Apartments Sleeping
7
6
4-5
7
6
4-5
7
6
4-5
May Weekend Fri 9th – Sun 11th May
2
£49
£58
£69
£53
£62
£74
£56
£66
£79
Half Board Upgrade Supplement
2
£24
£24
£24
£24
£24
£24
£24
£24
£24
There will be a charge for electricity in Popular and Classic accommodation.
Early Booking Special Offers - 1 free place for every 25 if you book by 30th November 2013 Coach transport can be provided to and from the hockey venue. £15 on a shared basis 01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T UK HOCKEY TOURNAMENTS
Lincolnshire Hockey Festival Haven Thorpe Park Lincolnshire The Lincolnshire Hockey Festival is the perfect choice for a fun filled stay. Haven Thorpe Park Holiday Park offers great facilities and the tournament venue, The Oasis Leisure Centre, provides a fantastic location with a full size astro turf hockey pitch, changing rooms, cafĂŠ and plenty of parking. The venue also provides a variety of activities when not playing hockey. Youth hockey festivals are a great way to build team spirit, play teams from all over the UK & make new friends, we are expecting the inaugural Lincolnshire Hockey Festival to be in great demand. Haven Thorpe Park provides a great mix of superb facilities for all the family including a fantastic indoor swimming pool and a range of excellent activities from archery, fencing and golf coaching (subject to availability).
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Visiting bands and cabaret acts provide great entertainment in the evenings while there is a wide range of accommodation on offer. Accommodation Accommodation ranges from the great value standard caravans to the luxurious prestige accommodation. There is a choice of caravans sleeping 4, 6 or 8, which include colour TV, fully fitted kitchens with full size cookers, fridge, kettles and all gas, electricity and water. Bed Linen is provided. However, towels and tea towels are not, so please bring your own.
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
The Hockey As well as the Oasis Leisure Centre we will also be using Wintringham and Hereford School with two good quality floodlit astro turf pitches. Festival info Easter School Holiday Boys U12s, U14s, U16s Girls U12s, U14s, U16s
R&T UK HOCKEY TOURNAMENTS
Discover the magic of Pleasure Island Theme Park
Tournament Dates and Prices (Price per person) Dates
Nights
Thorpe Park Holiday Park Standard Caravans Sleeping
Easter School Holiday Fri 11th – Mon 14th April
3
Superior Caravans Sleeping
Deluxe Caravans Sleeping
Deluxe Plus Caravans Sleeping
Prestige Caravans Sleeping
8
7
4-6
8
7
4-6
8
7
4-6
8
7
4-6
8
7
4-6
£65
£75
£87
£69
£79
£92
£73
£83
£97
£77
£87
£102
£81
£93
£108
There will be a charge for electricity in Popular and Classic accommodation.
Early Booking Special Offers - 1 free place for every 25 if you book by 30th November 2013 Coach transport can be provided to and from the hockey venue. £15 on a shared basis 01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T EUROPEAN HOCKEY TOURNAMENTS
Belgium HOCKEY FESTIVAL Molenheide BelgIUm Molenheide Holiday Village is consistently one of our most popular destinations. Set in 180 acres of beautiful countryside at the heart of the Limburg region, close to the Dutch and German borders, Molenheide is the perfect setting for a relaxing holiday. Facilities and attractions at Molenheide Superb indoor sub-tropical swimming complex including: • • • • • •
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4 different indoor pools Gigantic water slides Fountains and exciting flume rides. Bowling Go Karting Archery
Accommodation The bungalows at Molenheide are set in the spacious landscaped grounds of the park and provide a high level of privacy sleeping 4, 5 & 6 persons. (£49 supplement per empty bed) Including: • • • •
Fully fitted kitchens TV with internet film Tableware, coffee makers Bed linen & blankets (Bath or kitchen towels not included)
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
International Hockey Tournaments & Friendly fixtures Friendly fixtures can be arranged on all dates stated in price panel. We are delighted to offer a selection of superb international tournaments. Easter weekend 19th & 20th April Adults £220 entrance fee per team
Flights can be arranged from £85 per person – Book early to obtain lowest seat rates. Prices have been calculated on full occupancy in 4, 5 & 6 berth units. £49 per empty bed.
Location Self catering
Molenheide
R&T EUROPEAN HOCKEY TOURNAMENTS
Tournament Dates and Prices
Prices are based in £’s sterling based on a minimum of 40 persons. Executive coach transport and Dover - Calais ferry crossing is included in the price below. Dates
Nights
Easter School Holidays Mon 7th Apr Fri 11th Apr
Easter School Holidays Fri 11th Apr Mon 14th Apr
Easter School Holidays Mon 14th Apr Fri 18th Apr
Easter Bank Holiday Weekend Fri 18th Apr Mon 21st Apr
Easter Bank Holiday Weekend Fri 18th Apr Tues 22nd Apr
May Day Bank Holiday Fri 2nd May Mon 5th May
Spring Bank Holiday Weekend Fri 23rd May Mon 26th May
Spring Bank School Holiday Mon 26th May Fri 30th May
August Bank Holiday Weekend Fri 22nd Aug Mon 25th Aug
3
-
£213
-
£221
-
£213
£221
-
£210
4
£234
-
£234
-
£242
-
-
£234
-
Early Booking Special Offers (book by 30th November 2013) 20-30 persons £250 discount 31-48 persons £300 discount 49+ £400 discount Group Leaders Free Places 25-47 persons 1 free place 48-71 persons 2 free places 72-89 persons 4 free places 90-119 persons 5 free places 120-149 8 free places 150+ 10 free places
Our tour price includes two hockey friendlies or one tournament per club.Additional Fixtures are charged at £90 per fixture. (Extra registration fees may apply to certain tournaments). For alternative sea crossings please refer to our website.
Supplements for Coach Travel If you have a party of 39 persons or less No of persons in Party
Coach from UK pick up point
35 - 39
£9
30 - 34
£21
25 - 29
£37
19 - 24
£44
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T EUROPEAN HOCKEY TOURNAMENTS
DUTCH HOCKEY FESTIVALS CENTERPARCS HOLLAND Center Parcs have many holiday villages throughout Europe, and have the reputation for providing high quality accommodation and facilities. We are therefore very proud to feature three of their finest resorts in Holland: De Eemhof in Northern Holland • Park Zandvoort in Northern Holland • Het Heijderbos in Southern Holland All resorts are ideally situated within easy travelling distance of some of our excellent hockey tournaments and venues.
The costs have been calculated on villas sleeping 6 people. (£49 supplement per empty bed)
Accommodation at Centerparcs offer comfortable holiday villa style accommodation designed to provide you with every comfort needed for an enjoyable stay, including colour TV, outdoor terrace, well equipped kitchen with microwave. Bed linen is provided.
Facilities • Sub-tropical swimming pools • Saunas & hot whirl pools • Bowling & water cycling • Climbing • Mini Golf • Sports centres with tennis courts • Various bars and restaurants.
Take 5 Hockey Tournament Date: 22nd - 25th Aug 2014 Hockey Ages: Adult
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Hudito Hockey Tournament Date: 6th - 9th June 2014 Hockey Ages: Adult
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
International Hockey Tournaments & Friendly fixtures Friendly fixtures can be arranged on all dates stated in price panel. We are delighted to offer a selection of superb international tournaments.
Strawberries Easter Hockey Tournament Date: 18th - 21st Apr 2014 Hockey Ages: Adult
Flights can be arranged from £85 per person – Book early to obtain lowest seat rates. Prices have been calculated on full occupancy in 4, 5 & 6 berth units. £49 per empty bed.
Location Self catering De Eemhof Het Heijderbos Zandvoort
Dates Easter School Holidays Mon 7th Apr Fri 11th Apr
Easter School Holidays Fri 11th Apr Mon 14th Apr
3
-
4
£196
3
-
4
£197
3 4
Nights
R&T EUROPEAN HOCKEY TOURNAMENTS
Tournament Dates and Prices
Prices are based in £’s sterling based on a minimum of 40 persons. Executive coach transport and Dover - Calais ferry crossing is included in the price below.
Easter School Holidays Mon 14th Apr Fri 18th Apr
Easter Bank Holiday Weekend Fri 18th Apr Mon 21st Apr
Easter Bank Holiday Weekend Fri 18th Apr Tues 22nd Apr
May Day Bank Holiday Fri 2nd May Mon 5th May
Spring Bank Holiday Weekend Fri 23rd May Mon 26th May
£195
-
-
£205
£195
-
-
£203
-
£192
£259
-
£206
-
£272
-
£243
-
£201
-
£256
-
-
£235
-
£196
-
£223
-
£248
Early Booking Special Offers (book by 30th November 2013) 20-30 persons £250 discount 31-48 persons £300 discount 49+ £400 discount Group Leaders Free Places 25-47 persons 1 free place 48-71 persons 2 free places 72 – 89 persons 4 free places 90-119 persons 5 free places 120-149 8 free places 150+ 10 free places
Our tour price includes two hockey friendlies or one tournament per club.Additional Fixtures are charged at £90 per fixture. (Extra registrations fees may apply to certain tournaments). For alternative sea crossings please refer to our website.
Spring Bank School Holiday Mon 26th May Fri 30th May
June Weekend Fri 6th June Mon 9th June
August Bank Holiday Weekend Fri 22nd Aug Mon 25th Aug
£219
-
£250
£210
-
£219
-
-
£214
-
-
£210
-
£207
-
-
£199
£214
-
£236
£210
-
-
£214
-
-
Supplements for Coach Travel If you have a party of 40 persons or less No of persons in Party
Coach from UK pick up point
35 - 39
£9
30 - 34
£21
25 - 29
£37
19 - 24
£44
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T HOCKEY TOURNAMENTS
PLEASE READ THESE CONDITIONS CAREFULLY BEFORE BOOKING Your holiday contract is with R&T tours. The tours featured in this brochure are operated by JJ and KJ Rowley trading as R&T Tours of 29 Saffron Court, Southfields Business Park, Laindon,Essex, SS15 6SS. Your tour is ATOL protected as we hold an air travel organisers licence. ATOL Member no. 5873 - R&T Tours are members of ATOL. Your Financial Protection - When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. HOW TO BOOK - In order to avoid disappointment, we recommend you telephone our office on 01268 564222 to check availability and make a provisional booking. When you have made a provisional booking over the telephone, you will be asked to send us a completed R&T Tours booking form from the centre of our brochure and A non-refundable deposit of £25 per person for UK bookings, £40 per person for Continental bookings and £120 per person in respect of flights. Your signature on the booking form confirms your acceptance of the Terms and Conditions for and on behalf of all the members of your party and the person who signs the booking form accepts responsibility for payment for all the persons in the group and is responsible for keeping all party members informed as to booking details. On receipt of your deposit, we will issue a confirmation invoice and a contract will then exist between us. Payment of a deposit to R & T Tours commits you to R & T Tours current Terms and Conditions. DEPOSIT AGAINST DAMAGE - At least 2 weeks prior to departure we require each club to secure an amount of £250 via a nominated Credit Card as a deposit against damage caused by any member of your party during the tour. The nominated Credit Card will only be debited (up to a limit of £250 or £500 for U15’s, U16’s teams) in the event of damage or loss being reported and substantiated to us by the holiday park or hotel concerned within 3 weeks of your return. PAYMENT - The balance of the holiday price must be paid no later than eight weeks prior to the departure date for all tours. All bookings made within eight weeks of departure must be paid in full at the time of booking. If you do not pay the full cost within eight weeks of the departure date we reserve the right to treat your
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booking as a cancellation and the cancellation charges below will apply. On receipt of the full balance from you, we will send you your itinerary and details of your match fixtures. PRICE - We reserve the right to notify you of any increase in the brochure or advertised price before accepting your booking. After the confirmation invoice has been issued the price of your holiday is subject to the possibility of surcharges in limited circumstances. A surcharge will only be levied for variations in transportation costs, including the cost of fuel, increases in published air fares, taxes or fees chargeable for services such as landing taxes at airports, the exchange rate applied to the particular package or if the UK or Overseas Government or Regulatory Body introduce or increase taxes. Even then, the company will absorb an amount equal to 2% of your holiday price (excluding insurance premiums and amendment charges) before passing on any surcharge to you. Only amounts in excess of this 2% will be surcharged. Surcharges will be notified by a revised confirmation invoice which will be sent to you. If the surcharge would increase the total holiday price by 10% or more, you may cancel your booking within 14 days of the date of issue of the revised invoice and obtain a full refund of all payments made, except for any premium paid to us for holiday insurance and amendment charges. Should the above mentioned price variations be downward then the price of your holiday will be accordingly reduced and any refund due paid to you. Within 30 days of your departure date the price of your holiday will not be subject to any surcharges at all. VARIATION & CANCELLATION BY YOU - We will make every effort to assist you if you wish to alter your arrangements. Requests for an amendment must be made in writing via our website or by post. You may have to pay an amendment charge of £50 per booking which may be charged whether or not we succeed in making your requested amendment. If the change to your booking results in the tour price being increased, you are responsible for paying the additional amount due and where you request that the number in your party be reduced, the remaining party members may have to pay additional charges such as room supplements, if applicable. All cancellations must be advised by you in writing, and signed by the signatory of the booking form. Cancellations are effective on the day they are received by us. The following cancellation charges will be payable by you, depending upon the number of days prior to departure we receive your notice of cancellation. Days prior to departure date Percentage of cancellation More than 56 days charges Deposit only 36-56 days 50% of tour cost 35 days or less 100% of tour cost Please note: For tours cancelled more than 56 days prior to departure, your full deposit will be charged, regardless of the actual amount paid. (Insurance premiums paid are not refundable but if your cancellation falls within the provisions of your travel insurance policy you may be able to make a claim). VARIATION BY US - We are occasionally forced to make changes to your tour and reserve the right to do so. Most changes will be minor. A significant change is one which materially alters your tour and would include, for example, a change of pick-up point, departure date or quality of accommodation. If a significant change is to be made, we will endeavour to inform you as soon as is reasonably practicable if there is time before your departure. In the event of a significant change occurring within four weeks of your departure date, we will, if possible, offer alternative arrangements or, if these are not acceptable to you or your party, make a full refund to you. If you cancel and receive a full refund following a significant alteration made for any reason other than force majeure defined below, you will receive the following compensation
calculated according to the number of days prior to departure you were notified of the change. Days prior to Departure Date the Compensation Notification of Change was sent per person More than 42 days £5 29-42 days prior £10 15-28 days prior £13 0-14 days prior £15 Where we offer alternative accommodation, we will endeavour to provide alternative accommodation in the same area as your original tour. If the standard of accommodation is lower then the accommodation originally booked, we will refund the difference in the brochure price. If the standard of accommodation is higher, you must pay the difference. We retain absolute discretion to re-arrange match fixtures, tournament formats & football venues. In the unlikely event that due to circumstances beyond our control your teams play teams of a different age group and standard, we are not responsible. If after departure we are unable to provide a significant proportion of the services we have agreed to provide as part of your tour, we will do our very best to make suitable alternative arrangements. If we cannot do so, or you refuse to accept these for good reasons, we will arrange to fly you back to your UK departure airport (if your tour included flights) or to transport you to the point where our contract of services commenced as soon as we reasonably can. FORCE MAJEURE - We do not accept liability for any loss, damage or expense arising from a change or cancellation to your tour which occurs as a result of unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided with all due care. Such events would include, for example, war, threat of war, riot, terrorist activity, natural or nuclear disaster, technical problems with transport, fire or adverse weather conditions, [decisions of the Football Associations and overseas] or other similar events beyond our control. We do not accept responsibility for you or your party if you contravene any law or regulation of any of the countries visited during your tour. HEALTH - At the time of printing no vaccinations are needed for any of the destinations featured in our brochure. We recommend you check with your doctor whether vaccinations are required when you have booked your tour. PHOTOGRAPHS - By signing our booking form and your acceptance of these Terms and Conditions, you are also agreeing that we may, if appropriate, use any photographs taken by us or our representatives of individual players or teams in any R&T Tours’ publicity or advertising documentation, our website and our brochure. TOUR PARTICIPATION - It is a condition of participation in one of our tours that you agree to accept the authority and decisions of our employees, tour leaders and representatives whilst on tour with us. If in our opinion, the enjoyment or safety of others on your tour is jeopardised by the conduct of you or any member of your group, that person may be required to leave the tour. In these circumstances, we will be entitled to recover compensation for any damage caused by the offending party and/or the person who signed the booking form. We accept no responsibility for making arrangements for the offending party to return home. HEALTH AND SAFETY - You must ensure that at least one adult over the age of 21 occupies each accommodation unit, sufficient adults attend the tour to supervise your group. We are not responsible for the conduct of other teams whom your group may play against.
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
OUR RESPONSIBILITY FOR YOUR TOUR - We accept responsibility for ensuring that your tour is as described in our brochure (subject to any significant changes that you are advised of before departure) and the services offered reach a reasonable standard. If a part of your tour is not provided as promised, subject to these booking conditions, we will pay you reasonable compensation if we agree that the standard of service provided was inadequate and has affected the enjoyment of your holiday up to a maximum of three times the cost of your travel arrangements. We accept responsibility for personal injury or death caused by the proven negligence of our employees, agents, suppliers or sub-contractors acting within the course of the employment and scope of their authority. We do not accept responsibility where the failure to perform or improper performance was due to: (i) your own acts or omissions or the fault of any member of your party; (ii) acts of a third party not connected with the provision of your tour and which were unforeseeable or unavoidable or (ii) an event which neither we or the supplier of the service(s) could have foreseen or avoided even with all due care. If you suffer death, injury or illness during your tour arising out of an activity which does not form part of the inclusive arrangements booked with us, we are not liable in any way but we will offer assistance if possible. COMPLAINTS PROCEDURE - In the event that you experience any problems with your holiday you must advise our representative in resort so that we can attempt to resolve the problem at once. If the problem cannot be resolved in the resort, we will ask your group leader to complete a complaint form, which can be downloaded from the internet and we will undertake a full investigation on your return from the resort and report back to you. Your failure to take either of these steps will affect our ability to investigate your complaint and may impact the way your complaint is dealt with. In the event of any dispute arising between us, the dispute will be governed by the laws of England & Wales under the exclusive jurisdiction of the English courts. Complaints must be made in writing within 28 days of your return. BROCHURE ACCURACY - We have spent a great deal of time and care ensuring that the details of the tours offered in this brochure are accurate at the time of printing. Unfortunately, there may be times when an advertised facility is modified or not available due to, for example, adverse weather conditions or poor volume of support or other factors beyond our control. We therefore reserve the right to alter or vary the contents of the brochure at any time before we enter into a contract with you. In these circumstances we will notify you of such changes prior to confirmation of your booking. This brochure is valid between September 2012 and September 2013. Photography is correct at time of publication OFF-SITE PLAYERS - R&T Tours do not allow off-site players; any player who wishes to participate into our tournaments will have to pay full brochure price and appear on the accommodation list. Family and friends must be booked with R&T Tours to attend the presentation evening. IMPORTANT - Your personal insurance number is the same as your booking invoice number or validation certificate number. Please note your personal insurance number prior to travel. This Policy Document and booking invoice or validation certificate showing the Insurance Premium, inclusive of tax where applicable, is all that we will issue to you. Please ensure that you retain these original documents and carry them with you when traveling as you will need to submit them in the event of a claim arising. For more detailed information please view our website: www.hockeyfestivals.com/booking-info/tour-insurance
Please complete in BLOCK CAPITALS or tick appropriate box
Name of Club
Name of Group leader
Address of Correspondence
Postcode Home Tel Number
Work Number
Mobile Number
Email address
R&T HOCKEY TOURNAMENTS
BOOKING FORM
Hockey Festival Dates
Number of Adults
Number of Children (U16)
Total in Party
Age groups (please indicate the number of teams to be entered in each age group in the appropriate box) Boys Under 12s
Under 14s
Under 16s
Girls Under 12s
Under 14s
Under 16s
Adults
Mens
Womens
Team Colours
Mixed
How many persons require coach transport (UK only)
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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R&T HOCKEY TOURNAMENTS
ACCOMMODATION Holiday Parks
4 Berth unit occupied by 2 people
- Please provide total of number of units required in each size
4 Berth unit occupied by 3 people
4 Berth unit occupied by 4 people
6 Berth unit occupied by 5 people
6 Berth unit occupied by 6 people
8 Berth unit occupied by 7 people
8 Berth unit occupied by 8 people
Haven Standard Superior Deluxe Caravans Deluxe Plus Prestige Caravans Pontins (Molenheide & Centerparcs) Standard Popular Classic Club PRE-BOOKED MEALS (applicable to Pontins only) YES NO Please enter number of people requiring half board: PLEASE NOTE: 4 berth units are for 2, 3 or 4 persons - 6 berth units are for 5 or 6 persons - 8 berth units are for 7 or 8 persons. Different standards and styles of units are available at the holiday parks featured in this brochure; please check the price panel on the relevant page to see what accommodation is available.
PAYMENT I enclose a deposit payment of £_______________________________ representing a total of___________persons. (£25 UK, £40 Continental, £120 flights per person) Please debit my credit/debit card for a deposit payment of £___________________________________ We accept the following credit cards Card holders name: ____________________________________________________________________ Card Number:_ ____________________________________________ Valid from: ___________ Expires End: ______________ Last 3 digits on rear of card ________________ Issue Number: (Maestro cards only)_ __________________________ I have read the booking conditions and accept the terms & conditions of the same on behalf of all those persons travelling. Signed: _______________________________________________________________________________ Date:_____________________________________________________ Cheques made payable to R&T Tours Post to: R&T Tours, 29 Saffron Court, Southfields Business Park, Laindon, Essex SS15 6SS
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01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
To make a reservation Telephone 01268564222 or email hockey@rttours.com Write Send the completed booking form together with appropriate deposited to the following address. R&T Tours 29 Saffron Court, Southfields Business Park, Laindon, Essex SS15 6SS. Cheques made payable to R&T Tours Call The R&T Hotline We are always pleased to meet our clients personally and you can, of course, call into our office to discuss your holiday requirements with our staff. Should you decide to do this please note office hours are: Monday to Friday 09.30 hrs to 17.30 hrs. Credit card and debit card bookings We are happy to accept credit card payments for deposits and final balances subject to a handling fee of 2.5% which is applied by credit card companies. Payments made using a debit card will not incur any handling fees. Please note The festivals in this brochure can only be booked directly through our office in Laindon.
Travel insurance We recommend travel insurance be arranged in respect of ALL tours irrespective of the duration or destination. For this reason, R&T Tours travel insurance is added to the charges detailed in your confirmation of booking and will be payable together with the final invoice 8 weeks prior to your departure, at which point the cover will take effect. Travel insurance premiums, together with brief details of the cover under the scheme, are provided in the booking conditions. Full travel insurance policy details will be forwarded in the confirmation of booking pack forwarded to you on receipt of your booking and deposit payment. If you have any questions with regard to travel insurance in the meantime, please contact our office by telephone or e-mail; alternatively you can download the booking conditions on our website. www.hockeyfestivals.com/booking-info/helpfuldocuments Your financial security ABTOT Member no. 5012 - R&T Tours are members of ABTOT. As a member of the Association of Bonded Travel Organisers Trust Limited (ABTOT), R&T Tours has provided a bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992. In the event of insolvency, protection is provided for nonflight packages commencing in and returning to the UK and other non-flight packages excluding prearranged travel to and from your destination. Please note that packages booked outside the UK are only protected when
purchased directly with R&T Tours. In the above circumstances, if you have not yet travelled you may claim a refund, or if you have already travelled, you may claim repatriation to the starting point of your non-flight package. The air holidays and flights shown in this brochure are ATOL protected by the civil aviation authority. Our ATOL number is ATOL5873. ATOL protection extends primarily to customers who book and pay in the United Kingdom.
R&T HOCKEY TOURNAMENTS
HOW TO BOOK
Under Occupancy Surcharges The brochure prices are based on 4&6 berth occupancy and a minimum of 7 people occupying an 8 berth unit. The following scale of additional charges therefore applies where a unit is under occupied for whatever reason. Supplementary Occupancy Surcharges Persons Sharing 4 berth unit 6 & 8 berth unit 2 persons £60 per person N/A 3 persons £120 per person N/A
For Example Three people occupying a four berth unit would be subject to a supplement of £20 per person making a total of £60. NB No supplementary charge for 5 persons occupying a 6 berth unit. UK Festival Team Registration fees U12s £145, U14s £195, U16s Men & Women £225
01268 564 222 | hockey@rttours.com | www.hockeyfestivals.com
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www.hockeyfestivals.com
Everything you could need from a Hockey Festival
Fantastic Venues, Fantastic pitches, Fantastic Presentations The complete package
T 01268 564 222 E hockey@rttours.com 29 Saffron Court, Southfields Business Park, Laindon, Essex SS15 6SS